NASDAQ:KHC Kraft Heinz Q4 2021 Prepared Remarks Earnings Report $22.92 -0.39 (-1.67%) Closing price 05/15/2026 04:00 PM EasternExtended Trading$23.01 +0.09 (+0.38%) As of 05/15/2026 07:59 PM Eastern Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Massive. Learn more. ProfileEarnings HistoryForecast Kraft Heinz EPS ResultsActual EPS$0.79Consensus EPS $0.62Beat/MissBeat by +$0.17One Year Ago EPS$0.80Kraft Heinz Revenue ResultsActual Revenue$6.71 billionExpected Revenue$6.63 billionBeat/MissBeat by +$74.41 millionYoY Revenue Growth-3.30%Kraft Heinz Announcement DetailsQuarterQ4 2021 Prepared RemarksDate2/16/2022TimeBefore Market OpensConference Call DateTuesday, February 15, 2022Conference Call Time7:00PM ETUpcoming EarningsKraft Heinz's Q2 2026 earnings is estimated for Wednesday, July 29, 2026, based on past reporting schedules, with a conference call scheduled at 9:00 AM ET. Check back for transcripts, audio, and key financial metrics as they become available.Conference Call ResourcesConference Call AudioConference Call TranscriptSlide DeckPress Release (8-K)Annual Report (10-K)Earnings HistoryCompany ProfileSlide DeckFull Screen Slide DeckPowered by Kraft Heinz Q4 2021 Prepared Remarks Earnings Call TranscriptProvided by QuartrFebruary 15, 2022 ShareLink copied to clipboard.Key Takeaways Positive Sentiment: Kraft Heinz reported organic net sales grew 1.8% in 2021 versus 2020, adjusted EBITDA was nearly $6.4 billion, and net leverage fell to 2.9× (3.2× including divestitures). Positive Sentiment: The company delivered $800 million in gross efficiencies over two years, enabling reinvestment in brands, digital talent (100+ hires), and ESG programs. Positive Sentiment: Innovation and marketing accelerated with the launch of an internal creative agency “The Kitchen”, high-impact campaigns (e.g., Heinz on Mars, TikTok challenges), and new products that achieved 1.5× sales per SKU, earning a record 123 awards. Positive Sentiment: Portfolio reshaping cut U.S. private-label exposure from 17% to 11% through divestitures and boosted global taste-elevation via acquisitions like Hassan Foods, Hemmer, BR Spices, and Just Spices, with two-thirds of business now in growth platforms. Neutral Sentiment: The 2022 outlook targets low single-digit organic net sales growth and adjusted EBITDA of $5.8 billion–$6.0 billion, with margin pressure expected in H1 as pricing actions catch up to rising input costs. AI Generated. May Contain Errors.Conference Call Audio Live Call not available Earnings Conference CallKraft Heinz Q4 2021 Prepared Remarks00:00 / 00:00Speed:1x1.25x1.5x2xTranscript SectionsPresentationParticipantsPresentationSkip to Participants Christopher JakubikHead of Global Investor Relations at The Kraft Heinz Company00:00:01Hello, this is Christopher Jakubik, Head of Global Investor Relations at The Kraft Heinz Company, and welcome to our Fourth Quarter 2021 Business Update. During our review, we will make some forward-looking statements that are based on how we see things today. Actual results may differ due to risks and uncertainties, and these are discussed in our earnings release and our filings with the SEC. We will also discuss some non-GAAP financial measures during these remarks. These non-GAAP financial measures should not be considered a replacement for and should be read together with GAAP results. You can find the GAAP to non-GAAP reconciliations within our earnings release and the supplemental materials posted at ir.kraftheinzcompany.com. Today, our Chief Executive Officer, Miguel Patricio, will provide an update on our overall business performance. Christopher JakubikHead of Global Investor Relations at The Kraft Heinz Company00:00:51Carlos Abrams-Rivera and Rafael Oliveira will give some specific focus on the U.S. and international segments of our business. Paulo Basilio, our Global Chief Financial Officer, will provide an overall financial review and our 2022 outlook. We've also scheduled a separate live question and answer session with analysts. You can access our earnings release, supplemental materials, and audio of our question and answer session at ir.kraftheinzcompany.com. A replay of the question and answer session will be available following the event through the same website. With that, I will turn it over to Miguel Patricio. Miguel PatricioCEO at The Kraft Heinz Company00:01:31Thank you, Chris. It's certainly a pleasure to begin the year reporting that the hard work and dedication of our people globally enabled strong results and further progress for our company. We are now more than two years into our transformation, and despite significant headwinds, we have been able to react to immediate impacts of the pandemic as well as continue to advance our strategic plan. We have stood up our operating model, made significant and valuable improvements that make us stronger for the long term, and should benefit us greatly going forward. Our achievements are proof that our approach on combining scale and agility together has contributed to better, higher quality results, greater efficiency across the company, and more relevance with customers and our consumers. Miguel PatricioCEO at The Kraft Heinz Company00:02:33Assessing our performance through the lens gives me great confidence in our ability to build upon our success from 2021, and carry that momentum into the next phase of our transformation this year. In terms of better results, as shown on slide five, we continue to perform well in the three most important aspects of the game, growth, profitability, and strategic optionality. For the full year, organic net sales grew 1.8% versus an extraordinary 2020. Adjusted EBITDA was nearly $6.4 billion, and we cut net leverage down 2.9x, or 3.2x when you consider the impact of our divestitures. Versus 2019, we are much further along than our original strategic plan ever imagined. Miguel PatricioCEO at The Kraft Heinz Company00:03:39As I said on our previous earnings call, how we have delivered is what makes us both confident and optimistic about our company, our business, and where we are headed. For instance, despite the inflationary pressures that the entire industry has been facing, our margins remain strong. In fact, our gross margin has grown 0.7 percentage points since 2019. When we look at the drivers of our Adjusted EBITDA performance over the last two years, we have taken steps to mitigate the impact of inflation through gross efficiencies and price actions. We have continued to make our scale work for us, including driving supply chain efficiencies and fueling investments back into our brands, which will propel our long-term potential. Miguel PatricioCEO at The Kraft Heinz Company00:04:43Our commitment to becoming more efficient and invest in our brands has delivered more than $800 million in gross efficiencies over the last two years. This has allowed us to continue investing in people, marketing, and other critical elements of our transformation, while still generating Adjusted EBITDA growth. That investment is critical because it enable us to build more relevance. Nowhere has it been more critical to how we are delivering than the investments we have made in our people. It's an area where we are still at the beginning of our journey. In the first two years of this journey, we have brought in experienced talent to reshape culture and fill in the gap for critical skill sets. This now includes more than 100 new hires with digital expertise. Miguel PatricioCEO at The Kraft Heinz Company00:05:50At the same time, 2021 was the first full year we activated people with purpose in its entirety, from the announcement of our diversity, inclusion, and belonging aspirations to our employee days of service that took place around the world. Our results so far have been encouraging. We were named an employer of choice in six countries. Our voluntary turnover rate was lower in 2021 than 2019 levels, which is a rare accomplishment in today's environment. We made the 2022 Forbes list of America's best large employers in the United States and the best employers list in Canada. On the diversity front, we were just included for the first time on Bloomberg's 2022 Gender-Equality Index, which recognized companies around the world who are committed to making strides toward transparency and equality in the workplace. Miguel PatricioCEO at The Kraft Heinz Company00:06:58We were included for the fourth year on the Human Rights Campaign US Corporate Equality Index, an index that benchmarks corporate policies, practices and benefits pertinent to LGBTQ+ employees. The investments we have made in our people are enabling them to deliver with purpose, and our teams are making great progress across our various ESG initiatives. In terms of environmental stewardship, we committed in 2021 to carbon neutrality by 2050, with a 50% reduction in greenhouse gas emissions by 2030. Within our responsible sourcing pillar, we have made strides in improving the impact from our supply chain through the launch of updated supplier guiding principles and our industry-leading sustainable agricultural practices for our beans and tomatoes. In terms of healthy living and community support, we are more than 45% of the way towards our goal of providing 1.5 billion meals by 2025. Miguel PatricioCEO at The Kraft Heinz Company00:08:17I'm very proud of the work the team has done in this very important area, which is critical to advancing our strategic plan. From the time I arrived here, my ambition has been to transform Kraft Heinz into an innovation and consumer-driven company. Our shift to a consumer-driven mindset has been powerful, with 2021 seeing an explosion of creativity across our entire company. We are now seeing this come to life in some of our biggest brands in our biggest markets. With the global rollout of our internal agency, The Kitchen, we are now moving at the speed of the culture and building a community of creatives. Highlights include bold ideas like Heinz on Mars, our recent eighties-inspired content partnership for U.S. with Jimmy Kimmel's live TV special, and the recent success of our Oscar Mayer face mask. Miguel PatricioCEO at The Kraft Heinz Company00:09:24We also reached new audiences on new channels like TikTok, where, for example, in Egypt, we challenge cultural food norms, proving Heinz sauces work just as well as local ones, earning more than 1 billion earned media impressions and significantly driving sales. We have also stepped up our innovation and renovation efforts, building a powerful portfolio for the future. Our 2021 new product launches in the U.S. have resulted in 1.5 as many dollars per SKU, while enjoying 2.4x the velocities as the average 2019 launches. The impact we are having is now being recognized externally as well. This past year alone, we won 123 marketing, product, and innovation awards, our most awarded year ever. Miguel PatricioCEO at The Kraft Heinz Company00:10:22Just a few weeks ago, Ad Age named us the No. 4 marketer of the year, with the magazine crowning our Heinz Draw Ketchup as the No. 1 ad of the year in North America. We certainly have more work ahead of us, but our culture of creativity is beginning to take shape. The final area I would like to highlight is how we are sharpening our focus on the areas we are most advantaged, that present the greatest opportunity, and help us accelerate our long-term growth potential. We had a busy year of divestitures and acquisitions. We completed the divestitures of nuts and natural cheese to businesses that have significant exposure both to private label and commodities. Going forward, as a result of the divestitures, we have reduced our U.S. private label exposure from 17%-11%. Miguel PatricioCEO at The Kraft Heinz Company00:11:28We also announced four investments to build our global Taste Elevation platform. Two are geared towards geographic expansion, Assan Foods in the Middle East, and Hemmer, one of Brazil's largest sauce makers, with both bringing foodservice expansion opportunities. The other two will bring insights and capability building that will help us grow faster and into new territories. Those include Brazil-based startup BR Spices and German-based Just Spices, a deal that will help us strengthen and enhance our own direct-to-consumer capabilities as well as leverage Just Spices' strong artificial intelligence. Almost 2/3 of our business is now in Grow portfolio realms where we see the tremendous potential. As the name implies, our Grow platforms, which include Taste Elevation, have a huge runway for growth and we expect to carry higher than average profit margins into the future. Miguel PatricioCEO at The Kraft Heinz Company00:12:37As we sharpen our focus, we are already seeing robust net sales performance across the channels we serve. The strong performance as well as the infrastructure we have put in place to drive sustainable growth reinforces our optimism about our potential going forward. With that, let me pass it along to Carlos and Rafa to discuss how we are better capturing and competing for consumers in the United States and our international markets. Carlos Abrams-RiveraU.S. Zone President at The Kraft Heinz Company00:13:17Thank you, Miguel. To echo your earlier comments, I am so proud of the progress our team in the U.S. has made over the past two years. We have driven strong results and built sustainable advantage for our business that will benefit us as we tackle the challenges of the dynamic global environment. In terms of full-year results, the U.S. zone delivered organic net sales growth of 1.6% versus an extraordinary 2020, and 9.3% growth versus 2019. Adjusted EBITDA was nearly $5.2 billion. That's up more than $300 million versus 2019 despite the impact from divestitures. We have built momentum where it mattered most, with consumers. The two metrics we have come to track closely for the past two years are household penetration and repeat rates. Carlos Abrams-RiveraU.S. Zone President at The Kraft Heinz Company00:14:12As you can see on slide 12, for the full year of 2021, we grew both metrics versus 2019 by 2% and 5% respectively. Our priority growth platforms performed even better, with Taste Elevation gaining 4 percentage points in household penetration and 9 percentage points in repeat. Easy Meals Made Better, gaining 5 percentage points in household penetration and 10 percentage points in repeat. Certainly, the rise in at-home consumption during the pandemic has helped, but we haven't been watching from the sidelines. We have been investing to energize our brands, give them greater relevance, greater awareness, and greater resiliency, and it is paying off. At the same time, we have more work to do. Specifically, we need to do a better job anticipating demand and forecasting more accurately, and as a result, holding on to market share in part of our portfolio. Carlos Abrams-RiveraU.S. Zone President at The Kraft Heinz Company00:15:17Frankly, our 2021 share performance was not where it needs to be. While we saw strong share performances in iconic brands such as Heinz Ketchup, Kraft Singles, Velveeta, Mio and Capri Sun, we lost share in other parts of the portfolio. That's the bad news. The good news is that we know what needs to be fixed and how to go about fixing it from a root cause perspective. 40% of our share loss in Q4 was due to one-time supply and other challenges that we plan to recover in Q1. 30% was due to production constraints that we expect will be resolved by the end of the first half. The remaining 30% are in categories where we are looking to implement new game plans, supply chain-oriented and otherwise during the course of the year. Carlos Abrams-RiveraU.S. Zone President at The Kraft Heinz Company00:16:10Improving our share performance will be our focus going forward. Based on the investments we have already been making to build greater relevance and resiliency with consumers and customers, along with the supply chain improvements I just mentioned, I am confident we'll begin to see improved share performance beginning in Q2 of this year. Specifically, we have delivered a 40% increase in renovation projects in 2021 versus 2019. We have boosted our working media dollars since 2019, and we're making each of those dollars work harder for our brands. This work is yielding results. Last quarter, we discussed the Oscar Mayer relaunch and the share gains we saw as a result. Kraft Mac & Cheese has changed the conversation around comfort and its role in delivering daily comfort to those of all ages. Carlos Abrams-RiveraU.S. Zone President at The Kraft Heinz Company00:17:05Lunchables has shifted from product-focused marketing to building an experiential brand that kids ask for and parents approve. Velveeta is celebrating the joy of eating for pure pleasure. Each of these brands ended the year gaining market share as a result. Beyond driving more relevance for our consumers, we have also made huge strides in partnering with our customers. We are seeing our foodservice business gain share and both our retail consumption and sales surpass pre-pandemic level. We have made great strides in bringing forward insights and shopper-based research to create plans that drive results for us and our customers. In the U.S., we have successfully ramped up efforts to provide solutions that are mutually beneficial with customers, like in-store destinations that we call perfect store merchandising. The creation of centralized customer development and revenue management team has been a big part of this. Carlos Abrams-RiveraU.S. Zone President at The Kraft Heinz Company00:18:08The feedback from our retail partners is encouraging. This past year, Kantar ranked Kraft Heinz sales force within the top five in the United States. We also rose two spots in overall rank in the annual Advantage Report, which takes into account robust feedback from some of our largest customers across a variety of metrics. In Canada, we rose six spots in the Advantage Report, and were named Most Improved Supplier. Overall, by winning with our consumers and customers as we demonstrated last year, I am confident that we will continue to deliver great results in 2022 and beyond. With that, I hand it over to Rafa to discuss our international segment. Rafael OliveiraInternational Zone President at The Kraft Heinz Company00:18:54Thank you, Carlos. To start with our International Zone results, for full year 2021, we grew organic net sales a healthy 3.1% versus a very strong 2020, and 7.7% versus 2019. Adjusted EBITDA was nearly $1.1 billion. Overall, a great year for our team, and the future looks even brighter. Last year, we discussed our strategy for the International Zone, and driving growth in Taste Elevation is at the center of that strategy. I'm very happy to tell you that in 2021, we have done just that. In Taste Elevation, full year net sales were up 11% versus 2019, and we gained share in over 70% of our businesses. Rafael OliveiraInternational Zone President at The Kraft Heinz Company00:19:49This was driven not only by strong execution from our sales teams, but also by innovating to meet our consumer needs in each of the countries we serve. We have also increased our marketing support in Taste Elevation to connect with those consumers. While I'm very pleased with the results in retail, our food service performance has been no less impressive. Sales grew by 23% versus 2020, and I'm very pleased to tell you that by the end of 2021, our food service business is back to pre-pandemic levels. We achieved this by continuously expanding our partnerships, especially with QSR customers, by setting a company record for the number of limited time offerings with key customers like Burger King and new distribution of our ketchup and mayo sachets to multinational players like Domino's and KFC. Rafael OliveiraInternational Zone President at The Kraft Heinz Company00:20:48These achievements not only helped us outperform the industry significantly compared to 2019, but also contributed to more than 350 million incremental media impressions for the Heinz brand YoY. The other key tenets of our strategy in international are to drive growth in emerging markets and to energize developed markets, and I'm pleased to say that in 2021, we did both. Emerging markets present a huge opportunity for Kraft Heinz, which we are seizing. At the same time, we have a large, healthy business in developed markets that we need to continue to nurture. In 2021, we saw balanced growth across the two. In emerging markets, we continue to leverage our repeatable go-to-market model. We began developing this a few years ago. Rafael OliveiraInternational Zone President at The Kraft Heinz Company00:21:43We are now live in countries representing 30% of our emerging markets business, and that part of the emerging markets business is growing strong double digits. We have plans to continue rolling out the model in 2022 to boost our coverage to more than three-quarters of the emerging markets business. In developed markets, 2021 saw many exciting wins across our product portfolio and our markets. We continue to expand our plant-based portfolio, starting with Heinz vegan sauces and Heinz Beanz Burgerz in the U.K., as well as Kraft Vegan Mac & Cheese in Australia. This year, we also launched our Beanz Liberation campaign in the U.K. to kickstart the plant-based portfolio expansion by leveraging the strong equity of Heinz Beanz. Also building on the strong equity of Heinz, we expanded into new categories. Rafael OliveiraInternational Zone President at The Kraft Heinz Company00:22:42In the U.K., we introduced a new range of pasta sauces. After only three months, we already reached 5% share. In Australia, we ventured into ready meals and frozen vegetarian snacks. Beyond Heinz, we are continuing to expand our brand portfolio. We launched F. Whitlock & Sons in Australia. We launched all new Kumana sauces in the U.K. This is an authentic Venezuelan hot sauce that delivers a creamy flavor experience perfect for literally any dish. It allows us to capitalize on consumer trends around hot and avocado. We launched line extensions on our successful Gravox brand in Australia. To summarize, we are driving growth and improving our relevance with consumers consistent with our strategy to focus on Taste Elevation and emerging markets. It give us great confidence as we begin 2022. Rafael OliveiraInternational Zone President at The Kraft Heinz Company00:23:45With that, let me pass it to Paulo to talk more about our financial performance and our outlook. Paulo BasilioGlobal CFO at The Kraft Heinz Company00:23:53Thank you, Rafa. I think it's useful to start our financial review and outlook in much the same way as Miguel did, by providing some important perspectives on our 2021 performance in the context of our multi-year strategy. From a financial perspective, our strategy has been to bring scale and agility together to make Kraft Heinz more relevant, more efficient, and deliver better results by unlocking higher gross profit that we can reinvest strategically in growing areas. We saw this in the way we ended the year. From a total company perspective, our Q4 organic net sales and constant currency Adjusted EBITDA closed very strong. Our gains relative to pre-pandemic levels are proving durable. Despite recent inflationary pressures, our efficiency and therefore profitability remains at industry-leading levels. Our constant currency Adjusted EBITDA remains strong. Paulo BasilioGlobal CFO at The Kraft Heinz Company00:25:00Although, as expected, the timing of cost versus price realization kept our margins to lower than run rate levels. We have built momentum over the past two years in a way that has been highly consistent with our strategy. Our organic net sales growth has been driven by our priority platforms of Taste Elevation and Easy Meals Made Better. Our gross margin has been resilient versus 2019 levels as price realization is coming through and our focus on variable cost efficiencies is paying off. This is very encouraging given that few companies in our industry have been able to sustain gross margins versus pre-pandemic levels given the recent spike in inflation. In fact, we have grown constant currency Adjusted EBITDA more than 4% versus 2019, which included significant headwinds from divestitures and the McCafé business exit. Paulo BasilioGlobal CFO at The Kraft Heinz Company00:26:00In terms of our cash generation and balance sheet strength, our free cash flow conversion has been consistent with our ongoing target of 100%, and is significantly better than 2019, as we have worked hard to control working capital. In terms of leverage, we retired $6.2 billion of debt throughout 2021, bringing our net leverage down to 2.9x or 3.2x when you consider the impact of our divestitures. This is well below our target of under 4x and is now consistent with, if not better, than many of our investment-grade peers. As we have deleveraged, we have been able to extend the maturity of our debt portfolio and significantly reduce our debt coming due over the next five years while maintaining our average interest rate at very attractive levels. Paulo BasilioGlobal CFO at The Kraft Heinz Company00:27:03We are in a much better position than we were only two years ago. Which brings me to our outlook for 2022. To state the obvious, it remains a very fluid environment, and we have all seen that input costs have kept going up since the end of October, the last time we provided an update. Fortunately, we are already well positioned with the many levers we can pull to respond to inflationary pressures and protect our ability to invest in growth. To put our expectations for 2022 in the context of our strategy relative to our 2019 base year and accounting for all the puts and takes, organic net sales growth should exceed our long-term algorithm of 1%-2% on a compounded basis. Paulo BasilioGlobal CFO at The Kraft Heinz Company00:27:56Our Adjusted EBITDA CAGR for the ongoing business should be within our long-term algorithm of 2%-3% in a range of $5.8 billion-$6 billion. From a top-line perspective, we expect low single-digit organic net sales growth with stronger consumption versus pre-pandemic levels. This reflects retaining consumers in trips that we gained during the pandemic, further share gains in food service channels, ongoing emerging market expansion. Our pricing actions continue to take hold, as well as the negative impact from price elasticity on volume/mix and the continuing impact of supply chain constraints in the first half. In terms of Adjusted EBITDA, we expect to deliver between $5.8 billion-$6 billion. Paulo BasilioGlobal CFO at The Kraft Heinz Company00:28:50As we look to continue to protect our margin dollars from inflation, we keep implementing and building up our efficiency savings plan, and we keep executing the investments we have in our strategic plan. As I mentioned earlier, input costs have kept going up. While we ended 2021 having announced or fully implemented all the pricing we had planned, we are now taking additional pricing actions as appropriate. As a result, we continue to expect that percentage margins will remain pressured for the first half of the year as pricing continues to catch up to inflation. We also, therefore, expect closer to a 47-53 first half versus second half split of Adjusted EBITDA this year, including the benefit of the 53rd week in the second half of the year. Paulo BasilioGlobal CFO at The Kraft Heinz Company00:29:45Below the line, I would note that for the full year, we expect our effective tax rate for Adjusted EPS to be consistent with our 20%-22% long-term run rate. In addition, as noted on the slide, we will see the impact of both a 53rd week as well as the year-on-year impact from the divestitures on the nuts and natural cheese businesses that we completed last year. Stepping back and reflect on the past 2+ years since I took on the CFO role again, it has truly been an honor to have worked with Miguel and the Kraft Heinz team through the first phase of our transformation. Let me now hand it back to Miguel for some closing comments. Miguel PatricioCEO at The Kraft Heinz Company00:30:33Thank you, Paulo. As we wrap today's prepared remarks, I wanted to leave you with three thoughts. First, I want to thank Paulo for the tremendous partner he has been to me personally since I joined Kraft Heinz more than two years ago. In this time, we have become a far stronger company, even compared to what we were only 12 months ago. We are learning from challenges, acting like owners, and transforming Kraft Heinz for a long-term growth and advantage. Second, we have made tremendous progress in the first two phases of our transformation, resetting our foundation, fully deploying our new operating model and delivering results ahead of our expectations. Third, we still have much, but much more work and opportunity ahead of us as we transition to growth. Miguel PatricioCEO at The Kraft Heinz Company00:31:39Going forward, what gives us confidence in our ability to capture sustainable growth and profitability is not just what we have delivered, but how we are delivering and why we can be even better. That will be exactly the subject of our presentation at the CAGNY Conference next week. Thank you for your time and interest in Kraft Heinz.Read moreParticipantsExecutivesCarlos Abrams-RiveraU.S. Zone PresidentChristopher JakubikHead of Global Investor RelationsMiguel PatricioCEOPaulo BasilioGlobal CFORafael OliveiraInternational Zone PresidentPowered by Earnings DocumentsSlide DeckPress Release(8-K) Kraft Heinz Earnings HeadlinesInsider Spends US$5.0m Buying More Shares In Kraft Heinz1 hour ago | finance.yahoo.comWill Kraft Heinz's (KHC) Record Ad Push and Euro Debt Issue Reshape Its Brand-First Narrative?May 16 at 7:47 AM | finance.yahoo.comNobody Understands Why Trump Is Invading Iran (here’s the answer)Most investors are reacting to the Iran strikes without understanding the underlying motive driving the decision. Addison Wiggin, Founder of Grey Swan Investment Fraternity, says there is a hidden reason behind the bombing - and knowing it could change how you position your money right now.May 17 at 1:00 AM | Banyan Hill Publishing (Ad)Grocery and Restaurant Prices Post Biggest Jump Since 2022May 14 at 9:13 AM | 247wallst.comAnalysts Offer Insights on Consumer Goods Companies: Kraft Heinz (KHC), American Public Education (APEI) and Philip Morris (PM)May 14 at 7:41 AM | theglobeandmail.comThe Fed’s Worst-Case Scenario Is Quietly UnfoldingMay 14 at 7:41 AM | 247wallst.comSee More Kraft Heinz Headlines Get Earnings Announcements in your inboxWant to stay updated on the latest earnings announcements and upcoming reports for companies like Kraft Heinz? Sign up for Earnings360's daily newsletter to receive timely earnings updates on Kraft Heinz and other key companies, straight to your email. Email Address About Kraft HeinzThe Kraft Heinz (NASDAQ:KHC) (NASDAQ: KHC) is a global food and beverage company formed in 2015 through the merger of Kraft Foods Group and H.J. Heinz Company. The combination created one of the largest packaged-food companies in the world, built around well-known consumer brands. The merger was supported by major investors and established a multi-national platform for branded food products. Kraft Heinz develops, manufactures, markets and distributes a broad portfolio of branded packaged foods and condiments. Its product assortment includes iconic household names in categories such as condiments and sauces, cheese and dairy, meals and sides, meats, coffee and other shelf-stable and refrigerated items. The company sells products through retail, foodservice and other channels, and operates across North America, Europe, Latin America and parts of the Asia-Pacific region, serving consumers in many international markets. Kraft Heinz is headquartered in Chicago with historic operational roots in Pittsburgh and maintains global manufacturing, research and development, and sales operations to support its portfolio. The company emphasizes brand management, scale manufacturing and global distribution as core elements of its business model. Miguel Patricio has served as chief executive officer since 2019, leading efforts to refresh the company’s brand portfolio and improve growth execution while leveraging the company’s extensive marketing and supply-chain capabilities.View Kraft Heinz ProfileRead more More Earnings Resources from MarketBeat Earnings Tools Today's Earnings Tomorrow's Earnings Next Week's Earnings Upcoming Earnings Calls Earnings Newsletter Earnings Call Transcripts Earnings Beats & Misses Corporate Guidance Earnings Screener Latest Articles Peloton Stock Gives Back Gains After Upbeat Earnings ReportDatavalut Gains Traction: 5 Reasons to Sell NowTMC Stock: Why This Pre-Revenue Miner Is Worth WatchingRobinhood, SoFi, and Webull Are Telling Very Different StoriesViking Sails to All-Time Highs—Fundamentals Signal More to ComeYETI Rallies After Earnings Beat and Raised OutlookAeluma's Post-Earnings Dip Creates a Buying Opportunity Upcoming Earnings Palo Alto Networks (5/19/2026)Home Depot (5/19/2026)Keysight Technologies (5/19/2026)Analog Devices (5/20/2026)Intuit (5/20/2026)NVIDIA (5/20/2026)Lowe's Companies (5/20/2026)Medtronic (5/20/2026)Target (5/20/2026)TJX Companies (5/20/2026) Get 30 Days of MarketBeat All Access for Free Sign up for MarketBeat All Access to gain access to MarketBeat's full suite of research tools. 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PresentationSkip to Participants Christopher JakubikHead of Global Investor Relations at The Kraft Heinz Company00:00:01Hello, this is Christopher Jakubik, Head of Global Investor Relations at The Kraft Heinz Company, and welcome to our Fourth Quarter 2021 Business Update. During our review, we will make some forward-looking statements that are based on how we see things today. Actual results may differ due to risks and uncertainties, and these are discussed in our earnings release and our filings with the SEC. We will also discuss some non-GAAP financial measures during these remarks. These non-GAAP financial measures should not be considered a replacement for and should be read together with GAAP results. You can find the GAAP to non-GAAP reconciliations within our earnings release and the supplemental materials posted at ir.kraftheinzcompany.com. Today, our Chief Executive Officer, Miguel Patricio, will provide an update on our overall business performance. Christopher JakubikHead of Global Investor Relations at The Kraft Heinz Company00:00:51Carlos Abrams-Rivera and Rafael Oliveira will give some specific focus on the U.S. and international segments of our business. Paulo Basilio, our Global Chief Financial Officer, will provide an overall financial review and our 2022 outlook. We've also scheduled a separate live question and answer session with analysts. You can access our earnings release, supplemental materials, and audio of our question and answer session at ir.kraftheinzcompany.com. A replay of the question and answer session will be available following the event through the same website. With that, I will turn it over to Miguel Patricio. Miguel PatricioCEO at The Kraft Heinz Company00:01:31Thank you, Chris. It's certainly a pleasure to begin the year reporting that the hard work and dedication of our people globally enabled strong results and further progress for our company. We are now more than two years into our transformation, and despite significant headwinds, we have been able to react to immediate impacts of the pandemic as well as continue to advance our strategic plan. We have stood up our operating model, made significant and valuable improvements that make us stronger for the long term, and should benefit us greatly going forward. Our achievements are proof that our approach on combining scale and agility together has contributed to better, higher quality results, greater efficiency across the company, and more relevance with customers and our consumers. Miguel PatricioCEO at The Kraft Heinz Company00:02:33Assessing our performance through the lens gives me great confidence in our ability to build upon our success from 2021, and carry that momentum into the next phase of our transformation this year. In terms of better results, as shown on slide five, we continue to perform well in the three most important aspects of the game, growth, profitability, and strategic optionality. For the full year, organic net sales grew 1.8% versus an extraordinary 2020. Adjusted EBITDA was nearly $6.4 billion, and we cut net leverage down 2.9x, or 3.2x when you consider the impact of our divestitures. Versus 2019, we are much further along than our original strategic plan ever imagined. Miguel PatricioCEO at The Kraft Heinz Company00:03:39As I said on our previous earnings call, how we have delivered is what makes us both confident and optimistic about our company, our business, and where we are headed. For instance, despite the inflationary pressures that the entire industry has been facing, our margins remain strong. In fact, our gross margin has grown 0.7 percentage points since 2019. When we look at the drivers of our Adjusted EBITDA performance over the last two years, we have taken steps to mitigate the impact of inflation through gross efficiencies and price actions. We have continued to make our scale work for us, including driving supply chain efficiencies and fueling investments back into our brands, which will propel our long-term potential. Miguel PatricioCEO at The Kraft Heinz Company00:04:43Our commitment to becoming more efficient and invest in our brands has delivered more than $800 million in gross efficiencies over the last two years. This has allowed us to continue investing in people, marketing, and other critical elements of our transformation, while still generating Adjusted EBITDA growth. That investment is critical because it enable us to build more relevance. Nowhere has it been more critical to how we are delivering than the investments we have made in our people. It's an area where we are still at the beginning of our journey. In the first two years of this journey, we have brought in experienced talent to reshape culture and fill in the gap for critical skill sets. This now includes more than 100 new hires with digital expertise. Miguel PatricioCEO at The Kraft Heinz Company00:05:50At the same time, 2021 was the first full year we activated people with purpose in its entirety, from the announcement of our diversity, inclusion, and belonging aspirations to our employee days of service that took place around the world. Our results so far have been encouraging. We were named an employer of choice in six countries. Our voluntary turnover rate was lower in 2021 than 2019 levels, which is a rare accomplishment in today's environment. We made the 2022 Forbes list of America's best large employers in the United States and the best employers list in Canada. On the diversity front, we were just included for the first time on Bloomberg's 2022 Gender-Equality Index, which recognized companies around the world who are committed to making strides toward transparency and equality in the workplace. Miguel PatricioCEO at The Kraft Heinz Company00:06:58We were included for the fourth year on the Human Rights Campaign US Corporate Equality Index, an index that benchmarks corporate policies, practices and benefits pertinent to LGBTQ+ employees. The investments we have made in our people are enabling them to deliver with purpose, and our teams are making great progress across our various ESG initiatives. In terms of environmental stewardship, we committed in 2021 to carbon neutrality by 2050, with a 50% reduction in greenhouse gas emissions by 2030. Within our responsible sourcing pillar, we have made strides in improving the impact from our supply chain through the launch of updated supplier guiding principles and our industry-leading sustainable agricultural practices for our beans and tomatoes. In terms of healthy living and community support, we are more than 45% of the way towards our goal of providing 1.5 billion meals by 2025. Miguel PatricioCEO at The Kraft Heinz Company00:08:17I'm very proud of the work the team has done in this very important area, which is critical to advancing our strategic plan. From the time I arrived here, my ambition has been to transform Kraft Heinz into an innovation and consumer-driven company. Our shift to a consumer-driven mindset has been powerful, with 2021 seeing an explosion of creativity across our entire company. We are now seeing this come to life in some of our biggest brands in our biggest markets. With the global rollout of our internal agency, The Kitchen, we are now moving at the speed of the culture and building a community of creatives. Highlights include bold ideas like Heinz on Mars, our recent eighties-inspired content partnership for U.S. with Jimmy Kimmel's live TV special, and the recent success of our Oscar Mayer face mask. Miguel PatricioCEO at The Kraft Heinz Company00:09:24We also reached new audiences on new channels like TikTok, where, for example, in Egypt, we challenge cultural food norms, proving Heinz sauces work just as well as local ones, earning more than 1 billion earned media impressions and significantly driving sales. We have also stepped up our innovation and renovation efforts, building a powerful portfolio for the future. Our 2021 new product launches in the U.S. have resulted in 1.5 as many dollars per SKU, while enjoying 2.4x the velocities as the average 2019 launches. The impact we are having is now being recognized externally as well. This past year alone, we won 123 marketing, product, and innovation awards, our most awarded year ever. Miguel PatricioCEO at The Kraft Heinz Company00:10:22Just a few weeks ago, Ad Age named us the No. 4 marketer of the year, with the magazine crowning our Heinz Draw Ketchup as the No. 1 ad of the year in North America. We certainly have more work ahead of us, but our culture of creativity is beginning to take shape. The final area I would like to highlight is how we are sharpening our focus on the areas we are most advantaged, that present the greatest opportunity, and help us accelerate our long-term growth potential. We had a busy year of divestitures and acquisitions. We completed the divestitures of nuts and natural cheese to businesses that have significant exposure both to private label and commodities. Going forward, as a result of the divestitures, we have reduced our U.S. private label exposure from 17%-11%. Miguel PatricioCEO at The Kraft Heinz Company00:11:28We also announced four investments to build our global Taste Elevation platform. Two are geared towards geographic expansion, Assan Foods in the Middle East, and Hemmer, one of Brazil's largest sauce makers, with both bringing foodservice expansion opportunities. The other two will bring insights and capability building that will help us grow faster and into new territories. Those include Brazil-based startup BR Spices and German-based Just Spices, a deal that will help us strengthen and enhance our own direct-to-consumer capabilities as well as leverage Just Spices' strong artificial intelligence. Almost 2/3 of our business is now in Grow portfolio realms where we see the tremendous potential. As the name implies, our Grow platforms, which include Taste Elevation, have a huge runway for growth and we expect to carry higher than average profit margins into the future. Miguel PatricioCEO at The Kraft Heinz Company00:12:37As we sharpen our focus, we are already seeing robust net sales performance across the channels we serve. The strong performance as well as the infrastructure we have put in place to drive sustainable growth reinforces our optimism about our potential going forward. With that, let me pass it along to Carlos and Rafa to discuss how we are better capturing and competing for consumers in the United States and our international markets. Carlos Abrams-RiveraU.S. Zone President at The Kraft Heinz Company00:13:17Thank you, Miguel. To echo your earlier comments, I am so proud of the progress our team in the U.S. has made over the past two years. We have driven strong results and built sustainable advantage for our business that will benefit us as we tackle the challenges of the dynamic global environment. In terms of full-year results, the U.S. zone delivered organic net sales growth of 1.6% versus an extraordinary 2020, and 9.3% growth versus 2019. Adjusted EBITDA was nearly $5.2 billion. That's up more than $300 million versus 2019 despite the impact from divestitures. We have built momentum where it mattered most, with consumers. The two metrics we have come to track closely for the past two years are household penetration and repeat rates. Carlos Abrams-RiveraU.S. Zone President at The Kraft Heinz Company00:14:12As you can see on slide 12, for the full year of 2021, we grew both metrics versus 2019 by 2% and 5% respectively. Our priority growth platforms performed even better, with Taste Elevation gaining 4 percentage points in household penetration and 9 percentage points in repeat. Easy Meals Made Better, gaining 5 percentage points in household penetration and 10 percentage points in repeat. Certainly, the rise in at-home consumption during the pandemic has helped, but we haven't been watching from the sidelines. We have been investing to energize our brands, give them greater relevance, greater awareness, and greater resiliency, and it is paying off. At the same time, we have more work to do. Specifically, we need to do a better job anticipating demand and forecasting more accurately, and as a result, holding on to market share in part of our portfolio. Carlos Abrams-RiveraU.S. Zone President at The Kraft Heinz Company00:15:17Frankly, our 2021 share performance was not where it needs to be. While we saw strong share performances in iconic brands such as Heinz Ketchup, Kraft Singles, Velveeta, Mio and Capri Sun, we lost share in other parts of the portfolio. That's the bad news. The good news is that we know what needs to be fixed and how to go about fixing it from a root cause perspective. 40% of our share loss in Q4 was due to one-time supply and other challenges that we plan to recover in Q1. 30% was due to production constraints that we expect will be resolved by the end of the first half. The remaining 30% are in categories where we are looking to implement new game plans, supply chain-oriented and otherwise during the course of the year. Carlos Abrams-RiveraU.S. Zone President at The Kraft Heinz Company00:16:10Improving our share performance will be our focus going forward. Based on the investments we have already been making to build greater relevance and resiliency with consumers and customers, along with the supply chain improvements I just mentioned, I am confident we'll begin to see improved share performance beginning in Q2 of this year. Specifically, we have delivered a 40% increase in renovation projects in 2021 versus 2019. We have boosted our working media dollars since 2019, and we're making each of those dollars work harder for our brands. This work is yielding results. Last quarter, we discussed the Oscar Mayer relaunch and the share gains we saw as a result. Kraft Mac & Cheese has changed the conversation around comfort and its role in delivering daily comfort to those of all ages. Carlos Abrams-RiveraU.S. Zone President at The Kraft Heinz Company00:17:05Lunchables has shifted from product-focused marketing to building an experiential brand that kids ask for and parents approve. Velveeta is celebrating the joy of eating for pure pleasure. Each of these brands ended the year gaining market share as a result. Beyond driving more relevance for our consumers, we have also made huge strides in partnering with our customers. We are seeing our foodservice business gain share and both our retail consumption and sales surpass pre-pandemic level. We have made great strides in bringing forward insights and shopper-based research to create plans that drive results for us and our customers. In the U.S., we have successfully ramped up efforts to provide solutions that are mutually beneficial with customers, like in-store destinations that we call perfect store merchandising. The creation of centralized customer development and revenue management team has been a big part of this. Carlos Abrams-RiveraU.S. Zone President at The Kraft Heinz Company00:18:08The feedback from our retail partners is encouraging. This past year, Kantar ranked Kraft Heinz sales force within the top five in the United States. We also rose two spots in overall rank in the annual Advantage Report, which takes into account robust feedback from some of our largest customers across a variety of metrics. In Canada, we rose six spots in the Advantage Report, and were named Most Improved Supplier. Overall, by winning with our consumers and customers as we demonstrated last year, I am confident that we will continue to deliver great results in 2022 and beyond. With that, I hand it over to Rafa to discuss our international segment. Rafael OliveiraInternational Zone President at The Kraft Heinz Company00:18:54Thank you, Carlos. To start with our International Zone results, for full year 2021, we grew organic net sales a healthy 3.1% versus a very strong 2020, and 7.7% versus 2019. Adjusted EBITDA was nearly $1.1 billion. Overall, a great year for our team, and the future looks even brighter. Last year, we discussed our strategy for the International Zone, and driving growth in Taste Elevation is at the center of that strategy. I'm very happy to tell you that in 2021, we have done just that. In Taste Elevation, full year net sales were up 11% versus 2019, and we gained share in over 70% of our businesses. Rafael OliveiraInternational Zone President at The Kraft Heinz Company00:19:49This was driven not only by strong execution from our sales teams, but also by innovating to meet our consumer needs in each of the countries we serve. We have also increased our marketing support in Taste Elevation to connect with those consumers. While I'm very pleased with the results in retail, our food service performance has been no less impressive. Sales grew by 23% versus 2020, and I'm very pleased to tell you that by the end of 2021, our food service business is back to pre-pandemic levels. We achieved this by continuously expanding our partnerships, especially with QSR customers, by setting a company record for the number of limited time offerings with key customers like Burger King and new distribution of our ketchup and mayo sachets to multinational players like Domino's and KFC. Rafael OliveiraInternational Zone President at The Kraft Heinz Company00:20:48These achievements not only helped us outperform the industry significantly compared to 2019, but also contributed to more than 350 million incremental media impressions for the Heinz brand YoY. The other key tenets of our strategy in international are to drive growth in emerging markets and to energize developed markets, and I'm pleased to say that in 2021, we did both. Emerging markets present a huge opportunity for Kraft Heinz, which we are seizing. At the same time, we have a large, healthy business in developed markets that we need to continue to nurture. In 2021, we saw balanced growth across the two. In emerging markets, we continue to leverage our repeatable go-to-market model. We began developing this a few years ago. Rafael OliveiraInternational Zone President at The Kraft Heinz Company00:21:43We are now live in countries representing 30% of our emerging markets business, and that part of the emerging markets business is growing strong double digits. We have plans to continue rolling out the model in 2022 to boost our coverage to more than three-quarters of the emerging markets business. In developed markets, 2021 saw many exciting wins across our product portfolio and our markets. We continue to expand our plant-based portfolio, starting with Heinz vegan sauces and Heinz Beanz Burgerz in the U.K., as well as Kraft Vegan Mac & Cheese in Australia. This year, we also launched our Beanz Liberation campaign in the U.K. to kickstart the plant-based portfolio expansion by leveraging the strong equity of Heinz Beanz. Also building on the strong equity of Heinz, we expanded into new categories. Rafael OliveiraInternational Zone President at The Kraft Heinz Company00:22:42In the U.K., we introduced a new range of pasta sauces. After only three months, we already reached 5% share. In Australia, we ventured into ready meals and frozen vegetarian snacks. Beyond Heinz, we are continuing to expand our brand portfolio. We launched F. Whitlock & Sons in Australia. We launched all new Kumana sauces in the U.K. This is an authentic Venezuelan hot sauce that delivers a creamy flavor experience perfect for literally any dish. It allows us to capitalize on consumer trends around hot and avocado. We launched line extensions on our successful Gravox brand in Australia. To summarize, we are driving growth and improving our relevance with consumers consistent with our strategy to focus on Taste Elevation and emerging markets. It give us great confidence as we begin 2022. Rafael OliveiraInternational Zone President at The Kraft Heinz Company00:23:45With that, let me pass it to Paulo to talk more about our financial performance and our outlook. Paulo BasilioGlobal CFO at The Kraft Heinz Company00:23:53Thank you, Rafa. I think it's useful to start our financial review and outlook in much the same way as Miguel did, by providing some important perspectives on our 2021 performance in the context of our multi-year strategy. From a financial perspective, our strategy has been to bring scale and agility together to make Kraft Heinz more relevant, more efficient, and deliver better results by unlocking higher gross profit that we can reinvest strategically in growing areas. We saw this in the way we ended the year. From a total company perspective, our Q4 organic net sales and constant currency Adjusted EBITDA closed very strong. Our gains relative to pre-pandemic levels are proving durable. Despite recent inflationary pressures, our efficiency and therefore profitability remains at industry-leading levels. Our constant currency Adjusted EBITDA remains strong. Paulo BasilioGlobal CFO at The Kraft Heinz Company00:25:00Although, as expected, the timing of cost versus price realization kept our margins to lower than run rate levels. We have built momentum over the past two years in a way that has been highly consistent with our strategy. Our organic net sales growth has been driven by our priority platforms of Taste Elevation and Easy Meals Made Better. Our gross margin has been resilient versus 2019 levels as price realization is coming through and our focus on variable cost efficiencies is paying off. This is very encouraging given that few companies in our industry have been able to sustain gross margins versus pre-pandemic levels given the recent spike in inflation. In fact, we have grown constant currency Adjusted EBITDA more than 4% versus 2019, which included significant headwinds from divestitures and the McCafé business exit. Paulo BasilioGlobal CFO at The Kraft Heinz Company00:26:00In terms of our cash generation and balance sheet strength, our free cash flow conversion has been consistent with our ongoing target of 100%, and is significantly better than 2019, as we have worked hard to control working capital. In terms of leverage, we retired $6.2 billion of debt throughout 2021, bringing our net leverage down to 2.9x or 3.2x when you consider the impact of our divestitures. This is well below our target of under 4x and is now consistent with, if not better, than many of our investment-grade peers. As we have deleveraged, we have been able to extend the maturity of our debt portfolio and significantly reduce our debt coming due over the next five years while maintaining our average interest rate at very attractive levels. Paulo BasilioGlobal CFO at The Kraft Heinz Company00:27:03We are in a much better position than we were only two years ago. Which brings me to our outlook for 2022. To state the obvious, it remains a very fluid environment, and we have all seen that input costs have kept going up since the end of October, the last time we provided an update. Fortunately, we are already well positioned with the many levers we can pull to respond to inflationary pressures and protect our ability to invest in growth. To put our expectations for 2022 in the context of our strategy relative to our 2019 base year and accounting for all the puts and takes, organic net sales growth should exceed our long-term algorithm of 1%-2% on a compounded basis. Paulo BasilioGlobal CFO at The Kraft Heinz Company00:27:56Our Adjusted EBITDA CAGR for the ongoing business should be within our long-term algorithm of 2%-3% in a range of $5.8 billion-$6 billion. From a top-line perspective, we expect low single-digit organic net sales growth with stronger consumption versus pre-pandemic levels. This reflects retaining consumers in trips that we gained during the pandemic, further share gains in food service channels, ongoing emerging market expansion. Our pricing actions continue to take hold, as well as the negative impact from price elasticity on volume/mix and the continuing impact of supply chain constraints in the first half. In terms of Adjusted EBITDA, we expect to deliver between $5.8 billion-$6 billion. Paulo BasilioGlobal CFO at The Kraft Heinz Company00:28:50As we look to continue to protect our margin dollars from inflation, we keep implementing and building up our efficiency savings plan, and we keep executing the investments we have in our strategic plan. As I mentioned earlier, input costs have kept going up. While we ended 2021 having announced or fully implemented all the pricing we had planned, we are now taking additional pricing actions as appropriate. As a result, we continue to expect that percentage margins will remain pressured for the first half of the year as pricing continues to catch up to inflation. We also, therefore, expect closer to a 47-53 first half versus second half split of Adjusted EBITDA this year, including the benefit of the 53rd week in the second half of the year. Paulo BasilioGlobal CFO at The Kraft Heinz Company00:29:45Below the line, I would note that for the full year, we expect our effective tax rate for Adjusted EPS to be consistent with our 20%-22% long-term run rate. In addition, as noted on the slide, we will see the impact of both a 53rd week as well as the year-on-year impact from the divestitures on the nuts and natural cheese businesses that we completed last year. Stepping back and reflect on the past 2+ years since I took on the CFO role again, it has truly been an honor to have worked with Miguel and the Kraft Heinz team through the first phase of our transformation. Let me now hand it back to Miguel for some closing comments. Miguel PatricioCEO at The Kraft Heinz Company00:30:33Thank you, Paulo. As we wrap today's prepared remarks, I wanted to leave you with three thoughts. First, I want to thank Paulo for the tremendous partner he has been to me personally since I joined Kraft Heinz more than two years ago. In this time, we have become a far stronger company, even compared to what we were only 12 months ago. We are learning from challenges, acting like owners, and transforming Kraft Heinz for a long-term growth and advantage. Second, we have made tremendous progress in the first two phases of our transformation, resetting our foundation, fully deploying our new operating model and delivering results ahead of our expectations. Third, we still have much, but much more work and opportunity ahead of us as we transition to growth. Miguel PatricioCEO at The Kraft Heinz Company00:31:39Going forward, what gives us confidence in our ability to capture sustainable growth and profitability is not just what we have delivered, but how we are delivering and why we can be even better. That will be exactly the subject of our presentation at the CAGNY Conference next week. Thank you for your time and interest in Kraft Heinz.Read moreParticipantsExecutivesCarlos Abrams-RiveraU.S. Zone PresidentChristopher JakubikHead of Global Investor RelationsMiguel PatricioCEOPaulo BasilioGlobal CFORafael OliveiraInternational Zone PresidentPowered by