National Research Corp (NASDAQ: NRC), also known as NRC Health, is a healthcare analytics and performance improvement company specializing in patient and employee experience measurement. The company’s cloud-based platform enables healthcare providers to collect real-time feedback through patient satisfaction surveys, post-discharge outreach, and employee engagement tools. NRC Health integrates clinical, operational and financial data to deliver actionable insights that support quality improvement initiatives and value-based care programs.
Since its founding in the early 1990s and headquartered in Lincoln, Nebraska, National Research has expanded beyond its regional roots to serve more than 1,600 hospitals and 12,000 care sites across the United States and Canada. The company has evolved from traditional survey services to a comprehensive suite of analytics solutions, including market performance benchmarking, predictive modeling and customized reporting dashboards.
Key products and services include patient experience measurement solutions that track and benchmark patient perceptions, employee engagement surveys designed to identify workforce trends, and post-discharge outreach that aids in care coordination and readmission reduction. NRC Health also offers advisory services to help healthcare organizations interpret data, implement best practices and monitor the impact of improvement efforts.
National Research is overseen by a board of directors and managed by a team of senior executives with extensive backgrounds in healthcare quality, data science and information technology. The company maintains strategic partnerships with provider associations and research institutions to advance the use of patient-reported outcomes and analytics-driven decision-making in the healthcare industry.
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