1-800-FLOWERS.COM, Inc., founded in 1976 by Jim McCann and headquartered in Jericho, New York, is a leading floral and gift retailer in North America. Operating primarily through its online platform and call center, the company offers a wide selection of fresh-cut flowers, gourmet foods, gift baskets, plants and home décor items. With a network of affiliated florists and its own floral production farms, 1-800-FLOWERS.COM facilitates same-day delivery services across the United States, reaching more than 90% of U.S. zip codes.
Over the decades, 1-800-FLOWERS.COM has expanded beyond floral arrangements into a diversified portfolio of gift products. Its subsidiaries include Shari’s Berries, known for dipped fruit and chocolate-covered strawberries; Harry & David, specializing in fruit-based gift baskets; and Fannie May, a premium chocolatier. These acquisitions have extended the company’s reach into complementary gourmet and confectionery markets, strengthening its year-round gifting business.
Through its digital-first strategy, 1-800-FLOWERS.COM leverages data analytics and customer relationship management tools to personalize marketing campaigns, optimize inventory and enhance the online shopping experience. In addition to its core U.S. operations, the company serves customers in Canada and offers international shipping options to select markets. Seasonal promotions and collaborations with lifestyle brands further diversify its product offerings.
As a publicly listed company on the NASDAQ under the ticker FLWS, 1-800-FLOWERS.COM continues to prioritize innovation in e-commerce, logistics and retail technology to maintain its leadership in the gift and floral industry. Guided by its founder and an experienced executive team, the company pursues growth through strategic investments in digital platforms, supply chain infrastructure and brand portfolio expansion.
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