TeleTech (NASDAQ:TTEC) Posts Earnings Results, Misses Estimates By $0.10 EPS

Key Points

• TeleTech missed EPS, reporting $0.15 vs. the $0.25 consensus (a $0.10 miss) while revenue modestly beat at $496.18M; the company updated FY2026 guidance to $1.06–$1.32 EPS.
• Shares traded up to $3.06 on heavy volume (652,905) and the firm has a market cap of about $148.8M; underlying metrics show a negative net margin (-9.01%), a high debt-to-equity ratio (8.02) and a P/E of -0.77.
• Market sentiment is mixed with an average "Hold" rating (1 Strong Buy, 2 Hold, 1 Sell) and institutional investors owning roughly 38.03% of the stock, with several funds recently increasing positions.

TeleTech (NASDAQ:TTEC - Get Free Report) announced its quarterly earnings results on Thursday. The business services provider reported $0.15 EPS for the quarter, missing the consensus estimate of $0.25 by ($0.10), FiscalAI reports. The firm had revenue of $496.18 million for the quarter, compared to analysts' expectations of $493.69 million. TeleTech had a negative net margin of 9.01% and a positive return on equity of 16.24%. TeleTech updated its FY 2026 guidance to 1.060-1.320 EPS.

TeleTech Stock Performance

TeleTech stock traded up $0.08 during trading hours on Thursday, hitting $3.06. 652,905 shares of the stock traded hands, compared to its average volume of 493,285. The firm's 50 day moving average price is $2.73 and its 200-day moving average price is $3.05. The company has a debt-to-equity ratio of 8.02, a current ratio of 1.89 and a quick ratio of 1.89. The stock has a market capitalization of $148.75 million, a price-to-earnings ratio of -0.77, a P/E/G ratio of 0.40 and a beta of 1.04. TeleTech has a 1 year low of $1.98 and a 1 year high of $5.60.

Institutional Investors Weigh In On TeleTech

A number of institutional investors and hedge funds have recently modified their holdings of TTEC. Empowered Funds LLC increased its holdings in TeleTech by 10.6% in the 4th quarter. Empowered Funds LLC now owns 56,499 shares of the business services provider's stock worth $203,000 after buying an additional 5,402 shares during the period. XTX Topco Ltd acquired a new stake in TeleTech during the 4th quarter valued at approximately $43,000. Bridgeway Capital Management LLC lifted its stake in TeleTech by 8.2% during the 4th quarter. Bridgeway Capital Management LLC now owns 127,999 shares of the business services provider's stock valued at $461,000 after acquiring an additional 9,702 shares during the period. AQR Capital Management LLC boosted its holdings in shares of TeleTech by 46.0% in the 4th quarter. AQR Capital Management LLC now owns 60,604 shares of the business services provider's stock valued at $218,000 after acquiring an additional 19,088 shares during the last quarter. Finally, Jain Global LLC increased its stake in shares of TeleTech by 44.1% in the fourth quarter. Jain Global LLC now owns 17,970 shares of the business services provider's stock worth $65,000 after acquiring an additional 5,498 shares during the period. Institutional investors and hedge funds own 38.03% of the company's stock.

Wall Street Analyst Weigh In

Several equities analysts have issued reports on the stock. Weiss Ratings reaffirmed a "sell (e+)" rating on shares of TeleTech in a report on Monday, April 20th. Zacks Research raised TeleTech from a "hold" rating to a "strong-buy" rating in a research report on Monday, March 9th. Finally, Wall Street Zen upgraded TeleTech from a "hold" rating to a "buy" rating in a research note on Saturday, March 7th. One investment analyst has rated the stock with a Strong Buy rating, two have issued a Hold rating and one has given a Sell rating to the company. According to data from MarketBeat, the company presently has an average rating of "Hold".

About TeleTech

TTEC Holdings, Inc NASDAQ: TTEC is a global customer experience technology and services company that designs, builds and delivers transformative solutions for customer acquisition and engagement. Leveraging a combination of digital consulting, technology, analytics and operations services, TTEC helps clients across industries enhance their customer journeys, automate key processes and harness data-driven insights to foster loyalty and drive revenue growth.

The company's core offerings span end-to-end customer engagement solutions, including customer experience (CX) strategy consulting, cloud migration, omni-channel contact center operations and managed services.

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