Genpact (NYSE:G) Ltd. (NYSE:G) is a global professional services and technology company that helps organizations transform business processes and operations. Its services combine consulting, digital technology, data and artificial intelligence, and domain expertise to support process modernization, automation, and operational improvement.
The company provides services across finance and accounting, procurement, supply chain management, customer experience, risk and compliance, lending, and analytics. Genpact also develops and implements technology solutions involving artificial intelligence, cloud computing, data management, and automation. Its clients include businesses in financial services, healthcare and life sciences, consumer goods, high technology, manufacturing, and other industries.
Genpact was established in 1997 as a captive business-services operation of General Electric and became an independent company in 2005. It completed its initial public offering in 2007. Genpact serves clients globally, with operations and delivery capabilities spanning North America, Europe, Asia, Latin America, and other international markets. The company is led by Chief Executive Officer Balkrishan “BK” Kalra.
