Maximus, Inc. (NYSE: MMS) is a global provider of government services focused on delivering health and human services programs. The company partners with federal, state, and local agencies to administer and manage programs that support individuals and families across various stages of life. Key service areas include eligibility determination and enrollment services for Medicaid, Medicare, Children’s Health Insurance Program (CHIP) and other public assistance programs, as well as call center operations, case management and program integrity solutions. Maximus leverages its experience in contact center management, data analytics and digital engagement to help agencies improve access to benefits, streamline operations and enhance program outcomes.
In addition to core eligibility and enrollment services, Maximus offers a suite of technology and consulting solutions designed to modernize government systems. The company deploys proprietary platforms for automated case processing, workflow management and customer relationship management, enabling agencies to deliver more efficient, citizen-centric services. Maximus also provides health and human services consulting, program evaluation, and training services, helping public sector clients design, implement and optimize social assistance, workforce development and child support initiatives. Through these integrated offerings, the company addresses the full program lifecycle—from planning and implementation to performance measurement and continuous improvement.
Founded in 1975 and headquartered in Reston, Virginia, Maximus has grown its footprint to serve clients across the United States, Canada, the United Kingdom, Australia and New Zealand. Over its history, the company has expanded through organic growth and strategic acquisitions to enhance its service capabilities and geographic reach. Maximus employs a workforce of more than 35,000 professionals, including case managers, policy analysts, technology specialists and contact center agents, committed to supporting government missions and improving citizen access to public services. Leadership is led by President and Chief Executive Officer Bruce Caswell, under whose direction Maximus continues to pursue innovation in digital service delivery and strategic partnerships with public sector agencies.
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