NASDAQ:CTLP Cantaloupe Q2 2025 Earnings Report ProfileEarnings HistoryForecast Cantaloupe EPS ResultsActual EPS$0.07Consensus EPS $0.06Beat/MissBeat by +$0.01One Year Ago EPS$0.04Cantaloupe Revenue ResultsActual Revenue$73.72 millionExpected Revenue$75.41 millionBeat/MissMissed by -$1.69 millionYoY Revenue GrowthN/ACantaloupe Announcement DetailsQuarterQ2 2025Date2/6/2025TimeAfter Market ClosesConference Call DateThursday, February 6, 2025Conference Call Time5:00PM ETConference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Quarterly Report (10-Q)Earnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by Cantaloupe Q2 2025 Earnings Call TranscriptProvided by QuartrFebruary 6, 2025 ShareLink copied to clipboard.Key Takeaways Total revenue increased 13% year-over-year to $73.7 million, driven by 17% growth in transaction revenue and 14% growth in subscription revenue, while adjusted EBITDA rose 26% to $10.7 million. Adjusted gross margin expanded to 41.7% from 37.2% a year ago, reflecting improved transaction routing and cost management. Key wins in micro markets and Seed software—such as Premier Foodservice replacing all competitive kiosks and San Jose Earthquakes selecting Cantaloupe for point-of-sale and suite management—demonstrate strong market penetration. The new SmartStore 607 launch sold several hundred units in its first months, extending Cantaloupe’s self-service retail solutions into auto dealerships, universities, senior living and other venues. Reaffirmed fiscal 2025 guidance of $300 million–$322 million in revenue (+15%–20%) and $44 million–$52 million in adjusted EBITDA, with operating cash flow expected between $24 million and $32 million. AI Generated. May Contain Errors.Conference Call Audio Live Call not available Earnings Conference CallCantaloupe Q2 202500:00 / 00:00Speed:1x1.25x1.5x2xTranscript SectionsPresentationParticipantsPresentationSkip to Participants Operator00:00:00Hello. Thank you for standing by. Welcome to the Cantaloupe Second Quarter Fiscal Year 2023 Conference Call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there'll be a question-and-answer session. To ask a question, you will need to press star one one on your telephone. To remove yourself from the queue, press star one one again. Also, please be reminded that this call is being recorded. I would now like to turn the conference over to your speaker for today, Magna Mera. You may now begin. Magna MeraHead of Investor Relations at Cantaloupe Inc00:00:40Thank you. Good afternoon, everyone. Welcome to the Cantaloupe second quarter earnings conference call. With me on the call today is Ravi Venkatesan, Chief Executive Officer, and Scott Stewart, Chief Financial Officer. Before we begin today's call, we would like to remind you that all statements included in this call, other than statements of historical fact, are forward-looking in nature. Actual results could differ materially from those contemplated by the forward-looking statements because of certain factors, including, but not limited to, business, financial markets, and economic conditions. A detailed discussion of the risks and uncertainties that could cause the actual results to differ materially from such forward-looking statements is included in our filings with the SEC and in the press release issued earlier today. Listeners are cautioned to not place undue reliance on any such forward-looking statements, which reflect management's views only as of the date they are made. Magna MeraHead of Investor Relations at Cantaloupe Inc00:01:38Cantaloupe undertakes no obligation to update any forward-looking statements, whether because of new information, future events, or otherwise. This call will also include a discussion of certain non-GAAP financial measures that we believe are useful for, among other things, evaluating Cantaloupe's operating results. These non-GAAP financial measures are supplemental to and not substitute for GAAP financial measures such as net income or loss. Details of these non-GAAP financial measures, a presentation of the most directly comparable GAAP financial measures, and a reconciliation between those non-GAAP financial measures, as well as the most comparable GAAP financial measures, can be found in our press release issued this afternoon, which has been posted on the investor relations section of our website at www.cantaloupe.com. And with that, I would like to turn the call over to Ravi. Ravi VenkatesanCEO at Cantaloupe Inc00:02:33Thank you, Magna Mera. Good afternoon, everyone, and thank you for joining us today for our second quarter fiscal year 2025 call. I'll first start with a high-level view of our Q2 performance. I'll then talk about our fiscal year 2025 second half priorities before turning it over to Scott to dive deeper into the numbers and our outlook. Q2 financial highlights: during the second quarter, our total revenue increased 13% year over year to $73.7 million, driven by 17% year over year transaction revenue growth and 14% year over year subscription revenue growth. Total adjusted gross margin for the quarter was 41.7%, compared to 37.2% in the same quarter last year. Adjusted EBITDA for Q2 was $10.7 million, a 26% increase compared to prior year, reflecting continued success with our strategy of expanding operating leverage. Now on to our Q2 operating highlights. Ravi VenkatesanCEO at Cantaloupe Inc00:03:44We continue to see strong growth in micro markets and penetration of Seed Software with existing as well as new customers. We gained momentum with customers going all in with us. An example is Premier Food Service, who signed an agreement to replace all competitive micro markets with Cantaloupe solutions and in parallel signed up to go all in with Seed Software. New customer wins include EBS Vending, who placed an order for several micro markets, including, interestingly, some kiosks to replace a full-service restaurant at a furniture store located in the southwest region. This supports our hypothesis that kiosk-based markets and our newest innovations like Smart Stores continue to provide more modern self-service solutions to an ever-expanding set of location types. Our premier and self-service payment acceptance and telematics devices are continuing to lead the market in North America. Ravi VenkatesanCEO at Cantaloupe Inc00:04:47For example, Berkshire Food recently replaced many competitive devices with our Engage and Engage Combo units. Berkshire Food continues to grow with our solutions, evidencing that one reliable, trusted partner is key for a growing business to drive greater efficiencies. We're also seeing other verticals see cashless payment solutions, such as automated retail and amusement. For example, Entertainment Solutions Group secured a large number of Pulse devices for their amusement machines. Another example is Outdoor Vending Solutions, who acquired a significant number of our G11 serial devices to be placed at Lowe's distribution centers on Blue Rhino propane self-service machines. Ravi VenkatesanCEO at Cantaloupe Inc00:05:38On the indirect channel side, we worked with AVS to secure a large win in Q2 for our latest Engage Pulse units that will be a game changer for the amusement sector, allowing customers to purchase multiple play credits in a single transaction through an interactive app that runs on the Engage device. To highlight some wins in sports and entertainment, in the enterprise space, we added the San Jose Earthquakes at PayPal Park to be the point of sale provider for all games and events at the stadium. This implementation not only includes our point of sale solutions, but also our newest suite management platform for their guest experience across the entire stadium. The implementation is already in progress, and we will launch in the upcoming 2025 season. Our integration of SB software and cross-sell wins are performing in line with expectations. Ravi VenkatesanCEO at Cantaloupe Inc00:06:39For example, we debuted at the Vendex North event in November, our integrated solution for customers, and showcased for the first time smart stores, along with unveiling of the next generation of Vendmanager, a premier enterprise software solution that serves the U.K. and Ireland market. We secured Refreshment Collective as a new Vendmanager customer and successfully implemented them onto that platform. In addition, we secured multiple smart store and cashless devices across a variety of U.K. customers. In Mexico, we secured a win with one of our large vending customers, deploying micro markets for them. Our focus in Q2 was to deploy and maximize transactions from connections sold previously, and we've executed very well on this objective, growing the transaction volumes across our cashless deployments in that region. Ravi VenkatesanCEO at Cantaloupe Inc00:07:41Moving on to the product side, we launched and deployed new models for our innovative Smart Store series, the Cantaloupe Smart Store 600 and 700. These advanced self-service retail solutions are designed to revolutionize the way food and beverage vendors, as well as broader retailers, address key challenges, including labor shortages, theft, and shrinkage, while maintaining a seamless and inclusive consumer experience. This solution takes us into self-service commerce opportunities well beyond our traditional market niche. A perfect example of how we are leveraging this solution to extend into retailers is with our partners at Galls, which is a parent company of US Patriot. George Sandhaus, Vice President of Military Operations at Galls, stated, "The Smart Store 700 Duo has been a game changer for us, exceeding all expectations. We can stock a diverse range of retail products and reduce our labor costs while maintaining a high standard of security. Ravi VenkatesanCEO at Cantaloupe Inc00:08:49We're also able to create additional brand awareness with customized marketing wraps on each smart store. We've seen an incredibly positive response from our customers who appreciate the on-demand access to products like caps, tapes, headlamps, batteries, flashlights, notepads, socks, and more. Because of its success, we plan to expand smart stores across all our US Patriot locations." Within the first few months of launching this product, we sold several hundred smart stores with additional expanded store configurations where clients placed our trio or quad solutions in more public environments, such as auto dealerships, colleges and universities, senior living facilities, residential complexes, and more. As part of our strategy to develop and launch more add-on products that serve in particular our SMB customers, we launched our microlending services under the brand of Cantaloupe Capital in partnership with Fundbox. Ravi VenkatesanCEO at Cantaloupe Inc00:09:56We're enabling customers to go through a quick online approval process to get access to funds that help them more easily expand their business and secure the devices and micro markets they need to deploy their next location at all competitive rates. We launched our Cantaloupe Advantage program, which allows brands to engage with consumers through digital advertising at our point of sale touchscreen devices. The program's first collaboration was in partnership with Mastercard, aimed at supporting the Priceless Planet Coalition and its objective to plant 100 million trees around the world. The campaign ran across a variety of Cantaloupe card readers and micro market kiosks, delivering over 1 million impressions within the first 10 weeks. Our fiscal year 2025 second half priorities will be to continue expanding operational support internationally, specifically in Europe and Latin America, to allow more rapid scaling. Ravi VenkatesanCEO at Cantaloupe Inc00:11:03We'll also continue to refine our go-to-market strategy across both direct and indirect channels to expand our customer base organically and through strategic acquisitions. I'm pleased with our second quarter fiscal year results and remain excited about the future of Cantaloupe as we execute on our vision to be the global technology leader that powers self-service commerce. I want to thank the entire Cantaloupe team for their continued focus on execution, which led to a solid quarter. With that, Scott will now review our Q2 results in more detail, as well as our outlook for fiscal year 25. Scott. Scott StewartCFO at Cantaloupe Inc00:11:45Thanks, Ravi. As Ravi mentioned, we delivered another strong quarter. Our Q2 2025 revenue was $73.7 million, up 13% compared to Q2 2024. Our combined transaction subscription revenue grew 16% to $65.4 million during the quarter. This includes $20.7 million of subscription revenue, a year-over-year increase of 14%, and $44.4 million of transaction revenue, an increase of 17% compared to Q2 2024. The overall increase in transaction revenue was driven by the continued move from cash to cashless payments and the trend of higher average ticket sizes due to product mix shift. Subscription revenue growth was largely driven by our strength in micro markets, which continues to be our fastest growing segment. As of December 31st, 2024, we had over 32,000 active customers and 1.3 million active devices, an increase of 10% and 4% respectively compared to the prior year. Scott StewartCFO at Cantaloupe Inc00:12:49The average revenue per unit for ARPU for Q2 25 was $202, up 12% from the prior year period. As a reminder, this is defined as our total subscription and transaction fees for the trailing 12 months divided by the average total active devices for the same period. Our equipment revenue was $8.6 million, a decrease of 7% compared to Q2 FY 24. Total gross margin for the quarter was 41.7% compared to 37.2% in the same quarter last year, driven by continued expansion of our transaction margin. Subscription adjusted gross margin was 89.7% versus 89% in the prior year, and transaction gross margin was 25.6% versus 21.1% in the prior year. This increase was driven by better cost management and improved transaction routing. Gross margin on equipment revenue for Q2 FY 25 increased to 9.1% from 1.8% in the prior year. Scott StewartCFO at Cantaloupe Inc00:13:58Total operating expenses in Q2 FY 25 increased to $24.5 million compared to $20.7 million in Q2 FY 24. This increase is largely due to expenses incurred by the companies we acquired in the past 12 months: CHEQ and SB Software. Net income applicable to common shares for the quarter was $5 million or $0.07 diluted earnings per share, compared to net income of $3.1 million or $0.04 diluted earnings per share in the prior period. Adjusted EBITDA was $10.7 million in the second quarter compared to $8.5 million in the prior year period, an increase of 26%. We ended the second quarter with cash and cash equivalents of $27.7 million. As we mentioned in our previous call, the decrease in our cash balance compared to our year-ending balance as of June 30th, 2024, is due to the timing of payments made to our customers for transaction processing. Scott StewartCFO at Cantaloupe Inc00:14:54This normalized in Q2 2025, and we had a slight growth in our operating cash balance for the quarter. We anticipate cash from operating activities to grow throughout the rest of the year in line with the guidance we provided. Continuing with the balance sheet, we have recently refinanced and upsized our credit facility. The new facility provides for a $40 million term loan, a $30 million revolving credit facility, and a $30 million delayed draw term loan for a total of $100 million. The growth and profitability we have experienced over the past several years has allowed us to secure this facility with very competitive rates. This strengthens our balance sheet and provides flexibility for future uses of capital. The proceeds from the $40 million term loan were used to repay borrowings under our previous term loan and revolving credit facility. Scott StewartCFO at Cantaloupe Inc00:15:44To date, the company has not borrowed against the new revolving credit facility or the delayed draw term loan. Now turning to our fiscal year 2025 guidance. As we said on our last earnings call and based on what we see today, we are reaffirming the following: total revenue to be between $308 million and $322 million, representing growth of 15%-20%. We expect transaction subscription revenue to also be in the range of 15%-20%. We expect total U.S. GAAP net income to be between $22 million and $32 million. Adjusted EBITDA to be between $44 million and $52 million. And total operating cash flow is expected to be between $24 million and $32 million. With that, we would now like to turn the call back over to the operator for the Q&A session. Operator. Operator00:16:36Thank you. As a reminder, if you would like to ask a question, please press star one one on your telephone. We also ask that you please wait for your name and company to be announced before you proceed with your question. One moment while we compile the Q&A roster. The first question that we have today will be coming from the line of Cris Kennedy. Christopher KennedyAnalyst at William Blair00:16:58Good afternoon. Operator00:16:58Of William Blair. Your line. Christopher KennedyAnalyst at William Blair00:17:00Good afternoon. Yeah. Good afternoon. Thanks for taking the question and appreciate all the new detail and the supplement. Can you just talk about the average revenue per unit and how that's evolved, and it's got to be driven kind of by your business mix, going from traditional vending to micro markets, smart stores, what have you, and how your average ticket price has gone up. Can you just talk about the evolution of your business, please? Ravi VenkatesanCEO at Cantaloupe Inc00:17:29Yeah. Sure, Chris. Happy to do so. And thanks for the question. So overall, we have seen a lot more growth related to the transaction processing. It is due to the fact that we are processing that our average ticket size has gone up significantly over the past couple of years. When we laid out an investor day back in December of 2022, we listed out if a customer was to buy every product that we offer at our list price, it would get up to $400 per unit. That still holds true. It's shifted a little bit more and probably could go up a little bit higher based off of the transaction processing and then with some of the new software that we've released, like our Seed Pick product and our Seed Analytics. Scott StewartCFO at Cantaloupe Inc00:18:18And Chris, if you add to that, we've also had sales strategies be very intentional about what are the locations we are deploying our solutions into and are those locations where we can maximize revenue, not just for our customers, but consequently for us. So part of it has been to make sure we are not going after marginal customers and lower potential revenue locations. Christopher KennedyAnalyst at William Blair00:18:45Understood. Thank you. And then any update on your international strategy? And can you just remind us what your business mix is, U.S. versus international? Thanks for taking the questions. Ravi VenkatesanCEO at Cantaloupe Inc00:19:00Yeah. We continue to track well on the international side, but in the case of Latin America in particular, we did a little bit of take a couple of steps back to be able to leap forward. We had sold some fairly nice deals, and we wanted to make sure that those deployments were very robust and working as well as they possibly could and that we were maximizing the number of transactions that came through from all those locations. So that's been a tweak. Now we have kind of passed that stage where again, in the mode of expanding the footprint. And in both Latin America and EMEA, we've also had some nice wins in the last quarter in micro markets as well, which, as you know, has been kind of an appealing new segment of our business. Ravi VenkatesanCEO at Cantaloupe Inc00:19:50Other than that, in terms of mix, it's really largely stayed the same. We think it'll accelerate further as we execute on our second half priorities. But as of now, we are tracking to kind of the same mix, which is it's under 5%. Christopher KennedyAnalyst at William Blair00:20:06Got it. Thank you. Operator00:20:10Thank you. One moment for the next question, and our next question will be coming from the line of Gary Prestopino of Barrington. Your line is open. Gary F. PrestopinoEquity Research Analyst at Barrington00:20:25Hi. Good afternoon, Ravi and Scott. A couple of questions here. First of all, on this new lending, micro lending that you're doing through Cantaloupe Capital, are you originating whatever loan you are? I would assume it's for equipment or whatever. Are you holding that paper or do you sell that to your partner that I couldn't write the name down there? Could you explain how this works? Ravi VenkatesanCEO at Cantaloupe Inc00:20:59Yeah. We don't hold any of the paper, and we don't even underwrite the loans. The way this is done is through, as you rightly pointed out, through a partner. The nuance there is we are able to offer customers who are really used to coming to Seed Software in particular as kind of their ERP and their go-to system, a very convenient way to go through a few questions, point and click, and then get approved for a loan and from a partner that they trust, which is us. So it's sort of us being the gateway to this process, adds a lot of comfort to our customers, and also makes it easier because of our knowledge of their business and their knowledge of our brand and reputation. Gary F. PrestopinoEquity Research Analyst at Barrington00:21:52Okay. Were you finding that at times some of your smaller clients, particularly maybe as you're going more upstream on the equipment side, they were capital constrained and this would help them to grow their business? Ravi VenkatesanCEO at Cantaloupe Inc00:22:08You hit the nail on the head. Yeah. You hit the nail on the head. That is exactly why we did this. In fact, this initiative has been on our roadmap for almost a couple of years. We've just been working really hard to find the right partner, the right solution, the right user experience, which matters a heck of a lot, especially when you get to that small and medium business segment, and yeah, the aim was to free up capital constraints so that our customers can buy more micro markets, more cashless payment devices, and subscribe to more Seed Software. That's ultimately our goal. Gary F. PrestopinoEquity Research Analyst at Barrington00:22:48Okay. And you're not on the hook for anything then. I just want to make sure I'm clear on that. Ravi VenkatesanCEO at Cantaloupe Inc00:22:54That is correct. Gary F. PrestopinoEquity Research Analyst at Barrington00:22:56Okay. And then just from some of your narrative, Ravi, it strikes me is that really the growth here is being driven by micro markets in a big way. If you could just segment it out, is it micro markets, smart stores, and then Seed Software? I mean, just could you maybe lay out what are some of the key growth drivers where you're having a lot of success with your product lines? Ravi VenkatesanCEO at Cantaloupe Inc00:23:24So we've got, as you've seen, healthy growth in both components of our recurring revenue, the transaction payment processing as well as the subscription revenue. On the subscription revenue, the growth is largely driven by an expanded footprint of micro markets, the new smart store product, but also newer locations and what I would call a mixed shift in the locations where our products are placed. So as I mentioned earlier, when we go from potato chips to Cobb salads, then the location becomes more valuable, and what we earn from that location becomes more valuable. The similar factors apply to the transaction payment processing because, again, as we deploy smart stores and more marketplaces, the revenue that's generated on transactions per location is significantly higher, and that mix keeps improving. The ARPU keeps improving. So that's a growth driver in itself. Ravi VenkatesanCEO at Cantaloupe Inc00:24:26We are also seeing now, particularly with Smart Store, that the location types that we addressed historically, which were corporate break rooms, in some cases, certain other locations have drastically expanded. Now we are in universities, we are in hospitals, we are in car dealerships, we are in assisted living centers. We are in all kinds of new locations, which is exciting to me and bodes really well for the future of Cantaloupe. Gary F. PrestopinoEquity Research Analyst at Barrington00:24:52Okay. Great. Thank you so much for answering those questions. Operator00:24:57Thank you. One moment for the next question, and the next question will be coming from the line of Mike Latimore of North Capital. I'm sorry, Northland Capital. Please go ahead. Mike LatimoreManaging Director and Senior Research Analyst at Northland Capital00:25:11All right. Great. Yeah. Thanks a lot. Yeah. A great job on the margins and EBITDA growth again here. On the subscription and transaction gross margin continues to improve. Is this kind of a sustainable level? Ravi VenkatesanCEO at Cantaloupe Inc00:25:28Hey, Mike. Yep. Thanks for the question. So we feel absolutely it is a sustainable level. We continue to see increases, especially as it relates to the transaction gross margin. When you look at what makes that up, we've seen over the past 18 months an increase in our take rate. When you look at it sequentially, it's pretty even with where it was last quarter. I think we've kind of tapped out on increasing the take rate, but we continue to get benefits from the cost reduction measures that we've taken, and a lot of the routing and cost savings that we've done there, we continue to benefit from. And then as the average ticket price gets a little bit higher because there is a fixed fee component to our pricing, that'll also help increase the margins. Mike LatimoreManaging Director and Senior Research Analyst at Northland Capital00:26:16Okay. Excellent. And then on subscription growth, the subscription growth rate improved a little bit this quarter. It sounds like micro markets is a good driver of that. I would imagine micro markets and then further enhanced by smart stores will continue to benefit subscription. I mean, should we think about subscription growth rate kind of improving from here? Ravi VenkatesanCEO at Cantaloupe Inc00:26:41Yeah. So we did see good acceleration in it this quarter. Last quarter, we were at 11.5% year-over-year growth. This quarter, we're at 14.1%. The guide that we gave for this year was 15% plus, and we're still in line with that guide that we provided. Scott StewartCFO at Cantaloupe Inc00:26:58Great. And then. Scott StewartCFO at Cantaloupe Inc00:26:59At least we've been growing throughout the year. Yep. Mike LatimoreManaging Director and Senior Research Analyst at Northland Capital00:27:03I guess just maybe similar, but transaction dollar volume growth, I think, was 15.5%. That also improved from the first quarter. Is that tied to micro markets as well? Ravi VenkatesanCEO at Cantaloupe Inc00:27:16Micro markets and smart stores. That's correct, mostly. Mike LatimoreManaging Director and Senior Research Analyst at Northland Capital00:27:20Okay. Ravi VenkatesanCEO at Cantaloupe Inc00:27:20We've got our operators are really pushing to sell more fresh foods, and with that, that has a higher ticket price. Mike LatimoreManaging Director and Senior Research Analyst at Northland Capital00:27:28Okay. Excellent. Ravi VenkatesanCEO at Cantaloupe Inc00:27:30I should, Mike, just to make sure we don't over-index on the micro markets and the smart stores, there is a new category which we call internally smart retail or smart vending, if you will. That also contributes to higher ticket sizes and higher transaction values as well as volumes. Mike LatimoreManaging Director and Senior Research Analyst at Northland Capital00:28:02Okay. Makes sense. Thank you. Operator00:28:07Thank you. As a reminder, if you would like to ask a question, please press star 11 on your telephone. One moment, please. And our next question will be coming from the line of George Sutton of Craig-Hallum. Your line is open. George SuttonSenior Research Analyst at Craig-Hallum00:28:23Thank you. Just a clarification on the micro lending program. Given that you have Cantaloupe One, I'm just curious, is there a certain customer scenario where you would look to do one versus the other? Does this suggest any changes in Cantaloupe One? Ravi VenkatesanCEO at Cantaloupe Inc00:28:42Thanks, George. That's a really good question and clarification. These are aimed at very different use cases. So Cantaloupe One is primarily aimed at somebody using 100% of our solution and finding a way to scale that without sort of stretching their balance sheet. It's the best way I can put it. The micro lending product that we have launched goes well beyond that. So our customers can use that to fund working capital. They can use that to fund new equipment purchases. And so they can use it for several things that go beyond just our cashless payment devices, our micro markets, etc. And so in that sense, it's a broader canvas, if you will. George SuttonSenior Research Analyst at Craig-Hallum00:29:32Understand. Okay. That's very helpful, and you had mentioned Vendex, I believe Vendex North, so can you just give us a sense of the feedback you got from both partners and customers with the new product that you showed them? Ravi VenkatesanCEO at Cantaloupe Inc00:29:50Exceedingly positive. It's a rare scenario of a product where the demand is far ahead of where we anticipated. So we're almost working to ensure that the pace of scaling is the right pace of scaling. The feedback in North America has been great, and now with Vendex in Europe has been phenomenal as well. George SuttonSenior Research Analyst at Craig-Hallum00:30:19And then, just one other. Ravi VenkatesanCEO at Cantaloupe Inc00:30:21The real driver is it solves for theft. The challenge historically with vending machines has been that they've been perceived as old, especially the coil-based vending machines. Even though now the modern form factors are better received, the historical challenge with micro markets has been theft. So they do very well in high trust locations like corporate break rooms, but they do poorly in low trust locations like a transit station, etc., where there's more tendency to have theft. Now with retail theft clicking up more and more, the smart store has been very well received as a kind of solution that solves for all these constraints. George SuttonSenior Research Analyst at Craig-Hallum00:31:03Gotcha. Just one other thing relative to your Cantaloupe advertising, the program that you launched, and you mentioned the million impressions. Can you give us a sense of what is the economic benefit to you from that? How do you charge for that? Ravi VenkatesanCEO at Cantaloupe Inc00:31:21Yeah. So we charge on a. There are two or three different models. So there are marketplaces where we can list, quote-unquote, "our screens," and there it's the formulas are based on per impression. It's highly automated and a fairly standard business model, and we share revenue streams with our customers as well who operate those locations. There is another model where it's bespoke campaigns and bespoke advertising that's either from an interested party who wants to reach those audiences or a manufacturer of products that are sold out of those locations of machines. And there it's more custom pricing and more custom deals because the impressions are relatively more valuable to them, and it tends to be based on the number of people walking through a location that will actually cast their eyes on it. Ravi VenkatesanCEO at Cantaloupe Inc00:32:19And so ultimately, it boils down to impressions, but those are the broad two models. There's a marketplace-based model, and there is a custom we go sell the publisher of the advertising on it model. In both cases, we use this as a way to increase the revenue our customers derive from their existing platform. George SuttonSenior Research Analyst at Craig-Hallum00:32:40Gotcha. Perfect. Okay. Thanks, guys. Ravi VenkatesanCEO at Cantaloupe Inc00:32:44Thank you. Operator00:32:46Thank you. One moment for the next question. And our next question will be coming from the line of Josh Nichols of B. Riley. Your line is open. Josh NicholsSenior Analyst at B. Riley00:32:58Yeah. Thanks for taking my question. And good to see the acceleration in subscription and transaction fee growth quarter over quarter. I'm just kind of curious if you could provide a little bit more color. I know you reaffirmed the guidance, but there's a relatively wide range, at least on the top line between the low and the high end. Is that driven mostly by what's going to happen in terms of equipment sales for the back half of the year, and what's kind of the delta between those two? If you could elaborate a little bit, please. Ravi VenkatesanCEO at Cantaloupe Inc00:33:29Yeah. Sure, so that is right. It is mostly driven by the larger equipment sales in the back half of the year. With the smart stores that we launched, we're selling the entire store itself. So it's not a $250 point of sale device. It's a $12,000-$15,000 smart store, and as those ramp up, we're expecting the equipment revenue to ramp up in the back half of the year, especially as we get to the fourth quarter, but with that in mind, still keeping the transaction and subscription revenue growing somewhere between 15%-20%. Josh NicholsSenior Analyst at B. Riley00:34:08Got it. That makes sense. And then you've continually come up above expectations in terms of the profitability. When you look at the EBITDA trend over the last few quarters, it's been up significantly. I know you reaffirmed 44-52, but given the margin profile that you guys are seeing, it seems like it'd be hard pressed for those margins to come in near the lower end of the range. I'm just trying to think about how to think about the EBITDA guidance for the remainder of the year, given the profitability profile, which has improved pretty significantly over the last few quarters. Ravi VenkatesanCEO at Cantaloupe Inc00:34:45Yeah, and as we've gone through the year, we're tracking right to the midpoint of our guidance, and that's what we're expecting towards the end of the year as well, so we have seen the increase in the margins that could be a benefit to us as we get to the end of the year, but everything that we see right now, we're still going towards the midpoint of the guidance. Josh NicholsSenior Analyst at B. Riley00:35:05Appreciate it. Thank you. Operator00:35:09Thank you. This does conclude the Q&A session. I would like to go ahead and turn the call over to Ravi for closing remarks. Please go ahead. Ravi VenkatesanCEO at Cantaloupe Inc00:35:18Thank you, Operator. Again, I continue to be very excited about the future of Cantaloupe, both in terms of new products that we've launched and the adoption rates that we are seeing, as well as continuing to penetrate the market with our best-in-class Seed Software, as well as cashless payment devices and Telematics solutions. We appreciate the engagement and interest of our investors. And with that, we'll conclude this call. Thank you. Operator00:35:47Thank you so much for joining today's conference call. You may all disconnect.Read moreParticipantsExecutivesRavi VenkatesanCEOMagna MeraHead of Investor RelationsScott StewartCFOAnalystsMike LatimoreManaging Director and Senior Research Analyst at Northland CapitalGeorge SuttonSenior Research Analyst at Craig-HallumChristopher KennedyAnalyst at William BlairJosh NicholsSenior Analyst at B. RileyGary F. PrestopinoEquity Research Analyst at BarringtonPowered by Earnings DocumentsSlide DeckPress Release(8-K)Quarterly report(10-Q) Cantaloupe Earnings HeadlinesCantaloupe Completes Go-Private Merger and DelistingMay 19, 2026 | theglobeandmail.comStocks to watch on Friday after hours: CTLP, CELU, ULHMay 1, 2026 | msn.comYour $29.97 book is free todayWhy Some Traders Skip Stocks Entirely You don't need a big account to trade options. In fact, options can give you up to 12 times the leverage of stocks — with a fraction of the capital tied up. This free guide lays it all out in plain English — from A to Z, with step-by-step examples you can follow in your own account.May 25 at 1:00 AM | Profits Run (Ad)FTC to allow Cantaloupe sale to 365 Markets with divestitureMay 1, 2026 | msn.comAyco Farms Is Not Recalling CantaloupeApril 23, 2026 | businesswire.comCantaloupe falls amid report on FTC review of 365 Retail dealNovember 20, 2025 | msn.comSee More Cantaloupe Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Cantaloupe? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Cantaloupe and other key companies, straight to your email. Email Address About CantaloupeCantaloupe (NASDAQ:CTLP) (NASDAQ: CTLP), formerly known as USA Technologies, is a provider of cashless payment and point-of-sale solutions for the unattended retail market. The company develops and distributes IoT-enabled hardware and software that enable vending machines, kiosks, micro markets, laundry machines and other self-service devices to accept credit and debit cards, mobile wallets and contactless payments. Its ePort® terminals integrate with back-end systems to process transactions securely and comply with the latest EMV and PCI standards. At the core of Cantaloupe’s offering is its cloud-based ePort Connect® platform, which facilitates real-time remote monitoring, device management and data analytics. Through this platform, operators can track inventory levels, receive predictive maintenance alerts, analyze sales trends and optimize route planning. The company’s telemetry services are designed to reduce downtime, improve operational efficiency and enhance the consumer experience in unattended settings. Founded in 1992 and headquartered in Malvern, Pennsylvania, Cantaloupe rebranded in March 2020 to reflect its broadened focus on IoT-driven commerce solutions. Since its initial public offering in 2005, the company has expanded its footprint across North America, serving a diverse customer base that includes vending and micro-market operators, universities, corporate campuses, healthcare facilities and government agencies. Cantaloupe is led by a management team with deep expertise in payment processing, software development and field service operations. The company continues to invest in product innovation and strategic partnerships aimed at unlocking new revenue streams, enhancing security features and enabling seamless consumer engagement in unattended retail environments. 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PresentationSkip to Participants Operator00:00:00Hello. Thank you for standing by. Welcome to the Cantaloupe Second Quarter Fiscal Year 2023 Conference Call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there'll be a question-and-answer session. To ask a question, you will need to press star one one on your telephone. To remove yourself from the queue, press star one one again. Also, please be reminded that this call is being recorded. I would now like to turn the conference over to your speaker for today, Magna Mera. You may now begin. Magna MeraHead of Investor Relations at Cantaloupe Inc00:00:40Thank you. Good afternoon, everyone. Welcome to the Cantaloupe second quarter earnings conference call. With me on the call today is Ravi Venkatesan, Chief Executive Officer, and Scott Stewart, Chief Financial Officer. Before we begin today's call, we would like to remind you that all statements included in this call, other than statements of historical fact, are forward-looking in nature. Actual results could differ materially from those contemplated by the forward-looking statements because of certain factors, including, but not limited to, business, financial markets, and economic conditions. A detailed discussion of the risks and uncertainties that could cause the actual results to differ materially from such forward-looking statements is included in our filings with the SEC and in the press release issued earlier today. Listeners are cautioned to not place undue reliance on any such forward-looking statements, which reflect management's views only as of the date they are made. Magna MeraHead of Investor Relations at Cantaloupe Inc00:01:38Cantaloupe undertakes no obligation to update any forward-looking statements, whether because of new information, future events, or otherwise. This call will also include a discussion of certain non-GAAP financial measures that we believe are useful for, among other things, evaluating Cantaloupe's operating results. These non-GAAP financial measures are supplemental to and not substitute for GAAP financial measures such as net income or loss. Details of these non-GAAP financial measures, a presentation of the most directly comparable GAAP financial measures, and a reconciliation between those non-GAAP financial measures, as well as the most comparable GAAP financial measures, can be found in our press release issued this afternoon, which has been posted on the investor relations section of our website at www.cantaloupe.com. And with that, I would like to turn the call over to Ravi. Ravi VenkatesanCEO at Cantaloupe Inc00:02:33Thank you, Magna Mera. Good afternoon, everyone, and thank you for joining us today for our second quarter fiscal year 2025 call. I'll first start with a high-level view of our Q2 performance. I'll then talk about our fiscal year 2025 second half priorities before turning it over to Scott to dive deeper into the numbers and our outlook. Q2 financial highlights: during the second quarter, our total revenue increased 13% year over year to $73.7 million, driven by 17% year over year transaction revenue growth and 14% year over year subscription revenue growth. Total adjusted gross margin for the quarter was 41.7%, compared to 37.2% in the same quarter last year. Adjusted EBITDA for Q2 was $10.7 million, a 26% increase compared to prior year, reflecting continued success with our strategy of expanding operating leverage. Now on to our Q2 operating highlights. Ravi VenkatesanCEO at Cantaloupe Inc00:03:44We continue to see strong growth in micro markets and penetration of Seed Software with existing as well as new customers. We gained momentum with customers going all in with us. An example is Premier Food Service, who signed an agreement to replace all competitive micro markets with Cantaloupe solutions and in parallel signed up to go all in with Seed Software. New customer wins include EBS Vending, who placed an order for several micro markets, including, interestingly, some kiosks to replace a full-service restaurant at a furniture store located in the southwest region. This supports our hypothesis that kiosk-based markets and our newest innovations like Smart Stores continue to provide more modern self-service solutions to an ever-expanding set of location types. Our premier and self-service payment acceptance and telematics devices are continuing to lead the market in North America. Ravi VenkatesanCEO at Cantaloupe Inc00:04:47For example, Berkshire Food recently replaced many competitive devices with our Engage and Engage Combo units. Berkshire Food continues to grow with our solutions, evidencing that one reliable, trusted partner is key for a growing business to drive greater efficiencies. We're also seeing other verticals see cashless payment solutions, such as automated retail and amusement. For example, Entertainment Solutions Group secured a large number of Pulse devices for their amusement machines. Another example is Outdoor Vending Solutions, who acquired a significant number of our G11 serial devices to be placed at Lowe's distribution centers on Blue Rhino propane self-service machines. Ravi VenkatesanCEO at Cantaloupe Inc00:05:38On the indirect channel side, we worked with AVS to secure a large win in Q2 for our latest Engage Pulse units that will be a game changer for the amusement sector, allowing customers to purchase multiple play credits in a single transaction through an interactive app that runs on the Engage device. To highlight some wins in sports and entertainment, in the enterprise space, we added the San Jose Earthquakes at PayPal Park to be the point of sale provider for all games and events at the stadium. This implementation not only includes our point of sale solutions, but also our newest suite management platform for their guest experience across the entire stadium. The implementation is already in progress, and we will launch in the upcoming 2025 season. Our integration of SB software and cross-sell wins are performing in line with expectations. Ravi VenkatesanCEO at Cantaloupe Inc00:06:39For example, we debuted at the Vendex North event in November, our integrated solution for customers, and showcased for the first time smart stores, along with unveiling of the next generation of Vendmanager, a premier enterprise software solution that serves the U.K. and Ireland market. We secured Refreshment Collective as a new Vendmanager customer and successfully implemented them onto that platform. In addition, we secured multiple smart store and cashless devices across a variety of U.K. customers. In Mexico, we secured a win with one of our large vending customers, deploying micro markets for them. Our focus in Q2 was to deploy and maximize transactions from connections sold previously, and we've executed very well on this objective, growing the transaction volumes across our cashless deployments in that region. Ravi VenkatesanCEO at Cantaloupe Inc00:07:41Moving on to the product side, we launched and deployed new models for our innovative Smart Store series, the Cantaloupe Smart Store 600 and 700. These advanced self-service retail solutions are designed to revolutionize the way food and beverage vendors, as well as broader retailers, address key challenges, including labor shortages, theft, and shrinkage, while maintaining a seamless and inclusive consumer experience. This solution takes us into self-service commerce opportunities well beyond our traditional market niche. A perfect example of how we are leveraging this solution to extend into retailers is with our partners at Galls, which is a parent company of US Patriot. George Sandhaus, Vice President of Military Operations at Galls, stated, "The Smart Store 700 Duo has been a game changer for us, exceeding all expectations. We can stock a diverse range of retail products and reduce our labor costs while maintaining a high standard of security. Ravi VenkatesanCEO at Cantaloupe Inc00:08:49We're also able to create additional brand awareness with customized marketing wraps on each smart store. We've seen an incredibly positive response from our customers who appreciate the on-demand access to products like caps, tapes, headlamps, batteries, flashlights, notepads, socks, and more. Because of its success, we plan to expand smart stores across all our US Patriot locations." Within the first few months of launching this product, we sold several hundred smart stores with additional expanded store configurations where clients placed our trio or quad solutions in more public environments, such as auto dealerships, colleges and universities, senior living facilities, residential complexes, and more. As part of our strategy to develop and launch more add-on products that serve in particular our SMB customers, we launched our microlending services under the brand of Cantaloupe Capital in partnership with Fundbox. Ravi VenkatesanCEO at Cantaloupe Inc00:09:56We're enabling customers to go through a quick online approval process to get access to funds that help them more easily expand their business and secure the devices and micro markets they need to deploy their next location at all competitive rates. We launched our Cantaloupe Advantage program, which allows brands to engage with consumers through digital advertising at our point of sale touchscreen devices. The program's first collaboration was in partnership with Mastercard, aimed at supporting the Priceless Planet Coalition and its objective to plant 100 million trees around the world. The campaign ran across a variety of Cantaloupe card readers and micro market kiosks, delivering over 1 million impressions within the first 10 weeks. Our fiscal year 2025 second half priorities will be to continue expanding operational support internationally, specifically in Europe and Latin America, to allow more rapid scaling. Ravi VenkatesanCEO at Cantaloupe Inc00:11:03We'll also continue to refine our go-to-market strategy across both direct and indirect channels to expand our customer base organically and through strategic acquisitions. I'm pleased with our second quarter fiscal year results and remain excited about the future of Cantaloupe as we execute on our vision to be the global technology leader that powers self-service commerce. I want to thank the entire Cantaloupe team for their continued focus on execution, which led to a solid quarter. With that, Scott will now review our Q2 results in more detail, as well as our outlook for fiscal year 25. Scott. Scott StewartCFO at Cantaloupe Inc00:11:45Thanks, Ravi. As Ravi mentioned, we delivered another strong quarter. Our Q2 2025 revenue was $73.7 million, up 13% compared to Q2 2024. Our combined transaction subscription revenue grew 16% to $65.4 million during the quarter. This includes $20.7 million of subscription revenue, a year-over-year increase of 14%, and $44.4 million of transaction revenue, an increase of 17% compared to Q2 2024. The overall increase in transaction revenue was driven by the continued move from cash to cashless payments and the trend of higher average ticket sizes due to product mix shift. Subscription revenue growth was largely driven by our strength in micro markets, which continues to be our fastest growing segment. As of December 31st, 2024, we had over 32,000 active customers and 1.3 million active devices, an increase of 10% and 4% respectively compared to the prior year. Scott StewartCFO at Cantaloupe Inc00:12:49The average revenue per unit for ARPU for Q2 25 was $202, up 12% from the prior year period. As a reminder, this is defined as our total subscription and transaction fees for the trailing 12 months divided by the average total active devices for the same period. Our equipment revenue was $8.6 million, a decrease of 7% compared to Q2 FY 24. Total gross margin for the quarter was 41.7% compared to 37.2% in the same quarter last year, driven by continued expansion of our transaction margin. Subscription adjusted gross margin was 89.7% versus 89% in the prior year, and transaction gross margin was 25.6% versus 21.1% in the prior year. This increase was driven by better cost management and improved transaction routing. Gross margin on equipment revenue for Q2 FY 25 increased to 9.1% from 1.8% in the prior year. Scott StewartCFO at Cantaloupe Inc00:13:58Total operating expenses in Q2 FY 25 increased to $24.5 million compared to $20.7 million in Q2 FY 24. This increase is largely due to expenses incurred by the companies we acquired in the past 12 months: CHEQ and SB Software. Net income applicable to common shares for the quarter was $5 million or $0.07 diluted earnings per share, compared to net income of $3.1 million or $0.04 diluted earnings per share in the prior period. Adjusted EBITDA was $10.7 million in the second quarter compared to $8.5 million in the prior year period, an increase of 26%. We ended the second quarter with cash and cash equivalents of $27.7 million. As we mentioned in our previous call, the decrease in our cash balance compared to our year-ending balance as of June 30th, 2024, is due to the timing of payments made to our customers for transaction processing. Scott StewartCFO at Cantaloupe Inc00:14:54This normalized in Q2 2025, and we had a slight growth in our operating cash balance for the quarter. We anticipate cash from operating activities to grow throughout the rest of the year in line with the guidance we provided. Continuing with the balance sheet, we have recently refinanced and upsized our credit facility. The new facility provides for a $40 million term loan, a $30 million revolving credit facility, and a $30 million delayed draw term loan for a total of $100 million. The growth and profitability we have experienced over the past several years has allowed us to secure this facility with very competitive rates. This strengthens our balance sheet and provides flexibility for future uses of capital. The proceeds from the $40 million term loan were used to repay borrowings under our previous term loan and revolving credit facility. Scott StewartCFO at Cantaloupe Inc00:15:44To date, the company has not borrowed against the new revolving credit facility or the delayed draw term loan. Now turning to our fiscal year 2025 guidance. As we said on our last earnings call and based on what we see today, we are reaffirming the following: total revenue to be between $308 million and $322 million, representing growth of 15%-20%. We expect transaction subscription revenue to also be in the range of 15%-20%. We expect total U.S. GAAP net income to be between $22 million and $32 million. Adjusted EBITDA to be between $44 million and $52 million. And total operating cash flow is expected to be between $24 million and $32 million. With that, we would now like to turn the call back over to the operator for the Q&A session. Operator. Operator00:16:36Thank you. As a reminder, if you would like to ask a question, please press star one one on your telephone. We also ask that you please wait for your name and company to be announced before you proceed with your question. One moment while we compile the Q&A roster. The first question that we have today will be coming from the line of Cris Kennedy. Christopher KennedyAnalyst at William Blair00:16:58Good afternoon. Operator00:16:58Of William Blair. Your line. Christopher KennedyAnalyst at William Blair00:17:00Good afternoon. Yeah. Good afternoon. Thanks for taking the question and appreciate all the new detail and the supplement. Can you just talk about the average revenue per unit and how that's evolved, and it's got to be driven kind of by your business mix, going from traditional vending to micro markets, smart stores, what have you, and how your average ticket price has gone up. Can you just talk about the evolution of your business, please? Ravi VenkatesanCEO at Cantaloupe Inc00:17:29Yeah. Sure, Chris. Happy to do so. And thanks for the question. So overall, we have seen a lot more growth related to the transaction processing. It is due to the fact that we are processing that our average ticket size has gone up significantly over the past couple of years. When we laid out an investor day back in December of 2022, we listed out if a customer was to buy every product that we offer at our list price, it would get up to $400 per unit. That still holds true. It's shifted a little bit more and probably could go up a little bit higher based off of the transaction processing and then with some of the new software that we've released, like our Seed Pick product and our Seed Analytics. Scott StewartCFO at Cantaloupe Inc00:18:18And Chris, if you add to that, we've also had sales strategies be very intentional about what are the locations we are deploying our solutions into and are those locations where we can maximize revenue, not just for our customers, but consequently for us. So part of it has been to make sure we are not going after marginal customers and lower potential revenue locations. Christopher KennedyAnalyst at William Blair00:18:45Understood. Thank you. And then any update on your international strategy? And can you just remind us what your business mix is, U.S. versus international? Thanks for taking the questions. Ravi VenkatesanCEO at Cantaloupe Inc00:19:00Yeah. We continue to track well on the international side, but in the case of Latin America in particular, we did a little bit of take a couple of steps back to be able to leap forward. We had sold some fairly nice deals, and we wanted to make sure that those deployments were very robust and working as well as they possibly could and that we were maximizing the number of transactions that came through from all those locations. So that's been a tweak. Now we have kind of passed that stage where again, in the mode of expanding the footprint. And in both Latin America and EMEA, we've also had some nice wins in the last quarter in micro markets as well, which, as you know, has been kind of an appealing new segment of our business. Ravi VenkatesanCEO at Cantaloupe Inc00:19:50Other than that, in terms of mix, it's really largely stayed the same. We think it'll accelerate further as we execute on our second half priorities. But as of now, we are tracking to kind of the same mix, which is it's under 5%. Christopher KennedyAnalyst at William Blair00:20:06Got it. Thank you. Operator00:20:10Thank you. One moment for the next question, and our next question will be coming from the line of Gary Prestopino of Barrington. Your line is open. Gary F. PrestopinoEquity Research Analyst at Barrington00:20:25Hi. Good afternoon, Ravi and Scott. A couple of questions here. First of all, on this new lending, micro lending that you're doing through Cantaloupe Capital, are you originating whatever loan you are? I would assume it's for equipment or whatever. Are you holding that paper or do you sell that to your partner that I couldn't write the name down there? Could you explain how this works? Ravi VenkatesanCEO at Cantaloupe Inc00:20:59Yeah. We don't hold any of the paper, and we don't even underwrite the loans. The way this is done is through, as you rightly pointed out, through a partner. The nuance there is we are able to offer customers who are really used to coming to Seed Software in particular as kind of their ERP and their go-to system, a very convenient way to go through a few questions, point and click, and then get approved for a loan and from a partner that they trust, which is us. So it's sort of us being the gateway to this process, adds a lot of comfort to our customers, and also makes it easier because of our knowledge of their business and their knowledge of our brand and reputation. Gary F. PrestopinoEquity Research Analyst at Barrington00:21:52Okay. Were you finding that at times some of your smaller clients, particularly maybe as you're going more upstream on the equipment side, they were capital constrained and this would help them to grow their business? Ravi VenkatesanCEO at Cantaloupe Inc00:22:08You hit the nail on the head. Yeah. You hit the nail on the head. That is exactly why we did this. In fact, this initiative has been on our roadmap for almost a couple of years. We've just been working really hard to find the right partner, the right solution, the right user experience, which matters a heck of a lot, especially when you get to that small and medium business segment, and yeah, the aim was to free up capital constraints so that our customers can buy more micro markets, more cashless payment devices, and subscribe to more Seed Software. That's ultimately our goal. Gary F. PrestopinoEquity Research Analyst at Barrington00:22:48Okay. And you're not on the hook for anything then. I just want to make sure I'm clear on that. Ravi VenkatesanCEO at Cantaloupe Inc00:22:54That is correct. Gary F. PrestopinoEquity Research Analyst at Barrington00:22:56Okay. And then just from some of your narrative, Ravi, it strikes me is that really the growth here is being driven by micro markets in a big way. If you could just segment it out, is it micro markets, smart stores, and then Seed Software? I mean, just could you maybe lay out what are some of the key growth drivers where you're having a lot of success with your product lines? Ravi VenkatesanCEO at Cantaloupe Inc00:23:24So we've got, as you've seen, healthy growth in both components of our recurring revenue, the transaction payment processing as well as the subscription revenue. On the subscription revenue, the growth is largely driven by an expanded footprint of micro markets, the new smart store product, but also newer locations and what I would call a mixed shift in the locations where our products are placed. So as I mentioned earlier, when we go from potato chips to Cobb salads, then the location becomes more valuable, and what we earn from that location becomes more valuable. The similar factors apply to the transaction payment processing because, again, as we deploy smart stores and more marketplaces, the revenue that's generated on transactions per location is significantly higher, and that mix keeps improving. The ARPU keeps improving. So that's a growth driver in itself. Ravi VenkatesanCEO at Cantaloupe Inc00:24:26We are also seeing now, particularly with Smart Store, that the location types that we addressed historically, which were corporate break rooms, in some cases, certain other locations have drastically expanded. Now we are in universities, we are in hospitals, we are in car dealerships, we are in assisted living centers. We are in all kinds of new locations, which is exciting to me and bodes really well for the future of Cantaloupe. Gary F. PrestopinoEquity Research Analyst at Barrington00:24:52Okay. Great. Thank you so much for answering those questions. Operator00:24:57Thank you. One moment for the next question, and the next question will be coming from the line of Mike Latimore of North Capital. I'm sorry, Northland Capital. Please go ahead. Mike LatimoreManaging Director and Senior Research Analyst at Northland Capital00:25:11All right. Great. Yeah. Thanks a lot. Yeah. A great job on the margins and EBITDA growth again here. On the subscription and transaction gross margin continues to improve. Is this kind of a sustainable level? Ravi VenkatesanCEO at Cantaloupe Inc00:25:28Hey, Mike. Yep. Thanks for the question. So we feel absolutely it is a sustainable level. We continue to see increases, especially as it relates to the transaction gross margin. When you look at what makes that up, we've seen over the past 18 months an increase in our take rate. When you look at it sequentially, it's pretty even with where it was last quarter. I think we've kind of tapped out on increasing the take rate, but we continue to get benefits from the cost reduction measures that we've taken, and a lot of the routing and cost savings that we've done there, we continue to benefit from. And then as the average ticket price gets a little bit higher because there is a fixed fee component to our pricing, that'll also help increase the margins. Mike LatimoreManaging Director and Senior Research Analyst at Northland Capital00:26:16Okay. Excellent. And then on subscription growth, the subscription growth rate improved a little bit this quarter. It sounds like micro markets is a good driver of that. I would imagine micro markets and then further enhanced by smart stores will continue to benefit subscription. I mean, should we think about subscription growth rate kind of improving from here? Ravi VenkatesanCEO at Cantaloupe Inc00:26:41Yeah. So we did see good acceleration in it this quarter. Last quarter, we were at 11.5% year-over-year growth. This quarter, we're at 14.1%. The guide that we gave for this year was 15% plus, and we're still in line with that guide that we provided. Scott StewartCFO at Cantaloupe Inc00:26:58Great. And then. Scott StewartCFO at Cantaloupe Inc00:26:59At least we've been growing throughout the year. Yep. Mike LatimoreManaging Director and Senior Research Analyst at Northland Capital00:27:03I guess just maybe similar, but transaction dollar volume growth, I think, was 15.5%. That also improved from the first quarter. Is that tied to micro markets as well? Ravi VenkatesanCEO at Cantaloupe Inc00:27:16Micro markets and smart stores. That's correct, mostly. Mike LatimoreManaging Director and Senior Research Analyst at Northland Capital00:27:20Okay. Ravi VenkatesanCEO at Cantaloupe Inc00:27:20We've got our operators are really pushing to sell more fresh foods, and with that, that has a higher ticket price. Mike LatimoreManaging Director and Senior Research Analyst at Northland Capital00:27:28Okay. Excellent. Ravi VenkatesanCEO at Cantaloupe Inc00:27:30I should, Mike, just to make sure we don't over-index on the micro markets and the smart stores, there is a new category which we call internally smart retail or smart vending, if you will. That also contributes to higher ticket sizes and higher transaction values as well as volumes. Mike LatimoreManaging Director and Senior Research Analyst at Northland Capital00:28:02Okay. Makes sense. Thank you. Operator00:28:07Thank you. As a reminder, if you would like to ask a question, please press star 11 on your telephone. One moment, please. And our next question will be coming from the line of George Sutton of Craig-Hallum. Your line is open. George SuttonSenior Research Analyst at Craig-Hallum00:28:23Thank you. Just a clarification on the micro lending program. Given that you have Cantaloupe One, I'm just curious, is there a certain customer scenario where you would look to do one versus the other? Does this suggest any changes in Cantaloupe One? Ravi VenkatesanCEO at Cantaloupe Inc00:28:42Thanks, George. That's a really good question and clarification. These are aimed at very different use cases. So Cantaloupe One is primarily aimed at somebody using 100% of our solution and finding a way to scale that without sort of stretching their balance sheet. It's the best way I can put it. The micro lending product that we have launched goes well beyond that. So our customers can use that to fund working capital. They can use that to fund new equipment purchases. And so they can use it for several things that go beyond just our cashless payment devices, our micro markets, etc. And so in that sense, it's a broader canvas, if you will. George SuttonSenior Research Analyst at Craig-Hallum00:29:32Understand. Okay. That's very helpful, and you had mentioned Vendex, I believe Vendex North, so can you just give us a sense of the feedback you got from both partners and customers with the new product that you showed them? Ravi VenkatesanCEO at Cantaloupe Inc00:29:50Exceedingly positive. It's a rare scenario of a product where the demand is far ahead of where we anticipated. So we're almost working to ensure that the pace of scaling is the right pace of scaling. The feedback in North America has been great, and now with Vendex in Europe has been phenomenal as well. George SuttonSenior Research Analyst at Craig-Hallum00:30:19And then, just one other. Ravi VenkatesanCEO at Cantaloupe Inc00:30:21The real driver is it solves for theft. The challenge historically with vending machines has been that they've been perceived as old, especially the coil-based vending machines. Even though now the modern form factors are better received, the historical challenge with micro markets has been theft. So they do very well in high trust locations like corporate break rooms, but they do poorly in low trust locations like a transit station, etc., where there's more tendency to have theft. Now with retail theft clicking up more and more, the smart store has been very well received as a kind of solution that solves for all these constraints. George SuttonSenior Research Analyst at Craig-Hallum00:31:03Gotcha. Just one other thing relative to your Cantaloupe advertising, the program that you launched, and you mentioned the million impressions. Can you give us a sense of what is the economic benefit to you from that? How do you charge for that? Ravi VenkatesanCEO at Cantaloupe Inc00:31:21Yeah. So we charge on a. There are two or three different models. So there are marketplaces where we can list, quote-unquote, "our screens," and there it's the formulas are based on per impression. It's highly automated and a fairly standard business model, and we share revenue streams with our customers as well who operate those locations. There is another model where it's bespoke campaigns and bespoke advertising that's either from an interested party who wants to reach those audiences or a manufacturer of products that are sold out of those locations of machines. And there it's more custom pricing and more custom deals because the impressions are relatively more valuable to them, and it tends to be based on the number of people walking through a location that will actually cast their eyes on it. Ravi VenkatesanCEO at Cantaloupe Inc00:32:19And so ultimately, it boils down to impressions, but those are the broad two models. There's a marketplace-based model, and there is a custom we go sell the publisher of the advertising on it model. In both cases, we use this as a way to increase the revenue our customers derive from their existing platform. George SuttonSenior Research Analyst at Craig-Hallum00:32:40Gotcha. Perfect. Okay. Thanks, guys. Ravi VenkatesanCEO at Cantaloupe Inc00:32:44Thank you. Operator00:32:46Thank you. One moment for the next question. And our next question will be coming from the line of Josh Nichols of B. Riley. Your line is open. Josh NicholsSenior Analyst at B. Riley00:32:58Yeah. Thanks for taking my question. And good to see the acceleration in subscription and transaction fee growth quarter over quarter. I'm just kind of curious if you could provide a little bit more color. I know you reaffirmed the guidance, but there's a relatively wide range, at least on the top line between the low and the high end. Is that driven mostly by what's going to happen in terms of equipment sales for the back half of the year, and what's kind of the delta between those two? If you could elaborate a little bit, please. Ravi VenkatesanCEO at Cantaloupe Inc00:33:29Yeah. Sure, so that is right. It is mostly driven by the larger equipment sales in the back half of the year. With the smart stores that we launched, we're selling the entire store itself. So it's not a $250 point of sale device. It's a $12,000-$15,000 smart store, and as those ramp up, we're expecting the equipment revenue to ramp up in the back half of the year, especially as we get to the fourth quarter, but with that in mind, still keeping the transaction and subscription revenue growing somewhere between 15%-20%. Josh NicholsSenior Analyst at B. Riley00:34:08Got it. That makes sense. And then you've continually come up above expectations in terms of the profitability. When you look at the EBITDA trend over the last few quarters, it's been up significantly. I know you reaffirmed 44-52, but given the margin profile that you guys are seeing, it seems like it'd be hard pressed for those margins to come in near the lower end of the range. I'm just trying to think about how to think about the EBITDA guidance for the remainder of the year, given the profitability profile, which has improved pretty significantly over the last few quarters. Ravi VenkatesanCEO at Cantaloupe Inc00:34:45Yeah, and as we've gone through the year, we're tracking right to the midpoint of our guidance, and that's what we're expecting towards the end of the year as well, so we have seen the increase in the margins that could be a benefit to us as we get to the end of the year, but everything that we see right now, we're still going towards the midpoint of the guidance. Josh NicholsSenior Analyst at B. Riley00:35:05Appreciate it. Thank you. Operator00:35:09Thank you. This does conclude the Q&A session. I would like to go ahead and turn the call over to Ravi for closing remarks. Please go ahead. Ravi VenkatesanCEO at Cantaloupe Inc00:35:18Thank you, Operator. Again, I continue to be very excited about the future of Cantaloupe, both in terms of new products that we've launched and the adoption rates that we are seeing, as well as continuing to penetrate the market with our best-in-class Seed Software, as well as cashless payment devices and Telematics solutions. We appreciate the engagement and interest of our investors. And with that, we'll conclude this call. Thank you. Operator00:35:47Thank you so much for joining today's conference call. You may all disconnect.Read moreParticipantsExecutivesRavi VenkatesanCEOMagna MeraHead of Investor RelationsScott StewartCFOAnalystsMike LatimoreManaging Director and Senior Research Analyst at Northland CapitalGeorge SuttonSenior Research Analyst at Craig-HallumChristopher KennedyAnalyst at William BlairJosh NicholsSenior Analyst at B. RileyGary F. PrestopinoEquity Research Analyst at BarringtonPowered by