Customers Bancorp, Inc. operates as the bank holding company for Customers Bank. Customers Bancorp, Inc. was founded in 1997 as New Century Bank which operated 5 branches in Southern Pennsylvania. The company’s lending portfolio, which was primarily residential mortgage loans, led to the bank's eventual rebranding and hiring of Jay Sidhu as chairman and chief executive officer. The bank changed to a Bank Holding Company after it made a few strategic acquisitions and it now operates 12 full-service branches across 10 states and provides financial services to individuals, and small, and medium-sized businesses. The bank was a “troubled asset” worth $250 million when Mr. Sidhu took over and now it is worth upwards of $20 billion.
Customers Bancorp, Inc is a super-community bank operating in multiple states across the US. The company’s assets topped $20.3 billion in mid-2022 which put it on par with many of the US regional banks. The company sets itself apart by offering dedicated personal service to all its clients and by operating as a digital-first business. This means a single point of contact to help with any needs that may arise and full-service digital banking for all client needs.
Customers Bancorp offers traditional deposit products, including checking, savings, MMDA, and other deposit accounts as well as a full range of loans. Loan products include but are not limited to commercial warehouse loans, loans for multi-family construction, commercial real estate, small business loans, equipment financing, residential mortgages, and consumer lines of credit.
The company also offers traditional and business banking activities including mobile, internet, wire transfers, electronic bill payment, safe deposit boxes, remote capture, courier, payment processing services, and cash management.
Among the many services offered by Customers Bancorp are digital assets. The company supports a wide range of cryptocurrency-related services for individuals and businesses and even uses its own token. The token is used to power instant B2B payments across the TassatPay blockchain network. The company’s native token is CBIT (Customers Bancorp Instant Token).
Customers Bancorp is headquartered in West Reading, Pennsylvania, and operates 12 full-service branches, as well as production and administrative offices in several counties in southeastern Pennsylvania, New York, Massachusetts, Rhode Island, New Hampshire, Illinois, Florida, and North Carolina.