NASDAQ:WRLD World Acceptance Q2 2026 Earnings Report $156.50 +0.35 (+0.22%) Closing price 05/19/2026 04:00 PM EasternExtended Trading$156.35 -0.15 (-0.09%) As of 04:52 AM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Massive. Learn more. ProfileEarnings HistoryForecast World Acceptance EPS ResultsActual EPS-$0.38Consensus EPS $1.87Beat/MissMissed by -$2.25One Year Ago EPSN/AWorld Acceptance Revenue ResultsActual Revenue$120.12 millionExpected Revenue$127.85 millionBeat/MissMissed by -$7.73 millionYoY Revenue GrowthN/AWorld Acceptance Announcement DetailsQuarterQ2 2026Date10/23/2025TimeBefore Market OpensConference Call DateThursday, October 23, 2025Conference Call Time10:00AM ETUpcoming EarningsWorld Acceptance's Q1 2027 earnings is estimated for Thursday, July 23, 2026, based on past reporting schedules, with a conference call scheduled at 10:00 AM ET. Check back for transcripts, audio, and key financial metrics as they become available.Conference Call ResourcesConference Call AudioConference Call TranscriptPress Release (8-K)Quarterly Report (10-Q)Earnings HistoryCompany ProfilePowered by World Acceptance Q2 2026 Earnings Call TranscriptProvided by QuartrOctober 23, 2025 ShareLink copied to clipboard.Key Takeaways Negative Sentiment: One-time items (early bond redemption of $3.7M, a discrete $1.3M Mexico tax charge, and roughly $5M additional provision tied to new-customer growth) reduced Q2 GAAP EPS by about $1.61 per share. Positive Sentiment: New-customer origination volume rose ~40% year‑over‑year and the new-customer portfolio is ~35% larger, helping non‑refinance originations increase ~15% YoY and YTD loan volume rise ~14%. Positive Sentiment: Credit quality metrics held up — first‑payment default rates for new originations are in line with FY2019/2020, portfolio yield improved by over 130 basis points YoY, and delinquency is stable or improving. Positive Sentiment: Capital position strengthened — repurchased/cancelled the remaining $170M of bonds, secured a new $640M credit facility that expands share‑repurchase capacity (100% of net income plus $100M), and repurchased ~9.1% of shares YTD with room for roughly another 8.6%. Negative Sentiment: Long‑term incentive compensation is front‑loaded and drove a net ~$23.9M year‑over‑year increase in personnel expense this quarter, with ~$5.8M expected next quarter, complicating near‑term EPS comparability. AI Generated. May Contain Errors.Conference Call Audio Live Call not available Earnings Conference CallWorld Acceptance Q2 202600:00 / 00:00Speed:1x1.25x1.5x2xTranscript SectionsPresentationParticipantsPresentationSkip to Participants Operator00:00:00Good morning and welcome to World Acceptance Corporation's second quarter 2026 earnings conference call. This call is being recorded. At this time, all participants have been placed in a listen-only mode. Before we begin, the corporation has requested that I make the following announcement. The comments made during this conference call may contain certain forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934 that represent the corporation's expectations and beliefs concerning future events. Such forward-looking statements are about matters that are inherently subject to risks and uncertainties. Statements other than those of historical fact, as well as those identified by the words anticipate, estimate, intend, plan, expect, believe, may, will, and should, or any variation of the foregoing and similar expressions, are forward-looking statements. Operator00:00:59Additional information regarding forward-looking statements and any factors that could cause actual results or performance to differ from the expectations expressed or implied in such forward-looking statements are included in the paragraph discussing forward-looking statements in today's earnings press release and in the risk factors section of the corporation's most recent Form 10-K for the fiscal year ended March 31st, 2025, and subsequent reports filed with or furnished to the SEC from time to time. The corporation does not undertake any obligation to update any forward-looking statements it makes. At this time, it is my pleasure to turn the floor over to your host, Chad Prashad, President and Chief Executive Officer. Chad PrashadPresident and CEO at World Acceptance00:01:47Good morning, and thank you for joining our fiscal 2026 second quarter earnings call. There are a lot of great things to report in the portfolio, but before I get to those, I want to spend some time discussing a few unusual and one-off events that impacted this quarter, and then we'll open up to any questions you have. First, we had a $3.7 million one-time expense from the early redemption of our bonds. This is approximately a $0.57 earnings per share impact after tax within the quarter. Second, even though we discontinued and disposed of our Mexico operations years ago, we had a $1.3 million discrete tax-related expense this quarter. There are no additional items related to our prior Mexico operations that we expect to impact any future business or financials, but this $1.3 million expense represents approximately $0.26 per share after tax this quarter. Chad PrashadPresident and CEO at World Acceptance00:02:45We had the most new customer growth in the last four years this quarter, and this growth, primarily in new customers, which are our riskiest customer segment, resulted in a new customer portfolio at the end of Q2 that is 35% larger year-over-year. This marginal increase in provision is solely due to the increased new customer base, is approximately $5 million, solely due to new customers in the portfolio at the end of the second quarter. This represents approximately $0.78 per share after tax. These three unusual events in this quarter have a total impact of around $1.61 per share after tax on the quarter. Additionally, our long-term incentive compensation changes make for year-over-year comparisons rather difficult. Last year, we reversed around $18.1 million in long-term compensation from a prior plan, which benefited that quarter. Chad PrashadPresident and CEO at World Acceptance00:03:42Conversely, this quarter we expense around $5.8 million of long-term compensation plan, which is about a $23.9 million net increase in our long-term incentive compensation expenses when you're comparing year-over-year quarters. If you're thinking about future quarters, the long-term incentive expense is front-loaded and will remain around $5.8 million for the third quarter before reducing by around $2 million in the fourth quarter and the following two quarters before reducing further. All right, that covers the major one-off and unique impacts within the second quarter. Now turning to the portfolio, our new customer origination volume is up around 40% year-over-year at the end of the second quarter. Year to date, our new customer origination volume is up 35% and back to pre-COVID levels, actually in line with the first half of both fiscal year 2019 and 2020. Chad PrashadPresident and CEO at World Acceptance00:04:36This is a remarkable feat given the last few years of shrinking and reduced growth. Additionally, the first payment default rate, slow file, or delinquency rate of these new originations are in line with our fiscal 2019 and 2020 new borrower originations. We're very grateful for all the hard work by so many folks within our teams and very pleased with these results that are able to return to healthy growth with good credit quality, maintain low first payment default rates while also increasing our portfolio yield by over 130 basis points year-over-year. When we include our returning former customers and look at all non-refinance originations, originations increased 15% year-over-year in the second quarter, making it the highest volume second quarter on record with the exception of fiscal year 2022. Chad PrashadPresident and CEO at World Acceptance00:05:28Year to date, the first half of the fiscal year had 14% higher loan volume than last year. Again, the highest volume on record for the first half of a fiscal year with the exception of fiscal year 2022. This is especially important for our portfolio health as our repeat customers are lower credit risk, have a lower cost of acquisition and servicing, and help with overall retention, yield, and lower delinquency. All of this has helped us grow the portfolio nominally by 5.5% more this year relative to last year. We ended the second quarter with our portfolio up 1.5% year-over-year compared to a starting position of being down 4% at the beginning of the year on April 1st, year-over-year. Chad PrashadPresident and CEO at World Acceptance00:06:15Other great improvements to our capital position include, as we previously mentioned, this quarter we repurchased and canceled the remaining $170 million of our bonds instead of a $175 million warehouse facility. Also, in the quarter, we completed a new credit agreement, increasing commitments to $640 million and allowing for stock repurchases of up to 100% of net income, which is an increase from 50% of net income in our prior agreement, and an additional $100 million of upfront repurchase allowance in addition to the 100% of net income, which begins January 1st, 2025. For that repurchase potential, we've already repurchased 9.1% of our shares so far year to date, which is around $80 million, with additional capacity to repurchase another $77 million this year, or approximately 8.6% of outstanding shares at yesterday's price for a total potential repurchase of around 17.7% of outstanding shares, again, at yesterday's share price. Chad PrashadPresident and CEO at World Acceptance00:07:16We're excited about the current portfolio and its trajectory, which includes substantial customer base expansion, strong loan growth, improved loan approval rates while maintaining credit quality, stable and improving delinquency, lower cost of acquisition, improving yields, declining share count, and ultimately returning enhanced value to our shareholders through strong EPS growth. At this time, Johnny Calmes is our Chief Financial and Strategy Officer, and I would like to open up to any questions you may have. Operator00:07:47We will now begin the question-and-answer session. To ask a question, you may press star and then one on your telephone keypad. If you are using a speakerphone, please pick up your handset before pressing the keys. If at any time your question has been addressed and you would like to withdraw your question, please press star then two. At this time, we will pause momentarily to assemble our roster. Your first question comes from John Rowan with Janney. Please go ahead. John RowanAnalyst at Janney00:08:17Good morning, guys. Chad PrashadPresident and CEO at World Acceptance00:08:18Morning. John RowanAnalyst at Janney00:08:19My apologies, the phone broke up a little. My phone broke up a little bit when you were talking about the three discrete items. I got the $0.26 from Mexico, but what were the other two to get to the $1.61? Chad PrashadPresident and CEO at World Acceptance00:08:28Yes, we had $0.26 in Mexico. We had $0.57 due to the $3.7 million early redemption of our bonds, and approximately $0.78 EPS impact from around right at $5 million increase in our provision solely due to more new customer growth this second quarter than last second quarter. John RowanAnalyst at Janney00:08:53Okay. I just want to make sure I understand a little bit more about some of your operating expenses going forward. You had $25 million, an increase of $25.4 million in personnel expense because of the grants, right? I'm assuming that that's up $25 million versus the $18.5 million reversal last year. Is it safe to assume that there's like $6.9 million, the net difference of that in personnel expense this quarter, going down to $5.8 million next quarter, then down to $3.8 million the quarter after that, and $1.8 million the quarter after that? Does that sound correct? Chad PrashadPresident and CEO at World Acceptance00:09:30Yep, sounds good. John RowanAnalyst at Janney00:09:32Okay. I have one last housekeeping question. Obviously, you had a GAAP loss for the quarter. I'm assuming the diluted share count is just the basic share count. Can you tell me what the period end diluted share count was or the period end share count, and then what the dilution is so we can maybe get an idea of what the diluted share count is with positive earnings? Johnny CalmesCFO and Strategy Officer at World Acceptance00:09:54The quarter ending share count is around 4.8 million, and the dilution usually runs in the 100,000-200,000 shares depending on, obviously, where the share price is and other factors. John RowanAnalyst at Janney00:10:07Okay. All right. That's it for me. Thank you. Operator00:10:13Again, if you have a question, please press star then one. Your next question comes from Kyle Joseph with Stephens. Go ahead. Kyle JosephResearch Analyst at Stephens00:10:23Hey, good morning, guys. Thanks for taking my questions. Just want to get your sense for the health of the underlying consumer and kind of any changes since the last time we talked. Obviously, there's been a lot of headlines, primarily in the auto space, and concerns about the consumer. I recognize you guys have some portfolio makeshift going on, but just stepping back and talking about the health of the underlying consumer and how that's impacting both demand and credit. Chad PrashadPresident and CEO at World Acceptance00:10:54Yeah, it's a great question. We do track how our consumer is performing on other loans, and yeah, we have seen the same sort of weakness that you're reading about in the papers, especially on auto loans. However, for us, we haven't seen any major signs of weakness. We have proactively tightened our credit box for new customers multiple times so far this fiscal year. Very marginal tightening, typically on the very low end. Nothing really substantial in terms of overall approval rates or approval volumes. In terms of performance, we haven't seen anything major that would impact the portfolio today. Kyle JosephResearch Analyst at Stephens00:11:36Got it. You guys talked about origination growth and new customers and just kind of want to get an update on marketing efforts that have been driving that, where you guys have been having success and kind of an update on the competitive environment as well. Chad PrashadPresident and CEO at World Acceptance00:11:55Yeah. On the marketing side, we've done a number of things that have, I think, been very successful. We are very much a test and learn sort of environment. We have brought some modeling in-house on the solicitation model's propensity to respond and couple those with overall performance expectations. We have a couple of very successful tests this past quarter that have dramatically reduced our cost of acquisition for pre-approval campaigns, primarily for new customers. This fiscal year, we have made some substantial changes to the way that we market to our former customers in order to increase our repeat business. We've seen substantial reductions in overall cost of acquisition there as well. With that being said, we haven't anticipated returning back to the $20+ million sort of marketing budget that we used to have in marketing. Chad PrashadPresident and CEO at World Acceptance00:12:56We're, for now, looking to aim for modest growth, somewhere in the mid to low single digits on the portfolio side, which is mid to high single digits on the customer base side. All of that is kind of tailwinds in terms of growth, but we're still maintaining sort of smaller budgets on the marketing front. We are seeing increased demand and sort of increased application volume from customers in general. Maybe that's also helping to fuel our lower cost of acquisition. Kyle JosephResearch Analyst at Stephens00:13:31Got it. Very helpful. Thanks for taking my questions. Chad PrashadPresident and CEO at World Acceptance00:13:39Yep. Operator00:13:39Further questions at this time. This concludes our question-and-answer session. I would like to turn the conference back over to Mr. Prashad for any closing remarks. Chad PrashadPresident and CEO at World Acceptance00:13:50In closing, I want to thank our absolutely amazing team across the country, as well as those here in Greenville. I'm very grateful for their commitment to their customers and to our team members every day. They are helping our customers to establish and rebuild credit while meeting their immediate financial needs. Thank you for taking the time to join us today. This concludes the second quarter earnings call for World Acceptance Corporation. Operator00:14:16Conference is now concluded. Thank you for attending today's presentation. You may now disconnect.Read moreParticipantsExecutivesChad PrashadPresident and CEOJohnny CalmesCFO and Strategy OfficerAnalystsJohn RowanAnalyst at JanneyKyle JosephResearch Analyst at StephensPowered by Earnings DocumentsEarnings Release(8-K)Quarterly Report(10-Q) World Acceptance Earnings HeadlinesWorld Acceptance (NASDAQ:WRLD) Share Price Crosses Above 200-Day Moving Average - Here's What Happened2 hours ago | americanbankingnews.comWorld Acceptance (NASDAQ:WRLD) Stock Price Passes Above Two Hundred Day Moving Average - Should You Sell?May 12, 2026 | americanbankingnews.comI’m sounding the alarmMeta is cutting 10% of its workforce. Microsoft offered voluntary retirement to 7% of U.S. employees. Oracle, Amazon, Snap, and Block have done the same. Most assume this is about AI - but investor Porter Stansberry says the real driver runs far deeper. Goldman Sachs estimates 12,400 Americans are being financially harmed every day by this shift, while others grow wealthier. Stansberry - who predicted the internet economy's rise and recommended Amazon, Qualcomm, and Texas Instruments before they were household names - is now releasing a new investigation he calls The Final Displacement. | Porter & Company (Ad)Insider Shake-Up at World Acceptance as Director Makes a Bold MoveMay 1, 2026 | tipranks.comWorld Acceptance outlines $47M-$49M personnel expense plan for first three quarters of fiscal 2027 amid 5% field headcount reductionApril 30, 2026 | msn.comWorld Acceptance Corporation (WRLD) Q4 2026 Earnings Call TranscriptApril 30, 2026 | seekingalpha.comSee More World Acceptance Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like World Acceptance? Sign up for Earnings360's daily newsletter to receive timely earnings updates on World Acceptance and other key companies, straight to your email. Email Address About World AcceptanceWorld Acceptance (NASDAQ:WRLD) (NASDAQ: WRLD) is a consumer finance company headquartered in Greenville, South Carolina. Founded in 1972, the company provides credit solutions to underserved customers who may have limited access to traditional banking services. Over the decades, World Acceptance has built a reputation for tailored lending that emphasizes responsible underwriting and personalized customer service. The company’s core product offerings include short-term installment loans designed to meet the immediate financial needs of its clients. These loans are structured to be repaid over a series of scheduled payments, allowing borrowers to manage unexpected expenses such as vehicle repairs, medical bills or other emergencies. World Acceptance underwrites each loan based on an individual’s financial profile and repayment capacity, with a focus on risk management and regulatory compliance. World Acceptance operates through a network of retail loan centers spanning several states in the Southeastern and Southwestern United States, including Alabama, Georgia, Illinois, New Mexico and Texas. Each branch serves as a local point of contact for loan applications, customer service and repayment processing. The company’s geographic footprint reflects its strategy of maintaining close community ties and offering face-to-face interactions that differentiate it from online-only lenders. Guided by an experienced executive management team, World Acceptance continually refines its underwriting standards and customer engagement practices. The company emphasizes ongoing training for branch personnel, investments in proprietary loan-origination technology and a commitment to transparent lending practices. Through these initiatives, World Acceptance aims to balance growth with prudent credit management, striving to deliver value to both its customers and shareholders.View World Acceptance ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Latest Articles Why Home Depot’s Sell-Off Could Become a Huge OpportunityBrady Corp Wires Up a Massive AI-Powered BreakoutDillard’s Posted a Huge Earnings Beat—So Why Did the Rally Fade?Why Applied Optoelectronics Stock May Be Near a Turning PointIs Everspin Technologies the Next AI Edge Breakout?Peloton Stock Gives Back Gains After Upbeat Earnings ReportDatavault Gains Traction: 5 Reasons to Sell Now Upcoming Earnings NetEase (5/21/2026)Ross Stores (5/21/2026)Walmart (5/21/2026)Deere & Company (5/21/2026)Mitsubishi UFJ Financial Group (5/21/2026)AutoZone (5/26/2026)Marvell Technology (5/27/2026)PDD (5/27/2026)Synopsys (5/27/2026)Bank Of Montreal (5/27/2026) Get 30 Days of MarketBeat All Access for Free Sign up for MarketBeat All Access to gain access to MarketBeat's full suite of research tools. 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PresentationSkip to Participants Operator00:00:00Good morning and welcome to World Acceptance Corporation's second quarter 2026 earnings conference call. This call is being recorded. At this time, all participants have been placed in a listen-only mode. Before we begin, the corporation has requested that I make the following announcement. The comments made during this conference call may contain certain forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934 that represent the corporation's expectations and beliefs concerning future events. Such forward-looking statements are about matters that are inherently subject to risks and uncertainties. Statements other than those of historical fact, as well as those identified by the words anticipate, estimate, intend, plan, expect, believe, may, will, and should, or any variation of the foregoing and similar expressions, are forward-looking statements. Operator00:00:59Additional information regarding forward-looking statements and any factors that could cause actual results or performance to differ from the expectations expressed or implied in such forward-looking statements are included in the paragraph discussing forward-looking statements in today's earnings press release and in the risk factors section of the corporation's most recent Form 10-K for the fiscal year ended March 31st, 2025, and subsequent reports filed with or furnished to the SEC from time to time. The corporation does not undertake any obligation to update any forward-looking statements it makes. At this time, it is my pleasure to turn the floor over to your host, Chad Prashad, President and Chief Executive Officer. Chad PrashadPresident and CEO at World Acceptance00:01:47Good morning, and thank you for joining our fiscal 2026 second quarter earnings call. There are a lot of great things to report in the portfolio, but before I get to those, I want to spend some time discussing a few unusual and one-off events that impacted this quarter, and then we'll open up to any questions you have. First, we had a $3.7 million one-time expense from the early redemption of our bonds. This is approximately a $0.57 earnings per share impact after tax within the quarter. Second, even though we discontinued and disposed of our Mexico operations years ago, we had a $1.3 million discrete tax-related expense this quarter. There are no additional items related to our prior Mexico operations that we expect to impact any future business or financials, but this $1.3 million expense represents approximately $0.26 per share after tax this quarter. Chad PrashadPresident and CEO at World Acceptance00:02:45We had the most new customer growth in the last four years this quarter, and this growth, primarily in new customers, which are our riskiest customer segment, resulted in a new customer portfolio at the end of Q2 that is 35% larger year-over-year. This marginal increase in provision is solely due to the increased new customer base, is approximately $5 million, solely due to new customers in the portfolio at the end of the second quarter. This represents approximately $0.78 per share after tax. These three unusual events in this quarter have a total impact of around $1.61 per share after tax on the quarter. Additionally, our long-term incentive compensation changes make for year-over-year comparisons rather difficult. Last year, we reversed around $18.1 million in long-term compensation from a prior plan, which benefited that quarter. Chad PrashadPresident and CEO at World Acceptance00:03:42Conversely, this quarter we expense around $5.8 million of long-term compensation plan, which is about a $23.9 million net increase in our long-term incentive compensation expenses when you're comparing year-over-year quarters. If you're thinking about future quarters, the long-term incentive expense is front-loaded and will remain around $5.8 million for the third quarter before reducing by around $2 million in the fourth quarter and the following two quarters before reducing further. All right, that covers the major one-off and unique impacts within the second quarter. Now turning to the portfolio, our new customer origination volume is up around 40% year-over-year at the end of the second quarter. Year to date, our new customer origination volume is up 35% and back to pre-COVID levels, actually in line with the first half of both fiscal year 2019 and 2020. Chad PrashadPresident and CEO at World Acceptance00:04:36This is a remarkable feat given the last few years of shrinking and reduced growth. Additionally, the first payment default rate, slow file, or delinquency rate of these new originations are in line with our fiscal 2019 and 2020 new borrower originations. We're very grateful for all the hard work by so many folks within our teams and very pleased with these results that are able to return to healthy growth with good credit quality, maintain low first payment default rates while also increasing our portfolio yield by over 130 basis points year-over-year. When we include our returning former customers and look at all non-refinance originations, originations increased 15% year-over-year in the second quarter, making it the highest volume second quarter on record with the exception of fiscal year 2022. Chad PrashadPresident and CEO at World Acceptance00:05:28Year to date, the first half of the fiscal year had 14% higher loan volume than last year. Again, the highest volume on record for the first half of a fiscal year with the exception of fiscal year 2022. This is especially important for our portfolio health as our repeat customers are lower credit risk, have a lower cost of acquisition and servicing, and help with overall retention, yield, and lower delinquency. All of this has helped us grow the portfolio nominally by 5.5% more this year relative to last year. We ended the second quarter with our portfolio up 1.5% year-over-year compared to a starting position of being down 4% at the beginning of the year on April 1st, year-over-year. Chad PrashadPresident and CEO at World Acceptance00:06:15Other great improvements to our capital position include, as we previously mentioned, this quarter we repurchased and canceled the remaining $170 million of our bonds instead of a $175 million warehouse facility. Also, in the quarter, we completed a new credit agreement, increasing commitments to $640 million and allowing for stock repurchases of up to 100% of net income, which is an increase from 50% of net income in our prior agreement, and an additional $100 million of upfront repurchase allowance in addition to the 100% of net income, which begins January 1st, 2025. For that repurchase potential, we've already repurchased 9.1% of our shares so far year to date, which is around $80 million, with additional capacity to repurchase another $77 million this year, or approximately 8.6% of outstanding shares at yesterday's price for a total potential repurchase of around 17.7% of outstanding shares, again, at yesterday's share price. Chad PrashadPresident and CEO at World Acceptance00:07:16We're excited about the current portfolio and its trajectory, which includes substantial customer base expansion, strong loan growth, improved loan approval rates while maintaining credit quality, stable and improving delinquency, lower cost of acquisition, improving yields, declining share count, and ultimately returning enhanced value to our shareholders through strong EPS growth. At this time, Johnny Calmes is our Chief Financial and Strategy Officer, and I would like to open up to any questions you may have. Operator00:07:47We will now begin the question-and-answer session. To ask a question, you may press star and then one on your telephone keypad. If you are using a speakerphone, please pick up your handset before pressing the keys. If at any time your question has been addressed and you would like to withdraw your question, please press star then two. At this time, we will pause momentarily to assemble our roster. Your first question comes from John Rowan with Janney. Please go ahead. John RowanAnalyst at Janney00:08:17Good morning, guys. Chad PrashadPresident and CEO at World Acceptance00:08:18Morning. John RowanAnalyst at Janney00:08:19My apologies, the phone broke up a little. My phone broke up a little bit when you were talking about the three discrete items. I got the $0.26 from Mexico, but what were the other two to get to the $1.61? Chad PrashadPresident and CEO at World Acceptance00:08:28Yes, we had $0.26 in Mexico. We had $0.57 due to the $3.7 million early redemption of our bonds, and approximately $0.78 EPS impact from around right at $5 million increase in our provision solely due to more new customer growth this second quarter than last second quarter. John RowanAnalyst at Janney00:08:53Okay. I just want to make sure I understand a little bit more about some of your operating expenses going forward. You had $25 million, an increase of $25.4 million in personnel expense because of the grants, right? I'm assuming that that's up $25 million versus the $18.5 million reversal last year. Is it safe to assume that there's like $6.9 million, the net difference of that in personnel expense this quarter, going down to $5.8 million next quarter, then down to $3.8 million the quarter after that, and $1.8 million the quarter after that? Does that sound correct? Chad PrashadPresident and CEO at World Acceptance00:09:30Yep, sounds good. John RowanAnalyst at Janney00:09:32Okay. I have one last housekeeping question. Obviously, you had a GAAP loss for the quarter. I'm assuming the diluted share count is just the basic share count. Can you tell me what the period end diluted share count was or the period end share count, and then what the dilution is so we can maybe get an idea of what the diluted share count is with positive earnings? Johnny CalmesCFO and Strategy Officer at World Acceptance00:09:54The quarter ending share count is around 4.8 million, and the dilution usually runs in the 100,000-200,000 shares depending on, obviously, where the share price is and other factors. John RowanAnalyst at Janney00:10:07Okay. All right. That's it for me. Thank you. Operator00:10:13Again, if you have a question, please press star then one. Your next question comes from Kyle Joseph with Stephens. Go ahead. Kyle JosephResearch Analyst at Stephens00:10:23Hey, good morning, guys. Thanks for taking my questions. Just want to get your sense for the health of the underlying consumer and kind of any changes since the last time we talked. Obviously, there's been a lot of headlines, primarily in the auto space, and concerns about the consumer. I recognize you guys have some portfolio makeshift going on, but just stepping back and talking about the health of the underlying consumer and how that's impacting both demand and credit. Chad PrashadPresident and CEO at World Acceptance00:10:54Yeah, it's a great question. We do track how our consumer is performing on other loans, and yeah, we have seen the same sort of weakness that you're reading about in the papers, especially on auto loans. However, for us, we haven't seen any major signs of weakness. We have proactively tightened our credit box for new customers multiple times so far this fiscal year. Very marginal tightening, typically on the very low end. Nothing really substantial in terms of overall approval rates or approval volumes. In terms of performance, we haven't seen anything major that would impact the portfolio today. Kyle JosephResearch Analyst at Stephens00:11:36Got it. You guys talked about origination growth and new customers and just kind of want to get an update on marketing efforts that have been driving that, where you guys have been having success and kind of an update on the competitive environment as well. Chad PrashadPresident and CEO at World Acceptance00:11:55Yeah. On the marketing side, we've done a number of things that have, I think, been very successful. We are very much a test and learn sort of environment. We have brought some modeling in-house on the solicitation model's propensity to respond and couple those with overall performance expectations. We have a couple of very successful tests this past quarter that have dramatically reduced our cost of acquisition for pre-approval campaigns, primarily for new customers. This fiscal year, we have made some substantial changes to the way that we market to our former customers in order to increase our repeat business. We've seen substantial reductions in overall cost of acquisition there as well. With that being said, we haven't anticipated returning back to the $20+ million sort of marketing budget that we used to have in marketing. Chad PrashadPresident and CEO at World Acceptance00:12:56We're, for now, looking to aim for modest growth, somewhere in the mid to low single digits on the portfolio side, which is mid to high single digits on the customer base side. All of that is kind of tailwinds in terms of growth, but we're still maintaining sort of smaller budgets on the marketing front. We are seeing increased demand and sort of increased application volume from customers in general. Maybe that's also helping to fuel our lower cost of acquisition. Kyle JosephResearch Analyst at Stephens00:13:31Got it. Very helpful. Thanks for taking my questions. Chad PrashadPresident and CEO at World Acceptance00:13:39Yep. Operator00:13:39Further questions at this time. This concludes our question-and-answer session. I would like to turn the conference back over to Mr. Prashad for any closing remarks. Chad PrashadPresident and CEO at World Acceptance00:13:50In closing, I want to thank our absolutely amazing team across the country, as well as those here in Greenville. I'm very grateful for their commitment to their customers and to our team members every day. They are helping our customers to establish and rebuild credit while meeting their immediate financial needs. Thank you for taking the time to join us today. This concludes the second quarter earnings call for World Acceptance Corporation. Operator00:14:16Conference is now concluded. Thank you for attending today's presentation. You may now disconnect.Read moreParticipantsExecutivesChad PrashadPresident and CEOJohnny CalmesCFO and Strategy OfficerAnalystsJohn RowanAnalyst at JanneyKyle JosephResearch Analyst at StephensPowered by