Arcos Dorados Holdings Inc. is the largest independent McDonald’s franchisee in Latin America and the Caribbean, operating under the iconic golden arches brand. As the exclusive operator, franchiser and licensee of McDonald’s restaurants in the region, the company oversees the end-to-end management of quick‐service dining outlets. Its primary business activities include restaurant operations, franchising and licensing, with a focus on delivering consistent, high‐quality food and customer service in each market it serves.
Since its founding in 2007, Arcos Dorados has built a strong track record of expanding and modernizing its restaurant network. The company offers the core McDonald’s menu—burgers, fries, salads, breakfast items and beverages—while tailoring product offerings to local tastes through specialty sandwiches, regional desserts and seasonal promotions. It has also invested in digital initiatives such as mobile ordering, self‐service kiosks and delivery partnerships to enhance convenience and meet evolving consumer preferences.
Arcos Dorados operates in over 20 countries and territories across Latin America and the Caribbean, including key markets such as Brazil, Argentina, Mexico and Puerto Rico. The company manages a mix of company‐owned and franchised restaurants, providing support and training to franchisees on restaurant operations, marketing, supply chain management and customer experience standards. Its regional footprint enables economies of scale in sourcing, distribution and digital infrastructure, while allowing for local adaptation in menu innovation and store design.
Led by a seasoned executive team, Arcos Dorados emphasizes sustainable growth and corporate responsibility. Management has prioritized initiatives around responsible sourcing, waste reduction and energy efficiency, as well as community engagement programs focusing on education and nutrition. Through ongoing investments in technology, supply chain resilience and human capital development, the company aims to strengthen its market leadership and deliver long‐term value to stakeholders.
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