Stock Market News Best-In-Class Stock Research Tools Monitor your portfolio in real-time. Access our top stock picks, proprietary research reports, stock screeners and more. Try MarketBeat All Access for free today. Start 30-Day Trial Start Your 30-Day Trial 9 hours agoFreshworks gets juiced on its AI customer engagement platform Enterprise customer relationship management (CRM) software-as-a-service (SAAS) provider Freshworks Inc. (NASDAQ: FRSH) has integrated artificial intelligence (AI) into its suite of products. The company has over 60,000 business clients, including Blue Nile, Klarna, Travix and BEL USA. Companies use its tools to enhance the customer experience (CX) and bolster agent productivity through AI-powered assistants and automation. The company is a member of the Business Services sector, competing with Salesforce Inc. 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