Tyler Technologies Q2 2021 Earnings Call Transcript

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Provided by Quartr
July 28, 2021

Key Takeaways

  • Tyler completed its largest acquisition to date, the $2.3 billion purchase of NIC on April 21, and reports early integrations have gone smoothly with cultural alignment, joint pipeline development and weekly showcases driving cross‐selling opportunities in states like Florida.
  • The company recorded 49.1% total revenue growth in Q2 2021, including Tyler’s 12.4% organic gain, with recurring revenues up 79%, subscription revenues up 133% (24% ex‐NIC) and bookings rising 50% (17.5% ex‐NIC).
  • Tyler was chosen as one of two vendors for the IRS’s new digital payment processing solution, expected to generate $40 million–$60 million in gross revenue annually (netting $5 million–$7 million) starting January 2022 under a six‐month initial term and four one‐year renewals.
  • Major deals in the quarter include a $9.3 million AWS‐hosted multi‐product agreement with the Colorado Department of Regulatory Agencies, integrating IntelliTrac, Socrata, SceneDoc and NIC payments, along with several other seven‐figure SaaS contracts.
  • Tyler continues its shift to a cloud‐first approach by migrating deployments to AWS, and notes that RFPs, demos and trade shows have largely rebounded to pre‐COVID levels, potentially accelerated by American Rescue Plan funding for state and local governments.
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Earnings Conference Call
Tyler Technologies Q2 2021
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Operator

Hello, welcome to today's Tyler Technologies second quarter 2021 conference call. Your host for today's call is Lynn Moore, President and CEO of Tyler Technologies. At this time, all participants are in a listen-only mode. Later, we will conduct a question and answer session, and instructions will follow at that time. As a reminder, this conference is being recorded today, July 29th, 2021. I would like to turn the call over to Mr. Moore. Please go ahead.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

Thank you, Andrew, and welcome to our second quarter earnings call. With me today is Brian Miller, our Chief Financial Officer. First, I'd like for Brian to give the safe harbor statement. Next, I'll have some preliminary comments on our quarter results, and then Brian will review the details. I'll end with some additional comments, and then we'll take questions. Brian?

Brian Miller
Brian Miller
CFO at Tyler Technologies

Thanks, Lynn. During the course of this conference call, management may make statements that provide information other than historical information and may include projections concerning the company's future prospects, revenues, expenses, and profits. Such statements are considered forward-looking statements under the safe harbor provision of the Private Securities Litigation Reform Act of 1995 and are subject to certain risks and uncertainties which could cause actual results to differ materially from these projections. We would refer you to our Form 10-K and other SEC filings for more information on those risks. Please note that all growth comparisons we make on the call today will relate to the corresponding period of last year, unless we specify otherwise. Lynn?

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

Thanks, Brian. First, I want to provide you with an update on the NIC acquisition and our progress in the first three months post-closing, and then we'll move on to a review of the quarter's results. As you know, we completed the acquisition of NIC during the second quarter on April 21st. With a purchase price of approximately $2.3 billion, this was by far our largest acquisition to date and our first acquisition of a public company. NIC is a leading provider of digital government solutions and payment processing that serves more than 7,100 federal, state, and local government agencies across the nation. We believe that the combination of NIC and Tyler provides tremendous opportunities for incremental growth in both businesses. The combined company is the public sector market leader for payment solutions, and we plan to use NIC's robust payment platform to expand our local government payments business.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

We also have an opportunity to leverage NIC's strong relationships and state enterprise contracts to deliver Tyler solutions at the state level, including our MicroPact and Entellitrak platform. We discussed our vision for those opportunities on our investor call in early June. I'm extremely pleased with the progress we've made toward these objectives in the three months that NIC has been a part of Tyler. Our teams have prioritized our opportunities and are very engaged, working well together in a regular cadence. Our pre-acquisition impressions regarding the high degree of compatibility between the cultures of the two organizations have thus far proven to be accurate, and leaders in both organizations have commented on how natural the combination feels. Our payments teams are working together and have been very encouraged as we learn more about each company's strengths and how complementary they are.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

As we noted on our June call, the state of Florida is a great example of the kind of opportunities we're pursuing. NIC is in the process of implementing a statewide payment processing solution for the state government in Florida, and the contract allows for local governments in the state, more than 400 of which are Tyler clients, to piggyback on that contract, and we are actively pursuing those opportunities. For the last two months, we've also been conducting weekly showcases to familiarize NIC state enterprise managers with Tyler's broad portfolio of solutions and to surface opportunities in their states. We've already developed a growing joint pipeline that is generating active engagements with prospects in NIC states.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

Finally, our teams are actively working together to jointly establish the data and analytics platform for connected communities, leveraging our respective strengths, including our Socrata data and insights platform and NIC's Gov2Go citizen portal. Together, NIC and Tyler can now provide the most expansive set of capabilities for citizens to interact with government at all levels. Turning to the quarter, NIC, like Tyler, had a very strong second quarter as they continue to benefit from the recovery from the pandemic, with a growing demand for citizens and businesses to interact digitally with government. NIC also recorded higher than expected revenues from its TourHealth and pandemic unemployment initiatives. Those lower margin revenues are currently expected to taper off in the second half of the year.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

Although NIC's results are only included in Tyler Technologies's consolidated financials from the date of the acquisition on April 21st, for the full quarter, NIC's core revenues, excluding revenues from TourHealth and pandemic unemployment initiatives, grew 23.5%. We're also very pleased to report that in late June, NIC was selected as one of two vendors to provide the Internal Revenue Service with a digital payment processing solution, which will allow individual and business taxpayers to securely pay their federal taxes. The contract has an initial 6-month term with four one-year renewal options, and revenue under the contract is expected to begin in January of 2022.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

The actual revenue will be driven by the number of taxpayers who choose to pay online and who choose to use the NIC platform. We expect to aggressively market our solution. We currently estimate annual gross revenue under the contract to be between $40 million and $60 million, with annual net revenue of $5 million to $7 million after interchange and merchant fees. This contract significantly expands NIC's payment processing at the federal level and underscores the strength of NIC's platform and leadership in public sector payments. Moving on to our consolidated results, our second quarter was very strong, reflecting the inclusion of the results of NIC from April 21st, with both core Tyler and NIC operations exceeding expectations. Total revenues grew 49.1%, driven by the inclusion of NIC, as well as the acceleration of Tyler's organic growth to 12.4%.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

Recurring revenues comprised 79% of our second quarter revenues and were led by 133% growth in subscription revenues with the inclusion of NIC. Excluding NIC revenues, subscription revenue growth was robust at 24%. Software licenses and services revenues also rebounded from a low point in last year's second quarter, growing 17%, or 7.6% excluding NIC. As expected, our margins were down compared to second quarter last year as some costs and lower margin revenues, like billable travel, that declined in 2020 due to COVID pandemic began to return. Margins were also impacted by the inclusion of NIC, and particularly by the continuation of their lower margin COVID-related revenues. As a result, our non-GAAP operating margin declined 100 basis points to 26.5%. Bookings in the second quarter grew 50% to approximately $464 million with the inclusion of NIC. Excluding NIC, bookings rose 17.5%.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

Our largest deal of the quarter was a combination license and SaaS arrangement with the Colorado Department of Regulatory Agencies, valued at $9.3 million for our Entellitrak Regulatory, Socrata Data and Insights, and SceneDoc Mobile Field Inspection Solutions. All those solutions will be hosted in AWS. This deal is a great example of our ability to add value by offering multiple Tyler products, many of which came from recent acquisitions, into a single deal, enhancing the competitiveness of solutions like Entellitrak. We also signed a large public safety license contract with the Lake County Sheriff's Office in Illinois for our CAD, RMS, mobile, field reporting, Brazos eCitation, SoftCode process service, and Socrata Data Insight solutions, valued at $4.1 million. In addition, we signed four other license deals across multiple product suites, each with contract values greater than $1 million.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

SaaS contracts represented 65% of our new contract software value in the second quarter. Our largest SaaS contract was a five-year deal with Dubuque, Iowa, for our Munis ERP and Energov Civic Services solutions, valued at approximately $4.6 million. We also signed SaaS contracts for our Munis ERP solution with Charles County, Maryland, valued at approximately $4 million, and DeSoto, Texas, valued at approximately $3.5 million. We also signed a SaaS deal for our Tyler Supervision solution with Riverside County, California, valued at approximately $3.3 million. This is the largest deal to date for our Supervision product, which came to Tyler through the acquisition of CaseloadPRO a little less than three years ago. In fact, the value of this single contract is greater than the total annual revenues of that business when we acquired it.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

In addition, we signed nine other SaaS arrangements during the quarter, each with a total contract value of greater than $1 million. In addition to the IRS payment processing contract, during the second quarter, NIC signed extensions of its state enterprise contracts for digital government and payment processing services with the states of Oregon and Idaho. NIC also signed a five-year SaaS agreement for its RxGov prescription drug monitoring program solution with the province of New Brunswick, Canada, marking the first international deployment for that solution. We're pleased to see the increased market activity and trends that reflect our markets are rebounding back toward pre-COVID levels. Now I'd like for Brian to provide more detail on the results for the quarter.

Brian Miller
Brian Miller
CFO at Tyler Technologies

Thanks, Lynn. Yesterday, Tyler Technologies reported its results for the second quarter ended June 30th, 2021. Note that the results of DataSpec and ReadySub, which were acquired on March 31st, are included in our consolidated results for the full quarter, and the results of NIC are included in our results from the date of acquisition, April 21st. In our earnings release, we've included non-GAAP measures that we believe facilitate understanding of our results and comparisons with peers in the software industry. A reconciliation of GAAP to non-GAAP measures is provided in our earnings release. We've also posted on the investor relations section of our website, under the financial reports tab, schedules with supplemental information provided on this call, including information about quarterly bookings, backlog, and recurring revenues. GAAP revenues for the quarter were $404.1 million, up 49.1%. Non-GAAP revenues were $405.4 million, up 49.4%.

Brian Miller
Brian Miller
CFO at Tyler Technologies

On an organic basis, GAAP and non-GAAP revenues grew 12.4% and 12.3% respectively. Software license revenues rose 3.4%. Subscription revenues rose 133%. Excluding the contribution from NIC, subscription revenues were still very strong, growing 24%. We added 170 new subscription-based arrangements and converted 62 existing on-premises clients, representing approximately $73 million in total contract value. In Q2 of last year, we added 125 new subscription-based arrangements and had 42 on-premises conversions, representing approximately $39 million in total contract value. Subscription contract value comprised approximately 65% of total new software contract value signed this quarter, compared to 43% in Q2 of last year, as we continued our shift to a cloud-first approach to sales. The value-weighted average term of new SaaS contracts this quarter was 4.1 years, compared to 3.7 last year.

Brian Miller
Brian Miller
CFO at Tyler Technologies

Transaction-based revenues, which include NIC portal revenues, payment processing, and e-filing, and are included in subscriptions, were $119.6 million, up 463%. That amount includes e-filing revenues of $16.3 million, up 14.5%. Excluding NIC, Tyler's transaction-based revenues grew 24.1%. For the second quarter, our annualized non-GAAP total recurring revenue, or ARR, was approximately $1.3 billion, up 58.2%. Non-GAAP ARR for SaaS software arrangements for Q2 was approximately $325 million, up 25.9%. Transaction-based ARR was approximately $479 million, up 463%, and non-GAAP maintenance ARR was approximately $478 million, up 2.4%. Our backlog at the end of the quarter was $1.63 billion, up 5.6%. Because the vast majority of NIC's revenues are transaction-based, their backlog at quarter end was only $21 million. As Lynn noted, our bookings in the quarter were very robust at $464 million, up 50.1%, and includes the transaction-based revenues of NIC.

Brian Miller
Brian Miller
CFO at Tyler Technologies

On an organic basis, bookings were strong at approximately $364 million, up 17.5%. For the trailing 12 months, bookings were approximately $1.3 billion, up 9.6%, and on an organic basis were approximately $1.2 billion, up 1.3%. Our software subscription bookings in the second quarter added $15 million in new ARR. Cash from operations and free cash flow were both negative in the second quarter, as Q2 included approximately $19 million of acquisition-related costs. In addition, cash from operations and free cash flow were negatively impacted by the timing of cash collections by NIC on behalf of government agencies prior to the close of the acquisition, and remittances to the agencies post-acquisition. This is purely a timing difference and will normalize in future quarters. Our balance sheet remains very strong.

Brian Miller
Brian Miller
CFO at Tyler Technologies

During the quarter, we paid down $185 million of the debt incurred under our revolver in connection with the acquisition. We ended the quarter with total outstanding debt of $1.565 billion and cash and investments of $380.9 million. Since the end of the quarter, we have repaid an additional $52 million on the revolver. Today we have outstanding $1.513 billion of debt with a blended stated interest rate of 1.01%. We have raised our revenue and EPS guidance for the full year of 2021, which is as follows. We expect 2021 GAAP total revenues will be between $1.532 billion and $1.557 billion. Non-GAAP total revenues will be between $1.535 billion and $1.560 billion. We expect total revenues will include approximately $32 million of COVID-related revenues from NIC's TourHealth and pandemic unemployment services that are not expected to recur in future years.

Brian Miller
Brian Miller
CFO at Tyler Technologies

We expect 2021 GAAP diluted EPS will be between $3.68 and $3.81, and may vary significantly due to the impact of stock incentive awards on the GAAP effective tax rate. We expect 2021 non-GAAP diluted EPS will be between $6.70 and $6.80. Interest expense for the year is expected to be approximately $23 million and includes approximately $11 million of amortization of debt discounts and issuance costs. For the year, pre-tax non-cash share-based compensation expense is expected to be approximately $102 million. We expect R&D expense for the year will be between $94 million and $96 million. Fully diluted shares for the year are expected to be between 42 million and 42.5 million shares.

Brian Miller
Brian Miller
CFO at Tyler Technologies

GAAP earnings per share assumes an estimated annual effective tax rate of negative 2% after discrete tax items and includes approximately $46 million of estimated discrete tax benefits related to share-based compensation, which may vary significantly based on the timing and volume of stock option exercises. Our estimated non-GAAP annual effective tax rate for 2021 is 24%. We expect our total capital expenditures will be between $48 million and $50 million for the year, including approximately $10 million related to real estate and approximately $22 million of capitalized software development costs. Total depreciation and amortization is expected to be approximately $126 million, including approximately $89 million of amortization of acquired intangibles. Now I'd like to turn the call back over to Lynn.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

Thanks, Brian. As you can see, our team of professionals, including our new team members at NIC, DataSpec, and ReadySub, executed at a very high level in the second quarter, driving results that surpassed expectations. As I've said before, I'm extremely proud of how our team members have responded to the challenges of the last year and a half with incredible grit, grace, and resilience. We're proud that Tyler has recently been named a best place to work by publications in Washington, D.C., Colorado, and Mississippi, joining several other locations where Tyler has received similar awards. We've continued to invest in, and in some cases accelerate, all of our long-term strategic initiatives, in particular, our shift to a cloud-first approach with a focus on optimizing our products for the cloud and transitioning SaaS deployments from Tyler data centers to AWS.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

As a result, our competitive position has also continued to strengthen. We continue to see indications that our market is returning to normal as many delayed procurement processes are moving forward and new processes are starting. RFPs and sales activities such as demos are trending toward, and in some cases exceeding, pre-COVID levels. While not a significant factor in Q2, we expect that the $350 billion of aid to state and local governments and $167 billion of aid to schools under the American Rescue Plan Act will provide a significant measure of relief to budget pressures faced by many of our clients and prospects and potentially provide a tailwind over the next two to three years. With that, we'd like to open up the line for Q&A.

Operator

The first question comes from Peter Heckmann with D.A. Davidson. Please go ahead.

Peter Heckmann
Peter Heckmann
Analyst at D.A. Davidson

Good morning, everyone. Great to see a very strong quarter for both Tyler and EGov right out of the box. Congratulations on the IRS win. Just curious, if I'm looking at it correctly, the annual guide, which you just gave in June, but didn't go up as much as the relative beat in the quarter. Were there some elements in the quarter that were maybe more one time in nature, or was it affected just by the timing of the close of NIC versus your original expectations? Or do you think that there's something that we should be thinking about for the back half in terms of margins?

Brian Miller
Brian Miller
CFO at Tyler Technologies

Well, I'd say one of the factors certainly is that we've increased the expectation around the amount of revenues, certainly both in this quarter and continuing on into third quarter around the COVID-related services that NIC is providing. Those have gone on a little bit longer. We expected they'd wrap up really in the second quarter, and those are continuing on into the second half of the year. That's part of the factor around the second quarter outperforming on the revenue side, but not expecting to see that same bump in the second half of the year. Otherwise, yeah, we took up the guidance a bit, but typically in the second quarter, we're not looking to raise numbers quite a bit until we have better visibility around the second half.

Peter Heckmann
Peter Heckmann
Analyst at D.A. Davidson

Okay. Just, again, congrats on the IRS contract. That's a pretty good-sized deal. Do you believe will you be recording it gross or net?

Brian Miller
Brian Miller
CFO at Tyler Technologies

That's expected to be gross accounting. We're the merchant of record there, and we'll be responsible for the merchant and interchange fees.

Peter Heckmann
Peter Heckmann
Analyst at D.A. Davidson

Okay.

Brian Miller
Brian Miller
CFO at Tyler Technologies

It's a higher revenue number, but lower margin.

Peter Heckmann
Peter Heckmann
Analyst at D.A. Davidson

Lower margin. On a gross basis, maybe margins come through at high single digits or so?

Brian Miller
Brian Miller
CFO at Tyler Technologies

Yeah. If we're looking at, we said sort of between $40 million and $60 million in revenues and the net revenue number kind of in the $5 million-$7 million range.

Peter Heckmann
Peter Heckmann
Analyst at D.A. Davidson

Okay.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

Yeah, Peter, of their larger contracts, IRS and Texas will be on a gross basis. Florida will be on a net basis when those revenues kick up starting late this year and really going into next year.

Peter Heckmann
Peter Heckmann
Analyst at D.A. Davidson

Got it. Thank you.

Operator

The next question comes from Matt VanVliet with BTIG. Please go ahead

Matt VanVliet
Matt VanVliet
Analyst at BTIG

Yeah. Thanks for taking the question. Congrats on the quarter. Lynn, I guess, in part of your closing, you mentioned that the significant amount of stimulus funds sort of still available to local governments in particular. Curious, in terms of what you're hearing, a lot of that recently reported as being unspent and people looking at what kind of time duration that might actually entail. Curious how much of that is sort of inspiring some of this uptick in RFPs and sales activity. Conversely, has any of the delays in the proposed infrastructure bill put a little bit of a pause in some of these as those governments look to see what else might be coming before they spend some of these funds now?

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

Yeah, Matt, I think I probably read the same journal editorial yesterday about some of the unspent funds from the American Rescue Plan Act. I think what it's done is it's provided confidence. We've talked before, the reality is that the impact of budgets was a lot less severe than before. Those funds are still sitting there. Some of those funds do have some timing elements with respect to when they need to be spent. Some of that is still TBD. I think when you're seeing the more releases in RFPs, the things that we're seeing in the market, the more demos, the activity picking up, I mean, in some parts of our business, really to pre-COVID levels. Some just almost getting back to pre-COVID levels. I think a function of that too is just the general sentiment and mood out there.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

I think the American Rescue Plan provides that confidence. We're also, as you know, most of our clients are now in a new budget year. I think with those expectations for more funding, they saw the real impact to their budgets from last year were not as severe, and I think some of that's coming back. I think it just also highlights what we've talked about throughout the last year and a half, is that the demand for what we do doesn't go away. It's going to be pent up, we're starting to see that. At a high level, that's what I'd say. On the delays on the infrastructure bill, I don't know that that's really going to have much of an impact on what we see in terms of bids and RFPs in our day-to-day business.

Brian Miller
Brian Miller
CFO at Tyler Technologies

Yeah. The American Rescue Plan Act, they've got until the end of 2024 to spend that. In fact, they just are getting the first half this year and the second half a year from now of those funds. There's still a lot of allocations and determinations within these governments around how they're going to spend that money. As we said in the prepared remarks, we really haven't seen much of an impact in terms of new deals and things that are of a significant size that are specifically tied to those funds. Most of the activity we're seeing today is more around the recovery or the resumption of some of those delayed processes and things that would've taken place in the last year, otherwise.

Matt VanVliet
Matt VanVliet
Analyst at BTIG

All right. Very helpful. Following up on a number of deals that you announced with, I guess, both legacy Tyler and NIC products, so congrats on that. Just curious in terms of sort of an update of where you're at in terms of the full integration of the sales teams, the go-to-market mechanism. Are you just starting to get to some of that and we can see more of these deals coming through? Do you think there's already been a lot of progress and it's just more of getting through sales cycles from here forward?

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

Are you talking specifically with the NIC integration?

Matt VanVliet
Matt VanVliet
Analyst at BTIG

Yeah, the integration of the go-to-market for NIC into legacy Tyler.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

Yeah. The integration's going well. We talked about it on our, I think it was our June update call. We've got a lot of excitement. Our priorities, though, were really, one, make sure that we don't do anything to mess up the business. We make their plan, retain their staff, identify these initiatives, get the sales teams aligned, and we're doing that. Obviously, Harry Herington, their founder, he decided to retire. One of the key things that we first had to do was establish new leadership. We've done that. Elizabeth Proudfit's now leading that division. She's been with NIC for over 20 years and been responsible for selling most of their major state enterprise contracts, including Florida. As I mentioned in my comments, we've hit the ground running. Our Tyler teams are showcasing products really two to three a week with all of their state GMs.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

Our payments teams have gotten together and working on Tyler Technologies integration plans, talking about how we can leverage NIC relationships. I guess I'd say all that stuff, it's active. It's going on. The excitement continues to be there. I'll echo my comments from back in June. Balancing expectations, as you've been around a long time, these things take time, but the excitement's there and we are seeing and identifying joint opportunities. It takes a while for those to come to fruition, but like I said, every time our teams meet, the excitement only continues to grow.

Matt VanVliet
Matt VanVliet
Analyst at BTIG

Great. Thank you.

Operator

The next question comes from Scott Berg with Needham & Company. Please go ahead.

Scott Berg
Scott Berg
Analyst at Needham & Company

Hi, Lynn, Brian. Congrats on a good quarter, and thanks for taking my questions. I guess two probably simple ones. The first question is on just general deal flow from the Core Tyler side. Lynn, you talked about how things seem to be normalizing more towards pre-pandemic levels. The volume of deal flow certainly speaks to that in the quarter. I guess my question there, is that more just pent-up demand that's flowing out, or are you seeing a true normalization maybe of those sales cycles in the last quarter or two? My second question, Brian, is on your guidance for the year. The non-ongoing revenues from the TourHealth and the pandemic side from NIC was increased from $21 million to $32 million for the year.

Scott Berg
Scott Berg
Analyst at Needham & Company

Did that mean the overall NIC contribution for the year went up that much, or is it just maybe a shift in revenues within your expected contribution from that business? Thank you.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

Yeah. Thanks, Scott. I'll start and I'd say it's a little bit of both. Q2 last year was a slow year, and we talked about in the last couple of earnings calls about how the impact was really felt a little bit differently across different parts of our business. What we're starting to see now is that the number of RFPs are up significantly from Q2 a year ago, up over 50%. Trade shows are returning. Our unsigned selections, which we don't talk about a lot, those are up significantly. The number of new deals, as you pointed out, that we signed this quarter was, I think, up over 30% from a year ago. When you look at areas like where I talked about the last three quarters, where we saw a little bit more slowdown was more in our high-end financials, our Munis, and our InterGov solutions.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

We're certainly seeing the momentum growing there. I think Q4 was probably a low in those areas for RFPs and selections, and those are up significantly. Remember, those types of deals, they generally take about three quarters from RFP to close. There will continue to be a lag as we're seeing these RFPs come up. That's continuing. Other places like our lower-end financials, our EnerGov, I think RFPs now are actually back to 2019 levels. It's there. It's a combination of pent-up demand, but also just the market returning.

Brian Miller
Brian Miller
CFO at Tyler Technologies

On the NIC COVID-related revenues, that increase in our estimate of what those revenues will be for the year and the increase in what was actually recorded in the second quarter was added to NIC's revenue. That's incremental to our estimates that we previously had for their full-year revenues. Unfortunately, with some of the resurgence of COVID and the Delta variant, there's more of a need for testing for a longer period with some of our clients than we had previously expected. Some of those agreements have been extended beyond when we expected that they would roll off. We still expect that they will taper down in the third quarter and pretty minimal revenues from those in the fourth quarter.

Scott Berg
Scott Berg
Analyst at Needham & Company

Excellent. Thanks for taking my questions. Congrats again.

Operator

The next question comes from Charlie Strauzer with CJS Securities. Please go ahead.

Charlie Strauzer
Charlie Strauzer
Analyst at CJS Securities

Hi, good morning. Lynn, if you could talk a little bit more about the pipeline and the length of the sales cycle, if that's shrinking at all, and are you seeing a pickup at all in prospective clients from the rash of cyber attacks that have been in the news lately?

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

I'm not sure I heard all that. The first question was about the pipeline. I think across all our major core apps, the pipeline is certain returning. I think there are parts of our business where it's back to full pre-COVID levels, and in some cases exceeding. Some places it's approaching there. All the signs right now out there, all the leading indicators that we talk about, demos and trade shows are coming back, RFPs being released, deals without RFPs, those are all up significantly, sequentially quarter, but significantly year-over-year. That's significant. The second question was about I didn't quite catch the second question. Charlie, could you repeat the second one?

Charlie Strauzer
Charlie Strauzer
Analyst at CJS Securities

Yeah. Just with the rash of cyber attacks you've seen in the news, have you seen any pickup in inquiries from your clients about maybe moving to the cloud more rapidly than they might have thought before?

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

It's a good question. I think it's just all part of the overall equation. I think the increase that we've seen, I talked earlier about our financial solutions, Munis, and EnerGov. Our new deals there are 85%-90% SaaS. A couple of years ago, it was more like in the 50% range. I think that's just a piece of the puzzle. I don't know that there's anything specific around some of those cybersecurity things, but security is a big part of it. I think it's that coupled with COVID, coupled with just the general direction the market had been moving over the last several years.

Brian Miller
Brian Miller
CFO at Tyler Technologies

This was by a pretty good margin, the largest quarter we've ever had for flips or existing customers moving from on-premises to the cloud as well. That's one of the factors, I think, not the sole factor, but a factor in that desire of customers to move to our cloud solution.

Charlie Strauzer
Charlie Strauzer
Analyst at CJS Securities

Interesting. Thanks. Brian, if you could just, bringing up the guidance a little bit, if you can give us a little bit more clarity as to how we should think about the cadence of the next two quarters and just help us plot that out a little bit better. Thanks.

Brian Miller
Brian Miller
CFO at Tyler Technologies

The second half of the year obviously will include, we only had a partial quarter of NIC. Obviously we grow in the second half from that. Generally, we would expect, and also with the trailing off of the NIC COVID-related revenues in Q4, I think we'll see both of those quarters above, obviously the second quarter level, but the third quarter will likely be our highest revenue quarter and a bit of a drop off from Q3 to Q4 as the COVID business rolls off. Q3 is likely to be the highest quarter in terms of both revenues and EPS. There's a little bit different. Generally, our fourth quarter is the highest, but there's somewhat of anomaly there.

Charlie Strauzer
Charlie Strauzer
Analyst at CJS Securities

Well, thank you.

Operator

The next question comes from Rob Oliver with Baird. Please go ahead.

Rob Oliver
Rob Oliver
Analyst at Baird

Great. Thank you guys for taking my questions. Lynn, I'll start with one for you. You've cited the Colorado $9 million win, which included Entellitrak and NIC on AWS, kind of a great signature win there. I'm just curious if you can maybe to the extent that you can walk us through a little bit. I assume that was a Tyler contract in origin. Was NIC added on throughout the quarter? Maybe talk about some of the dynamics there. It seems like a nice template for pretty nice, meaningful subscription win here very early in the combination between the two. Then I had a follow-up question as well.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

Yeah, that's right, Rob. This was a Tyler contract from the get-go, and it really emanated from the MicroPact acquisition, our Tyler federal business. MicroPact had relationships with NIC even prior to our deal. It would not be unusual for them to have been in deals together, and so, having them part of that is, as you say, it's a nice roundout. I think it highlights. We talk about a lot of these large deals, and I mentioned it in my remarks, and it really highlights the value of our acquisition strategy over the years. When you talk about that's our largest deal of the quarter, well, that's our Entellitrak that came from MicroPact. It includes Socrata, another recent acquisition, SceneDoc, the NIC payments. It includes our strategic alliance with AWS.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

It is kind of a showcase deal for the quarter, and again, I think validates our acquisition strategy and how it plays in the market, even as it may take time for us to sort of build up and get these larger contracts that really put us in a competitive position that makes it difficult for others to compete with.

Rob Oliver
Rob Oliver
Analyst at Baird

Great. That's helpful. Thanks. I just had a follow-up. You guys have been pretty clear that payments is really the area where you're kind of leading in terms of, I don't want to say low-hanging fruit, because obviously it's not easy, but where you're kind of leading the charge in terms of the integration. You did make a comment, I believe, Lynn, about the Florida Master Limited or the Florida opportunity, but then I see you sitting on 28 master enterprise contracts. Just curious for any early color or indications around receptivity towards Tyler products being sold in there, and I know also those states are being recipients of some funds now. Just curious for any color around that. Thanks, guys.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

That's a good point, Rob, and you're right. We talk a lot about payments primarily because that was a big strategic initiative for Tyler before we even started talking with NIC. What's interesting there is just how as our teams get together, how complementary our products are, and how the things that was on Tyler's development roadmap were things that really NIC had already not just done, but perfected and things that Tyler had already had with their systems or things that NIC needed to do. You're right. Beyond payments, we talk about that a lot, but one of the things that makes us really excited is the ability to sell Tyler products through those state contracts and really leverage those NIC relationships.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

They've got very deep relationships at the highest levels of state government areas where really Tyler just didn't have access, and I'm talking about governors and senior decision-makers. You get in front of those people, and we're able to get in front of those people and try to talk to them about what are you guys trying to get done, what policies are you pursuing, and whether it's economic development or HHS or prison reform or whatever it is, and we've got the solutions to do it. That's really the crux of what we're doing with these weekly showcases with Tyler products is we have to educate all of these state GMs and the entire NIC executive team as to what our portfolio is really all about and how we can leverage that.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

I don't want to minimize that because we talk a lot about payments, but that is something that we see as significant upside.

Rob Oliver
Rob Oliver
Analyst at Baird

Real helpful, guys. Thank you very much.

Operator

The next question comes from Jonathan Ho with William Blair & Company. Please go ahead.

Jonathan Ho
Jonathan Ho
Analyst at William Blair & Company

Good morning. Congratulations on the strong quarter. Just wanted to maybe dig into some of the billable travel or some of the lower margin revenue that returned this quarter. Is there a way for you to maybe quantify for us maybe how much has returned and maybe what you expect in terms of, I guess the rest of the year in terms of how that will come back?

Brian Miller
Brian Miller
CFO at Tyler Technologies

Yeah. I don't have the number in front of me for billable travel. It's not significant. It's still well under what we typically did, which was about $5 million a quarter pre-COVID. It's probably on the order of 20% of that has come back. It's come back a little sooner than we expected. To see employees coming back to the offices. Our customers are starting to want to see our salespeople and our implementation people, in some instances, back on site. We still expect that we'll continue, in most cases, to deliver the majority of our implementation services remotely. There is a desire in an increasing number of customers to see people back on site. That's picked up even a little bit sooner than we expected. It's certainly well under half of what it was pre-COVID.

Brian Miller
Brian Miller
CFO at Tyler Technologies

Public safety is probably one of those areas because our clients never went home. The first responders and those agencies continued to work, and so they're ready to have us back on site as well. We're seeing a bit of that come back, but still well under the pre-COVID levels.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

Yeah, Jonathan, we're doing things to try to incentivize more remote delivery of service as well in terms of pricing and things like that. I think we're still trying to feel it out. As Brian said, the expectation is we will not go back to pre-COVID levels. There are parts of our business that really sort of still demand on-site, as Brian mentioned, public safety. On the others, we're going to work with our clients and working in different ways to try to bring that down.

Jonathan Ho
Jonathan Ho
Analyst at William Blair & Company

Thank you. Just in terms of trying to understand a little bit better the advantages of some of the statewide acquisition contracts that you've signed. Can you maybe help us understand how Tyler can leverage those contracts and maybe what the advantages of having those contracts over a traditional RFP process? What can you do with those that you couldn't do before? What does that sort of make easier in the contracting process? Thank you.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

You're talking about the NIC state contracts?

Jonathan Ho
Jonathan Ho
Analyst at William Blair & Company

Yes.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

Yeah. It's a couple things. I mean, those contracts that NIC has done an amazing job over the years. It takes them a little bit longer, but really of establishing contracts that are extremely open-ended, and as we like to use the term, hunting license. It allows under those contracts to pursue a lot of different opportunities with a lot of different agencies, and in some cases, even local jurisdictions. It allows them to push products, but more importantly, too, what they also bring is, as I just mentioned, is their deep relationships with different agencies and different higher execs at the state level, areas where Tyler just didn't have any exposure. It's leveraging those relationships, leveraging Tyler's products, leveraging those open-ended contracts, really creates a whole new opportunity for Tyler that we've never seen before.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

An example would be we're having discussions with a particular state with some court solutions, and we're actually able to have conversations at an extremely high level at a place where Tyler traditionally just had not been able to do it. Those relationships are coming from those state contracts. I mentioned the state of Oregon and the state of Idaho as renewals for NIC, and what's important there is the Oregon contract, that's an extension. That's an extension of a 10-year relationship. The Idaho contract's a two-year extension on a 22-year relationship. These are very deep relationships that NIC has done. Getting these renewals is something you don't take for granted, and you got to continue to deliver value.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

I think the flip side of that is what Tyler can bring is as we continue to leverage those relationships and put more products, it will actually bring that more value to those contracts and further deepen those relationships so that those will continue to sustain and survive well into the future.

Jonathan Ho
Jonathan Ho
Analyst at William Blair & Company

That's helpful. Thank you.

Operator

The next question comes from Keith Housum with Northcoast Research. Please go ahead.

Keith Housum
Keith Housum
Analyst at Northcoast Research

Good morning, guys, and congrats on a good quarter. Just two questions for you. One on the IRS contract. I think I heard you say you're one of two vendors that have been picked. Can you perhaps provide a more color? Are you guys splitting the revenue and the payment process here, or is there an opportunity perhaps expand that down the road?

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

Yeah. You're right. They went with two providers. No, it's not a partnership. What will be chosen is by the actual citizen or business who chooses to pay it. It's not unlike there are certain areas with our e-filing where there may be multiple people who are providing that service, even though the back end is through Tyler. We'll be marketing and doing what we can. We'll be trying to provide the best service. What's interesting, though, is that prior to this contract, they had actually, I think they had four vendors, none of which were selected here, or three vendors. Both us and the other vendor were new selections by the IRS.

Keith Housum
Keith Housum
Analyst at Northcoast Research

Great. Congratulations. Looking at the NIC growth, obviously that was a strong quarter for those guys. Was it more transactional based, or are they having success with the platforms that they were developing prior to your purchase, the payments and the recreational license and such?

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

Yeah. I think they had, as you mentioned, a really great quarter. I think their revenue was up around 19%, and really, they really outperformed in a couple areas. Their state enterprise transaction revenue, which includes payments, and also their outdoor licensing, their Recreation.gov, as more and more people are getting outdoors. It's up significantly over a year ago. Obviously, we also mentioned the COVID-related services continue to outperform, even as we expect those to taper off. Yeah, it's that state enterprise transaction revenue, really payments, outdoor licensing, and COVID.

Keith Housum
Keith Housum
Analyst at Northcoast Research

Great. Thank you.

Operator

Again, if you have a question, please press the star key, then the number one on your touchtone phone. The next question comes from Kirk Materne. Excuse me, Kirk Materne of Evercore ISI. Please go ahead.

Kirk Materne
Kirk Materne
Analyst at Evercore ISI

All right, thanks very much. Lynn, can you just give us an update on how it's going in terms of moving more of your products over to AWS at this point in time? When do you think you can have maybe a plurality of products running on AWS and get some of the benefits to the business model from that? I'm just trying to get a sense on how far along we are on that front.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

I'd say we're still in the early innings there. The expectation for me is across our business lines, as we get into the second half of the year, we're going to start putting new clients there. We've still been, over the last year, validating really sort of some of the costs. It's a project we call Lighthouse, where we're taking existing clients across all of our core apps, and we're putting them in AWS, running them and verifying the costs and seeing. Obviously, we're doing things already to make changes to our products to make them run more efficient in AWS. This also helps provide a roadmap. I think as you see going into next year, you're going to continue to see movement of new business into AWS because the goal is to eventually move out of two Tyler data centers to one.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

We're going to need to start bringing that down. We'll start with new business, and then we will probably start accelerating. We've already been accelerating our flips, but at some point, put together a more robust migration for existing. I'd say overall, we're still in the early innings, and I think we'll probably be in a better position to report on that kind of progress really starting next year.

Kirk Materne
Kirk Materne
Analyst at Evercore ISI

That's great. Thank you for that. Brian, just as sort of point of clarification, I know you don't want to give anything 2022 related at this point in time. Should we just be zeroing out the COVID-related revenue from NIC for 2022 at this point in time? Is that sort of what you would advise us as we start thinking ahead to next year? I know you don't want to give anything formal, seems like that revenue is going to be pretty immaterial next year.

Brian Miller
Brian Miller
CFO at Tyler Technologies

Yeah, that's our expectation now, that there won't be anything there next year.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

To be honest, Kirk, that's my hope, because that means that COVID is going away.

Kirk Materne
Kirk Materne
Analyst at Evercore ISI

Me too. Let's all hope it's zero. Anyways. All right, thanks, guys. Congrats on the quarter.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

Thanks, Kirk.

Operator

We have a follow-up from Matt VanVliet with BTIG. Please go ahead.

Matt VanVliet
Matt VanVliet
Analyst at BTIG

Yeah, thanks, guys. Sorry, Brian, just one quick follow-up. You mentioned the cash flow impact from some of the previously collected but then remitted funds for NIC post-close. Could you just give us a sense for the magnitude there and how much it actually impacted cash flow in the quarter?

Brian Miller
Brian Miller
CFO at Tyler Technologies

Yeah, that was about $55 million. How much the reduction from the liability we had on the books for funds payable to clients, how much that went down from the time of acquisition to the end of the quarter. Pretty significant impact. That's just money that's passing through. Over the course of a longer period of time, that impact is zero. It comes in and goes out. Just the timing of it relative to what was on their balance sheet at the time of the acquisition and paid shortly afterwards ran through our cash flow statement to the tune of about $55 million.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

Yes, the gross versus net payments primarily.

Brian Miller
Brian Miller
CFO at Tyler Technologies

Yeah.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

Which also impacts margins.

Brian Miller
Brian Miller
CFO at Tyler Technologies

Cash passing through us.

Matt VanVliet
Matt VanVliet
Analyst at BTIG

Okay, appreciate it. Thank you.

Operator

The next question comes from Joe Goodwin with JMP Securities. Please go ahead.

Joe Goodwin
Joe Goodwin
Analyst at JMP Securities

Hey, guys. Good morning. Congrats on the quarter. Just a quick question on the master contracts. Great to see the renewals come through. I guess, now that NIC is combined with Tyler, does that motion of actually securing net new contracts or just new contracts with these states change at all? Any commentary there would be great.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

I don't think there's a fundamental change in that process. Like I said, what I believe will happen over time is NIC, as I said, they've done a great job of building these relationships. These are all very long-term relationships. They got to continue to deliver value. What I think will happen over time is that as Tyler's able to enhance that value, I think it will only help to facilitate those renewals in the future.

Joe Goodwin
Joe Goodwin
Analyst at JMP Securities

Thank you.

Operator

Was there a follow-up, Mr. Goodwin?

Joe Goodwin
Joe Goodwin
Analyst at JMP Securities

No, there wasn't. Thanks.

Operator

Thank you. At this time, there appear to be no more questions, Mr. Moore, so I'll turn the call back over to you for closing remarks.

Lynn Moore
Lynn Moore
President and CEO at Tyler Technologies

Great. Thanks, Andrew. Thanks everybody for joining us today. We certainly hope you stay safe and healthy. If you have any further questions or follow up, please feel free to reach out to Brian Miller or myself. Thanks, everybody.

Operator

The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.

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