Intact Financial Q3 2025 Earnings Report

Intact Financial EPS Results

• Actual EPS: C$4.46
• Consensus EPS: N/A
• Beat/Miss: N/A
• One Year Ago EPS: N/A

Intact Financial Revenue Results

• Actual Revenue: $6.45 billion
• Expected Revenue: N/A
• Beat/Miss: N/A
• YoY Revenue Growth: N/A

Intact Financial Announcement Details

• Quarter: Q3 2025
• Date: 11/4/2025
• Time: Before Market Opens
• Conference Call Date: Wednesday, November 5, 2025
• Conference Call Time: 11:00AM ET

Intact Financial (TSE:IFC) Corp is a property and casualty insurance company that provides written premiums in Canada. The company distributes insurance under the Intact Insurance brand through a network of brokers and a wholly-owned subsidiary, BrokerLink, and directly to consumers through Belairdirect. Most of the company's direct premiums are written in the personal automotive space. Intact directly manages its investments through subsidiary Intact Investment Management. The vast majority of these invested assets are fixed-income securities. Its asset mix is designed to generate interest and dividend income.

Intact Financial Q3 2025 Earnings Call Transcript

Key Takeaways

• Positive Sentiment: Net operating income per share $4.46 with 6% top-line growth and an operating ROE of ~20% alongside a consolidated sub‑90 combined ratio, signaling strong earnings power and margin control.
• Positive Sentiment: Canada (≈2/3 of business) delivered double-digit personal auto (+11%) and personal property (+10%) premium growth and is positioned to sustain sub‑95 combined ratios.
• Positive Sentiment: U.S. premiums +8%, driven by Specialty lines growing >20% that produce low‑80s combined ratios, illustrating scalable, high‑margin expansion in targeted segments.
• Positive Sentiment: Technology and AI are material tailwinds — the company cites >$150 million of annual recurring benefits and ML models that have increased quoting capacity by ~20%, supporting both margin improvement and faster top‑line growth.
• Negative Sentiment: Q3 catastrophe losses totaled $394 million (wildfires, weather, large commercial fires), and the U.K. & Ireland business saw premiums down 5% with delegated‑authority remediation keeping the combined ratio elevated (~95.5%) and delaying full recovery.

Presentation

[Operator]

Morning, ladies and gentlemen, and welcome to the Intact Financial Corporation Q3 2025 results conference call. At this time, all lines are in the listen-only mode. Following the presentation, we will conduct a question-and-answer session, and if at any time during this call you require immediate assistance, please press star zero for the operator. Also note that this call is being recorded on November 5th, 2025. I now would like to turn the conference over to Geoff Kwan, Chief Investor Relations Officer. Please go ahead, sir.

[Geoff Kwan, Chief Investor Relations Officer at Intact Financial Corporation]

Thank you, Sylvie. Hello, everyone, and thank you for joining the call to discuss our third quarter financial results. A link to our live webcast and materials for this call have been posted on our website at intactfc.com under the Investors tab. Before we start, please refer to slide two for a disclaimer regarding the use of forward-looking statements, which form part of this morning's remarks, and slide three for a note on the use of non-GAAP financial matters and other terms used in this presentation. To discuss the results today, I have with me our CEO, Charles Brindamour, our CFO, Ken Anderson, Patrick Barbeau, our Chief Operating Officer, and Guillaume Lamy, Senior Vice President, Personal Lines. We will begin with prepared remarks followed by Q&A, and with that, I will turn the call over to Charles.

[Charles Brindamour, CEO at Intact Financial Corporation]

Good morning, everyone. Thank you for joining us today. I'm very pleased with the quarterly results we reported yesterday evening. Net operating income per share of $4.46 was the result of strong underwriting performance across all geographies and lines of business. Top-line growth increased 6% in the quarter while we delivered another sub-90 combined ratio. This highlights our ability to grow while not compromising our margins. Our operating ROE is outperforming across all regions and has improved in the last year by four points to 20%. The industry environment is constructive in every market where we operate. We're gaining market share in personal lines. In Commercial Specialty lines, we benefit from being predominantly exposed to the SME and mid-market space. In large accounts where we continue to see elevated competition, our sophistication in pricing and risk selection, as well as more than 20 specialty verticals.

[Charles Brindamour, CEO at Intact Financial Corporation]

Enable us to choose where we play. This environment really plays to our strengths. The quality of this quarter's performance gives me a lot of confidence about the future, whether it's next quarter, next year, or next decade. Now, let me provide some color on the results and outlook by line of business, starting with Canada. In Canada, our business is firing on all cylinders. Our outperformance has never been stronger. We closed 2 points on growth and 10 points on combined ratio. Keep in mind, this is 2/3 of our business globally. In Personal Auto, premiums grew 11% in the quarter, including a 3% increase in units. As profitability for the industry remains challenged, we expect hard market conditions to persist. Our underlying loss ratio improved 1.6 points year-over-year, contributing to an overall combined ratio of 91.5%. This is a strong result.

[Charles Brindamour, CEO at Intact Financial Corporation]

We're positioned to continue to deliver a sub-95 combined ratio, in line with our objectives. Moving to personal property, premium growth was 10% in the quarter, supported by a 2% increase in units. Given the elevated level of weather and climate-related claims over the past few years, we expect current hard market conditions to persist. The combined ratio is healthy at 92.4%, and we're well positioned to maintain a sub-95 combined ratio even with severe weather. Overall, in Personal lines, which is nearly half of our business, we continue to see industry growth in the high single-digit to low double-digit range over the next 12 months. With strong absolute and relative performance in the first half of the year, we're really well placed to sustain growth and combined ratios going forward.

[Charles Brindamour, CEO at Intact Financial Corporation]

In commercial lines, premium growth increased to 3% in the quarter, a clear sign that our growth initiatives are gaining traction. We see overall market conditions as constructive, with industry premium growth in the mid-single-digit range over the next 12 months. With 85% of our business in SME and mid-market, where pricing is favorable, there's significant opportunity for us to further improve top-line growth. That's in addition to our ability to choose where we grow for large accounts and Specialty lines. profitability remains very strong with a combined ratio of 82.8%, reflecting continued underwriting discipline, emerging AI benefits, and prudent reserving. We remain well positioned to deliver a low 90s or better combined ratio going forward. Moving now to our U.K. and I business, premium in the quarter were 5% lower year-over-year.

[Charles Brindamour, CEO at Intact Financial Corporation]

Remediation efforts within the DLG portfolio continue to temper top-line growth, but driving improvement in the combined ratio. As remediation tapers off towards the end of 2025, I expect growth to move in positive territory. Our teams in the U.K. are focused on integrating our products, raising the bar on service, and expanding our distribution relationships. The fruits of their effort will become more visible in the new year. When it comes to the industry, we see premium growth in the U.K. in the low to mid-single-digit range over the next 12 months. The combined ratio of 95.5% was solid as it included three points of excess cash. Our pricing and risk selection actions are gaining traction, and we remain focused on evolving our U.K. and I combined ratio towards 90% by the end of 2026. In the U.S.

[Charles Brindamour, CEO at Intact Financial Corporation]

Premiums were up 8% year-over-year, with our growth initiatives leading to higher new business and improved retention. This growth is driven by our strategy to grow in our most profitable lines. Indeed, the fastest-growing segments, or those that grew by more than 20%, are the ones that have sustainable low 80s combined ratio. That is the beauty Specialty lines. you can choose where you grow regardless of the environment in which you operate. In the U.S., we see industry premium growth in the mid-single digit over the next 12 months. The combined ratio of 83.6% in the quarter improved by four points year-over-year. Our steady deployment of predictive models in pricing and underwriting allows us to grow while not compromising our margin.

[Charles Brindamour, CEO at Intact Financial Corporation]

This was the ninth quarter in a row with a sub-90 combined ratio, and the business is built to maintain this performance going forward. Our team also continued to execute on our strategic priorities in the quarter. Let me highlight a few achievements. In Specialty lines, our team is making good progress on our growth agenda. We're both expanding our distribution footprint and deepening our existing broker relationships. Additionally, our teams are collaborating to export product expertise and verticals across geographies. On the back of our technology and entertainment products having successfully grown in Canada from the U.S., we've recently added life sciences in Canada. There are many of these growth opportunities that we're pursuing. Marine, renewable energy, surety, and trade credit are all examples of cross-border opportunities that we've launched or are working on. The sandbox we play in is 10x larger than it was a decade ago.

[Charles Brindamour, CEO at Intact Financial Corporation]

There's a lot of opportunities for growth. The investments we've made in AI over the past decade are currently generating more than $150 million in annual recurring benefits. We've accomplished this primarily from optimizing our pricing, risk selection, and how we leverage data. Recently, we completed the rollout of our third-generation machine learning models in personal property and commercial fleet. Our AI investments are also helping us to grow our top line faster. The recent expansion of our underwriting advisor from Canadian commercial into one of Specialty lines has already resulted in our ability to quote 20% more than before due to faster data ingestion and processing. We expect this level to significantly increase over time. This quarter, we officially rebranded RSA, NIG, and FarmWeb to Intact Insurance across the U.K., Ireland, and Europe.

[Charles Brindamour, CEO at Intact Financial Corporation]

This unites our global operations under one brand, a significant milestone for Intact 15 years after its birth. The reaction of brokers, partners, and employees across our markets was exceptional. When combined with raising the bar on service, broadening our product range, and expanding our distribution relationships, this will drive profitable commercial growth and support our ambition of becoming the leading commercial Specialty lines insurer in the U.K. Our most recent employee engagement survey has again placed our Canadian and U.S. businesses as best employers for the 10th and 7th years in a row respectively. We have also made huge gains in the U.K. and Europe, placing in the top quartile of employers within short distance of best employer status. No doubt, this is where our teams are going in both the U.K. and Europe. Engaged employees are crucial to delivering superior experiences for our customers and brokers.

[Charles Brindamour, CEO at Intact Financial Corporation]

The strong performance we're posting again this quarter is the result of their contributions. I want to thank all of our employees for that. I also want to highlight the tremendous efforts our people have made supporting communities in Atlantic Canada that were impacted by wildfires this quarter. It really was impressive to watch many regions mobilize together, including our teams out on site. Intact Responsiveness is a demonstration of our values being put into action and the strong employee engagement we foster as an organization. The engines driving our outperformance have never been better. Operating ROE has clearly shifted into a higher zone, and it's been above 16% for the past four quarters. We view this shift as sustainable, as it is underpinned by our competitive advantages in pricing.

[Charles Brindamour, CEO at Intact Financial Corporation]

Risk selection, and claims, but it is also supported by our mix shift towards commercial Specialty lines and our growth in distribution, coupled with very strong capital management. As we look ahead, we are well positioned to achieve both our key financial objectives of outperforming the industry ROE by at least 500 basis points every year, but also delivering NOI growth of 10% annually. On that, I will turn the call over to our CFO, Ken Anderson.

[Ken Anderson, CFO at Intact Financial Corporation]

Thanks, Charles, and good morning, everyone. This quarter again underscored the earnings power of our business. Net operating income per share for the third quarter reached $4.46, which was $3.45 higher than last year. Both our top-line growth and our bottom-line underwriting performance were strong. We delivered double-digit earnings growth in our distribution business, and our investment portfolio continued to provide healthy and consistent returns.

[Ken Anderson, CFO at Intact Financial Corporation]

Our operating ROE at 20% highlights our ability to successfully navigate market cycles and continue to compound earnings growth. Let me add some color on the third quarter results. We reported a strong underlying loss ratio of 54%. One point better than last year, with improvement in all regions and lines of business. This is a testament to our rigorous focus on growing our competitive advantages in pricing, risk selection, and claims. Catastrophes in the quarter totaled $394 million, primarily due to the wildfires in Newfoundland, weather events in Canada, and some large commercial fires in both the U.S. and the U.K. While this quarter was not as heavily impacted as last year, catastrophe losses were broadly in line with third quarter expectations. Favorable prior year development was solid at 5.2% in the quarter.

[Ken Anderson, CFO at Intact Financial Corporation]

This aligns with our near-term expectation of being around the upper end of the 2%-4% range and continues to reflect prudent reserving across all segments. The consolidated expense ratio was 34.2% for the quarter, a 1.7 percentage point increase versus last year. This was largely driven by increases in variable broker commissions and employee incentive compensation, reflecting our improved profitability and increased outperformance versus the industry. Overall, the year-to-date expense ratio at 34% remains in line with full-year expectations. Operating net investment income increased 2% to $402 million in the quarter. This reflected higher invested assets. Our reinvestment yields are broadly in line with book yields, and we remain on track to deliver approximately $1.6 billion of net investment income for the full year. Distribution income continues to grow at a healthy pace, increasing 11% to $147 million.

[Ken Anderson, CFO at Intact Financial Corporation]

This reflected higher variable commissions as well as the benefits from our continued capital deployment. On that note, I'm proud to highlight that BrokerLink outpaced its year-end goal by reaching $5 billion in annual premiums during the third quarter. With over 200 locations nationwide, BrokerLink continues to build scale in distribution through both organic and inorganic growth in Personal and Commercial lines. This positions us to grow distribution income by 10% on an annual basis. Non-operating gains totaled $83 million in the quarter, and our ROE increased to 17.3% in the 12 months to September 30th. This fueled a 5% sequential growth and a 14% year-over-year growth in our book value per share to $103.16. Over the last decade, our book value per share has compounded at an annualized rate of 11%.

[Ken Anderson, CFO at Intact Financial Corporation]

Our financial position continues to be strong, with a total capital margin of $3.3 billion and solid regulatory capital ratios in all jurisdictions. Our capital management framework is robust. We have positioned our balance sheet to deal with any external shocks that may arise while also maintaining significant capacity to capture growth opportunities. Our profitability profile means capital generation is also very strong, and this will continue to provide fuel for M&A, be it distribution or manufacturing. Given the level of capital generation, we will utilize our open share buyback program opportunistically when we see our shares are significantly undervalued. This past quarter, we deployed $145 million to repurchase 535,000 shares. Even after these repurchases, our debt-to-capital ratio was 17.9%, well below our 20% target. We're positioned to continue to pursue inorganic growth opportunities. In conclusion, Charles mentioned that our operating ROE has moved into a higher zone.

[Ken Anderson, CFO at Intact Financial Corporation]

This will support us maintaining or even beating our impressive track record of 650 basis points of annual ROE outperformance over the past decade. It will also support our delivery on our other key financial objectives, to compound net operating income per share growth by 10% annually over time. The pillars of Intact's growth are strong. Our top-line initiatives across Personal, Commercial, Specialty lines platforms are gaining traction. We continue to invest in our competitive advantages in data, AI, and claims, and this will drive further margin expansion. Strong capital generation will continue to provide fuel for growth opportunities. We're in a great position to deliver on both financial objectives for our stakeholders in the years ahead. With that, I'll give it back to Geoff.

[Geoff Kwan, Chief Investor Relations Officer at Intact Financial Corporation]

Thank you, Ken.

[Geoff Kwan, Chief Investor Relations Officer at Intact Financial Corporation]

In order to give everyone a chance to participate in the Q&A, we would ask that you limit yourself to two questions per person. You can certainly re-queue for follow-ups, and we'll do our best to accommodate if there's time at the end. Sylvie, we're ready to take questions now.

[Operator]

Thank you, sir. Ladies and gentlemen, if you would like to ask a question, please press star followed by one on your touch-tone phone. You will hear a prompt acknowledging your request. If you would like to withdraw from the question queue, please press star followed by two. If you're using a speakerphone, please lift the handset first before pressing any keys. One moment, please, for your first question. First, we will hear from Bart Dziarski at RBC Capital Markets. Please go ahead, Bart.

[Charles Brindamour, CEO at Intact Financial Corporation]

Morning, Bart.

[Bart Dziarski, Diversified Financials Analyst at RBC Capital Markets]

Morning. Wanted to ask around the core loss ratio.

[Bart Dziarski, Diversified Financials Analyst at RBC Capital Markets]

I'm thinking current accident year plus PYD. It's coming really strong. It's sub 49%. When I look at the LTM kind of run rate, there's been sequential improvement in that number for eight quarters running. Wondering sort of at the top of the house, what are some of the key drivers there in terms of that strong performance? How are you thinking about the sustainability of that?

[Charles Brindamour, CEO at Intact Financial Corporation]

Yeah. Broadly speaking, because I think your question is on the overall performance. I think the first order of business, Bart, for us, is to make sure that we stay on top of inflation. We do that. We're very focused on that and tend to move before the market moves. Second, Ken talked about the ROE outperformance track record. This is not something we take for granted.

[Charles Brindamour, CEO at Intact Financial Corporation]

At all times, we have multiple initiatives to expand the outperformance. That goes straight to the underlying loss ratio, whether it is AI, whether it is in-sourcing, claims management, and so on. That feeds straight into that in my mind. Thirdly, it is about footprint. We have a sophisticated view of where margins are beyond cost of capital. We equip the field with that information, and our growth is over-indexed towards areas where we feel that we're more than well-rewarded for the risk. I'd say, Bart, this is the sum of those three things that lead us to see an improvement in the underlying performance. It's uneven across the board, but it's certainly a very deliberate game plan to continue to grind outperformance and hopefully absolute performance. On the footprint point, I want to point out that if you look at.

[Charles Brindamour, CEO at Intact Financial Corporation]

The shift in mix of business over the past five, six years, there's a bigger portion of our business that is in a sustainable low 90s, sub 90s zone than it was before. When you look at our overall performance in aggregate, the growth in those segments will also lead to an overall improvement in performance.

[Bart Dziarski, Diversified Financials Analyst at RBC Capital Markets]

Great. That's very helpful. Thanks, Charles. Just one other one for me is we're hearing lots on this sort of AI infrastructure thematic around the required CapEx that's needed. Is there an opportunity for insurance to play a role here? Could this be a new source of sort of premium growth opportunities as we see the build-out in other sectors?

[Charles Brindamour, CEO at Intact Financial Corporation]

Yes, it is. It's primarily true of Specialty lines segment in the construction and engineering segments. In particular, there are opportunities in the energy segments.

[Charles Brindamour, CEO at Intact Financial Corporation]

We have very strong verticals, whether it's traditional or renewable energy. Our teams in those verticals are focused on finding opportunities where we feel that we can achieve strong performance. That's clearly an area of growth.

[Bart Dziarski, Diversified Financials Analyst at RBC Capital Markets]

Great. Thanks so much.

[Charles Brindamour, CEO at Intact Financial Corporation]

Thanks, Bart.

[Operator]

Next question will be from Doug Young at Desjardins Capital Markets. Please go ahead.

[Doug Young, Analyst at Desjardins Capital Markets]

Hi. Good morning.

[Charles Brindamour, CEO at Intact Financial Corporation]

Morning, Doug.

[Doug Young, Analyst at Desjardins Capital Markets]

Morning. Wanted to dig a little bit into the pricing cycle and the de-acceleration that we're kind of seeing. I get your comments around commercial, and that you're more SME-focused and personal is hardening. Hoping to dig a little bit further into what you're seeing. Why is this time potentially different? I know it's been a long time since we've seen a turn in the cycle, but why would it be different this time around versus the last time?

[Doug Young, Analyst at Desjardins Capital Markets]

I guess specifically on the personal side, we're seeing softening in the U.S. I know the U.S. market is very different than Canada on the personal property and auto. Why wouldn't we start to see some softening after many years of really hardening pricing in Personal Auto and personal property? I know it's a big question. I know there's lots in there. I promise this will be my only question. I'm just hoping to get a little more detail.

[Charles Brindamour, CEO at Intact Financial Corporation]

Yeah, sure. Let's see how we take your four questions. No, seriously, I think we're not saying this cycle in Commercial lines will be different than previous cycles. I mean, all cycles are different. Doug, you've been following our story for a long time. You know that we're pretty stable throughout cycles, actually. That includes in Commercial lines.

[Charles Brindamour, CEO at Intact Financial Corporation]

I do not see this being very different this time around, just to put things in perspective. I think we are highlighting that more than 70% globally of our portfolio in CL and SL is in the SME and mid-market space. It tends to be a more stable space. That is an advantage we have as a firm, not just because of the cycle, but because the law of large numbers works in the small and mid-size business. Therefore, our pricing acumen can be put to work. That makes it even better to navigate those cycles. We have been flagging for well over a year that large accounts, initially, we said cyber and financial lines, were softer. That has been true for the last year, year and a half. We have seen earlier this year an acceleration in large property schedule. That is still true.

[Charles Brindamour, CEO at Intact Financial Corporation]

It hasn't changed this quarter, but it certainly took place this spring. We're just watching where that's going. It's really happening more at the top end of the market and in larger accounts than at the bottom end of the market. Our job here is to basically make sure that we grow in the SME and mid-market space where conditions are quite constructive, and then use our toolbox in pricing, risk selection, our broad product range that we can export from market to market to basically find ways to grow even in large accounts where I think we've got an excellent value proposition compared to many of our competitors. We're not calling a different cycle, or this time it'll be different. The difference between now and, say, 10, 15 years ago is we have way more tools to navigate the environment in which we operate.

[Charles Brindamour, CEO at Intact Financial Corporation]

With regards to PL, which is in a whole different zone in a hard market. I'll ask Guillaume to give a perspective on the market. I think your question is also about why is it different, or is it different than what's happening in the U.S.? We think it is. Go ahead, Guillaume.

[Guillaume Lamy, Senior VP of Personal Lines at Intact Financial Corporation]

Yeah. In Personal Auto, yes, there's been lots of rates. When we look at the industry, it remains unprofitable with a combined ratio above 100% both last year and this year. The industry needs to continue to take rates. We expect our market condition to persist and our growth momentum to flow into 2026. As you pointed out, it's a contrast with the US where the industry has reached profitability with Keeplayer posting pretty strong year-to-date results.

[Guillaume Lamy, Senior VP of Personal Lines at Intact Financial Corporation]

We need to understand there's key differences between Canadian and U.S. market and Personal Auto. Canada product is more heavily weighted towards liability coverage. The cost equation is quite different. Secondly, regulatory framework in Canada and the U.S. are different, with Canada generally being more stringent. Both those factors are driving very different competitive dynamics. Maybe coming back to Canada, we're really at that point in the cycle where we're outperforming on both top line and bottom line. That's currently true in every region. Our growth was in the double digit for the eighth quarter in a row at 11%. That's fueled by three points of unit growth, an increase over Q2. Every metric is painting a positive picture. Retention is the highest it's been in two years. Quotes are up double digit from increased marketing investments.

[Guillaume Lamy, Senior VP of Personal Lines at Intact Financial Corporation]

Our competitive position is improving with competitors still catching up. So the net result is that our new business sales are up 15% year-over-year. Thank you. We're also touching on personal property. We do expect our market conditions to persist in property as the industry is pricing in the weather trends. Despite 2025 being a milder year so far, cat activity was well in excess of expectation in the last two years. When it comes to pricing, cats are expected to be volatile from one year to the next. It's crucial to look at really deeper and longer-term trends. The market in Canada is behaving quite rationally. We expect industry to continue to reflect those long-term trends in pricing and the market to remain constructive, even if we were to have a few good cats years in a row.

[Guillaume Lamy, Senior VP of Personal Lines at Intact Financial Corporation]

Here again, I'd say both our absolute and relative performance is strong, and we maintain a positive outlook on this product.

[Charles Brindamour, CEO at Intact Financial Corporation]

Yeah. Doug, if we go back to Bart's earlier question, which is how do you grind an improvement here, the first thing I said was to stay on top of inflation. I think in Personal lines, let alone that we're on third-generation machine learning models in the field. Us dealing with inflation, both from a pricing and a supply chain management, it's made a huge difference here. I'll take you back just two years, where we shrank our units in Personal Automobile by 0.5%, thinking that the industry was not seeing the inflation that was coming. Fast forward to today, outperformance, massive in Personal lines from a bottom-line point of view. We're making the most from a top-line point of view in this environment.

[Charles Brindamour, CEO at Intact Financial Corporation]

I think it really plays to our strength. Kudos to Guillaume and his team who have navigated this so well.

[Doug Young, Analyst at Desjardins Capital Markets]

Appreciate all the color. It's quite helpful. Thank you.

[Charles Brindamour, CEO at Intact Financial Corporation]

Good.

[Operator]

Question will be from Jaeme Gloyn at National Bank Capital Markets. Please go ahead.

[Charles Brindamour, CEO at Intact Financial Corporation]

Morning, James.

[Jaeme Gloyn, Equity Research Analyst of Diversified Financials at National Bank Capital Markets]

Yeah, thanks. Good morning. First question related to Canada Commercial lines and the commentary that some of the grocery initiatives are starting to take hold. Growth at 3% is still below the industry. I look at some of the commentary in the MD&A around AI and machine learning and the new broker platform. Is the view that these new initiatives, which are maybe gaining traction now, will allow Intact to outperform the mid-single-digit industry growth rate that you're expecting? I think clearly all these initiatives help us outperform from a bottom-line point of view by a big margin.

[Charles Brindamour, CEO at Intact Financial Corporation]

I'd say one portion of the headwind is mixed. You look at our growth in Commercial lines in Canada, 3% in Q3. Right there, you had a point drag of mix. This has fluctuated this year between one and three points, and it's a function of uneven competition across the board. We're not forecasting outperformance on growth on a 12-month horizon compared to the industry, but we have lots in the toolbox to generate more growth without compromising margins. Just Specialty lines across our distribution channel is one of those initiatives. The other one is we're in the process of deploying our technology, the broadest technology from a product and from a transaction point of view, to brokers in the field, in addition to working on the funnel, which shows that we're also growing in units at the moment.

[Charles Brindamour, CEO at Intact Financial Corporation]

It's hard to tell whether we'll outperform from a growth point of view the Canadian industry. I don't know. Ken, do you have anything additional you want to? Just to add a bit of context, I guess. At an industry level, when we look at MSA, the data at Q2, we have seen as an industry level growth tempering in the second quarter relative to the first quarter in commercial P&C. I think that's aligned with the large account pressure at an industry level. At the same time, we've moved to 3% growth from a 1% growth from Q2 to Q3. That's where our trajectory is moving in a different direction to the industry overall. That's what we've observed at the second quarter. Clearly, we're using all the tools we have in the toolbox. We don't do that at the expense of margins.

[Jaeme Gloyn, Equity Research Analyst of Diversified Financials at National Bank Capital Markets]

Okay. Understood. And then.

[Jaeme Gloyn, Equity Research Analyst of Diversified Financials at National Bank Capital Markets]

In the U.S. Obviously, a good result of 8%. It sounds like there are certain segments that are really driving that growth at +20%. Can you give us a little bit more color as to what segments those are that are driving that extra or excess growth rate? In terms of winning new business, what are some of the factors that are allowing Intact to win that new business? Is it just new products, or is it something else within existing lines?

[Charles Brindamour, CEO at Intact Financial Corporation]

I think in the U.S. we have a very good business. It's outperforming, but it's small in relationship with the opportunities that exist in this market. Distribution management is one big lever of growth. Investing in the lines that are most profitable is another big lever of growth, whether it is people or technology.

[Charles Brindamour, CEO at Intact Financial Corporation]

In a number of our segments, we're adding products. That is making a difference. We're big push on, for instance, cargo in our marine unit. There's lots of levers we're pulling at the moment to make sure that we're capturing the growth opportunities that exist in this market. Patrick, do you want to highlight maybe some of the areas of growth in the U.S.?

[Patrick Barbeau, COO at Intact Financial Corporation]

Yeah. It will also highlight what you were describing, Charles, earlier, on how the mix in specialty in particular helps with the bottom line. If you take the top three or four lines that are growing the fastest right now in the U.S., examples of that would be Surety, Cyber, and some of the Accident and Health. Overall, that's about 40% of the book of business. It's growing north of 20% in the quarter. It has produced a combined ratio.

[Patrick Barbeau, COO at Intact Financial Corporation]

In the 80%-82% range over the past three years on average. Good for momentum on growth while also sustaining very good profitability on the book overall due to mix change.

[Jaeme Gloyn, Equity Research Analyst of Diversified Financials at National Bank Capital Markets]

Just on how you're winning new business, just a quick comment on that.

[Charles Brindamour, CEO at Intact Financial Corporation]

Yeah. How we're winning new business. First, we're expanding the reach to the number of brokers we're dealing with. Second, we're leveraging more verticals per broker within their operation. Third, we're adding products on the shelves. Fourth, we've also bought a number of MGAs. We're interested in deploying capital in the U.S. That expands, so to speak, the shelf on which we can put our products. That's really how we're winning new business in the U.S.

[Jaeme Gloyn, Equity Research Analyst of Diversified Financials at National Bank Capital Markets]

Thank you.

[Operator]

Next question comes from John Aiken at Jefferies. Please go ahead.

[John Aiken, Director of Research at Jefferies]

Good morning.

[John Aiken, Director of Research at Jefferies]

I just wanted to drill down a little bit more on the U.S. If you take a look at the reported claims ratio or the underlying current year loss ratio for the quarter, exceptional. And I get the commentary that you're talking about product mix. But was there anything unusual that was driving the lower combined claims ratio this quarter? I guess the flip to that is, how sustainable is this moving forward in terms of, do you think that you're going to be able to continue to outpace growth in these higher profitable lines?

[Charles Brindamour, CEO at Intact Financial Corporation]

It is certainly the plan. But let's just keep in mind that when growth was a little more tepid in the US, it's because we were into meaningful remediation efforts. As I said last quarter, I expected that the tempering effect of this remediation would slow down in the second half of this year.

[Charles Brindamour, CEO at Intact Financial Corporation]

That is what we are seeing in Q3. I expect that to continue into next year. Remediation, to keep in mind, is something that you continually should do, but sometimes there is more than others. I think in the last year, year and a half, there was, and therefore, we are seeing now the potential of the business emerge more clearly without that noise.

[John Aiken, Director of Research at Jefferies]

Thanks, Charles. When we talk about remediation, are you as excited about the prospects with remediation falling off in the U.K. as what we saw this quarter in the U.S.?

[Charles Brindamour, CEO at Intact Financial Corporation]

Yeah. I think the U.K. is a different ball game from the perspective that we are integrating the NIG portfolio, which we have acquired in 2024. What it means in practice is we are trying to improve its performance, which we have. We are bringing segmentation as well.

[Charles Brindamour, CEO at Intact Financial Corporation]

I do expect that the impact of the integration, which is almost a full five points this quarter, will taper off as we enter into 2026 and towards the end of this year and as we enter into 2026. In the U.K., we're investing massively in technology, in our regional presence. We're broadening our footprint. I do expect that this will be a growth engine for us over time, but it's a meaningful transformation at the moment.

[John Aiken, Director of Research at Jefferies]

Thanks, Charles. I'll require you.

[Charles Brindamour, CEO at Intact Financial Corporation]

Thank you.

[Operator]

Next question will be from Paul Holden at CIBC. Please go ahead.

[Charles Brindamour, CEO at Intact Financial Corporation]

Good morning, Paul.

[Paul Holden, Director at CIBC]

Thank you. Good morning. Maybe sort of a follow-up to that, Charles, on the U.K. business. Some good color around the DLG integration. Maybe you can talk about the business ex the DLG, and how that's growing and the profitability there.

[Charles Brindamour, CEO at Intact Financial Corporation]

Yeah. The business ex DLG is doing well. I would say the area that's still in remediation in the U.K. is what we call the delegated authority business, where we're shrinking that footprint a bit to make sure that it's our price, our product, and our claims that we're using to the greatest extent possible in that segment of the market. That is creating a bit of a drag. Otherwise, the rest of the business would be in the low single-digit range. We haven't really seen the impact of expanded distribution. That takes a while, and I'm confident we'll start seeing that in 2026. We haven't really seen the full impact of broadening our product range, specialties in particular, across a much broader distribution channel in the U.K. than we had before the NIG transaction. In the U.K., if I take you back three, four years, RSA was focused on tens of brokers.

[Charles Brindamour, CEO at Intact Financial Corporation]

Following the NIG integration, we're dealing with over 1,000 brokers. We're deepening the relationship by about 100 brokers a year. Anyway, this year, the idea is to deepen the relationship with 100 brokers, with whom we didn't have a deep relationship before. You just get a sense of the scale of opportunity that this can bring. You layer over that a broader range of product, whether it is distributing Marine, financial lines, etc., across those distributions. There is a fair bit of upside there. I don't know, Patrick, if there's anything you want to add.

[Patrick Barbeau, COO at Intact Financial Corporation]

No, there's some good momentum also Specialty lines and the combination of the DLG and existing RSA products, to your point, as we get into Q4 and early Q1, we'll also expand the offer through the broker.

[Patrick Barbeau, COO at Intact Financial Corporation]

RSA broker getting some of the offers that were only offered by DLG and vice versa, so.

[Paul Holden, Director at CIBC]

Yeah. I guess the second part of that question was also with respect to margin. If you suggest that DLG is roughly a five-point drag on margin, it suggests you're getting your low 90s in that RSA book. Is that correct?

[Charles Brindamour, CEO at Intact Financial Corporation]

Ken.

[Ken Anderson, CFO at Intact Financial Corporation]

Yeah. I think if you look at the quarter. Performance at 95.5, firstly, you'd. There's three points of excess cap losses in there, eight points of caps in the quarter. If you strip out the three, I think you're back to a low 90s. Performance, which right now. That's where we would expect to be. I think as the continued remediation tapers off, it will start to earn through into 2026 and 2027.

[Ken Anderson, CFO at Intact Financial Corporation]

That is the further improvement that you will see emerging in the, if you like, underlying combined ratio for the U.K. and Ireland over the next 12 to 18 months.

[Paul Holden, Director at CIBC]

Got it. The second question for me is just going back to Canada and Personal Auto. Good growth in written and shared risks. It seems like, I mean, you are building some momentum there. We can see it is quarter over quarter over quarter. What should we expect for the next few quarters? My impression is you are saying competitors are still catching up to where you are in pricing. That would suggest, if anything, and you seem to like the margins. If anything, maybe we can assume that written and shared risk growth accelerates from here. Is that a reasonable expectation?

[Ken Anderson, CFO at Intact Financial Corporation]

Yeah. I think when we look at Personal Auto and our rates.

[Ken Anderson, CFO at Intact Financial Corporation]

Inflation is stabilizing in the mid-single digit. Our rates are also stabilizing. I would say, just below 7%. We expect to stay in that range in the foreseeable future, as we are pricing for the inflation that we are observing. When you look at the industry, that still has some catch-up to do. I think we are very comfortable in our competitive position. We have seen that improve. We have seen our retention improve. We expect to stay in a kind of market share growth going forward. Will it keep increasing from 3%? I think time will tell, but we are certainly expecting the current momentum to continue into the next 12 months. Yeah. Yeah.

[Ken Anderson, CFO at Intact Financial Corporation]

I think, Paul, Brent, the direct channel, the digital channel, these are all levers that we are pushing really hard in this environment. Nothing to do with rates. Everything to do with.

[Ken Anderson, CFO at Intact Financial Corporation]

Building on those margins to gain market share where we can.

[Paul Holden, Director at CIBC]

Understood. Okay. Thank you.

[Operator]

Next question will be from Tom MacKinnon at BMO Capital Markets. Please go ahead.

[Tom MacKinnon, Analyst at BMO Capital Markets]

Yeah. Thanks. Good morning. Charles, when we look back at your investor day, you talked about how you could accelerate your NOI per share growth without any strategic capital deployment. And that was 2% NOI per share CAGR. With strategic capital deployment, we get up to 4%. What's interesting is sort of without any M&A, it would have just been 1% through distribution income, which I assume just augmenting that with some bolt-on distribution acquisitions, smaller ones. Then it also said 1% through share buyback capacity. The last 10 years, you added 1% growth to NOI per share through share buybacks. If I annualize what you did in the quarter, 0.3% of your shares you bought back in the quarter. That's over 1%.

[Tom MacKinnon, Analyst at BMO Capital Markets]

Annualized right there. Is this sort of the base case? Or should we sort of think about, "Hey, if you don't see anything major on the M&A front, that a 1% share buyback that you've demonstrated in this quarter would kind of be" I mean, it seems to be consistent with what you laid out in your investor day earlier this year and consistent with what you've done in the past. So any comments around that? Thanks.

[Charles Brindamour, CEO at Intact Financial Corporation]

Thanks, Tom. I'll ask Ken maybe to share his perspective on that.

[Ken Anderson, CFO at Intact Financial Corporation]

Yeah. I would say, firstly, Tom, in relation to the capital deployment component of the NOI per share growth compounding ambition, when it comes to distribution, yes, certainly, we feel with regular ongoing distribution capital deployment that will generate one point. I would say in an adverse.

[Ken Anderson, CFO at Intact Financial Corporation]

If you like, scenario where we did not do M&A, that was the scenario where we were just, I think, demonstrating that share buybacks are a tool in the toolbox to deliver. A 1% NOI per share growth. To be clear, that is in a scenario where there are no M&A opportunities. That is not the scenario we are in today, to be clear. The earnings power and earnings growth is really strong. I think what we did this quarter was, we were opportunistic in deploying $145 million to buy back a little over 500,000 shares. You will have seen that the capital margin has grown from $3.1 billion-$3.3 billion. The debt-to-capital ratio has come down. The dry powder has increased in the quarter in terms of what is available to deploy on M&A opportunities. It is in that context that we are very happy to have the dry powder that we do.

[Charles Brindamour, CEO at Intact Financial Corporation]

Yeah. I think the point I made at the investor's day was that the denominator is much bigger than it was a decade ago. We proved to ourselves that we have the earnings power to grow at that clip prospectively. I think the point we made is organically, we'd get in the zone. When you look at capital deployment opportunities, we would comfortably, we think, be north of 10%. When you look at the landscape from an M&A point of view, the first thing that matters to us as a firm is where do you outperform? Frankly, today, we outperform everywhere we operate. Which therefore means that the sandbox for capital deployment is 10x bigger than what it was a decade ago. Within that, there are manufacturing opportunities in Canada, in Specialty lines, and in the U.K.

[Charles Brindamour, CEO at Intact Financial Corporation]

There are distribution investment opportunities, in particular in North America. For me, the M&A landscape is actually quite good. The sandbox is much bigger. Timing matters. We have very clear financial objectives, and that drives timing for us.

[Tom MacKinnon, Analyst at BMO Capital Markets]

Okay. Thanks for the color.

[Operator]

Next question will be from Mario Mendonca at TD Securities. Please go ahead.

[Mario Mendonca, Equity Research Analyst at TD Securities]

Good morning. This might be a request that you put a finer point on some of the things you've already said on this call. Charles and Ken, you talked about this higher new level of ROE. Now, this quarter was special in some respects. The trailing 12-month increased significantly because the Q3 2024 cats fell off, and a more modest level of cats fell into the trailing 12 months.

[Mario Mendonca, Equity Research Analyst at TD Securities]

What I'm asking is, when you say this higher level of ROE is sustainable, are you talking about the 19, nearly 20%+ this quarter, or are you referring more to what you've historically referred to around the 17% range?

[Ken Anderson, CFO at Intact Financial Corporation]

I think what we are saying, Mario, is that we've moved into a zone above mid-teens. Yes, Q3 was close to 20%, but as Charles mentioned in his remarks, it's been above 16% for the last four quarters. I think that's what we were referring to. We view that as sustainable in the context of the continued investments that we're making in the competitive advantages: pricing, risk selection, and claims. As Charles has also pointed out, the tilt of our business towards commercial Specialty lines gives us more room, and coupled with the potential growth now, not just.

[Ken Anderson, CFO at Intact Financial Corporation]

From manufacturing but also from distribution, we feel we're very well positioned to sustain above mid-teens.

[Charles Brindamour, CEO at Intact Financial Corporation]

Yeah. Beyond the drive to expand the ROE outperformance in the business in which we operate, you've got two structural changes if you look forward 10 years compared to the last decade. The first one is distribution income is bigger, more stable, and contributes positively to our forward ROE. Second, and that's very important, is the mix of business. Has pushed us in zones where we can earn meaningfully higher ROE than what we were able to earn a decade ago. As you know, Mario, I never pinpoint a specific ROE. This is an industry with a certain degree of volatility. What's clear to me is that we're in a different zone. In a decade from now, when we look back 10 years.

[Charles Brindamour, CEO at Intact Financial Corporation]

It'll be a better ROE than when we look back 10 years today.

[Mario Mendonca, Equity Research Analyst at TD Securities]

I understand. That sort of brings me to the next question. When you're talking mix, I suspect you're talking about global specialty markets.

[Charles Brindamour, CEO at Intact Financial Corporation]

Correct.

[Mario Mendonca, Equity Research Analyst at TD Securities]

It sounds to me like this business really suits you looking forward. Is there something about the business that makes growth through acquisition more challenging? Is it such a relationship-driven business that acquisitions generally don't work, and this has to be done organically? Or can this business grow through acquisition?

[Charles Brindamour, CEO at Intact Financial Corporation]

This business can grow through acquisition, Mario. We've entered the U.S. Specialty lines through an acquisition. We've kept all our teams, all of our people. We've taken the combined ratio from 100% to something that starts with an 8. How have we done that? That's the old recipe.

[Charles Brindamour, CEO at Intact Financial Corporation]

Define success well, make sure the values are in place, and then it's about pricing sophistication, strong governance in the field, insourcing of claims, and good capital management. We then, in 2021, did the same exact thing as we acquired RSA, which had a pretty Specialty lines business, both in Canada, in the London Market, as well as in Europe. We've taken the playbook, and we've done the same thing. I think there are meaningful M&A opportunities in Specialty lines, whether it is manufacturing or distribution. We're very focused on those. You know how we define success when it comes to an acquisition. This needs to generate at least 15% IRR at the long-term capital structure. It's an area that we're active in finding opportunities.

[Mario Mendonca, Equity Research Analyst at TD Securities]

My last question is about the 10% annual NOI per share growth that you've described over the years.

[Mario Mendonca, Equity Research Analyst at TD Securities]

What I'm trying to figure out here is whether that actually applies to 2026. I'm asking about 2026 specifically because there are a couple of reasons why it would not apply. There are potential declines in reserve development, potentially higher cat losses against a rather low year. The question is this: does the 10% apply each year, and does it apply to 2026, or is that more of a medium-term objective?

[Charles Brindamour, CEO at Intact Financial Corporation]

To be clear, the objective is to grow at a compounded 10% annually over time. It will, by virtue of catastrophe losses, etc., have some lumpiness. Also, M&A, when it comes, can tend to shift your ROE into a new zone. The objective, to be clear, is over time. I think if you look at 2025 specifically, Mario, obviously, we will see where the year ends.

[Charles Brindamour, CEO at Intact Financial Corporation]

After nine months, the cat losses are a little below our expectation on a year-to-date basis. I think that would be the one item that would contextualize how you would think about 2026.

[Mario Mendonca, Equity Research Analyst at TD Securities]

That's clear. Thank you.

[Charles Brindamour, CEO at Intact Financial Corporation]

Thanks, Mario.

[Operator]

Next question will be from Stephen Boland at Raymond James. Please go ahead.

[Stephen Boland, Managing Director and Equity Research Analyst of Diversified Financials at Raymond James]

I guess good afternoon now. Thanks for taking my question. Just one question. I do not want to delay this. Have you had any preliminary conversations with your reinsurance partners with renewal coming up? I am just curious the outlook, if pricing is going to be rational, if there is going to be softness.

[Charles Brindamour, CEO at Intact Financial Corporation]

Yeah. I would say in relation to the 1-1 renewal, reinsurers have had strong profitability since 2022 when the market hardened. That was the result of some structural changes and decisions taken, higher retentions. Pricing levels have gone up since then.

[Charles Brindamour, CEO at Intact Financial Corporation]

We would expect reinsurer capacity will exceed demand across the business as we head into the renewal. I would say favorable conditions from our perspective as we head into the renewal cycle.

[Ken Anderson, CFO at Intact Financial Corporation]

Yeah, I think it should be a favorable renewal cycle. We manage our risk very tightly. This gives us an edge when it comes to buying reinsurance. We're not huge buyers of reinsurance. Also, we do that pretty much for tail risk purposes. This should be a good renewal season for us.

[Stephen Boland, Managing Director and Equity Research Analyst of Diversified Financials at Raymond James]

Okay. Charles, just I'll sneak one in. I know I'm late. Have you ever considered a stock split? The price has been elevated now for a while. I don't think you've ever done one. Is that something you could consider?

[Charles Brindamour, CEO at Intact Financial Corporation]

Yeah, I would say it does hit the radar from time to time. We evaluate it, but we haven't acted on it today on the basis that, in substance, it's not really changing anything in substance. I think that was the conclusion that we've reached.

[Charles Brindamour, CEO at Intact Financial Corporation]

Yeah. It's debated from time to time. I mean, if you guys think this is something we should seriously consider, we'll look at it. I'm of the view that I don't know if it's a needle mover, and therefore we concentrate on other things, but we're open to feedback.

[Stephen Boland, Managing Director and Equity Research Analyst of Diversified Financials at Raymond James]

Okay. Thanks very much.

[Charles Brindamour, CEO at Intact Financial Corporation]

Thank you.

[Operator]

Ladies and gentlemen, this is all the time we have today. I would now like to turn the call back over to Geoff Kwan.

[Geoff Kwan, Chief Investor Relations Officer at Intact Financial Corporation]

Thank you, everyone, for joining us today. Following the call, a telephone replay will be available for one week, and the webcast will be archived on our website for one year.

[Geoff Kwan, Chief Investor Relations Officer at Intact Financial Corporation]

A transcript will also be available on our website in the financial report section. Of note, our 2025 fourth-quarter results are scheduled to be released after market close on Tuesday, February 10, 2026, with the earnings call starting at 11:00 A.M. Eastern Time the following day. Thank you again, and this concludes our call.

[Operator]

Thank you, sir. Ladies and gentlemen, this does indeed conclude your conference call for today. Once again, thank you for attending. At this time, we do ask that you please disconnect your lines.

Participants

Executives

• Guillaume Lamy, Senior VP of Personal Lines
• Patrick Barbeau, COO
• Charles Brindamour, CEO
• Ken Anderson, CFO
• Geoff Kwan, Chief Investor Relations Officer

Analysts

• Paul Holden, Director at CIBC
• Jaeme Gloyn, Equity Research Analyst of Diversified Financials at National Bank Capital Markets
• Bart Dziarski, Diversified Financials Analyst at RBC Capital Markets
• Tom MacKinnon, Analyst at BMO Capital Markets
• Doug Young, Analyst at Desjardins Capital Markets
• John Aiken, Director of Research at Jefferies
• Stephen Boland, Managing Director and Equity Research Analyst of Diversified Financials at Raymond James
• Mario Mendonca, Equity Research Analyst at TD Securities