Robeco Institutional Asset Management B.V. Raises Stock Holdings in ServiceNow, Inc. $NOW

Key Points

• Robeco Institutional Asset Management increased its stake in ServiceNow by 388.4% in Q4, adding 652,415 shares to hold 820,392 shares worth about $125.7 million (≈0.08% of the company).
• ServiceNow rolled out an AI-native platform and partnered with DXC to deploy agentic AI, but several analysts cut price targets (notably UBS to $100) and heavy selling has pushed the stock to 52‑week lows despite ongoing customer traction.
• The company beat Q4 estimates (EPS $0.92 vs. $0.89; revenue $3.57B vs. $3.53B; revenue +20.7% YoY), yet insiders sold shares (16,237 shares worth ~$1.7M) and the stock trades near its 12‑month low around $81 versus a $211 high last year.

Robeco Institutional Asset Management B.V. raised its stake in shares of ServiceNow, Inc. (NYSE:NOW - Free Report) by 388.4% during the fourth quarter, according to the company in its most recent 13F filing with the Securities and Exchange Commission. The firm owned 820,392 shares of the information technology services provider's stock after purchasing an additional 652,415 shares during the quarter. Robeco Institutional Asset Management B.V. owned approximately 0.08% of ServiceNow worth $125,676,000 at the end of the most recent reporting period.

A number of other hedge funds have also added to or reduced their stakes in NOW. IAG Wealth Partners LLC increased its position in ServiceNow by 200.0% during the 3rd quarter. IAG Wealth Partners LLC now owns 27 shares of the information technology services provider's stock valued at $25,000 after purchasing an additional 18 shares during the period. Noble Wealth Management PBC increased its position in ServiceNow by 400.0% during the 4th quarter. Noble Wealth Management PBC now owns 160 shares of the information technology services provider's stock valued at $25,000 after purchasing an additional 128 shares during the period. Lodestone Wealth Management LLC purchased a new position in ServiceNow during the 4th quarter valued at $26,000. Albion Financial Group UT increased its position in ServiceNow by 400.0% during the 4th quarter. Albion Financial Group UT now owns 170 shares of the information technology services provider's stock valued at $26,000 after purchasing an additional 136 shares during the period. Finally, Bogart Wealth LLC increased its position in ServiceNow by 93.8% during the 3rd quarter. Bogart Wealth LLC now owns 31 shares of the information technology services provider's stock valued at $29,000 after purchasing an additional 15 shares during the period. 87.18% of the stock is owned by hedge funds and other institutional investors.

Analyst Ratings Changes

A number of brokerages have issued reports on NOW. Capital One Financial reduced their price objective on shares of ServiceNow from $188.00 to $161.00 and set an "overweight" rating on the stock in a research report on Friday, January 16th. Oppenheimer restated an "outperform" rating and set a $175.00 target price (down from $200.00) on shares of ServiceNow in a report on Wednesday, January 21st. Deutsche Bank Aktiengesellschaft set a $180.00 target price on shares of ServiceNow in a report on Thursday, January 29th. Evercore restated an "outperform" rating and set a $175.00 target price (down from $225.00) on shares of ServiceNow in a report on Thursday, January 29th. Finally, BMO Capital Markets dropped their target price on shares of ServiceNow from $175.00 to $170.00 and set an "outperform" rating on the stock in a report on Thursday, January 29th. Three analysts have rated the stock with a Strong Buy rating, thirty-three have assigned a Buy rating, six have issued a Hold rating and one has given a Sell rating to the company's stock. Based on data from MarketBeat, the stock presently has an average rating of "Moderate Buy" and an average target price of $187.06.

Key ServiceNow News

Here are the key news stories impacting ServiceNow this week:

• Positive Sentiment: ServiceNow rolled out an AI-native platform across its product portfolio and unveiled features like Context Engine and Build Agent skills — a strategic move to embed agentic AI and defend its workflow/control-plane positioning. ServiceNow Puts AI At The Center With DXC Agentic Partnership
• Positive Sentiment: ServiceNow deepened enterprise references via a partnership with DXC to deploy agentic AI at scale — this helps show early customer traction for the new AI-native stack. ServiceNow Puts AI At The Center With DXC Agentic Partnership
• Neutral Sentiment: Some analysts and outlets still view NOW as a long-term AI/automation play or a buy-the-dip candidate; Stifel and other commentators highlight backlog rebuilding and double-digit revenue growth as supportive fundamentals. Stifel Bullish on ServiceNow
• Negative Sentiment: UBS downgraded NOW to Neutral and cut its price target sharply (from $170 to $100), citing emerging budget pressures in non‑AI software spending and rising use of lighter workflow tools — the note is the main near-term sell catalyst. ServiceNow faces more cautious outlook as UBS cites AI-driven budget pressures
• Negative Sentiment: Broader software-sector panic after new agentic AI model releases (Anthropic/OpenAI) triggered heavy selling across SaaS names, and ServiceNow has been singled out as vulnerable to disruption — amplifying the selloff. Worries Over AI Competition Pummel Software Stocks
• Negative Sentiment: Multiple analyst downgrades and target cuts (UBS, Erste, BTIG and others) plus high-volume selling have pushed NOW to 52-week lows and steep YTD losses, creating technical downside pressure even as some investors call the shares oversold. ServiceNow Stock Craters 19%

Insider Buying and Selling

In related news, insider Paul Fipps sold 9,641 shares of the company's stock in a transaction dated Wednesday, February 18th. The shares were sold at an average price of $105.93, for a total value of $1,021,271.13. Following the transaction, the insider owned 11,757 shares in the company, valued at $1,245,419.01. The trade was a 45.06% decrease in their position. The sale was disclosed in a document filed with the SEC, which is available at this hyperlink. Also, insider Kevin Thomas Mcbride sold 1,400 shares of the company's stock in a transaction dated Friday, February 13th. The stock was sold at an average price of $105.71, for a total transaction of $147,994.00. Following the completion of the transaction, the insider owned 26,314 shares in the company, valued at approximately $2,781,652.94. The trade was a 5.05% decrease in their position. The disclosure for this sale is available in the SEC filing. Insiders have sold a total of 16,237 shares of company stock worth $1,697,162 in the last quarter. Corporate insiders own 0.34% of the company's stock.

ServiceNow Stock Performance

Shares of NOW stock opened at $83.00 on Monday. ServiceNow, Inc. has a 12 month low of $81.24 and a 12 month high of $211.48. The stock has a market cap of $86.00 billion, a PE ratio of 49.76, a price-to-earnings-growth ratio of 1.39 and a beta of 1.01. The company has a current ratio of 1.00, a quick ratio of 1.00 and a debt-to-equity ratio of 0.12. The company's fifty day moving average price is $107.27 and its 200-day moving average price is $143.49.

ServiceNow (NYSE:NOW - Get Free Report) last announced its earnings results on Wednesday, January 28th. The information technology services provider reported $0.92 EPS for the quarter, beating analysts' consensus estimates of $0.89 by $0.03. The firm had revenue of $3.57 billion for the quarter, compared to analysts' expectations of $3.53 billion. ServiceNow had a net margin of 13.16% and a return on equity of 18.54%. The company's quarterly revenue was up 20.7% on a year-over-year basis. During the same quarter in the previous year, the business posted $0.73 EPS. On average, equities analysts expect that ServiceNow, Inc. will post 8.93 EPS for the current fiscal year.

ServiceNow Company Profile

ServiceNow NYSE: NOW is a cloud computing company that builds enterprise software to manage digital workflows and automate business processes. Its offerings are designed to replace manual work and legacy systems with cloud-based, service-oriented applications that support IT operations, customer service, human resources, security response and other enterprise functions.

The company's flagship product family is the Now Platform, a suite of subscription software and platform services that includes IT Service Management (ITSM), IT Operations Management (ITOM), IT Business Management (ITBM), Customer Service Management (CSM), HR Service Delivery, Security Operations and Asset Management.

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