TeleTech (NASDAQ:TTEC), operating as TTEC Holdings, Inc. (NASDAQ:TTEC), is a global customer experience technology and services company headquartered in Denver, Colorado. The company helps organizations design, build and manage customer interactions across digital and traditional channels.
TTEC’s services include customer care, technical support, sales, revenue growth, back-office operations, trust and safety, consulting, analytics and artificial intelligence. Its technology offerings support cloud-based customer experience management, automation, customer relationship management and other digital engagement activities.
The company serves clients across industries including communications, financial services, healthcare, retail, travel and hospitality, technology and the public sector. Its operations and client delivery capabilities extend across North America, Latin America, Europe, Asia-Pacific and other international markets.
Founded in 1982 by Kenneth Tuchman as TeleTech, the company adopted the TTEC name in 2018 to reflect its broader focus on technology-enabled customer experience services. Tuchman has served as the company’s chairman and chief executive officer.
