HubSpot, Inc. is a cloud-based customer relationship management (CRM) platform provider serving businesses that want to attract, engage and retain customers. Its platform brings together tools for marketing, sales, customer service, content management, operations and commerce, helping organizations manage customer interactions across the customer lifecycle.
The company’s offerings include marketing automation, email marketing, lead generation, website and content management, sales pipeline and engagement tools, customer support and help-desk capabilities, reporting and analytics, and payment and commerce features. HubSpot provides its software primarily through subscription-based services and also offers professional services, onboarding and other customer-support resources.
HubSpot was founded in 2006 by Brian Halligan and Dharmesh Shah and is headquartered in Cambridge, Massachusetts. The company serves organizations in North America, Europe, Asia-Pacific and other international markets. Yamini Rangan has served as HubSpot’s chief executive officer since 2021, while co-founder Dharmesh Shah is a key company leader and serves as chief technology officer.
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