What is eGain's operating income?

eGain's total operating income in 2026 was $7.97 million, based on the following breakdown: Total Gross Profit: $66.85 million Total Operating Expenses: $58.89 million

eGain (EGAN) Financials

$5.79 -0.14 (-2.36%)

Closing price 04:00 PM Eastern

Extended Trading

$5.80 +0.01 (+0.26%)

As of 04:39 PM Eastern

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Annual Income Statements for eGain

This table shows eGain's income and expenses over time, based on annual financial data. All values are USD millions unless otherwise specified.

Metric	2016	2017	2018	2019	2020	2021	2022	2023	2024	2025	2026
Period end date	6/30/2016	6/30/2017	6/30/2018	6/30/2019	6/30/2020	6/30/2021	6/30/2022	6/30/2023	6/30/2024	6/30/2025	6/30/2026
Net Income / (Loss) Attributable to Common Shareholders	-6.24	-6.02	-1.99	4.17	7.21	6.96	-2.44	2.11	7.78	32	8.88
Consolidated Net Income / (Loss)	-6.24	-6.02	-1.99	4.17	7.21	6.96	-2.44	2.11	7.78	32	8.88
Net Income / (Loss) Continuing Operations	-6.24	-6.02	-1.99	4.17	7.21	6.96	-2.44	2.11	7.78	32	8.88
Total Pre-Tax Income	-7.10	-5.49	-2.18	5.00	7.99	6.79	-1.21	3.36	9.72	5.64	11
Total Operating Income	-5.87	-3.73	-0.99	5.52	7.41	7.34	-2.14	1.39	5.97	4.43	7.97
Total Gross Profit	46	37	39	45	52	59	67	71	65	62	67
Total Revenue	69	58	61	67	73	78	92	98	93	88	91
Operating Revenue	69	58	61	67	73	78	92	98	93	88	91
Total Cost of Revenue	24	21	22	22	21	19	25	27	28	26	24
Operating Cost of Revenue	24	21	22	22	21	19	25	27	28	26	24
Total Operating Expenses	52	41	40	40	44	52	70	69	59	58	59
Selling, General & Admin Expense	7.77	6.55	7.57	8.20	7.98	7.75	11	10	10	8.62	9.96
Marketing Expense	28	20	18	17	20	26	34	32	22	19	19
Research & Development Expense	16	14	15	14	17	18	24	27	27	30	29
Total Other Income / (Expense), net	-1.23	-1.76	-1.19	-0.52	0.58	-0.55	0.93	1.97	3.75	1.20	2.83
Interest & Investment Income	-1.96	-1.73	-0.98	-0.32	0.40	0.01	0.09	2.40	3.80	2.47	2.25
Other Income / (Expense), net	0.73	-0.03	-0.21	-0.20	0.19	-0.56	0.84	-0.43	-0.05	-1.27	0.58
Income Tax Expense	-0.86	0.53	-0.19	0.83	0.78	-0.17	1.24	1.25	1.94	-27	1.92
Basic Earnings per Share	($0.23)	($0.22)	($0.07)	$0.15	$0.24	$0.22	($0.08)	$0.07	$0.25	$1.15	$0.33
Weighted Average Basic Shares Outstanding	27.06M	27.11M	27.33M	28.58M	30.62M	31.01M	31.55M	31.96M	30.84M	28.16M	27.16M
Diluted Earnings per Share	($0.23)	($0.22)	($0.07)	$0.14	$0.23	$0.21	($0.08)	$0.06	$0.25	$1.13	$0.32
Weighted Average Diluted Shares Outstanding	27.06M	27.11M	27.33M	30.36M	31.96M	32.60M	31.55M	32.80M	31.47M	28.65M	27.86M
Weighted Average Basic & Diluted Shares Outstanding	27.06M	27.11M	27.33M	30.53M	30.91M	31.36M	31.93M	31.48M	28.51M	26.87M	26.17M

This table shows eGain's income and expenses over time, based on quarterly financial data. All values are USD millions unless otherwise specified.

Metric	Q2 2024	Q3 2024	Q4 2024	Q1 2025	Q2 2025	Q3 2025	Q4 2025	Q1 2026	Q2 2026	Q3 2026	Q4 2026
Period end date	12/31/2023	3/31/2024	6/30/2024	9/30/2024	12/31/2024	3/31/2025	6/30/2025	9/30/2025	12/31/2025	3/31/2026	6/30/2026
Net Income / (Loss) Attributable to Common Shareholders	2.19	1.49	1.51	0.65	0.67	0.07	31	2.82	2.34	2.42	1.30
Consolidated Net Income / (Loss)	2.19	1.49	1.51	0.65	0.67	0.07	31	2.82	2.34	2.42	1.30
Net Income / (Loss) Continuing Operations	2.19	1.49	1.51	0.65	0.67	0.07	31	2.82	2.34	2.42	1.30
Total Pre-Tax Income	2.71	2.01	2.02	1.14	0.88	0.32	3.30	3.75	2.64	2.79	1.62
Total Operating Income	2.43	0.94	1.19	0.51	0.65	0.03	3.25	2.83	2.05	2.01	1.08
Total Gross Profit	17	15	16	15	16	14	17	18	17	17	16
Total Revenue	24	22	22	22	22	21	23	24	23	22	22
Operating Revenue	24	22	22	22	22	21	23	24	23	22	22
Total Cost of Revenue	6.99	6.86	6.91	6.67	6.68	6.72	6.35	5.83	6.17	5.99	6.29
Operating Cost of Revenue	6.99	6.86	6.91	6.67	6.68	6.72	6.35	5.83	6.17	5.99	6.29
Total Operating Expenses	14	15	14	15	15	14	14	15	15	14	15
Selling, General & Admin Expense	2.39	2.45	2.47	2.44	2.10	2.04	2.03	3.50	2.31	2.29	1.86
Marketing Expense	5.35	5.45	5.21	4.76	5.25	4.70	4.64	4.03	5.17	4.64	5.63
Research & Development Expense	6.66	6.66	6.68	7.42	7.71	7.51	6.96	7.32	7.28	7.57	7.29
Total Other Income / (Expense), net	0.29	1.08	0.83	0.63	0.23	0.29	0.05	0.92	0.59	0.78	0.54
Interest & Investment Income	0.98	1.00	0.87	0.77	0.66	0.60	0.44	0.46	0.62	0.60	0.56
Other Income / (Expense), net	-0.70	0.07	-0.04	-0.14	-0.43	-0.30	-0.39	0.46	-0.03	0.18	-0.02
Income Tax Expense	0.53	0.52	0.51	0.49	0.21	0.25	-28	0.93	0.30	0.37	0.32
Basic Earnings per Share	$0.07	$0.05	$0.05	$0.02	$0.02	$0.00	$1.11	$0.10	$0.09	$0.09	$0.05
Weighted Average Basic Shares Outstanding	31.18M	30.98M	30.84M	28.67M	28.57M	28.07M	28.16M	26.96M	27.19M	27.42M	27.16M
Diluted Earnings per Share	$0.07	$0.05	$0.05	$0.02	$0.02	$0.00	$1.09	$0.10	$0.08	$0.09	$0.05
Weighted Average Diluted Shares Outstanding	31.84M	31.60M	31.47M	29.29M	29.06M	28.48M	28.65M	27.53M	28.35M	28.14M	27.86M
Weighted Average Basic & Diluted Shares Outstanding	31.20M	29.83M	28.51M	28.52M	28.13M	27.35M	26.87M	27.05M	27.39M	27.45M	26.17M

This table details how cash moves in and out of eGain's business through operations, investing, and financing, using annual figures. All values are USD millions unless otherwise specified.

Metric	2016	2017	2018	2019	2020	2021	2022	2023	2024	2025	2026
Period end date	6/30/2016	6/30/2017	6/30/2018	6/30/2019	6/30/2020	6/30/2021	6/30/2022	6/30/2023	6/30/2024	6/30/2025	6/30/2026
Net Change in Cash & Equivalents	3.15	-1.15	0.87	20	15	17	8.94	1.03	-3.20	-7.09	10
Net Cash From Operating Activities	1.87	5.40	6.59	6.95	14	14	8.12	4.62	12	5.26	21
Net Cash From Continuing Operating Activities	1.87	5.40	6.59	6.95	14	14	8.12	4.62	12	5.26	21
Net Income / (Loss) Continuing Operations	-6.24	-6.02	-1.99	4.17	7.21	6.96	-2.44	2.11	7.78	32	8.88
Consolidated Net Income / (Loss)	-6.24	-6.02	-1.99	4.17	7.21	6.96	-2.44	2.11	7.78	32	8.88
Depreciation Expense	2.06	1.11	0.62	0.36	0.30	0.43	0.48	0.49	0.39	0.34	0.39
Amortization Expense	3.74	3.18	3.22	1.34	2.65	1.24	2.53	2.67	2.60	2.48	2.35
Non-Cash Adjustments To Reconcile Net Income	1.50	0.97	1.83	1.93	2.18	3.73	11	6.50	4.62	2.53	4.20
Changes in Operating Assets and Liabilities, net	0.81	6.16	2.91	-0.85	1.72	1.50	-3.89	-7.15	-2.93	-32	5.33
Net Cash From Investing Activities	0.07	-0.49	-0.14	-0.40	-0.51	-0.40	-0.63	-0.29	-0.20	-0.57	-0.62
Net Cash From Continuing Investing Activities	0.07	-0.49	-0.14	-0.40	-0.51	-0.40	-0.63	-0.29	-0.20	-0.57	-0.62
Purchase of Property, Plant & Equipment	-0.55	-0.49	-0.14	-0.40	-0.51	-0.40	-0.63	-0.29	-0.20	-0.57	-0.62
Net Cash From Financing Activities	1.73	-5.97	-5.59	14	1.41	2.35	3.33	-4.08	-15	-14	-8.20
Net Cash From Continuing Financing Activities	1.73	-5.97	-5.59	14	1.41	2.35	3.33	-4.08	-15	-14	-8.20
Repurchase of Common Equity	-	-	-	-	-	-	0.00	-5.76	-17	-16	-12
Issuance of Common Equity	-	-	-	22	0.87	1.13	1.19	1.07	0.94	0.81	0.79
Other Financing Activities, net	0.17	0.01	1.16	1.07	0.54	1.22	2.14	0.61	0.86	0.58	2.52
Other Net Changes in Cash	-	-	0.01	-	-0.21	0.81	-	-	-	-	-1.90
Cash Income Taxes Paid	0.28	0.27	0.17	0.24	0.37	0.22	0.40	1.70	1.81	1.03	0.77

This table details how cash moves in and out of eGain's business through operations, investing, and financing, using quarterly figures. All values are USD millions unless otherwise specified.

Metric	Q2 2024	Q3 2024	Q4 2024	Q1 2025	Q2 2025	Q3 2025	Q4 2025	Q1 2026	Q2 2026	Q3 2026	Q4 2026
Period end date	12/31/2023	3/31/2024	6/30/2024	9/30/2024	12/31/2024	3/31/2025	6/30/2025	9/30/2025	12/31/2025	3/31/2026	6/30/2026
Net Change in Cash & Equivalents	7.01	-3.85	-13	-2.80	3.33	-1.79	-5.83	7.99	12	-2.60	-7.13
Net Cash From Operating Activities	7.70	1.75	-5.12	0.95	6.42	2.21	-4.33	10	10	-1.81	2.42
Net Cash From Continuing Operating Activities	7.70	1.75	-5.12	0.95	6.42	2.21	-4.33	10	10	-1.81	2.42
Net Income / (Loss) Continuing Operations	2.19	1.49	1.51	0.65	0.67	0.07	31	2.82	2.34	2.42	1.30
Consolidated Net Income / (Loss)	2.19	1.49	1.51	0.65	0.67	0.07	31	2.82	2.34	2.42	1.30
Depreciation Expense	0.10	0.09	0.09	0.09	0.08	0.09	0.08	0.09	0.10	0.10	0.10
Amortization Expense	0.65	0.56	0.60	0.63	0.60	0.62	0.63	0.58	0.62	0.59	0.57
Non-Cash Adjustments To Reconcile Net Income	1.30	1.21	1.01	0.70	0.62	0.69	0.52	1.87	0.64	0.81	0.88
Changes in Operating Assets and Liabilities, net	3.46	-1.61	-8.33	-1.12	4.45	0.75	-36	5.07	6.42	-5.73	-0.43
Net Cash From Investing Activities	-0.10	-0.01	-0.05	-0.11	-0.14	-0.10	-0.21	-0.22	-0.23	-0.06	-0.10
Net Cash From Continuing Investing Activities	-0.10	-0.01	-0.05	-0.11	-0.14	-0.10	-0.21	-0.22	-0.23	-0.06	-0.10
Purchase of Property, Plant & Equipment	-0.10	-0.01	-0.05	-0.11	-0.14	-0.10	-0.21	-0.22	-0.23	-0.06	-0.10
Net Cash From Financing Activities	-1.63	-5.35	-7.93	-4.42	-1.69	-4.99	-3.29	-1.23	2.27	0.22	-9.48
Net Cash From Continuing Financing Activities	-1.63	-5.35	-7.93	-4.42	-1.69	-4.99	-3.29	-1.23	2.27	0.22	-9.48
Repurchase of Common Equity	-2.50	-5.51	-8.74	-4.59	-2.41	-5.02	-3.76	-1.47	0.03	-	-10
Issuance of Common Equity	-	-	0.52	-	-	-	0.39	-	-	-	0.47
Other Financing Activities, net	0.41	0.16	0.29	0.16	0.29	0.03	0.09	0.25	1.92	0.22	0.13
Other Net Changes in Cash	-	-0.23	0.12	-	-	1.09	-	-	-	-0.95	0.03
Cash Income Taxes Paid	0.11	0.19	0.64	0.59	0.11	0.23	0.11	0.09	0.04	0.29	0.34

This table presents eGain's assets and liabilities at the end of each period, using annual balance sheet data. All values are USD millions unless otherwise specified.

Metric	2016	2017	2018	2019	2020	2021	2022	2023	2024	2025	2026
Period end date	6/30/2016	6/30/2017	6/30/2018	6/30/2019	6/30/2020	6/30/2021	6/30/2022	6/30/2023	6/30/2024	6/30/2025	6/30/2026
Total Assets	48	40	25	74	94	115	126	130	128	148	148
Total Current Assets	26	21	23	57	74	95	104	110	107	101	102
Cash & Equivalents	12	11	-	32	47	63	72	73	70	63	73
Restricted Cash	0.01	0.01	-	0.01	0.01	0.01	0.01	0.01	0.01	0.01	0.01
Accounts Receivable	12	7.20	22	20	23	26	27	32	32	33	24
Prepaid Expenses	1.48	1.74	-	2.52	2.51	3.03	2.61	2.47	2.92	2.84	2.81
Other Current Assets	1.21	1.06	0.59	1.79	1.68	2.10	2.38	2.59	2.47	2.03	1.45
Plant, Property, & Equipment, net	1.69	1.06	0.00	0.53	0.71	0.71	0.83	0.63	0.44	0.67	0.87
Total Noncurrent Assets	20	18	1.82	17	19	19	21	20	20	47	45
Goodwill	13	13	-	13	13	13	13	13	13	13	13
Other Noncurrent Operating Assets	2.00	2.13	1.82	3.16	6.26	5.99	7.86	6.47	7.10	34	32
Total Liabilities & Shareholders' Equity	48	40	-310	74	94	115	126	130	128	148	148
Total Liabilities	52	49	40	49	59	69	69	68	69	67	64
Total Current Liabilities	27	28	32	43	52	64	62	64	63	62	59
Accounts Payable	2.10	2.36	-	4.17	2.43	3.07	1.71	2.04	2.73	2.60	2.49
Accrued Expenses	5.67	2.36	2.35	2.35	3.42	4.35	4.93	5.39	5.08	2.82	4.27
Current Deferred Revenue	13	18	30	31	37	46	46	48	46	49	46
Current Employee Benefit Liabilities	5.64	4.34	-	5.48	7.92	8.44	8.71	7.70	7.64	6.75	4.61
Other Current Liabilities	-	-	-	0.00	1.75	1.47	1.04	0.83	1.18	1.22	1.25
Total Noncurrent Liabilities	25	21	7.41	6.75	6.90	4.96	7.13	4.70	6.74	5.12	4.70
Noncurrent Deferred Revenue	3.05	4.89	7.41	5.80	4.83	3.33	3.79	2.10	3.28	1.77	2.06
Other Noncurrent Operating Liabilities	1.68	1.33	-	0.95	2.07	1.63	3.35	2.60	3.46	3.36	2.63
Commitments & Contingencies	0.00	0.00	-	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Total Equity & Noncontrolling Interests	-4.28	-9.62	-349	24	35	46	57	62	58	81	84
Total Preferred & Common Equity	-4.28	-9.62	-349	24	35	46	57	62	58	81	84
Total Common Equity	-4.28	-9.62	-349	24	35	46	57	62	58	81	84
Common Stock	343	343	-	371	374	378	393	401	407	411	419
Retained Earnings	-345	-351	-349	-345	-338	-331	-334	-331	-324	-291	-283
Treasury Stock	-	-	-	-	-	-	0.00	-5.76	-23	-39	-50
Accumulated Other Comprehensive Income / (Loss)	-1.66	-1.66	-	-1.46	-1.63	-1.22	-2.69	-2.12	-2.24	-0.34	-1.68

This table presents eGain's assets and liabilities at the end of each period, using quarterly balance sheet data. All values are USD millions unless otherwise specified.

Metric	Q1 2024	Q2 2024	Q3 2024	Q1 2025	Q2 2025	Q3 2025	Q1 2026	Q2 2026	Q3 2026
Period end date	9/30/2023	12/31/2023	3/31/2024	9/30/2024	12/31/2024	3/31/2025	9/30/2025	12/31/2025	3/31/2026
Total Assets	123	125	120	115	111	106	145	147	140
Total Current Assets	103	106	99	95	91	86	98	100	93
Cash & Equivalents	80	87	83	67	71	69	71	83	80
Restricted Cash	0.01	0.01	0.01	0.01	0.01	0.01	0.01	0.01	0.01
Accounts Receivable	18	14	11	23	16	12	23	14	8.72
Prepaid Expenses	2.58	2.16	2.39	2.33	2.23	2.49	2.25	1.60	2.18
Other Current Assets	2.54	2.46	2.56	2.13	2.09	2.10	1.66	1.65	1.78
Plant, Property, & Equipment, net	0.55	0.56	0.48	0.46	0.52	0.53	0.80	0.93	0.88
Total Noncurrent Assets	19	19	21	20	20	20	46	46	46
Goodwill	13	13	13	13	13	13	13	13	13
Other Noncurrent Operating Assets	5.86	5.97	7.77	6.55	6.91	6.74	32	33	32
Total Liabilities & Shareholders' Equity	123	125	120	115	111	106	145	147	140
Total Liabilities	59	59	56	59	56	55	61	58	48
Total Current Liabilities	54	53	50	53	49	50	56	53	43
Accounts Payable	0.85	1.78	1.53	1.91	1.84	1.97	1.51	1.42	1.52
Accrued Expenses	4.41	4.21	5.62	2.51	2.77	3.99	2.37	2.97	3.51
Current Deferred Revenue	42	41	34	41	37	35	45	42	32
Current Employee Benefit Liabilities	5.93	5.84	6.93	6.28	6.23	7.23	5.60	4.78	4.93
Other Current Liabilities	0.69	0.59	1.19	1.17	1.09	1.19	1.24	1.52	1.51
Total Noncurrent Liabilities	4.86	5.36	6.85	6.27	6.72	4.89	5.17	5.20	4.80
Noncurrent Deferred Revenue	2.41	2.99	3.16	2.88	3.01	1.38	2.21	2.36	2.18
Other Noncurrent Operating Liabilities	2.45	2.37	3.69	3.39	3.71	3.51	2.96	2.84	2.62
Commitments & Contingencies	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Total Equity & Noncontrolling Interests	64	67	64	56	55	52	84	89	92
Total Preferred & Common Equity	64	67	64	56	55	52	84	89	92
Total Common Equity	64	67	64	56	55	52	84	89	92
Common Stock	402	404	406	408	410	410	413	416	417
Retained Earnings	-329	-327	-325	-323	-322	-322	-289	-286	-284
Treasury Stock	-6.28	-8.78	-14	-28	-30	-35	-40	-40	-40
Accumulated Other Comprehensive Income / (Loss)	-2.88	-2.10	-2.28	-1.85	-1.94	-1.39	-1.01	-1.00	-1.66

This table displays calculated financial ratios and metrics derived from eGain's official financial filings.

Metric	2016	2017	2018	2019	2020	2021	2022	2023	2024	2025	2026
Period end date	6/30/2016	6/30/2017	6/30/2018	6/30/2019	6/30/2020	6/30/2021	6/30/2022	6/30/2023	6/30/2024	6/30/2025	6/30/2026
DEI Shares Outstanding	27,090,861.00	27,105,471.00	27,473,602.00	30,318,260.00	30,688,643.00	31,099,019.00	31,820,787.00	31,868,764.00	-	27,350,693.00	27,450,081.00
DEI Adjusted Shares Outstanding	27,090,861.00	27,105,471.00	27,473,602.00	30,318,260.00	30,688,643.00	31,099,019.00	31,820,787.00	31,868,764.00	-	27,350,693.00	27,450,081.00
DEI Earnings Per Adjusted Shares Outstanding	-0.23	-0.22	-0.07	0.14	0.23	0.22	-0.08	0.07	-	1.18	0.32
Growth Metrics	-	-	-	-	-	-	-	-	-	-	-
Revenue Growth	-8.61%	-16.09%	5.31%	9.66%	8.18%	7.64%	17.45%	6.59%	-5.31%	-4.71%	3.06%
EBITDA Growth	112.59%	-18.25%	397.19%	165.06%	50.13%	-19.91%	-79.80%	141.27%	116.33%	-32.76%	88.54%
EBIT Growth	54.37%	26.98%	68.22%	545.56%	42.69%	-10.68%	-119.17%	173.46%	519.90%	-46.49%	169.76%
NOPAT Growth	47.96%	36.57%	73.48%	765.45%	45.25%	12.47%	-119.91%	158.32%	447.64%	430.62%	-74.18%
Net Income Growth	49.79%	3.53%	66.93%	309.34%	72.94%	-3.45%	-135.08%	186.40%	268.90%	314.58%	-72.48%
EPS Growth	51.06%	4.35%	68.18%	300.00%	64.29%	-8.70%	-138.10%	175.00%	316.67%	352.00%	-71.68%
Operating Cash Flow Growth	117.78%	189.29%	22.03%	5.51%	102.16%	-1.39%	-41.42%	-43.10%	169.51%	-57.74%	301.86%
Free Cash Flow Firm Growth	109.16%	323.53%	35.91%	-130.29%	466.31%	14.62%	-126.34%	12.31%	262.80%	-182.87%	440.39%
Invested Capital Growth	-51.67%	-182.20%	-237.83%	50.24%	-58.39%	-43.45%	10.79%	24.87%	-0.03%	254.70%	-38.99%
Revenue Q/Q Growth	0.80%	-4.90%	1.60%	1.87%	3.13%	1.58%	3.67%	1.17%	-2.29%	0.88%	-1.18%
EBITDA Q/Q Growth	139.61%	-68.70%	-6.59%	13.29%	28.22%	-13.90%	-49.06%	117.78%	-8.72%	40.34%	-13.96%
EBIT Q/Q Growth	32.46%	-24.36%	-23.73%	38.40%	32.39%	-13.28%	-191.42%	147.39%	-11.24%	116.25%	-17.37%
NOPAT Q/Q Growth	26.33%	-13.39%	-83.99%	9.60%	40.16%	-0.38%	-268.40%	146.32%	-21.73%	1,506.05%	-79.03%
Net Income Q/Q Growth	40.85%	-30.93%	-32.73%	20.25%	38.01%	-1.46%	-310.79%	203.23%	-12.34%	1,014.13%	-76.91%
EPS Q/Q Growth	42.50%	-29.41%	-40.00%	16.67%	43.75%	-4.55%	-366.67%	200.00%	-7.41%	1,155.56%	-76.47%
Operating Cash Flow Q/Q Growth	150.09%	57.51%	-46.11%	10.84%	89.05%	30.61%	-44.76%	-59.30%	-5.04%	17.79%	46.81%
Free Cash Flow Firm Q/Q Growth	411.79%	84.96%	-17.40%	-458.91%	151.95%	38.55%	-177.91%	-187.82%	-16.99%	-917.30%	351.95%
Invested Capital Q/Q Growth	-6.49%	-950.70%	-17.63%	20.92%	-30.21%	-58.59%	-7.58%	40.88%	39.80%	203.82%	-1.97%
Profitability Metrics	-	-	-	-	-	-	-	-	-	-	-
Gross Margin	65.85%	63.59%	63.57%	67.51%	71.01%	75.39%	73.32%	72.13%	70.27%	70.12%	73.35%
EBITDA Margin	0.94%	0.92%	4.32%	10.45%	14.50%	10.79%	1.86%	4.20%	9.59%	6.77%	12.39%
Operating Margin	-8.47%	-6.40%	-1.61%	8.21%	10.18%	9.37%	-2.33%	1.42%	6.43%	5.01%	8.74%
EBIT Margin	-7.42%	-6.45%	-1.95%	7.91%	10.44%	8.66%	-1.41%	0.97%	6.38%	3.58%	9.38%
Profit (Net Income) Margin	-8.99%	-10.34%	-3.25%	6.20%	9.91%	8.89%	-2.65%	2.15%	8.38%	36.47%	9.74%
Tax Burden Percent	87.85%	109.71%	91.46%	83.34%	90.26%	102.44%	202.40%	62.84%	80.06%	572.18%	82.22%
Interest Burden Percent	138.06%	146.05%	182.33%	94.00%	105.20%	100.19%	92.77%	351.41%	164.16%	177.94%	126.33%
Effective Tax Rate	0.00%	0.00%	0.00%	16.66%	9.74%	-2.44%	0.00%	37.16%	19.94%	-472.18%	17.78%
Return on Invested Capital (ROIC)	-48.97%	-535.42%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	805.36%	45.66%
ROIC Less NNEP Spread (ROIC-NNEP)	-70.29%	-581.31%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	795.00%	42.24%
Return on Net Nonoperating Assets (RNNOA)	441.67%	622.05%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	-759.03%	-34.90%
Return on Equity (ROE)	392.70%	86.63%	1.11%	-2.56%	24.46%	17.25%	-4.74%	3.56%	12.95%	46.33%	10.76%
Cash Return on Invested Capital (CROIC)	20.70%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	-22.25%	94.09%
Operating Return on Assets (OROA)	-10.52%	-8.56%	-3.71%	10.82%	9.07%	6.51%	-1.08%	0.75%	4.59%	2.30%	5.77%
Return on Assets (ROA)	-12.76%	-13.71%	-6.19%	8.47%	8.61%	6.68%	-2.03%	1.65%	6.03%	23.38%	6.00%
Return on Common Equity (ROCE)	392.70%	86.63%	1.11%	-2.56%	24.46%	17.25%	-4.74%	3.56%	12.95%	46.33%	10.76%
Return on Equity Simple (ROE_SIMPLE)	145.90%	62.57%	0.57%	17.15%	20.81%	15.11%	-4.29%	3.42%	13.30%	0.00%	0.00%
Net Operating Profit after Tax (NOPAT)	-4.11	-2.61	-0.69	4.60	6.68	7.52	-1.50	0.87	4.78	25	6.55
NOPAT Margin	-5.93%	-4.48%	-1.13%	6.85%	9.19%	9.60%	-1.63%	0.89%	5.15%	28.68%	7.19%
Net Nonoperating Expense Percent (NNEP)	21.32%	45.89%	0.77%	0.29%	1.33%	-1.02%	-1.39%	1.70%	4.19%	10.37%	3.42%
Return On Investment Capital (ROIC_SIMPLE)	-	-	-	-	-	-	-	-	-	31.42%	7.78%
Cost of Revenue to Revenue	34.15%	36.42%	36.43%	32.49%	28.99%	24.61%	26.68%	27.87%	29.73%	29.88%	26.65%
SG&A Expenses to Revenue	11.21%	11.25%	12.34%	12.19%	10.97%	9.90%	12.42%	10.51%	11.31%	9.74%	10.93%
R&D to Revenue	23.15%	23.62%	24.00%	21.37%	22.88%	22.91%	26.52%	27.85%	28.69%	33.48%	32.31%
Operating Expenses to Revenue	74.32%	69.98%	65.18%	59.30%	60.83%	66.01%	75.64%	70.71%	63.83%	65.11%	64.61%
Earnings before Interest and Taxes (EBIT)	-5.15	-3.76	-1.19	5.32	7.59	6.78	-1.30	0.96	5.92	3.17	8.55
Earnings before Interest, Taxes, Depreciation and Amortization (EBITDA)	0.65	0.53	2.65	7.02	11	8.45	1.71	4.12	8.90	5.99	11
Valuation Ratios	-	-	-	-	-	-	-	-	-	-	-
Price to Book Value (P/BV)	0.00	0.00	0.00	10.15	9.84	7.75	5.46	3.87	3.22	2.12	2.05
Price to Tangible Book Value (P/TBV)	0.00	0.00	0.00	22.79	15.91	10.86	7.10	4.92	4.15	2.53	2.43
Price to Revenue (P/Rev)	1.10	0.77	6.77	3.67	4.69	4.56	3.37	2.44	2.03	1.93	1.90
Price to Earnings (P/E)	0.00	0.00	0.00	59.21	47.30	51.30	0.00	113.18	24.19	5.30	19.48
Dividend Yield	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Earnings Yield	0.00%	0.00%	0.00%	1.69%	2.11%	1.95%	0.00%	0.88%	4.13%	18.87%	5.13%
Enterprise Value to Invested Capital (EV/IC)	15.75	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	6.06	9.16
Enterprise Value to Revenue (EV/Rev)	1.24	0.86	6.77	3.20	4.05	3.75	2.59	1.69	1.27	1.22	1.09
Enterprise Value to EBITDA (EV/EBITDA)	132.12	93.52	156.55	30.60	27.91	34.78	139.55	40.21	13.27	18.04	8.82
Enterprise Value to EBIT (EV/EBIT)	0.00	0.00	0.00	40.40	38.77	43.33	0.00	173.29	19.97	34.10	11.65
Enterprise Value to NOPAT (EV/NOPAT)	0.00	0.00	0.00	46.70	44.03	39.07	0.00	189.59	24.73	4.26	15.21
Enterprise Value to Operating Cash Flow (EV/OCF)	46.14	9.23	62.94	30.91	20.94	21.19	29.32	35.81	9.49	20.53	4.71
Enterprise Value to Free Cash Flow (EV/FCFF)	49.57	6.77	41.47	0.00	26.52	23.09	0.00	0.00	24.71	0.00	7.38
Leverage & Solvency	-	-	-	-	-	-	-	-	-	-	-
Debt to Equity	-5.03	-1.64	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Long-Term Debt to Equity	-4.76	-1.54	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Financial Leverage	-6.28	-1.07	-0.95	-0.93	-1.33	-1.36	-1.32	-1.23	-1.19	-0.95	-0.83
Leverage Ratio	-30.77	-6.32	-0.18	-0.30	2.84	2.58	2.34	2.16	2.15	1.98	1.79
Compound Leverage Factor	-42.48	-9.23	-0.33	-0.28	2.99	2.59	2.17	7.59	3.52	3.53	2.27
Debt to Total Capital	124.79%	256.80%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Short-Term Debt to Total Capital	6.70%	14.88%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Long-Term Debt to Total Capital	118.08%	241.92%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Preferred Equity to Total Capital	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Noncontrolling Interests to Total Capital	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Common Equity to Total Capital	-24.79%	-156.80%	100.00%	100.00%	100.00%	100.00%	100.00%	100.00%	100.00%	100.00%	100.00%
Debt to EBITDA	33.03	29.56	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Net Debt to EBITDA	14.95	9.61	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Long-Term Debt to EBITDA	31.25	27.85	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Debt to NOPAT	-5.24	-6.04	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Net Debt to NOPAT	-2.37	-1.97	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Long-Term Debt to NOPAT	-4.96	-5.69	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Altman Z-Score	-8.11	-10.91	-11.75	-2.18	-0.27	0.29	0.08	-0.27	-0.62	-0.25	0.11
Noncontrolling Interest Sharing Ratio	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Liquidity Ratios	-	-	-	-	-	-	-	-	-	-	-
Current Ratio	0.97	0.73	0.70	1.33	1.41	1.49	1.68	1.72	1.71	1.62	1.73
Quick Ratio	0.87	0.63	0.69	1.22	1.33	1.41	1.60	1.64	1.62	1.54	1.65
Cash Flow Metrics	-	-	-	-	-	-	-	-	-	-	-
Free Cash Flow to Firm (FCFF)	1.74	7.36	10	-3.03	11	13	-3.35	-2.94	4.78	-3.96	13
Operating Cash Flow to CapEx	341.32%	1,097.76%	4,810.95%	1,747.24%	2,735.02%	3,448.26%	1,293.15%	1,604.51%	6,289.90%	931.50%	3,427.88%
Free Cash Flow to Firm to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Operating Cash Flow to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Operating Cash Flow Less CapEx to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Efficiency Ratios	-	-	-	-	-	-	-	-	-	-	-
Asset Turnover	1.42	1.33	1.90	1.37	0.87	0.75	0.76	0.77	0.72	0.64	0.62
Accounts Receivable Turnover	5.55	6.10	4.17	3.15	3.37	3.19	3.45	3.35	2.93	2.74	3.19
Inventory Turnover	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Fixed Asset Turnover	28.76	42.38	0.00	0.00	117.49	110.42	119.73	133.89	172.82	159.19	118.20
Accounts Payable Turnover	12.22	9.50	0.00	0.00	6.39	7.01	10.28	14.57	11.57	9.93	9.56
Days Sales Outstanding (DSO)	65.75	59.81	87.56	115.70	108.20	114.27	105.73	108.99	124.48	133.12	114.48
Days Inventory Outstanding (DIO)	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Days Payable Outstanding (DPO)	29.88	38.41	0.00	0.00	57.15	52.07	35.51	25.05	31.54	36.75	38.19
Cash Conversion Cycle (CCC)	35.87	21.39	87.56	115.70	51.05	62.20	70.22	83.93	92.94	96.37	76.29
Capital & Investment Metrics	-	-	-	-	-	-	-	-	-	-	-
Invested Capital	5.47	-4.50	-15	-7.56	-12	-17	-15	-12	-12	18	11
Invested Capital Turnover	8.26	119.54	-6.23	-5.91	-7.45	-5.37	-5.66	-7.30	-8.06	28.08	6.35
Increase / (Decrease) in Invested Capital	-5.85	-9.97	-11	7.63	-4.41	-5.20	1.85	3.81	-0.00	29	-6.95
Enterprise Value (EV)	86	50	415	215	294	294	238	165	118	108	100
Market Capitalization	76	45	415	247	341	357	310	239	188	171	173
Book Value per Share	($0.16)	($0.35)	($12.72)	$0.80	$1.13	$1.48	$1.79	$1.94	$1.96	$2.95	$3.07
Tangible Book Value per Share	($0.82)	($0.94)	($12.72)	$0.36	$0.70	$1.06	$1.37	$1.52	$1.52	$2.47	$2.59
Total Capital	17	6.14	-349	24	35	46	57	62	58	81	84
Total Debt	22	16	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Total Long-Term Debt	20	15	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Net Debt	9.75	5.12	0.00	-32	-47	-63	-72	-73	-70	-63	-73
Capital Expenditures (CapEx)	0.55	0.49	0.14	0.40	0.51	0.40	0.63	0.29	0.20	0.57	0.62
Debt-free, Cash-free Net Working Capital (DFCFNWC)	-12	-17	-9.61	-18	-25	-32	-30	-27	-26	-25	-30
Debt-free Net Working Capital (DFNWC)	0.27	-6.77	-9.61	14	21	31	42	46	45	38	43
Net Working Capital (NWC)	-0.89	-7.68	-9.61	14	21	31	42	46	45	38	43
Net Nonoperating Expense (NNE)	2.13	3.41	1.30	0.43	-0.52	0.56	0.94	-1.24	-3.00	-6.89	-2.33
Net Nonoperating Obligations (NNO)	9.75	5.12	334	-32	-47	-63	-72	-73	-70	-63	-73
Total Depreciation and Amortization (D&A)	5.80	4.29	3.84	1.70	2.95	1.67	3.01	3.16	2.98	2.82	2.74
Debt-free, Cash-free Net Working Capital to Revenue	-16.60%	-29.89%	-15.67%	-26.73%	-34.73%	-41.00%	-32.70%	-27.65%	-27.48%	-27.71%	-33.40%
Debt-free Net Working Capital to Revenue	0.39%	-11.62%	-15.67%	20.67%	29.36%	39.77%	45.80%	47.04%	47.96%	43.44%	47.08%
Net Working Capital to Revenue	-1.28%	-13.19%	-15.67%	20.67%	29.36%	39.77%	45.80%	47.04%	47.96%	43.44%	47.08%
Earnings Adjustments	-	-	-	-	-	-	-	-	-	-	-
Adjusted Basic Earnings per Share	($0.23)	($0.22)	($0.07)	$0.15	$0.24	$0.22	($0.08)	$0.07	$0.25	$1.15	$0.33
Adjusted Weighted Average Basic Shares Outstanding	27.11M	27.23M	27.71M	28.58M	30.62M	31.01M	31.55M	31.96M	30.84M	28.16M	27.16M
Adjusted Diluted Earnings per Share	($0.23)	($0.22)	($0.07)	$0.14	$0.23	$0.21	($0.08)	$0.06	$0.25	$1.13	$0.32
Adjusted Weighted Average Diluted Shares Outstanding	27.11M	27.23M	27.71M	30.36M	31.96M	32.60M	31.55M	32.80M	31.47M	28.65M	27.86M
Adjusted Basic & Diluted Earnings per Share	($0.23)	($0.22)	($0.07)	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Adjusted Weighted Average Basic & Diluted Shares Outstanding	27.06M	27.11M	27.33M	30.53M	30.91M	31.36M	31.93M	31.48M	28.51M	26.87M	26.17M
Normalized Net Operating Profit after Tax (NOPAT)	-4.11	-2.61	-0.69	4.60	6.68	5.14	-1.50	0.87	4.78	3.10	6.55
Normalized NOPAT Margin	-5.93%	-4.48%	-1.13%	6.85%	9.19%	6.56%	-1.63%	0.89%	5.15%	3.51%	7.19%
Pre Tax Income Margin	-10.24%	-9.43%	-3.55%	7.44%	10.98%	8.68%	-1.31%	3.42%	10.47%	6.37%	11.85%
Debt Service Ratios	-	-	-	-	-	-	-	-	-	-	-
EBIT to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
NOPAT to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
EBIT Less CapEx to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
NOPAT Less CapEx to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Payout Ratios	-	-	-	-	-	-	-	-	-	-	-
Dividend Payout Ratio	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Augmented Payout Ratio	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	273.26%	221.95%	48.93%	129.68%

This table displays calculated financial ratios and metrics derived from eGain's official financial filings.

Metric	Q2 2024	Q3 2024	Q4 2024	Q1 2025	Q2 2025	Q3 2025	Q4 2025	Q1 2026	Q2 2026	Q3 2026	Q4 2026
Period end date	12/31/2023	3/31/2024	6/30/2024	9/30/2024	12/31/2024	3/31/2025	6/30/2025	9/30/2025	12/31/2025	3/31/2026	6/30/2026
DEI Shares Outstanding	31,485,186.00	31,202,603.00	-	-	-	28,130,920.00	27,350,693.00	26,867,067.00	27,051,157.00	27,386,110.00	27,450,081.00
DEI Adjusted Shares Outstanding	31,485,186.00	31,202,603.00	-	-	-	28,130,920.00	27,350,693.00	26,867,067.00	27,051,157.00	27,386,110.00	27,450,081.00
DEI Earnings Per Adjusted Shares Outstanding	0.07	0.05	-	-	-	0.00	1.13	0.11	0.09	0.09	0.05
Growth Metrics	-	-	-	-	-	-	-	-	-	-	-
Revenue Growth	-6.97%	-2.88%	-8.82%	-9.83%	-5.99%	-6.00%	3.44%	7.84%	2.64%	7.09%	-4.67%
EBITDA Growth	428.21%	3,953.66%	-31.59%	-62.76%	-63.51%	-74.07%	93.38%	262.75%	202.55%	566.36%	-51.37%
EBIT Growth	620.48%	233.69%	-39.39%	-81.79%	-87.33%	-127.37%	147.57%	791.06%	819.63%	888.45%	-62.90%
NOPAT Growth	1,838.79%	-77.73%	-61.26%	-76.44%	-74.65%	-99.20%	3,318.73%	631.82%	265.55%	31,158.06%	-97.15%
Net Income Growth	2,200.96%	501.34%	-42.10%	-74.88%	-69.29%	-95.58%	1,949.47%	332.52%	248.14%	3,560.61%	-95.78%
EPS Growth	0.00%	600.00%	-28.57%	-75.00%	-71.43%	-100.00%	2,080.00%	400.00%	300.00%	0.00%	-95.41%
Operating Cash Flow Growth	3.78%	93.15%	-14.82%	-88.27%	-16.52%	26.43%	15.53%	993.50%	57.35%	-181.86%	155.93%
Free Cash Flow Firm Growth	-29.93%	-95.81%	158.86%	-224.66%	-270.87%	-660.42%	19.71%	-475.77%	-349.31%	-1,249.95%	631.53%
Invested Capital Growth	-2.79%	1.77%	-0.03%	26.36%	23.77%	10.29%	254.70%	210.07%	137.42%	164.61%	-38.99%
Revenue Q/Q Growth	-1.49%	-6.15%	0.50%	-2.95%	2.71%	-6.16%	10.59%	1.18%	-2.25%	-2.09%	-1.55%
EBITDA Q/Q Growth	-15.54%	-32.77%	10.89%	-40.86%	-17.25%	-52.22%	726.91%	10.94%	-30.98%	5.24%	-39.66%
EBIT Q/Q Growth	-14.71%	-41.44%	14.03%	-68.02%	-40.65%	-226.48%	1,131.41%	15.09%	-38.75%	8.44%	-51.47%
NOPAT Q/Q Growth	58.24%	-64.44%	27.87%	-67.26%	70.25%	-98.88%	545,743.32%	-92.99%	-14.96%	-3.92%	-50.18%
Net Income Q/Q Growth	-15.83%	-31.67%	0.87%	-56.71%	2.91%	-90.16%	46,665.15%	-90.86%	-17.16%	3.42%	-46.03%
EPS Q/Q Growth	-12.50%	-28.57%	0.00%	-60.00%	0.00%	-100.00%	0.00%	-90.83%	-20.00%	12.50%	-44.44%
Operating Cash Flow Q/Q Growth	-5.36%	-77.28%	-392.91%	118.63%	573.38%	-65.60%	-295.70%	341.20%	-3.11%	-117.90%	233.72%
Free Cash Flow Firm Q/Q Growth	-18.29%	-85.98%	154.64%	-527.39%	-12.00%	54.02%	154.39%	-2,155.73%	12.60%	-38.14%	129.47%
Invested Capital Q/Q Growth	-28.76%	4.58%	39.80%	0.43%	-33.28%	-12.29%	203.82%	-29.16%	-54.69%	93.90%	-1.97%
Profitability Metrics	-	-	-	-	-	-	-	-	-	-	-
Gross Margin	70.65%	69.32%	69.25%	69.42%	70.16%	68.00%	72.65%	75.20%	73.14%	73.36%	71.61%
EBITDA Margin	10.38%	7.44%	8.21%	5.00%	4.03%	2.05%	15.34%	16.82%	11.88%	12.77%	7.82%
Operating Margin	10.18%	4.20%	5.31%	2.34%	2.90%	0.13%	13.98%	12.05%	8.90%	8.92%	4.87%
EBIT Margin	7.26%	4.53%	5.14%	1.69%	0.98%	-1.32%	12.30%	13.99%	8.76%	9.71%	4.79%
Profit (Net Income) Margin	9.17%	6.68%	6.70%	2.99%	3.00%	0.31%	132.84%	12.00%	10.17%	10.74%	5.89%
Tax Burden Percent	80.63%	74.13%	74.59%	57.19%	76.25%	20.63%	936.15%	75.20%	88.55%	86.69%	80.44%
Interest Burden Percent	156.83%	199.01%	174.96%	308.94%	401.83%	-115.52%	115.40%	114.05%	130.98%	127.61%	152.92%
Effective Tax Rate	19.37%	25.87%	25.41%	42.81%	23.75%	79.38%	-836.15%	24.80%	11.45%	13.31%	19.56%
Return on Invested Capital (ROIC)	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	3,673.40%	1,415.76%	0.00%	0.00%	24.88%
ROIC Less NNEP Spread (ROIC-NNEP)	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	3,672.70%	1,414.76%	0.00%	0.00%	24.24%
Return on Net Nonoperating Assets (RNNOA)	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	-3,506.54%	-1,403.04%	0.00%	0.00%	-20.02%
Return on Equity (ROE)	10.94%	14.12%	12.95%	9.73%	7.08%	5.02%	166.87%	12.72%	50.11%	53.70%	4.86%
Cash Return on Invested Capital (CROIC)	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	-22.25%	32.64%	147.04%	26.93%	94.09%
Operating Return on Assets (OROA)	5.59%	3.62%	3.70%	1.29%	0.74%	-1.02%	7.88%	9.72%	6.16%	7.28%	2.95%
Return on Assets (ROA)	7.07%	5.34%	4.82%	2.27%	2.25%	0.24%	85.17%	8.33%	7.15%	8.05%	3.63%
Return on Common Equity (ROCE)	10.94%	14.12%	12.95%	9.73%	7.08%	5.02%	166.87%	12.72%	50.11%	53.70%	4.86%
Return on Equity Simple (ROE_SIMPLE)	10.50%	13.90%	0.00%	10.47%	7.82%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Net Operating Profit after Tax (NOPAT)	1.96	0.70	0.89	0.29	0.50	0.01	30	2.13	1.81	1.74	0.87
NOPAT Margin	8.21%	3.11%	3.96%	1.34%	2.21%	0.03%	130.83%	9.06%	7.88%	7.74%	3.92%
Net Nonoperating Expense Percent (NNEP)	0.27%	0.97%	0.86%	0.49%	0.22%	0.08%	0.70%	1.00%	0.68%	0.91%	0.64%
Return On Investment Capital (ROIC_SIMPLE)	2.93%	1.09%	-	-	0.90%	0.01%	37.65%	2.55%	2.04%	1.90%	1.03%
Cost of Revenue to Revenue	29.35%	30.68%	30.75%	30.58%	29.84%	32.00%	27.35%	24.80%	26.86%	26.64%	28.39%
SG&A Expenses to Revenue	10.04%	10.97%	11.00%	11.21%	9.38%	9.71%	8.74%	14.89%	10.05%	10.16%	8.41%
R&D to Revenue	27.97%	29.78%	29.73%	34.04%	34.43%	35.77%	29.96%	31.12%	31.67%	33.63%	32.92%
Operating Expenses to Revenue	60.47%	65.12%	63.95%	67.09%	67.26%	67.87%	58.68%	63.14%	64.24%	64.43%	66.74%
Earnings before Interest and Taxes (EBIT)	1.73	1.01	1.15	0.37	0.22	-0.28	2.86	3.29	2.01	2.18	1.06
Earnings before Interest, Taxes, Depreciation and Amortization (EBITDA)	2.47	1.66	1.84	1.09	0.90	0.43	3.56	3.95	2.73	2.87	1.73
Valuation Ratios	-	-	-	-	-	-	-	-	-	-	-
Price to Book Value (P/BV)	3.93	3.15	3.22	2.61	3.22	2.64	2.12	2.80	3.14	2.36	2.05
Price to Tangible Book Value (P/TBV)	4.89	3.97	4.15	3.42	4.22	3.55	2.53	3.33	3.68	2.76	2.43
Price to Revenue (P/Rev)	2.74	2.12	2.03	1.61	2.00	1.56	1.93	2.60	3.07	2.34	1.90
Price to Earnings (P/E)	37.41	22.68	24.19	24.92	41.12	47.13	5.30	6.80	7.71	5.62	19.48
Dividend Yield	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Earnings Yield	2.67%	4.41%	4.13%	4.01%	2.43%	2.12%	18.87%	14.71%	12.96%	17.79%	5.13%
Enterprise Value to Invested Capital (EV/IC)	0.00	0.00	0.00	0.00	0.00	0.00	6.06	12.93	34.15	12.23	9.16
Enterprise Value to Revenue (EV/Rev)	1.83	1.25	1.27	0.86	1.20	0.77	1.22	1.81	2.15	1.47	1.09
Enterprise Value to EBITDA (EV/EBITDA)	21.57	12.12	13.27	11.06	19.50	15.87	18.04	18.43	18.29	10.34	8.82
Enterprise Value to EBIT (EV/EBIT)	35.80	17.73	19.97	18.34	38.91	46.20	34.10	26.80	24.78	13.11	11.65
Enterprise Value to NOPAT (EV/NOPAT)	37.04	19.36	24.73	20.86	45.63	42.86	4.26	5.78	6.64	4.34	15.21
Enterprise Value to Operating Cash Flow (EV/OCF)	14.30	9.02	9.49	14.82	26.75	15.15	20.53	11.06	10.60	9.41	4.71
Enterprise Value to Free Cash Flow (EV/FCFF)	33.23	20.52	24.71	0.00	0.00	0.00	0.00	39.60	23.23	45.42	7.38
Leverage & Solvency	-	-	-	-	-	-	-	-	-	-	-
Debt to Equity	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Long-Term Debt to Equity	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Financial Leverage	-1.31	-1.31	-1.19	-1.23	-1.29	-1.31	-0.95	-0.99	-1.07	-1.04	-0.83
Leverage Ratio	1.94	1.89	2.15	1.98	1.94	1.96	1.98	1.86	1.79	1.72	1.79
Compound Leverage Factor	3.04	3.76	3.76	6.12	7.79	-2.27	2.29	2.13	2.35	2.19	2.74
Debt to Total Capital	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Short-Term Debt to Total Capital	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Long-Term Debt to Total Capital	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Preferred Equity to Total Capital	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Noncontrolling Interests to Total Capital	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Common Equity to Total Capital	100.00%	100.00%	100.00%	100.00%	100.00%	100.00%	100.00%	100.00%	100.00%	100.00%	100.00%
Debt to EBITDA	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Net Debt to EBITDA	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Long-Term Debt to EBITDA	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Debt to NOPAT	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Net Debt to NOPAT	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Long-Term Debt to NOPAT	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Altman Z-Score	0.35	-0.34	-0.74	-1.23	-0.90	-1.53	-0.26	0.55	1.20	0.99	-0.06
Noncontrolling Interest Sharing Ratio	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Liquidity Ratios	-	-	-	-	-	-	-	-	-	-	-
Current Ratio	1.98	1.99	1.71	1.79	1.84	1.72	1.62	1.76	1.90	2.15	1.73
Quick Ratio	1.90	1.89	1.62	1.71	1.75	1.63	1.54	1.69	1.83	2.06	1.65
Cash Flow Metrics	-	-	-	-	-	-	-	-	-	-	-
Free Cash Flow to Firm (FCFF)	2.50	0.35	0.89	-3.81	-4.27	-1.96	1.07	-22	-19	-27	7.81
Operating Cash Flow to CapEx	7,470.87%	12,485.71%	-10,448.98%	875.23%	4,621.58%	2,125.00%	-2,030.52%	4,657.14%	4,319.66%	-2,826.56%	2,546.32%
Free Cash Flow to Firm to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Operating Cash Flow to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Operating Cash Flow Less CapEx to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Efficiency Ratios	-	-	-	-	-	-	-	-	-	-	-
Asset Turnover	0.77	0.80	0.72	0.76	0.75	0.77	0.64	0.69	0.70	0.75	0.62
Accounts Receivable Turnover	6.22	8.98	2.93	4.36	5.92	7.50	2.74	3.88	6.14	8.72	3.19
Inventory Turnover	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Fixed Asset Turnover	134.32	163.89	172.82	178.71	165.43	172.56	159.19	143.54	125.58	130.53	118.20
Accounts Payable Turnover	18.91	18.07	11.57	19.88	15.00	15.39	9.93	14.99	15.39	13.93	9.56
Days Sales Outstanding (DSO)	58.66	40.67	124.48	83.69	61.65	48.67	133.12	94.03	59.47	41.84	114.48
Days Inventory Outstanding (DIO)	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Days Payable Outstanding (DPO)	19.30	20.20	31.54	18.36	24.34	23.71	36.75	24.34	23.72	26.19	38.19
Cash Conversion Cycle (CCC)	39.36	20.47	92.94	65.32	37.32	24.95	96.37	69.69	35.74	15.64	76.29
Capital & Investment Metrics	-	-	-	-	-	-	-	-	-	-	-
Invested Capital	-20	-19	-12	-11	-15	-17	18	13	5.72	11	11
Invested Capital Turnover	-4.84	-4.92	-8.06	-6.69	-5.04	-4.83	28.08	156.22	-18.98	-30.38	6.35
Increase / (Decrease) in Invested Capital	-0.54	0.35	-0.00	4.10	4.77	1.97	29	24	21	28	-6.95
Enterprise Value (EV)	175	118	118	78	107	68	108	163	195	136	100
Market Capitalization	262	201	188	145	178	136	171	234	278	216	173
Book Value per Share	$2.12	$2.05	$1.96	$1.96	$1.94	$1.83	$2.95	$3.11	$3.28	$3.34	$3.07
Tangible Book Value per Share	$1.70	$1.62	$1.52	$1.49	$1.48	$1.37	$2.47	$2.62	$2.79	$2.86	$2.59
Total Capital	67	64	58	56	55	52	81	84	89	92	84
Total Debt	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Total Long-Term Debt	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Net Debt	-87	-83	-70	-67	-71	-69	-63	-71	-83	-80	-73
Capital Expenditures (CapEx)	0.10	0.01	0.05	0.11	0.14	0.10	0.21	0.22	0.23	0.06	0.10
Debt-free, Cash-free Net Working Capital (DFCFNWC)	-34	-34	-26	-25	-29	-33	-25	-29	-36	-31	-30
Debt-free Net Working Capital (DFNWC)	52	49	45	42	41	36	38	42	47	50	43
Net Working Capital (NWC)	52	49	45	42	41	36	38	42	47	50	43
Net Nonoperating Expense (NNE)	-0.23	-0.80	-0.62	-0.36	-0.18	-0.06	-0.47	-0.69	-0.52	-0.68	-0.44
Net Nonoperating Obligations (NNO)	-87	-83	-70	-67	-71	-69	-63	-71	-83	-80	-73
Total Depreciation and Amortization (D&A)	0.74	0.65	0.69	0.72	0.68	0.71	0.71	0.67	0.72	0.69	0.67
Debt-free, Cash-free Net Working Capital to Revenue	-35.98%	-35.50%	-27.48%	-28.08%	-32.78%	-37.33%	-27.71%	-31.73%	-39.42%	-33.24%	-33.40%
Debt-free Net Working Capital to Revenue	54.82%	51.88%	47.96%	46.24%	46.48%	41.09%	43.44%	46.93%	52.14%	54.02%	47.08%
Net Working Capital to Revenue	54.82%	51.88%	47.96%	46.24%	46.48%	41.09%	43.44%	46.93%	52.14%	54.02%	47.08%
Earnings Adjustments	-	-	-	-	-	-	-	-	-	-	-
Adjusted Basic Earnings per Share	$0.07	$0.05	$0.05	$0.02	$0.02	$0.00	$1.11	$0.10	$0.09	$0.09	$0.05
Adjusted Weighted Average Basic Shares Outstanding	31.18M	30.98M	30.84M	28.67M	28.57M	28.07M	28.16M	26.96M	27.19M	27.42M	27.16M
Adjusted Diluted Earnings per Share	$0.07	$0.05	$0.05	$0.02	$0.02	$0.00	$1.09	$0.10	$0.08	$0.09	$0.05
Adjusted Weighted Average Diluted Shares Outstanding	31.84M	31.60M	31.47M	29.29M	29.06M	28.48M	28.65M	27.53M	28.35M	28.14M	27.86M
Adjusted Basic & Diluted Earnings per Share	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00	$0.00
Adjusted Weighted Average Basic & Diluted Shares Outstanding	31.20M	29.83M	28.51M	28.52M	28.13M	27.35M	26.87M	27.05M	27.39M	27.45M	26.17M
Normalized Net Operating Profit after Tax (NOPAT)	1.96	0.70	0.89	0.29	0.50	0.02	2.27	2.13	1.81	1.74	0.87
Normalized NOPAT Margin	8.21%	3.11%	3.96%	1.34%	2.21%	0.09%	9.78%	9.06%	7.88%	7.74%	3.92%
Pre Tax Income Margin	11.38%	9.01%	8.99%	5.23%	3.93%	1.52%	14.19%	15.95%	11.48%	12.39%	7.32%
Debt Service Ratios	-	-	-	-	-	-	-	-	-	-	-
EBIT to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
NOPAT to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
EBIT Less CapEx to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
NOPAT Less CapEx to Interest Expense	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00	0.00
Payout Ratios	-	-	-	-	-	-	-	-	-	-	-
Dividend Payout Ratio	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Augmented Payout Ratio	125.22%	148.63%	221.95%	365.59%	491.60%	716.96%	48.93%	36.80%	28.34%	13.54%	129.68%

Financials Breakdown Chart

Key Financial Trends

eGain’s financial profile remains cash-rich and profitable, but recent operating momentum has weakened. Revenue has generally remained in a narrow range of roughly $21 million to $24 million per quarter over the available periods, indicating a stable but largely mature business. In Q4 fiscal 2026, revenue was $22.2 million, down 1.6% from Q3 and 4.7% from Q1. Net income declined to $1.3 million from $2.4 million in Q3, while diluted EPS fell to $0.05 from $0.09.

The longer-term comparison is mixed. Q4 fiscal 2026 earnings were well above the $66,000 reported in Q3 fiscal 2025, but far below the $30.9 million reported in Q4 fiscal 2025. The earlier figure benefited from a highly unusual $27.6 million income-tax benefit, so it is not a useful measure of recurring profitability.

Gross profitability remains strong, with a Q4 fiscal 2026 gross margin of approximately 71.6%. However, that was below roughly 73.4% in Q3 and 75.1% in Q1. Operating expenses also remain substantial: research and development, marketing, and selling, general and administrative costs totaled $14.8 million in Q4, leaving operating income of only $1.1 million, or about 4.9% of revenue.

Cash generation was volatile but improved sharply in the latest quarter. Operating cash flow was negative $1.8 million in Q3 fiscal 2026, primarily because of unfavorable working-capital changes, before rebounding to $2.4 million in Q4. Capital spending was modest at $95,000, producing approximately $2.3 million of quarterly cash flow after capital expenditures. eGain also continued to return capital to shareholders, repurchasing $10.1 million of stock in Q4.

The balance sheet remains a key strength. At March 31, 2026, eGain had $80.5 million of cash and equivalents, $93.1 million of current assets, and $91.6 million of total equity. Total liabilities were $48.1 million, and the supplied statements show no material debt balance. Investors should nevertheless monitor deferred revenue and working capital, as current deferred revenue declined from $42.1 million in Q2 to $31.9 million in Q3, while operating cash flow has fluctuated considerably.

Strong liquidity: Cash and equivalents rose from $68.7 million in Q3 fiscal 2025 to $80.5 million by Q3 fiscal 2026, providing financial flexibility and support for buybacks or investment.
Debt-light balance sheet: Total liabilities were $48.1 million versus $91.6 million of equity, and the provided statements do not show a significant debt burden.
Improved recurring profitability: Q4 fiscal 2026 net income of $1.3 million was substantially above the $66,000 reported in Q3 fiscal 2025, despite being below the immediately preceding quarters.
Positive latest-quarter cash flow: Operating cash flow recovered to $2.4 million in Q4 fiscal 2026 after a $1.8 million outflow in Q3, and capital expenditures remained limited.
Shareholder returns: eGain repurchased $10.1 million of common stock in Q4 fiscal 2026, which may support per-share value when conducted at attractive prices.
Stable but slow revenue trend: Quarterly revenue has stayed near the low-$20 million range for several years, suggesting resilience but limited top-line growth.
Working-capital volatility: Operating cash flow has ranged from negative $4.3 million in Q4 fiscal 2025 to positive $10.4 million in Q1 fiscal 2026, making quarterly cash generation difficult to predict.
Recent margin compression: Q4 fiscal 2026 gross margin and operating margin declined from Q3 levels, with operating income falling 46% sequentially to $1.1 million.
Higher cost structure: Marketing and research and development together consumed nearly $13 million in Q4 fiscal 2026, leaving limited operating leverage when revenue softens.
Large financing cash outflow: The $10.1 million buyback contributed to a $9.5 million financing outflow and a $7.1 million quarterly decline in cash, highlighting the risk of aggressive capital returns during weaker cash-flow periods.

09/24/26 03:07 PM ETAI Generated. May Contain Errors.

eGain Financials - Frequently Asked Questions

According to the most recent income statement we have on file, eGain's financial year ends in June. Their financial year 2026 ended on June 30, 2026.

eGain's net income appears to be on an upward trend, with a most recent value of $8.88 million in 2026, compared with -$6.24 million in 2016. The previous period was $32.25 million in 2025. See eGain's forecast for analyst expectations on what's next for the company.

eGain's total operating income in 2026 was $7.97 million, based on the following breakdown:

Total Gross Profit: $66.85 million
Total Operating Expenses: $58.89 million

Over the last 10 years, eGain's total revenue changed from $69.38 million in 2016 to $91.14 million in 2026, a change of 31.4%.

In the past 10 years, eGain's cash and equivalents has ranged from $0.00 in 2018 to $73.34 million in 2026, and is currently $73.34 million as of their latest financial filing in 2026.

eGain had total debt of $0.00 at the end of 2026, compared with none in 2025, and a 100.0% decrease since 2016.

Over the last 10 years, eGain's book value per share changed from -0.16 in 2016 to 3.07 in 2026.

Related Companies

Financial statements for NASDAQ:EGAN last updated on 9/10/2026 by MarketBeat.com Staff. New filings and market data are monitored continuously.

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eGain (EGAN) Financials

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eGain (EGAN) Financials

Annual Income Statements for eGain

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Quarterly Cash Flow Statements for eGain

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Quarterly Metrics And Ratios for eGain

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Key Financial Trends

eGain Financials - Frequently Asked Questions

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How has eGain's net income changed over the last 10 years?

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How has eGain's revenue changed over the last 10 years?

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