TeleTech (NASDAQ:TTEC) Releases FY 2026 Earnings Guidance

Key Points

• TeleTech issued FY 2026 guidance for EPS of $0.79–$0.99 and revenue of $1.9–$2.0 billion, both below analyst expectations of $1.11 EPS and $2.0 billion in revenue.
• Analyst sentiment has weakened, with recent downgrades leading to a consensus rating of “Reduce” from three Hold ratings and one Sell rating.
• TTEC shares fell 8.6% to $2.33 following the update, while the company’s latest quarterly EPS of $0.15 missed estimates despite revenue slightly exceeding forecasts.

TeleTech (NASDAQ:TTEC - Get Free Report) updated its FY 2026 earnings guidance on Monday. The company provided earnings per share guidance of 0.790-0.990 for the period, compared to the consensus estimate of 1.110. The company issued revenue guidance of $1.9 billion-$2.0 billion, compared to the consensus revenue estimate of $2.0 billion.

Analysts Set New Price Targets

A number of equities analysts have weighed in on the company. Zacks Research lowered TeleTech from a "strong-buy" rating to a "hold" rating in a research note on Thursday, May 7th. Wall Street Zen cut shares of TeleTech from a "buy" rating to a "hold" rating in a research report on Saturday, May 9th. Finally, Weiss Ratings reissued a "sell (e+)" rating on shares of TeleTech in a report on Friday, July 17th. Three analysts have rated the stock with a Hold rating and one has assigned a Sell rating to the company's stock. According to MarketBeat.com, TeleTech currently has a consensus rating of "Reduce".

TeleTech Trading Down 8.6%

Shares of TTEC stock traded down $0.22 during trading on Monday, hitting $2.33. 326,424 shares of the stock traded hands, compared to its average volume of 530,417. TeleTech has a 52-week low of $1.90 and a 52-week high of $3.98. The firm has a market capitalization of $113.38 million, a P/E ratio of -0.56, a price-to-earnings-growth ratio of 0.35 and a beta of 1.02. The firm's fifty day moving average price is $2.26 and its 200-day moving average price is $2.57. The company has a debt-to-equity ratio of 8.74, a current ratio of 2.01 and a quick ratio of 2.01.

TeleTech (NASDAQ:TTEC - Get Free Report) last posted its earnings results on Thursday, May 7th. The business services provider reported $0.15 earnings per share (EPS) for the quarter, missing the consensus estimate of $0.25 by ($0.10). The business had revenue of $496.18 million for the quarter, compared to analyst estimates of $493.69 million. TeleTech had a positive return on equity of 15.66% and a negative net margin of 9.60%. As a group, research analysts forecast that TeleTech will post 0.91 earnings per share for the current fiscal year.

Hedge Funds Weigh In On TeleTech

Hedge funds have recently made changes to their positions in the stock. Charles Schwab Investment Management Inc. raised its stake in shares of TeleTech by 43.9% in the fourth quarter. Charles Schwab Investment Management Inc. now owns 1,957,328 shares of the business services provider's stock valued at $7,046,000 after acquiring an additional 597,218 shares in the last quarter. Federated Hermes Inc. grew its stake in TeleTech by 22.2% during the 4th quarter. Federated Hermes Inc. now owns 2,541,863 shares of the business services provider's stock worth $9,151,000 after purchasing an additional 462,085 shares in the last quarter. Russell Investments Group Ltd. purchased a new stake in TeleTech during the 3rd quarter worth about $404,000. Voleon Capital Management LP purchased a new stake in TeleTech during the 3rd quarter worth about $353,000. Finally, Two Sigma Investments LP raised its position in TeleTech by 19.5% in the 3rd quarter. Two Sigma Investments LP now owns 574,809 shares of the business services provider's stock valued at $1,931,000 after purchasing an additional 93,978 shares in the last quarter. Hedge funds and other institutional investors own 38.03% of the company's stock.

About TeleTech

TTEC Holdings, Inc NASDAQ: TTEC is a global customer experience technology and services company that designs, builds and delivers transformative solutions for customer acquisition and engagement. Leveraging a combination of digital consulting, technology, analytics and operations services, TTEC helps clients across industries enhance their customer journeys, automate key processes and harness data-driven insights to foster loyalty and drive revenue growth.

The company's core offerings span end-to-end customer engagement solutions, including customer experience (CX) strategy consulting, cloud migration, omni-channel contact center operations and managed services.

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