Salesforce, Inc. (NYSE: CRM) develops cloud-based customer relationship management (CRM) software and enterprise applications. Its platform helps organizations manage sales, customer service, marketing, commerce, analytics, data integration and collaboration through subscription-based services.
The company’s product portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Salesforce Platform, Data Cloud and Tableau. Salesforce also offers MuleSoft integration technology, Slack collaboration software and artificial intelligence capabilities through its Einstein platform. These products are designed to help businesses connect customer information, automate workflows and use data to support customer engagement and decision-making.
Founded in 1999, Salesforce is headquartered in San Francisco, California, and serves businesses and other organizations in markets around the world. Marc Benioff, one of the company’s co-founders, serves as chair and chief executive officer. Salesforce has expanded beyond its original CRM software offering through product development and acquisitions, including Tableau, MuleSoft and Slack.
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