Trip.com Group (NASDAQ: TCOM) is a leading online travel services provider headquartered in Shanghai, China. Established in 1999 as Ctrip, the company has grown into a global travel platform offering a comprehensive range of products and services. Through its flagship brands—Trip.com, Ctrip, Skyscanner and Qunar—Trip.com Group enables customers to research, plan and book travel accommodations, transportation, tours and activities worldwide.
The company’s core offerings include hotel reservations, flight bookings, package tours and corporate travel management. Its technology-driven platforms aggregate inventory from hotels, airlines, car rental services and tour operators to deliver real-time availability, competitive pricing and seamless booking experiences. Trip.com Group has also invested in mobile applications and AI-enabled customer support, enhancing personalization and convenience for users across desktop and mobile channels.
Since its founding, Trip.com Group has pursued strategic expansions both organically and through acquisitions. In 2017, it merged with Qunar Technology and later acquired Skyscanner, solidifying its presence in key markets across Europe, North America and Southeast Asia. The company serves millions of customers from more than 200 countries and regions, supporting multiple languages and payment methods to cater to diverse traveler needs.
Under the leadership of CEO Jane Jie Sun, Trip.com Group emphasizes innovation, digitalization and sustainable tourism. The executive team combines deep industry expertise with a forward-looking approach to product development and market expansion. With a commitment to customer satisfaction and operational efficiency, Trip.com Group continues to invest in technology, partnerships and talent to maintain its competitive position in the evolving global travel landscape.
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