NASDAQ:INGN Inogen Q3 2024 Earnings Report $6.45 +0.15 (+2.38%) Closing price 04:00 PM EasternExtended Trading$6.36 -0.09 (-1.36%) As of 06:36 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Massive. Learn more. ProfileEarnings HistoryForecast Inogen EPS ResultsActual EPS-$0.25Consensus EPS -$0.51Beat/MissBeat by +$0.26One Year Ago EPS-$1.97Inogen Revenue ResultsActual Revenue$88.83 millionExpected Revenue$83.68 millionBeat/MissBeat by +$5.15 millionYoY Revenue GrowthN/AInogen Announcement DetailsQuarterQ3 2024Date11/7/2024TimeAfter Market ClosesConference Call DateThursday, November 7, 2024Conference Call Time5:00PM ETUpcoming EarningsInogen's Q2 2026 earnings is estimated for Thursday, August 6, 2026, based on past reporting schedules, with a conference call scheduled at 5:00 PM ET. Check back for transcripts, audio, and key financial metrics as they become available.Conference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Quarterly Report (10-Q)Earnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by Inogen Q3 2024 Earnings Call TranscriptProvided by QuartrNovember 7, 2024 ShareLink copied to clipboard.Key Takeaways In Q3 2024, Inogen reported $88.8 million in revenue, a 5.8% year-over-year increase driven by over 20% growth in domestic and international B2B channels, while Direct-to-Consumer sales declined 23% due to a streamlined sales force. The company generated $3 million of positive cash flow and achieved $0.5 million of adjusted EBITDA profitability for the second consecutive quarter, highlighting progress toward sustained profitability despite an expected H2 adjusted EBITDA loss. Inogen raised its full-year 2024 revenue guidance to $329 million–$331 million (4%–5% YoY growth) and continues to expect H2 gross margins in the low- to mid-40% range with an overall adjusted EBITDA loss. Gross margin improved to 46.5% (up 630 basis points YoY) through second sourcing of raw materials, production streamlining, and enhanced quality control, while election-season ad costs prompted cuts to underperforming campaigns. The company launched the Rho4 portable oxygen concentrator, weighing under 3 lbs with up to 840 mL/min oxygen output and 5 hours 45 minutes of battery life, bolstering its innovation pipeline. AI Generated. May Contain Errors.Conference Call Audio Live Call not available Earnings Conference CallInogen Q3 202400:00 / 00:00Speed:1x1.25x1.5x2xTranscript SectionsPresentationParticipantsPresentationSkip to Participants Operator00:00:00Welcome to Inogen's third quarter 2024 earnings conference call. At this time, all participants are in a listen-only mode. Following management's prepared remarks, we will hold a Q&A session. To ask a question at that time, please press star followed by one on your touch-tone phone. If anyone has difficulty hearing the conference, please press star zero for operator assistance. As a reminder, this conference is being recorded today, November 7th, 2024. I would now like to turn the call over to Ryan Peterson, Investor Relations. Ryan PetersonInvestor Relations at Inogen00:00:38Thank you all for participating in today's call. Joining me are President and CEO Kevin Smith and CFO Mike Bourque. Earlier today, Inogen released financial results for the third quarter of 2024. This earnings release is available in the Investor Relations section of the company's website, along with a supplemental financial package. As a reminder, the information presented today will include forward-looking statements, including without limitation, statements about our growth prospects and strategy for 2024 and beyond, expectations related to our financial results for the full year 2024, progress of our strategic initiatives, including innovation, our expectations regarding the market for our products, on our business and supply and demand for our products in both the short term and long term. The forward-looking statements in this call are based on information currently available to us as of today's date, November 7, 2024. Ryan PetersonInvestor Relations at Inogen00:01:42These forward-looking statements are only predictions and involve risks and uncertainties that are set forth in more detail in our most recent periodic reports filed with the Securities and Exchange Commission. Actual results may vary, and we disclaim any obligations to update these forward-looking statements except as may be required by law. We have posted historical financial statements and our investor presentations in the Investor Relations section of the company's website. Please refer to these files for more detailed information. During the call, we will also present certain financial information on a non-GAAP basis. Management believes that non-GAAP financial measures taken in conjunction with U.S. GAAP financial measures provide useful information for both management and investors by excluding certain non-cash items and other expenses that are not indicative of Inogen's core operating results. Management uses non-GAAP measures internally to understand, manage, and evaluate our business and make operating decisions. Ryan PetersonInvestor Relations at Inogen00:02:52Reconciliations between U.S. GAAP and non-GAAP results are presented in tables within our earnings release. With that, I will turn the call over to Inogen's President and CEO, Kevin Smith. Kevin SmithCEO at Inogen00:03:05Good afternoon, and thank you for joining our third quarter 2024 conference call. During today's call, I will review our third quarter performance and provide an update on our progress towards our three strategic priorities: driving top-line growth, advancing our path to profitability, and expanding our innovation pipeline. I will then turn the line to Mike for a full review of our financials and outlook. I am pleased to share that we are making great progress against our strategic initiatives, beginning with our progress on driving top-line growth. In the third quarter, we delivered on this objective by achieving $89 million in total revenue, reflecting 6% year-over-year growth. Our performance was led by strong POC sales through our business-to-business channels, where we drove over 20% year-over-year revenue growth for the second consecutive quarter. Kevin SmithCEO at Inogen00:03:56We continue to expand our relationships with new and existing customers as patients and providers increasingly recognize the benefits that our solutions provide over other oxygen therapies and appreciate our quality, ease of servicing, and eight-year service life. In particular, we are having success taking and expanding share within the accounts of some of our largest customers. Turning to our direct-to-consumer sales channel, we saw year-over-year declines as we continue to operate with a downsized and streamlined sales force. Although our revenue is down, we are pleased that this channel is becoming more profitable as a result of our cost structure and careful management. As we complete our first full year with a smaller team and move into 2025, we anticipate better year-over-year performance. DTC is a core part of our business model, and we are working diligently to bring it back to growth. Kevin SmithCEO at Inogen00:04:52As part of these efforts within the DTC business, we continue to advance our previously announced hospital and Patient-First pilot programs. On the Patient-First pilot, we are still in the process of expanding the program out, but we are pleased with the effects we have seen thus far and anticipate it will be fully rolled out in the first half of 2025. Our hospital pilot is still being evaluated for effectiveness, and we will share updates as they become available. These programs, along with a host of other improvements we have made to the organization's structure and strategy, are a large part of our efforts to reposition Inogen for long-term, sustainable, and profitable growth. Before I move on to talk about our next strategic priorities, I would like to highlight the recent addition of Eric Pauls to our team as Vice President of North American Sales. Kevin SmithCEO at Inogen00:05:43Eric joined us in early September, and we are excited for the two-plus decades of experience he brings to our sales force. In addition to his years of experience, Eric brings a number of strong relationships from his years of leadership in the respiratory field. And as part of our efforts to reduce friction between our business channels and scale overall growth, Eric is now managing both the rental and domestic business-to-business channels, marking a change from our prior sales structure in which separate leaders managed our business-to-business, direct-to-consumer, and rental channels. We believe this change will improve alignment across our business and ensure that we are directing every customer and patient to the right resources for sales to be completed successfully. I will now discuss our progress on our second strategic priority: to reach sustained profitability. Kevin SmithCEO at Inogen00:06:35During the quarter, we generated $3 million of positive cash flow, strengthening our already resilient balance sheet. This marks our second consecutive quarter of positive cash flow, a testament to our team's focus on ensuring every dollar spent is being allocated to position Inogen for growth. We also achieved a second consecutive quarter of Adjusted EBITDA profitability. While we still expect to end the H2 of 2024 with an Adjusted EBITDA loss, this is proof that our strategy, portfolio, and team can achieve long-term profitability. Part of our efforts to achieve this long-term profitability have been through our initiatives to improve gross margin. These include second-sourcing our raw materials to ensure we are reducing costs, production streamlining, and implementing even more rigorous quality control to minimize defects and product returns. Kevin SmithCEO at Inogen00:07:30Programs like these are just one part of our strategy, but we are seeing the benefits paying off and continue to expect to see this going into next year. On the topic of operating expenses, we have continued to see rising advertising costs due to the excess demand for TV spots in advance of the election. As a result, we have reduced some campaigns that were not returning value to the organization. This decision is emblematic of our efforts to evaluate the return on every dollar invested in the business. Finally, I would like to share updates on our innovation pipeline. We recently announced the launch of the Rove 4, our newest POC. Weighing less than three pounds, the Rove 4 delivers power and performance in the lightest weight and highest oxygen output four-setting POC on the market. Kevin SmithCEO at Inogen00:08:19Alongside this, our new features, including up to 840 milliliters of medical-grade oxygen per minute and up to five hours and 45 minutes of battery life. These innovations advance our mission to deliver the highest quality of life possible for patients, allowing them to remain ambulatory for as long as possible while undergoing oxygen therapy. With respect to Simeox, we continue to have very productive discussions with the FDA, and as we've stated before, we'll provide a formal update upon clearance. We remain committed to investing in innovation to drive growth in our business and expand our ability to serve patients with respiratory conditions around the world, as well as our business customers. We are making significant progress against our strategic priorities and are taking meaningful steps towards profitability, in addition to introducing another leading POC to the market and expanding the capabilities and network of our sales team. Kevin SmithCEO at Inogen00:09:14I will now turn the call over to Mike for a more detailed review of our financial results. Mike. Mike BourqueCFO at Inogen00:09:20Thank you, Kevin, and good afternoon, everyone. Unless otherwise noted, all financial comparisons are to the prior year comparable period. Total revenue for the third quarter of 2024 was $88.8 million, an increase of 5.8% compared to the prior year. The increase was primarily driven by higher domestic and international business-to-business sales, partially offset by lower direct-to-consumer sales and rental revenue. For the third quarter, foreign exchange had a negative 20 basis points impact on total revenue and a negative 70 basis points impact on international revenue. Looking at third quarter revenue on a more detailed basis, direct-to-consumer sales decreased 23.2% to $19.2 million from $25.1 million in the prior period as we continue to operate with a smaller and more efficient team. Mike BourqueCFO at Inogen00:10:17As Kevin mentioned, we look forward to completing our first full year with this team in place and positioning the DTC business for better performance into the years ahead. Domestic business-to-business revenue increased 35.1% to $23.4 million versus $17.3 million in the comparable period, driven by increased demand from new customers and resellers. International business-to-business revenue increased 26.2% to $32.3 million compared to $25.6 million in the prior period, primarily driven by increased demand with new and existing customers. Rental revenue decreased 13.1% to $13.9 million from $16 million in the prior period, primarily driven by continued lower average billing rates due to the mixed shift to private payers. Now I want to discuss our gross margins. Total gross margin was 46.5%, increasing 630 basis points from the same period in the prior year, primarily driven by lower premiums paid for raw material components, partially offset by sales channel mix. Mike BourqueCFO at Inogen00:11:30As shared on our second quarter call, we expect gross margins to be in the low to mid-40s in the second half of the year. Sales revenue gross margin was 47.2%, an increase of 1,000 basis points, driven primarily by a reduction in premium price components, partially offset by the continued mix shift towards business-to-business sales. Rental revenue gross margin was 43.2%, a decline of 990 basis points, driven by continued mix shift towards private payer reimbursement, lower net revenue per rental patient, and higher service cost. Moving on to operating expense. In the third quarter, total operating expense decreased to $49.1 million compared to $80.5 million in the prior period, representing a decrease of 39%. Third quarter 2023 results included one-time impairment charges of $32.9 million. When excluding the impact of this charge, total operating expenses of $49.1 million increased 3.2% from $47.6 million. Mike BourqueCFO at Inogen00:12:43This increase was primarily related to increased personnel-related expenses and higher advertising costs. In the third quarter of 2024, we reported a GAAP net loss of $6 million compared to a loss of $45.7 million in the third quarter of 2023, and a loss per diluted share of $0.25 versus a loss of $1.97 in the third quarter of 2023. On an adjusted basis, we had a net loss of $2.6 million compared to a loss of $8.5 million in the comparable period, and an adjusted loss per diluted share of $0.11 compared to a loss of $0.36 in the third quarter of 2023. Adjusted EBITDA was a positive $0.5 million in the third quarter of 2024 compared to a loss of $5.5 million in the prior year period. Moving on to our balance sheet. Mike BourqueCFO at Inogen00:13:41As of September 30, 2024, we had cash, cash equivalents, marketable securities, and restricted cash of $124.3 million with no debt outstanding. As Kevin mentioned, this marks the second consecutive quarter of cash generation as we continue to diligently manage and strengthen our balance sheet. Before turning the line back to Kevin, I would like to share an update to our revenue expectations for the full year 2024. Based on our progress in this quarter and the available outlook today, we are raising our full year 2024 revenue expectations to be within $329 million-$331 million, reflecting approximately 4%-5% year-over-year growth. In addition, for the back half of the year, we continue to expect gross margins in the low to mid-40s% and an overall adjusted EBITDA loss. And with that, I'll pass the call back to Kevin for closing remarks. Kevin SmithCEO at Inogen00:14:41In a week from now, I will have had the privilege of being the CEO of Inogen for a year. And while we have just recently cemented our leadership team in place, I am thrilled with the progress we have made thus far. There's much work to be done, but our team is performing at a high level, and I'm very optimistic for what the end of 2024 and 2025 holds in store for Inogen. With that, I will open it up for questions. Operator? Operator00:15:08Thank you. We will now conduct a Q&A session. To ask a question, please press star one on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press star two if you would like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. One moment, please, while we pull for questions. Thank you. Our first question comes from the line of Robbie Marcus with J.P. Morgan. Please proceed. Rohan PatelAnalyst at JPMorgan00:15:50Hi. This is actually Rohan on for Robbie. Thanks for taking our question. Just maybe starting with DTC, I was hoping you could give a little bit more color on the sales force and specifically just around the size and productivity heading into 2025. And also kind of going off of that, just want to understand what the strategy is given the downside sales force to get the business back to growth potentially next year and beyond. Kevin SmithCEO at Inogen00:16:20Thanks, Rohan. I'll start with that. This is Kevin. Appreciate the question. When we look at the size of the sales force on a year-over-year basis, we are down, which is as planned, as we've talked about in some of the previous calls. We are looking at increased productivity per rep compared to some of the recent historic levels. And that's a positive. We start to see that trend up. And as we're looking outward on the DTC, remember, that's one where we have focused on the Patient-First initiative as well as making sure that we're right-sizing and evaluating how we're spending our advertising dollars to continue to build that up. So this has been a rebase year for DTC. We've been through that third quarter in the middle of that rebase. Kevin SmithCEO at Inogen00:17:13We have positive outlooks for this going forward, but we won't be getting into that full rollout of the Patient-First program until we hit the H1 of next year. Rohan PatelAnalyst at JPMorgan00:17:27Got it. And it was also nice to see some top-line momentum in the quarter as well as another quarter of positive free cash flow. So I just wanted to ask about your expectations for both the top and bottom line into 2025, and specifically just around cash flow generation from here. Do you think this is something that's probably more sustainable here on out, and what are some of the puts and takes? Mike BourqueCFO at Inogen00:17:54Hi, Rohan. This is Mike. Yeah, in terms of cash generation, clearly, we're really happy with the fact that we have the second consecutive quarter of positive cash generation. I think a lot of this really kind of gets back to, as Kevin talked about, executing on our strategic initiatives, looking at that top-line growth, path of profitability, the innovation pipeline, but getting to those first two, I guess. Really, we've been talking about investing in the business wisely, smart, at the same time, diligently managing our P&L, ensuring we're generating profitable growth, higher gross margins. Kevin also talked about some of the things we're doing on the cost of goods sold reduction initiative, some of the things that we're looking at there. Mike BourqueCFO at Inogen00:18:39Really, just getting back to what we said about managing our cost structure and CapEx, always looking at ways to manage our working capital, improve cash flow. In terms of if you're looking at kind of forward-looking, we're not guiding to where we expect our cash to be, but what I can say is if you're looking at kind of where are we from a perspective of quarter-over-quarter, we're going into Q4, which is typically a seasonally impacted, particularly in DTC. We're expecting to see, and we've talked about that, a little bit more of an impact of more difficulty in generating some leads as a result of some of the advertising experiences that we're seeing and expecting to see. Mike BourqueCFO at Inogen00:19:24So I guess if you look at that and you look at the positive EBITDA for two quarters, positive cash for two quarters, looking at our two strongest quarters, which are typically Q2 and Q3. So again, we'll continue to focus in on making sure we're investing money into the business, doing it in a smart way, controlling our cost structure, managing OpEx, managing CapEx. Rohan PatelAnalyst at JPMorgan00:19:50Great. Thank you. Operator00:19:54Thank you. Our next question comes from the line of Mike Matson with Needham. Please proceed. Michael MatsonAnalyst at Needham00:20:03Yeah, thanks. So I guess just following up on the commentary around the DTC rep headcount. So I guess just trying to figure out when that would sort of stabilize. So in other words, what quarter will it be where you're lapping the year-over-year change in that headcount is basically flat? How far out is that from the third quarter that you just reported? Kevin SmithCEO at Inogen00:20:37Yeah, so as we look where we are in the third quarter and going forward, we feel like we've got a pretty good handle on the rep count and what it takes to be profitable from that standpoint. This channel, we are seeing improved productivity, as I mentioned. We're seeing improved profitability coming from the channel, and the number of reps that we have in there right now, we feel pretty good, as I was saying about that, so on a year-on-year basis, you'll still see us going into the beginning of next year probably being a little bit under where we started, but getting into the getting that back at the middle part of next year where we see it continue to be steady. Michael MatsonAnalyst at Needham00:21:20Okay. Got it. All right. And then just on Simeox, I wanted to see if you could clarify what you said because I thought you said something that you're talking to the FDA and you'll provide an update upon clearance. So my interpretation of that, and this might be wrong, but would be that you've submitted something for clearance, and clearance, but using the word clearance implies a 510(k), I think, but I don't know. Am I understanding that correctly, or am I missing something? Kevin SmithCEO at Inogen00:21:55Yeah. And generally speaking there, certainly we've been asked a lot about the timing on Simeox. And so what we've been doing is giving the indication and sharing that we've had positive interactions with the FDA. We have not illustrated any further what the nature of that is, and we haven't confirmed that we've filed with the FDA. But I said in some of, I think, our previous call that we are going to be providing an update once we do have that regulatory pathway completed. In other words, that the FDA has given us clearance. But Mike, I know we've talked also about the financial statements and how that kind of points to that positive outlook. Mike BourqueCFO at Inogen00:22:43Yes, Kevin. And so I can add just a little bit of that. I think folks understand that we do have an earn-out agreement with the PhysioAssist acquisition. We disclose this information at 10-Q. So if you kind of try to get a general idea in terms of how things are going, that earn-out is maxed at $13 million. We continue to accrue. We're at about $11.9 million through Q3. So I guess all I could say would be that when you see the accrual continuing to increase, it just means we're progressing. But as Kevin said, we'll talk more about that when we actually get the clearance. But I think that gets an indication of kind of how we're moving forward with this. Michael MatsonAnalyst at Needham00:23:27Okay. All right. And then just, I guess, Rove 4, I mean, it seems like a great product based on the specs. So I mean, how is that being received across the different channels? And is that something that's more it seems like that's more geared probably to the DTC side than the B2B side, but let me know if that's wrong. Kevin SmithCEO at Inogen00:23:53No, that's pretty spot on there. And so the Rove 4, we do see that being an influential piece of our business as we're going forward, but that'll be more of a 2025 versus a 2024 since we've just launched it. But as you said, the play for that will be in the U.S. market, it'll be more interesting in the DTC side. So if you think about that, we're able to capture patients earlier in their disease state, take them on that first product, that first in the Rove series, the Rove 4, for a little bit longer since it has an additional setting and its characteristics versus the G4. Kevin SmithCEO at Inogen00:24:33So there's an opportunity there also as we initiate patients' treatment with the Rove 4, that if they do well, if they live long, but their disease progresses, then we could upgrade them in the future to the Rove 6. So that we believe is an interesting play for us. On the B2B side, it would be more in the international than it would be for the domestic B2B business because in the B2B side, the HMEs, they tend to want to get a patient on one POC and have them stay on that POC for a longer period of time or reduces their investment. But the international markets have a little bit of a different view on that. Michael MatsonAnalyst at Needham00:25:11Okay. Thank you. Operator00:25:16Thank you. There are no further questions at this time. I'd like to conclude the call. Thank you, everyone, for your participation. You may now disconnect your lines.Read moreParticipantsExecutivesRyan PetersonInvestor RelationsKevin SmithCEOMike BourqueCFOAnalystsRohan PatelAnalyst at JPMorganMichael MatsonAnalyst at NeedhamPowered by Earnings DocumentsSlide DeckPress Release(8-K)Quarterly report(10-Q) Inogen Earnings HeadlinesInogen (NASDAQ:INGN) Stock Price Crosses Below 200-Day Moving Average - Should You Sell?May 19 at 4:15 AM | americanbankingnews.comHow The Inogen (INGN) Story Is Shifting With New Targets And Execution QuestionsMay 12, 2026 | finance.yahoo.com$30 stock to buy before Starlink goes public (WATCH NOW!)A little-known stock pick with money-doubling potential over the next year is revealed for free in the first three minutes of a new video. This company is a critical piece of Elon Musk's fast-growing Starlink technology. It could climb 100 percent or more over the next year as Elon brings Starlink public in what may be the biggest IPO in history. No credit card is required to get the ticker.May 19 at 1:00 AM | Paradigm Press (Ad)Inogen Inc. Earnings Call Highlights Transition PhaseMay 8, 2026 | tipranks.comInogen reaffirms 2026 revenue outlook of $366M-$373M as it scales Aurora and Voxi 5May 8, 2026 | seekingalpha.comInogen, Inc. (INGN) Q1 2026 Earnings Call TranscriptMay 8, 2026 | seekingalpha.comSee More Inogen Headlines About InogenInogen (NASDAQ:INGN). (NASDAQ: INGN) is a medical device company specializing in the development, manufacture and marketing of innovative oxygen therapy solutions. The company’s core focus is on portable oxygen concentrators (POCs) designed to support patients with chronic respiratory conditions such as chronic obstructive pulmonary disease (COPD). Inogen’s offerings aim to provide users with mobility and independence by reducing reliance on traditional compressed-gas cylinders and enabling oxygen therapy on the go. Inogen’s flagship product line, including the Inogen One family of portable oxygen concentrators, leverages proprietary flow technology to deliver continuous and pulse-dose oxygen. These devices are engineered to be lightweight, battery-powered and FAA-approved for in-flight use, addressing both clinical efficacy and user convenience. The company also offers supporting accessories such as batteries, chargers and carrying cases to enhance patient experience and ensure uninterrupted oxygen delivery. Founded in 2001 and headquartered in Goleta, California, Inogen has obtained regulatory clearance from the U.S. Food and Drug Administration (FDA) and CE Mark approval for distribution in Europe. The company serves a global customer base through direct-to-consumer sales channels as well as partnerships with home healthcare providers and distributors across North America, Europe and parts of the Asia-Pacific region. Inogen is led by President and Chief Executive Officer Scott Wilkinson, under whose leadership the company has invested in research and development to expand its product portfolio and support emerging digital health initiatives.View Inogen ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Latest Articles Why Home Depot’s Sell-Off Could Become a Huge OpportunityBrady Corp Wires Up a Massive AI-Powered BreakoutDillard’s Posted a Huge Earnings Beat—So Why Did the Rally Fade?Why Applied Optoelectronics Stock May Be Near a Turning PointIs Everspin Technologies the Next AI Edge Breakout?Peloton Stock Gives Back Gains After Upbeat Earnings ReportDatavault Gains Traction: 5 Reasons to Sell Now Upcoming Earnings Analog Devices (5/20/2026)Intuit (5/20/2026)NVIDIA (5/20/2026)Lowe's Companies (5/20/2026)Medtronic (5/20/2026)Target (5/20/2026)TJX Companies (5/20/2026)NetEase (5/21/2026)Ross Stores (5/21/2026)Walmart (5/21/2026) Get 30 Days of MarketBeat All Access for Free Sign up for MarketBeat All Access to gain access to MarketBeat's full suite of research tools. 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PresentationSkip to Participants Operator00:00:00Welcome to Inogen's third quarter 2024 earnings conference call. At this time, all participants are in a listen-only mode. Following management's prepared remarks, we will hold a Q&A session. To ask a question at that time, please press star followed by one on your touch-tone phone. If anyone has difficulty hearing the conference, please press star zero for operator assistance. As a reminder, this conference is being recorded today, November 7th, 2024. I would now like to turn the call over to Ryan Peterson, Investor Relations. Ryan PetersonInvestor Relations at Inogen00:00:38Thank you all for participating in today's call. Joining me are President and CEO Kevin Smith and CFO Mike Bourque. Earlier today, Inogen released financial results for the third quarter of 2024. This earnings release is available in the Investor Relations section of the company's website, along with a supplemental financial package. As a reminder, the information presented today will include forward-looking statements, including without limitation, statements about our growth prospects and strategy for 2024 and beyond, expectations related to our financial results for the full year 2024, progress of our strategic initiatives, including innovation, our expectations regarding the market for our products, on our business and supply and demand for our products in both the short term and long term. The forward-looking statements in this call are based on information currently available to us as of today's date, November 7, 2024. Ryan PetersonInvestor Relations at Inogen00:01:42These forward-looking statements are only predictions and involve risks and uncertainties that are set forth in more detail in our most recent periodic reports filed with the Securities and Exchange Commission. Actual results may vary, and we disclaim any obligations to update these forward-looking statements except as may be required by law. We have posted historical financial statements and our investor presentations in the Investor Relations section of the company's website. Please refer to these files for more detailed information. During the call, we will also present certain financial information on a non-GAAP basis. Management believes that non-GAAP financial measures taken in conjunction with U.S. GAAP financial measures provide useful information for both management and investors by excluding certain non-cash items and other expenses that are not indicative of Inogen's core operating results. Management uses non-GAAP measures internally to understand, manage, and evaluate our business and make operating decisions. Ryan PetersonInvestor Relations at Inogen00:02:52Reconciliations between U.S. GAAP and non-GAAP results are presented in tables within our earnings release. With that, I will turn the call over to Inogen's President and CEO, Kevin Smith. Kevin SmithCEO at Inogen00:03:05Good afternoon, and thank you for joining our third quarter 2024 conference call. During today's call, I will review our third quarter performance and provide an update on our progress towards our three strategic priorities: driving top-line growth, advancing our path to profitability, and expanding our innovation pipeline. I will then turn the line to Mike for a full review of our financials and outlook. I am pleased to share that we are making great progress against our strategic initiatives, beginning with our progress on driving top-line growth. In the third quarter, we delivered on this objective by achieving $89 million in total revenue, reflecting 6% year-over-year growth. Our performance was led by strong POC sales through our business-to-business channels, where we drove over 20% year-over-year revenue growth for the second consecutive quarter. Kevin SmithCEO at Inogen00:03:56We continue to expand our relationships with new and existing customers as patients and providers increasingly recognize the benefits that our solutions provide over other oxygen therapies and appreciate our quality, ease of servicing, and eight-year service life. In particular, we are having success taking and expanding share within the accounts of some of our largest customers. Turning to our direct-to-consumer sales channel, we saw year-over-year declines as we continue to operate with a downsized and streamlined sales force. Although our revenue is down, we are pleased that this channel is becoming more profitable as a result of our cost structure and careful management. As we complete our first full year with a smaller team and move into 2025, we anticipate better year-over-year performance. DTC is a core part of our business model, and we are working diligently to bring it back to growth. Kevin SmithCEO at Inogen00:04:52As part of these efforts within the DTC business, we continue to advance our previously announced hospital and Patient-First pilot programs. On the Patient-First pilot, we are still in the process of expanding the program out, but we are pleased with the effects we have seen thus far and anticipate it will be fully rolled out in the first half of 2025. Our hospital pilot is still being evaluated for effectiveness, and we will share updates as they become available. These programs, along with a host of other improvements we have made to the organization's structure and strategy, are a large part of our efforts to reposition Inogen for long-term, sustainable, and profitable growth. Before I move on to talk about our next strategic priorities, I would like to highlight the recent addition of Eric Pauls to our team as Vice President of North American Sales. Kevin SmithCEO at Inogen00:05:43Eric joined us in early September, and we are excited for the two-plus decades of experience he brings to our sales force. In addition to his years of experience, Eric brings a number of strong relationships from his years of leadership in the respiratory field. And as part of our efforts to reduce friction between our business channels and scale overall growth, Eric is now managing both the rental and domestic business-to-business channels, marking a change from our prior sales structure in which separate leaders managed our business-to-business, direct-to-consumer, and rental channels. We believe this change will improve alignment across our business and ensure that we are directing every customer and patient to the right resources for sales to be completed successfully. I will now discuss our progress on our second strategic priority: to reach sustained profitability. Kevin SmithCEO at Inogen00:06:35During the quarter, we generated $3 million of positive cash flow, strengthening our already resilient balance sheet. This marks our second consecutive quarter of positive cash flow, a testament to our team's focus on ensuring every dollar spent is being allocated to position Inogen for growth. We also achieved a second consecutive quarter of Adjusted EBITDA profitability. While we still expect to end the H2 of 2024 with an Adjusted EBITDA loss, this is proof that our strategy, portfolio, and team can achieve long-term profitability. Part of our efforts to achieve this long-term profitability have been through our initiatives to improve gross margin. These include second-sourcing our raw materials to ensure we are reducing costs, production streamlining, and implementing even more rigorous quality control to minimize defects and product returns. Kevin SmithCEO at Inogen00:07:30Programs like these are just one part of our strategy, but we are seeing the benefits paying off and continue to expect to see this going into next year. On the topic of operating expenses, we have continued to see rising advertising costs due to the excess demand for TV spots in advance of the election. As a result, we have reduced some campaigns that were not returning value to the organization. This decision is emblematic of our efforts to evaluate the return on every dollar invested in the business. Finally, I would like to share updates on our innovation pipeline. We recently announced the launch of the Rove 4, our newest POC. Weighing less than three pounds, the Rove 4 delivers power and performance in the lightest weight and highest oxygen output four-setting POC on the market. Kevin SmithCEO at Inogen00:08:19Alongside this, our new features, including up to 840 milliliters of medical-grade oxygen per minute and up to five hours and 45 minutes of battery life. These innovations advance our mission to deliver the highest quality of life possible for patients, allowing them to remain ambulatory for as long as possible while undergoing oxygen therapy. With respect to Simeox, we continue to have very productive discussions with the FDA, and as we've stated before, we'll provide a formal update upon clearance. We remain committed to investing in innovation to drive growth in our business and expand our ability to serve patients with respiratory conditions around the world, as well as our business customers. We are making significant progress against our strategic priorities and are taking meaningful steps towards profitability, in addition to introducing another leading POC to the market and expanding the capabilities and network of our sales team. Kevin SmithCEO at Inogen00:09:14I will now turn the call over to Mike for a more detailed review of our financial results. Mike. Mike BourqueCFO at Inogen00:09:20Thank you, Kevin, and good afternoon, everyone. Unless otherwise noted, all financial comparisons are to the prior year comparable period. Total revenue for the third quarter of 2024 was $88.8 million, an increase of 5.8% compared to the prior year. The increase was primarily driven by higher domestic and international business-to-business sales, partially offset by lower direct-to-consumer sales and rental revenue. For the third quarter, foreign exchange had a negative 20 basis points impact on total revenue and a negative 70 basis points impact on international revenue. Looking at third quarter revenue on a more detailed basis, direct-to-consumer sales decreased 23.2% to $19.2 million from $25.1 million in the prior period as we continue to operate with a smaller and more efficient team. Mike BourqueCFO at Inogen00:10:17As Kevin mentioned, we look forward to completing our first full year with this team in place and positioning the DTC business for better performance into the years ahead. Domestic business-to-business revenue increased 35.1% to $23.4 million versus $17.3 million in the comparable period, driven by increased demand from new customers and resellers. International business-to-business revenue increased 26.2% to $32.3 million compared to $25.6 million in the prior period, primarily driven by increased demand with new and existing customers. Rental revenue decreased 13.1% to $13.9 million from $16 million in the prior period, primarily driven by continued lower average billing rates due to the mixed shift to private payers. Now I want to discuss our gross margins. Total gross margin was 46.5%, increasing 630 basis points from the same period in the prior year, primarily driven by lower premiums paid for raw material components, partially offset by sales channel mix. Mike BourqueCFO at Inogen00:11:30As shared on our second quarter call, we expect gross margins to be in the low to mid-40s in the second half of the year. Sales revenue gross margin was 47.2%, an increase of 1,000 basis points, driven primarily by a reduction in premium price components, partially offset by the continued mix shift towards business-to-business sales. Rental revenue gross margin was 43.2%, a decline of 990 basis points, driven by continued mix shift towards private payer reimbursement, lower net revenue per rental patient, and higher service cost. Moving on to operating expense. In the third quarter, total operating expense decreased to $49.1 million compared to $80.5 million in the prior period, representing a decrease of 39%. Third quarter 2023 results included one-time impairment charges of $32.9 million. When excluding the impact of this charge, total operating expenses of $49.1 million increased 3.2% from $47.6 million. Mike BourqueCFO at Inogen00:12:43This increase was primarily related to increased personnel-related expenses and higher advertising costs. In the third quarter of 2024, we reported a GAAP net loss of $6 million compared to a loss of $45.7 million in the third quarter of 2023, and a loss per diluted share of $0.25 versus a loss of $1.97 in the third quarter of 2023. On an adjusted basis, we had a net loss of $2.6 million compared to a loss of $8.5 million in the comparable period, and an adjusted loss per diluted share of $0.11 compared to a loss of $0.36 in the third quarter of 2023. Adjusted EBITDA was a positive $0.5 million in the third quarter of 2024 compared to a loss of $5.5 million in the prior year period. Moving on to our balance sheet. Mike BourqueCFO at Inogen00:13:41As of September 30, 2024, we had cash, cash equivalents, marketable securities, and restricted cash of $124.3 million with no debt outstanding. As Kevin mentioned, this marks the second consecutive quarter of cash generation as we continue to diligently manage and strengthen our balance sheet. Before turning the line back to Kevin, I would like to share an update to our revenue expectations for the full year 2024. Based on our progress in this quarter and the available outlook today, we are raising our full year 2024 revenue expectations to be within $329 million-$331 million, reflecting approximately 4%-5% year-over-year growth. In addition, for the back half of the year, we continue to expect gross margins in the low to mid-40s% and an overall adjusted EBITDA loss. And with that, I'll pass the call back to Kevin for closing remarks. Kevin SmithCEO at Inogen00:14:41In a week from now, I will have had the privilege of being the CEO of Inogen for a year. And while we have just recently cemented our leadership team in place, I am thrilled with the progress we have made thus far. There's much work to be done, but our team is performing at a high level, and I'm very optimistic for what the end of 2024 and 2025 holds in store for Inogen. With that, I will open it up for questions. Operator? Operator00:15:08Thank you. We will now conduct a Q&A session. To ask a question, please press star one on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press star two if you would like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. One moment, please, while we pull for questions. Thank you. Our first question comes from the line of Robbie Marcus with J.P. Morgan. Please proceed. Rohan PatelAnalyst at JPMorgan00:15:50Hi. This is actually Rohan on for Robbie. Thanks for taking our question. Just maybe starting with DTC, I was hoping you could give a little bit more color on the sales force and specifically just around the size and productivity heading into 2025. And also kind of going off of that, just want to understand what the strategy is given the downside sales force to get the business back to growth potentially next year and beyond. Kevin SmithCEO at Inogen00:16:20Thanks, Rohan. I'll start with that. This is Kevin. Appreciate the question. When we look at the size of the sales force on a year-over-year basis, we are down, which is as planned, as we've talked about in some of the previous calls. We are looking at increased productivity per rep compared to some of the recent historic levels. And that's a positive. We start to see that trend up. And as we're looking outward on the DTC, remember, that's one where we have focused on the Patient-First initiative as well as making sure that we're right-sizing and evaluating how we're spending our advertising dollars to continue to build that up. So this has been a rebase year for DTC. We've been through that third quarter in the middle of that rebase. Kevin SmithCEO at Inogen00:17:13We have positive outlooks for this going forward, but we won't be getting into that full rollout of the Patient-First program until we hit the H1 of next year. Rohan PatelAnalyst at JPMorgan00:17:27Got it. And it was also nice to see some top-line momentum in the quarter as well as another quarter of positive free cash flow. So I just wanted to ask about your expectations for both the top and bottom line into 2025, and specifically just around cash flow generation from here. Do you think this is something that's probably more sustainable here on out, and what are some of the puts and takes? Mike BourqueCFO at Inogen00:17:54Hi, Rohan. This is Mike. Yeah, in terms of cash generation, clearly, we're really happy with the fact that we have the second consecutive quarter of positive cash generation. I think a lot of this really kind of gets back to, as Kevin talked about, executing on our strategic initiatives, looking at that top-line growth, path of profitability, the innovation pipeline, but getting to those first two, I guess. Really, we've been talking about investing in the business wisely, smart, at the same time, diligently managing our P&L, ensuring we're generating profitable growth, higher gross margins. Kevin also talked about some of the things we're doing on the cost of goods sold reduction initiative, some of the things that we're looking at there. Mike BourqueCFO at Inogen00:18:39Really, just getting back to what we said about managing our cost structure and CapEx, always looking at ways to manage our working capital, improve cash flow. In terms of if you're looking at kind of forward-looking, we're not guiding to where we expect our cash to be, but what I can say is if you're looking at kind of where are we from a perspective of quarter-over-quarter, we're going into Q4, which is typically a seasonally impacted, particularly in DTC. We're expecting to see, and we've talked about that, a little bit more of an impact of more difficulty in generating some leads as a result of some of the advertising experiences that we're seeing and expecting to see. Mike BourqueCFO at Inogen00:19:24So I guess if you look at that and you look at the positive EBITDA for two quarters, positive cash for two quarters, looking at our two strongest quarters, which are typically Q2 and Q3. So again, we'll continue to focus in on making sure we're investing money into the business, doing it in a smart way, controlling our cost structure, managing OpEx, managing CapEx. Rohan PatelAnalyst at JPMorgan00:19:50Great. Thank you. Operator00:19:54Thank you. Our next question comes from the line of Mike Matson with Needham. Please proceed. Michael MatsonAnalyst at Needham00:20:03Yeah, thanks. So I guess just following up on the commentary around the DTC rep headcount. So I guess just trying to figure out when that would sort of stabilize. So in other words, what quarter will it be where you're lapping the year-over-year change in that headcount is basically flat? How far out is that from the third quarter that you just reported? Kevin SmithCEO at Inogen00:20:37Yeah, so as we look where we are in the third quarter and going forward, we feel like we've got a pretty good handle on the rep count and what it takes to be profitable from that standpoint. This channel, we are seeing improved productivity, as I mentioned. We're seeing improved profitability coming from the channel, and the number of reps that we have in there right now, we feel pretty good, as I was saying about that, so on a year-on-year basis, you'll still see us going into the beginning of next year probably being a little bit under where we started, but getting into the getting that back at the middle part of next year where we see it continue to be steady. Michael MatsonAnalyst at Needham00:21:20Okay. Got it. All right. And then just on Simeox, I wanted to see if you could clarify what you said because I thought you said something that you're talking to the FDA and you'll provide an update upon clearance. So my interpretation of that, and this might be wrong, but would be that you've submitted something for clearance, and clearance, but using the word clearance implies a 510(k), I think, but I don't know. Am I understanding that correctly, or am I missing something? Kevin SmithCEO at Inogen00:21:55Yeah. And generally speaking there, certainly we've been asked a lot about the timing on Simeox. And so what we've been doing is giving the indication and sharing that we've had positive interactions with the FDA. We have not illustrated any further what the nature of that is, and we haven't confirmed that we've filed with the FDA. But I said in some of, I think, our previous call that we are going to be providing an update once we do have that regulatory pathway completed. In other words, that the FDA has given us clearance. But Mike, I know we've talked also about the financial statements and how that kind of points to that positive outlook. Mike BourqueCFO at Inogen00:22:43Yes, Kevin. And so I can add just a little bit of that. I think folks understand that we do have an earn-out agreement with the PhysioAssist acquisition. We disclose this information at 10-Q. So if you kind of try to get a general idea in terms of how things are going, that earn-out is maxed at $13 million. We continue to accrue. We're at about $11.9 million through Q3. So I guess all I could say would be that when you see the accrual continuing to increase, it just means we're progressing. But as Kevin said, we'll talk more about that when we actually get the clearance. But I think that gets an indication of kind of how we're moving forward with this. Michael MatsonAnalyst at Needham00:23:27Okay. All right. And then just, I guess, Rove 4, I mean, it seems like a great product based on the specs. So I mean, how is that being received across the different channels? And is that something that's more it seems like that's more geared probably to the DTC side than the B2B side, but let me know if that's wrong. Kevin SmithCEO at Inogen00:23:53No, that's pretty spot on there. And so the Rove 4, we do see that being an influential piece of our business as we're going forward, but that'll be more of a 2025 versus a 2024 since we've just launched it. But as you said, the play for that will be in the U.S. market, it'll be more interesting in the DTC side. So if you think about that, we're able to capture patients earlier in their disease state, take them on that first product, that first in the Rove series, the Rove 4, for a little bit longer since it has an additional setting and its characteristics versus the G4. Kevin SmithCEO at Inogen00:24:33So there's an opportunity there also as we initiate patients' treatment with the Rove 4, that if they do well, if they live long, but their disease progresses, then we could upgrade them in the future to the Rove 6. So that we believe is an interesting play for us. On the B2B side, it would be more in the international than it would be for the domestic B2B business because in the B2B side, the HMEs, they tend to want to get a patient on one POC and have them stay on that POC for a longer period of time or reduces their investment. But the international markets have a little bit of a different view on that. Michael MatsonAnalyst at Needham00:25:11Okay. Thank you. Operator00:25:16Thank you. There are no further questions at this time. I'd like to conclude the call. Thank you, everyone, for your participation. You may now disconnect your lines.Read moreParticipantsExecutivesRyan PetersonInvestor RelationsKevin SmithCEOMike BourqueCFOAnalystsRohan PatelAnalyst at JPMorganMichael MatsonAnalyst at NeedhamPowered by