United Parcel Service (NYSE:UPS) is a global package delivery and supply chain management company headquartered in Atlanta, Georgia. The firm specializes in the pickup, transportation and delivery of documents, packages and freight through an integrated network of ground and air operations. In addition to traditional small-package delivery, UPS provides services in areas such as freight forwarding, customs brokerage and cross-border trade facilitation.
UPS operates an extensive logistics platform that includes express parcel delivery, less-than-truckload (LTL) and full-truckload (FTL) freight, supply chain optimization, warehousing and distribution. The company’s e-commerce solutions encompass order fulfillment, returns management and last-mile delivery designed to support retailers, manufacturers and third-party logistics providers. UPS Capital, a subsidiary, offers financial and insurance services tailored to the transportation industry.
With operations in more than 220 countries and territories, UPS maintains a vast network of regional hubs, local distribution centers and the company’s airline division, UPS Airlines. Ground services connect urban and rural areas across North America through a fleet of delivery vehicles, while express air routes link major global markets. UPS continually invests in technology—such as data-driven route optimization and advanced sorting systems—to enhance efficiency and service consistency.
Founded in 1907 in Seattle as the American Messenger Company by James E. Casey, UPS has evolved into one of the world’s largest logistics providers. The company adopted the United Parcel Service name in 1919 and later relocated its headquarters to Atlanta. Carol B. Tomé, appointed CEO in 2020, leads the organization with a focus on sustainability, digital innovation and expanding its global footprint to meet evolving customer demands.
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