Genpact (NYSE: G) is a global professional services and business process management company that helps organizations improve operations through digital transformation, data and analytics, artificial intelligence, and industry-specific expertise. The company combines technology with operational services to support clients across core business functions.
Its offerings include finance and accounting, procurement, supply chain management, customer experience, risk and compliance, insurance operations, and banking and capital markets services. Genpact also provides automation, cloud, data engineering, analytics, and artificial intelligence solutions designed to streamline workflows and support business decision-making.
Genpact began in 1997 as a business unit of General Electric, established to provide shared services for GE businesses. It became an independent company in 2005 and has been publicly listed on the New York Stock Exchange since 2007. The company serves clients across a range of industries, including financial services, healthcare, consumer goods, life sciences, manufacturing, and technology.
Genpact operates internationally, with employees and delivery capabilities serving organizations in North America, Europe, Asia-Pacific, Latin America, and other global markets. Balkrishan “BK” Daga serves as the company’s chief executive officer, succeeding longtime CEO Tiger Tyagarajan in 2025.
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