8x8, Inc. (NASDAQ: EGHT) is a global provider of cloud-based enterprise communications, collaboration and contact centre solutions. The company’s unified communications as a service (UCaaS) platform integrates voice, video, chat, SMS and contact-centre capabilities into a single, software-driven solution. By combining real-time analytics, team messaging and interoperability with third-party business applications, 8x8 aims to simplify communications infrastructure for organisations of all sizes.
Founded in 1987 and headquartered in Campbell, California, 8x8 pioneered hosted VoIP services for businesses in the late 1990s and went public on the NASDAQ in 1997. Over the years, the company has expanded its footprint through both organic product development and strategic acquisitions, growing its portfolio to include an API-driven communications platform as a service (CPaaS) that allows customers to embed voice, video and chat features directly into their own applications.
8x8’s flagship offering, the X Series, delivers a fully integrated suite of communications tools accessible via desktop, mobile and web clients. Key features include multi-site voice connectivity with global PSTN interconnectivity, high-definition video conferencing, omnichannel contact-centre management and advanced analytics. Customers benefit from a single-vendor approach that reduces the complexity and cost associated with managing multiple point solutions.
The company serves a diverse range of industries—ranging from professional services and healthcare to education, retail and financial services—across North America, Europe, Latin America, Asia-Pacific and Australia. 8x8’s cloud-native architecture and global network of data centres enable consistent service quality and compliance with regional data-sovereignty and security standards worldwide.
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