TTEC Holdings, Inc. designs, builds, and operates omni-channel customer experiences. It operates through four segments: Customer Management Services (CMS), Customer Growth Services (CGS), Customer Technology Services (CTS), and Customer Strategy Services (CSS). The CMS segment offers customer experience delivery solutions, which integrate technology with customer experience professionals to optimize the customer experience across various channels and stages of the customer lifecycle from an onshore, offshore, or work-from-home environments. The CGS segment provides technology-enabled sales and marketing solutions, including sales advisory, search engine optimization, digital demand generation, and lead qualification, as well as acquisition sales, growth, and retention services. The CTS segment offers system design consulting, customer experience technology product, and implementation and integration consulting services, as well as manages clients' cloud and on-premise solutions. The CSS segment provides professional services in customer experience strategy and operations, insights, system and operational process optimization, and culture development and knowledge management. TTEC Holdings, Inc. also offers digital trust and safety, and health services. The company serves clients in the automotive, communication, financial services, government, healthcare, logistics, media and entertainment, retail, technology, transportation, and travel industries. It has operations in the United States, Australia, Belgium, Brazil, Bulgaria, Canada, China, Costa Rica, Germany, Hong Kong, India, Ireland, Lebanon, Macedonia, Mexico, New Zealand, the Philippines, Poland, Singapore, South Africa, Thailand, Turkey, the United Arab Emirates, and the United Kingdom. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in January 2018. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Englewood, Colorado.
Industry, Sector and Symbol
Stock Exchange NASDAQ
Industry Help supply services
Sub-IndustryData Processing & Outsourced Services
SectorBusiness Services
Current SymbolNASDAQ:TTEC
Previous Symbol
CUSIP87993910
Phone303-397-8100
Debt
Debt-to-Equity Ratio0.83
Current Ratio2.07
Quick Ratio2.07
Price-To-Earnings
Trailing P/E Ratio14.71
Forward P/E Ratio16.30
P/E Growth2.09
Sales & Book Value
Annual Sales$1.48 billion
Price / Sales0.83
Cash Flow$3.2129 per share
Price / Cash Flow8.22
Book Value$7.91 per share
Price / Book3.34
Profitability
EPS (Most Recent Fiscal Year)$1.80
Net Income$7.25 million
Net Margins-1.71%
Return on Equity20.76%
Return on Assets6.86%
Miscellaneous
Employees56,000
Outstanding Shares46,190,000
Market Cap$1.25 billion
OptionableOptionable
