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ServiceNow (NOW) Financials

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$91.14 -2.45 (-2.62%)
Closing price 05/8/2026 03:59 PM Eastern
Extended Trading
$91.07 -0.07 (-0.08%)
As of 05/8/2026 07:59 PM Eastern
Extended trading is trading that happens on electronic markets outside of regular trading hours. This is a fair market value extended hours price provided by Massive. Learn more.
Annual Income Statements for ServiceNow

Annual Income Statements for ServiceNow

This table shows ServiceNow's income and expenses over time, based on annual financial data. All values are USD millions unless otherwise specified.

Metric 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025
Period end date 12/31/2015 12/31/2016 12/31/2017 12/31/2018 12/31/2019 12/31/2020 12/31/2021 12/31/2022 12/31/2023 12/31/2024 12/31/2025
Net Income / (Loss) Attributable to Common Shareholders
-198 -414 -117 -27 627 119 230 325 1,731 1,425 1,748
Consolidated Net Income / (Loss)
-198 -414 -117 -27 627 119 230 325 1,731 1,425 1,748
Net Income / (Loss) Continuing Operations
-198 -414 -117 -27 627 119 230 325 1,731 1,425 1,748
Total Pre-Tax Income
-193 -410 -113 -39 67 150 249 399 1,008 1,738 2,261
Total Operating Income
-166 -382 -64 -42 42 199 257 355 762 1,364 1,824
Total Gross Profit
676 992 1,419 1,986 2,664 3,532 4,543 5,672 7,050 8,697 10,295
Total Revenue
1,005 1,391 1,918 2,609 3,460 4,519 5,896 7,245 8,971 10,984 13,278
Operating Revenue
1,005 1,391 1,918 2,609 3,460 4,519 5,896 7,245 8,971 10,984 13,278
Total Cost of Revenue
329 399 500 623 796 987 1,353 1,573 1,921 2,287 2,983
Total Operating Expenses
842 1,374 1,483 2,029 2,622 3,333 4,286 5,317 6,288 7,333 8,471
Selling, General & Admin Expense
127 159 211 296 339 454 597 735 863 936 1,123
Marketing Expense
498 660 895 1,203 1,534 1,855 2,292 2,814 3,301 3,854 4,388
Research & Development Expense
217 285 378 530 749 1,024 1,397 1,768 2,124 2,543 2,960
Total Other Income / (Expense), net
-27 -28 -49 3.40 25 -49 -8.00 44 246 374 437
Interest & Investment Income
- - - - - - 20 82 302 419 451
Other Income / (Expense), net
4.45 5.03 4.38 56 58 -16 -28 -38 -56 -45 -14
Income Tax Expense
5.41 3.83 3.44 -12 -560 31 19 74 -723 313 513
Basic Earnings per Share
($1.27) ($2.52) ($0.68) ($0.15) $3.36 $0.61 $1.16 $1.61 $1.70 $1.38 $1.69
Weighted Average Basic Shares Outstanding
155.71M 164.53M 171.18M 177.85M 186.47M 193.10M 198.09M 201.43M 1.02B 1.03B 1.04B
Diluted Earnings per Share
($1.27) ($2.52) ($0.68) ($0.15) $3.18 $0.59 $1.13 $1.60 $1.68 $1.37 $1.67
Weighted Average Diluted Shares Outstanding
155.71M 164.53M 171.18M 177.85M 197.22M 202.48M 203.17M 203.54M 1.03B 1.04B 1.05B
Weighted Average Basic & Diluted Shares Outstanding
155.71M 164.53M 171.18M 177.85M 189.80M 196.10M 200M 203M 205M 206M 1.05B

Quarterly Income Statements for ServiceNow

This table shows ServiceNow's income and expenses over time, based on quarterly financial data. All values are USD millions unless otherwise specified.

Metric Q3 2023 Q4 2023 Q1 2024 Q2 2024 Q3 2024 Q4 2024 Q1 2025 Q2 2025 Q3 2025 Q4 2025 Q1 2026
Period end date 9/30/2023 12/31/2023 3/31/2024 6/30/2024 9/30/2024 12/31/2024 3/31/2025 6/30/2025 9/30/2025 12/31/2025 3/31/2026
Net Income / (Loss) Attributable to Common Shareholders
242 295 347 262 432 384 460 385 502 401 469
Consolidated Net Income / (Loss)
242 295 347 262 432 384 460 385 502 401 469
Net Income / (Loss) Continuing Operations
242 295 347 262 432 384 460 385 502 401 469
Total Pre-Tax Income
299 347 425 334 516 463 555 471 694 541 673
Total Operating Income
231 270 332 240 418 374 451 358 572 443 503
Total Gross Profit
1,792 1,921 2,083 2,075 2,213 2,326 2,437 2,491 2,633 2,734 2,830
Total Revenue
2,288 2,437 2,603 2,627 2,797 2,957 3,088 3,215 3,407 3,568 3,770
Operating Revenue
2,288 2,437 2,603 2,627 2,797 2,957 3,088 3,215 3,407 3,568 3,770
Total Cost of Revenue
496 516 520 552 584 631 651 724 774 834 940
Total Operating Expenses
1,561 1,651 1,751 1,835 1,795 1,952 1,986 2,133 2,061 2,291 2,327
Selling, General & Admin Expense
213 242 222 232 225 257 229 271 255 368 288
Marketing Expense
799 847 923 960 944 1,027 1,054 1,128 1,056 1,150 1,216
Research & Development Expense
549 562 606 643 626 668 703 734 750 773 823
Total Other Income / (Expense), net
68 77 93 94 98 89 104 113 122 98 170
Interest & Investment Income
82 86 101 104 108 106 115 116 115 105 88
Other Income / (Expense), net
-14 -9.00 -8.00 -10 -10 -17 -11 -3.00 7.00 -7.00 82
Income Tax Expense
57 52 78 72 84 79 95 86 192 140 204
Basic Earnings per Share
$1.18 $1.44 $1.69 $1.27 $2.09 $1.87 $0.44 $1.86 $2.42 $0.39 $0.45
Weighted Average Basic Shares Outstanding
204.46M 204.14M 205.11M 205.64M 206.16M 205.83M 1.03B 207.16M 207.63M 1.04B 1.04B
Diluted Earnings per Share
$1.17 $1.44 $1.67 $1.26 $2.07 $1.84 $0.44 $1.84 $2.40 $0.39 $0.45
Weighted Average Diluted Shares Outstanding
206.28M 205.59M 207.68M 207.80M 208.55M 208.42M 1.05B 209.32M 209.51M 1.05B 1.04B
Weighted Average Basic & Diluted Shares Outstanding
205M 205M 205M 206M 206M 206M 207M 208M 208M 1.05B 1.03B

Annual Cash Flow Statements for ServiceNow

This table details how cash moves in and out of ServiceNow's business through operations, investing, and financing, using annual figures. All values are USD millions unless otherwise specified.

Metric 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025
Period end date 12/31/2015 12/31/2016 12/31/2017 12/31/2018 12/31/2019 12/31/2020 12/31/2021 12/31/2022 12/31/2023 12/31/2024 12/31/2025
Net Change in Cash & Equivalents
160 -11 298 -144 209 901 53 -257 429 406 1,422
Net Cash From Operating Activities
318 159 643 811 1,236 1,786 2,191 2,723 3,398 4,267 5,444
Net Cash From Continuing Operating Activities
318 159 643 811 1,236 1,786 2,191 2,723 3,398 4,267 5,444
Net Income / (Loss) Continuing Operations
-198 -414 -117 -27 627 119 230 325 1,731 1,425 1,748
Consolidated Net Income / (Loss)
-198 -414 -117 -27 627 119 230 325 1,731 1,425 1,748
Depreciation Expense
60 83 114 150 252 336 472 433 562 564 738
Amortization Expense
104 103 152 196 201 242 294 358 459 550 621
Non-Cash Adjustments To Reconcile Net Income
258 318 394 399 662 835 1,131 1,401 1,604 1,746 2,204
Changes in Operating Assets and Liabilities, net
94 70 99 93 -506 254 64 206 -958 -18 133
Net Cash From Investing Activities
-232 -108 -884 -347 -725 -1,507 -1,607 -2,583 -2,167 -2,501 -1,689
Net Cash From Continuing Investing Activities
-232 -108 -884 -347 -725 -1,507 -1,607 -2,583 -2,167 -2,501 -1,689
Purchase of Property, Plant & Equipment
-87 -106 -151 -224 -265 -419 -392 -550 -694 -852 -868
Acquisitions
-2.85 -53 -65 -62 -80 -120 -785 -91 -282 -153 -1,127
Purchase of Investments
-723 -519 -1,194 -1,296 -1,596 -2,934 -2,556 -4,205 -4,709 -5,212 -3,870
Sale and/or Maturity of Investments
582 570 526 1,235 1,193 1,965 2,119 2,245 3,522 3,752 4,138
Other Investing Activities, net
- - - - 23 1.00 7.00 18 -4.00 -36 38
Net Cash From Financing Activities
80 -56 539 -607 -302 597 -506 -344 -803 -1,343 -2,340
Net Cash From Continuing Financing Activities
80 -56 539 -607 -302 597 -506 -344 -803 -1,343 -2,340
Repurchase of Common Equity
0.00 0.00 -55 - - - 0.00 0.00 -538 -696 -1,840
Payment of Dividends
- - - - - - - 0.00 0.00 -184 0.00
Issuance of Common Equity
93 66 137 104 108 146 167 177 194 237 270
Other Financing Activities, net
-13 -120 -310 -281 -410 597 -612 -427 -459 -700 -770
Effect of Exchange Rate Changes
-6.51 -5.95 - - - 25 -25 -53 1.00 -17 7.00
Cash Interest Paid
- - - - 0.00 0.00 41 24 23 23 22
Cash Income Taxes Paid
3.63 4.34 7.90 18 20 39 36 45 127 230 283

Quarterly Cash Flow Statements for ServiceNow

This table details how cash moves in and out of ServiceNow's business through operations, investing, and financing, using quarterly figures. All values are USD millions unless otherwise specified.

Metric Q3 2023 Q4 2023 Q1 2024 Q2 2024 Q3 2024 Q4 2024 Q1 2025 Q2 2025 Q3 2025 Q4 2025 Q1 2026
Period end date 9/30/2023 12/31/2023 3/31/2024 6/30/2024 9/30/2024 12/31/2024 3/31/2025 6/30/2025 9/30/2025 12/31/2025 3/31/2026
Net Change in Cash & Equivalents
-551 785 160 103 -274 417 1,067 -244 -399 998 -1,022
Net Cash From Operating Activities
311 1,605 1,341 620 671 1,635 1,677 716 813 2,238 1,670
Net Cash From Continuing Operating Activities
311 1,605 1,341 620 671 1,635 1,677 716 813 2,238 1,670
Net Income / (Loss) Continuing Operations
242 295 347 262 432 384 460 385 502 401 469
Consolidated Net Income / (Loss)
242 295 347 262 432 384 460 385 502 401 469
Depreciation Expense
146 154 130 136 144 154 160 172 194 212 258
Amortization Expense
115 126 131 132 140 147 145 148 161 167 168
Non-Cash Adjustments To Reconcile Net Income
413 413 422 444 426 454 470 499 492 743 547
Changes in Operating Assets and Liabilities, net
-605 617 311 -354 -471 496 442 -488 -536 715 228
Net Cash From Investing Activities
-525 -444 -734 -187 -658 -738 -217 -423 -551 -498 -451
Net Cash From Continuing Investing Activities
-525 -444 -734 -187 -658 -738 -217 -423 -551 -498 -451
Purchase of Property, Plant & Equipment
-136 -261 -135 -262 -202 -253 -205 -190 -235 -238 -141
Acquisitions
-282 - -31 144 -41 -41 -52 -58 -148 -869 -1,325
Purchase of Investments
-994 -848 -1,647 -1,101 -1,353 -1,111 -1,144 -1,316 -1,279 -131 -152
Sale and/or Maturity of Investments
915 654 1,073 1,040 911 728 1,181 1,100 1,129 728 1,139
Other Investing Activities, net
-28 11 6.00 -8.00 27 -61 3.00 41 -18 12 28
Net Cash From Financing Activities
-333 -381 -443 -321 -292 -471 -398 -546 -657 -739 -2,236
Net Cash From Continuing Financing Activities
-333 -381 -443 -321 -292 -471 -398 -546 -657 -739 -2,236
Repurchase of Common Equity
-282 -256 -175 - -225 -296 -298 -361 -584 -597 -2,225
Issuance of Common Equity
76 1.00 131 - 106 - 153 - 117 - 153
Other Financing Activities, net
-127 -126 -215 -137 -173 -175 -253 -185 -190 -142 -164
Effect of Exchange Rate Changes
-4.00 5.00 -4.00 -9.00 5.00 -9.00 5.00 9.00 -4.00 -3.00 -5.00
Cash Interest Paid
11 - 11 1.00 11 - 11 - 11 - 11
Cash Income Taxes Paid
40 24 21 91 71 47 36 93 52 102 38

Annual Balance Sheets for ServiceNow

This table presents ServiceNow's assets and liabilities at the end of each period, using annual balance sheet data. All values are USD millions unless otherwise specified.

Metric 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025
Period end date 12/31/2015 12/31/2016 12/31/2017 12/31/2018 12/31/2019 12/31/2020 12/31/2021 12/31/2022 12/31/2023 12/31/2024 12/31/2025
Total Assets
1,807 2,034 3,550 3,879 6,022 8,715 10,798 13,299 17,387 20,383 26,038
Total Current Assets
1,086 1,343 2,422 2,345 2,827 4,522 5,220 6,654 7,777 9,187 10,471
Cash & Equivalents
412 401 726 566 776 1,677 1,728 1,470 1,897 2,304 3,726
Short-Term Investments
389 498 1,053 932 915 1,415 1,576 2,810 2,980 3,458 2,558
Accounts Receivable
203 323 437 575 835 1,009 1,390 1,725 2,036 2,240 2,627
Prepaid Expenses
29 44 96 132 125 192 223 280 403 668 970
Other Current Assets
52 77 110 140 175 229 303 369 461 517 590
Plant, Property, & Equipment, net
145 182 245 347 468 660 766 1,053 1,358 1,763 2,289
Total Noncurrent Assets
577 510 883 1,187 2,727 3,533 4,812 5,592 8,252 9,433 13,278
Long-Term Investments
423 263 391 582 1,013 1,468 1,630 2,117 3,203 4,583 5,313
Goodwill
56 83 129 149 157 241 777 824 1,231 1,273 3,578
Intangible Assets
43 66 87 101 144 153 287 232 224 209 1,121
Noncurrent Deferred & Refundable Income Taxes
- - - 21 600 673 692 636 1,508 1,385 1,056
Other Noncurrent Operating Assets
55 99 276 335 814 998 1,426 1,783 2,086 1,983 2,210
Total Liabilities & Shareholders' Equity
1,807 2,034 3,550 3,879 6,022 8,715 10,798 13,299 17,387 20,383 26,038
Total Liabilities
1,240 1,647 2,772 2,768 3,894 5,881 7,103 8,267 9,759 10,774 13,074
Total Current Liabilities
732 1,071 2,039 2,013 2,753 3,737 4,949 6,005 7,365 8,358 10,443
Accounts Payable
37 38 32 31 53 34 89 274 126 68 204
Accrued Expenses
101 172 253 330 461 668 850 975 1,365 1,369 1,813
Current Deferred Revenue
593 862 1,211 1,652 2,186 2,963 3,836 4,660 5,785 6,819 8,314
Other Current Liabilities
- - - - 53 72 82 96 89 102 112
Total Noncurrent Liabilities
509 575 732 755 1,142 2,144 2,154 2,262 2,394 2,416 2,631
Long-Term Debt
475 508 630 662 695 1,640 1,484 1,486 1,488 1,489 1,491
Capital Lease Obligations
- - - 0.00 383 423 556 650 707 687 800
Noncurrent Deferred Revenue
11 33 36 - 40 - 63 70 81 95 120
Other Noncurrent Operating Liabilities
23 34 66 94 23 81 51 56 118 145 220
Commitments & Contingencies
0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Total Equity & Noncontrolling Interests
567 387 779 1,111 2,128 2,834 3,695 5,032 7,628 9,609 12,964
Total Preferred & Common Equity
567 387 779 1,111 2,128 2,834 3,695 5,032 7,628 9,609 12,964
Preferred Stock
0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Total Common Equity
567 387 779 1,111 2,128 2,834 3,695 5,032 7,628 9,609 12,964
Common Stock
1,141 1,405 1,732 2,094 2,455 2,974 3,665 4,796 6,131 7,402 10,748
Retained Earnings
-557 -997 -959 -979 -352 -234 -4.00 338 2,069 3,494 5,242
Treasury Stock
- - - - - - - 0.00 -535 -1,219 -3,045
Accumulated Other Comprehensive Income / (Loss)
-17 -21 5.77 -4.04 25 94 34 -102 -37 -68 19

Quarterly Balance Sheets for ServiceNow

This table presents ServiceNow's assets and liabilities at the end of each period, using quarterly balance sheet data. All values are USD millions unless otherwise specified.

Metric Q2 2023 Q3 2023 Q4 2023 Q1 2024 Q2 2024 Q3 2024 Q4 2024 Q1 2025 Q2 2025 Q3 2025 Q1 2026
Period end date 6/30/2023 9/30/2023 12/31/2023 3/31/2024 6/30/2024 9/30/2024 12/31/2024 3/31/2025 6/30/2025 9/30/2025 3/31/2026
Total Assets
14,923 15,091 17,387 17,544 18,207 18,434 20,383 20,972 22,051 21,789 24,381
Total Current Assets
6,603 6,046 7,777 7,372 8,021 7,696 9,187 9,270 9,275 8,364 8,435
Cash & Equivalents
1,663 1,112 1,897 2,056 2,159 1,885 2,304 3,369 3,124 2,725 2,702
Short-Term Investments
3,084 2,955 2,980 3,054 3,254 3,410 3,458 3,228 3,008 2,686 2,480
Accounts Receivable
1,093 1,168 2,036 1,306 1,518 1,308 2,240 1,359 1,696 1,548 1,713
Prepaid Expenses
362 394 403 482 608 591 668 781 896 846 949
Other Current Assets
401 417 461 474 482 502 517 533 551 559 591
Plant, Property, & Equipment, net
1,148 1,199 1,358 1,450 1,606 1,718 1,763 1,885 1,985 2,127 2,250
Total Noncurrent Assets
7,172 7,846 8,252 8,722 8,580 9,020 9,433 9,817 10,791 11,298 13,696
Long-Term Investments
2,740 2,939 3,203 3,666 3,472 3,829 4,111 4,335 4,655 5,774 4,467
Goodwill
821 1,204 1,231 1,224 1,239 1,291 1,273 1,305 1,778 1,820 4,541
Intangible Assets
191 242 224 224 220 214 209 230 319 391 1,479
Noncurrent Deferred & Refundable Income Taxes
1,551 1,505 1,508 1,478 1,447 1,444 1,385 1,361 1,340 1,217 914
Other Noncurrent Operating Assets
1,869 1,956 2,086 2,130 2,202 2,242 2,455 2,586 2,699 2,096 2,295
Total Liabilities & Shareholders' Equity
14,923 15,091 17,387 17,544 18,207 18,434 20,383 20,972 22,051 21,789 24,381
Total Liabilities
7,997 7,909 9,759 9,437 9,541 9,144 10,774 10,833 11,119 10,488 12,653
Total Current Liabilities
5,767 5,601 7,365 7,033 7,172 6,786 8,358 8,258 8,495 7,867 9,983
Accounts Payable
171 69 126 223 296 165 68 309 211 146 427
Accrued Expenses
893 1,001 1,365 1,018 1,163 1,058 1,369 1,109 1,378 1,267 1,408
Current Deferred Revenue
4,613 4,440 5,785 5,700 5,615 5,457 6,819 6,737 6,802 6,347 8,030
Other Current Liabilities
90 91 89 92 98 106 102 103 104 107 118
Total Noncurrent Liabilities
2,230 2,308 2,394 2,404 2,369 2,358 2,416 2,575 2,624 2,621 2,670
Long-Term Debt
1,487 1,487 1,488 1,488 1,488 1,489 1,489 1,490 1,490 1,491 1,491
Capital Lease Obligations
635 682 707 693 669 650 687 806 815 804 822
Noncurrent Deferred Revenue
45 46 81 100 85 77 95 117 110 115 99
Other Noncurrent Operating Liabilities
63 93 118 123 127 142 145 162 209 211 258
Commitments & Contingencies
0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Total Equity & Noncontrolling Interests
6,926 7,182 7,628 8,107 8,666 9,290 9,609 10,139 10,932 11,301 11,728
Total Preferred & Common Equity
6,926 7,182 7,628 8,107 8,666 9,290 9,609 10,139 10,932 11,301 11,728
Preferred Stock
- - 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Total Common Equity
6,926 7,182 7,628 8,107 8,666 9,290 9,609 10,139 10,932 11,301 11,728
Common Stock
5,485 5,847 6,131 6,466 6,770 7,126 7,402 7,768 8,513 8,928 11,385
Retained Earnings
1,532 1,774 2,069 2,416 2,678 3,110 3,494 3,954 4,339 4,841 5,711
Treasury Stock
- -282 -535 -707 -704 -926 -1,219 -1,513 -1,871 -2,451 -5,375
Accumulated Other Comprehensive Income / (Loss)
-91 -157 -37 -68 -78 -20 -68 -70 -49 -17 7.00

Annual Metrics And Ratios for ServiceNow

This table displays calculated financial ratios and metrics derived from ServiceNow's official financial filings.

Metric 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025
Period end date 12/31/2015 12/31/2016 12/31/2017 12/31/2018 12/31/2019 12/31/2020 12/31/2021 12/31/2022 12/31/2023 12/31/2024 12/31/2025
Growth Metrics
- - - - - - - - - - -
Revenue Growth
47.31% 38.34% 37.92% 35.98% 32.63% 30.61% 30.47% 22.88% 23.82% 22.44% 20.88%
EBITDA Growth
113.39% -9,022.82% 207.92% 74.16% 53.87% 37.61% 30.75% 11.36% 55.87% 40.88% 30.25%
EBIT Growth
-10.54% -132.93% 84.09% 122.84% 629.45% 83.00% 25.14% 38.43% 122.71% 86.83% 37.23%
NOPAT Growth
-9.57% -129.72% 83.15% 34.12% 1,423.46% -59.83% 50.37% 21.81% 352.54% -14.54% 26.09%
Net Income Growth
-10.61% -108.77% 71.79% 77.15% 2,446.83% -81.01% 93.28% 41.30% 432.62% -17.68% 22.67%
EPS Growth
-3.25% -98.43% 73.02% 77.94% 2,220.00% -81.45% 91.53% 41.59% 426.25% -18.76% 21.90%
Operating Cash Flow Growth
125.46% -49.94% 304.16% 26.15% 52.39% 44.50% 22.68% 24.28% 24.79% 25.57% 27.58%
Free Cash Flow Firm Growth
102.15% -6,967.22% 48.72% 162.51% -808.95% 177.63% -198.77% 229.05% -18.15% 182.08% -156.84%
Invested Capital Growth
-187.73% -46.38% 18.22% -40.41% 263.49% -32.83% 164.99% -13.66% 126.07% 9.70% 154.03%
Revenue Q/Q Growth
9.55% 7.79% 9.28% 6.81% 7.32% 7.08% 6.60% 4.70% 5.87% 4.97% 4.82%
EBITDA Q/Q Growth
-78.09% 17.81% 14.54% 4.49% 14.36% 4.34% 0.00% 16.88% 11.71% 5.05% 5.21%
EBIT Q/Q Growth
-9.09% 10.66% -29.46% 111.66% 45.56% -9.94% -11.92% 94.48% 19.66% 7.85% 4.56%
NOPAT Q/Q Growth
3.38% 11.14% -38.61% 2.70% 2,729.74% -81.72% 3.39% 51.82% 7.63% 7.76% 1.33%
Net Income Q/Q Growth
3.54% 9.27% -23.60% 47.71% 1,691.13% -83.01% 3.85% 61.96% 9.14% 6.66% 0.98%
EPS Q/Q Growth
5.22% 10.32% -28.30% 48.28% 1,573.68% -83.33% 2.73% 63.27% 9.07% 6.21% -79.83%
Operating Cash Flow Q/Q Growth
21.81% 18.91% 8.97% 14.84% 11.92% 17.33% 7.82% 13.22% 14.99% 0.71% 12.46%
Free Cash Flow Firm Q/Q Growth
151.09% 17.00% -172.26% 134.39% -55.75% 8.25% -343.29% 306.06% 879.20% -11.92% -162.84%
Invested Capital Q/Q Growth
-25.31% -18.02% 43.78% -23.34% 1,473.47% -43.58% 28.30% -29.01% -25.67% -17.05% 51.72%
Profitability Metrics
- - - - - - - - - - -
Gross Margin
67.24% 71.32% 73.95% 76.13% 76.99% 78.16% 77.05% 78.29% 78.59% 79.18% 77.53%
EBITDA Margin
0.21% -13.75% 10.76% 13.78% 15.98% 16.84% 16.88% 15.29% 19.25% 22.15% 23.87%
Operating Margin
-16.55% -27.47% -3.36% -1.63% 1.21% 4.40% 4.36% 4.90% 8.49% 12.42% 13.74%
EBIT Margin
-16.10% -27.11% -3.13% 0.53% 2.89% 4.05% 3.88% 4.38% 7.87% 12.01% 13.63%
Profit (Net Income) Margin
-19.73% -29.78% -6.09% -1.02% 18.11% 2.63% 3.90% 4.49% 19.30% 12.97% 13.16%
Tax Burden Percent
102.81% 100.93% 103.03% 68.43% 935.37% 79.33% 92.37% 81.45% 171.73% 81.99% 77.31%
Interest Burden Percent
119.21% 108.82% 188.97% -284.66% 67.00% 81.97% 108.73% 125.87% 142.78% 131.77% 124.92%
Effective Tax Rate
0.00% 0.00% 0.00% 0.00% -835.82% 20.67% 7.63% 18.55% -71.73% 18.01% 22.69%
Return on Invested Capital (ROIC)
0.00% 0.00% 0.00% 0.00% 403.45% 37.65% 38.60% 34.75% 104.10% 61.20% 55.32%
ROIC Less NNEP Spread (ROIC-NNEP)
0.00% 0.00% 0.00% 0.00% 388.10% 39.53% 38.88% 33.74% 95.77% 56.68% 51.46%
Return on Net Nonoperating Assets (RNNOA)
0.00% 0.00% 0.00% 0.00% -364.75% -32.85% -31.55% -27.31% -76.76% -44.66% -39.83%
Return on Equity (ROE)
-39.87% -86.87% -20.05% -2.83% 38.70% 4.80% 7.05% 7.45% 27.35% 16.53% 15.49%
Cash Return on Invested Capital (CROIC)
0.00% 0.00% 0.00% 0.00% -82.82% 76.92% -51.81% 49.42% 26.77% 51.95% -31.69%
Operating Return on Assets (OROA)
-10.02% -19.64% -2.15% 0.37% 2.02% 2.48% 2.35% 2.63% 4.60% 6.98% 7.80%
Return on Assets (ROA)
-12.28% -21.57% -4.19% -0.72% 12.66% 1.61% 2.36% 2.70% 11.28% 7.55% 7.53%
Return on Common Equity (ROCE)
-39.87% -86.87% -20.05% -2.83% 38.70% 4.80% 7.05% 7.45% 27.35% 16.53% 15.49%
Return on Equity Simple (ROE_SIMPLE)
-35.01% -107.05% -15.00% -2.40% 29.45% 4.20% 6.22% 6.46% 22.69% 14.83% 0.00%
Net Operating Profit after Tax (NOPAT)
-116 -268 -45 -30 393 158 237 289 1,309 1,118 1,410
NOPAT Margin
-11.58% -19.23% -2.35% -1.14% 11.36% 3.49% 4.03% 3.99% 14.59% 10.18% 10.62%
Net Nonoperating Expense Percent (NNEP)
-13.21% -20.91% -8.69% 0.25% 15.35% -1.89% -0.28% 1.01% 8.33% 4.52% 3.87%
Return On Investment Capital (ROIC_SIMPLE)
- - - - - - - 4.03% 13.32% 9.49% 9.24%
Cost of Revenue to Revenue
32.76% 28.68% 26.05% 23.87% 23.01% 21.84% 22.95% 21.71% 21.41% 20.82% 22.47%
SG&A Expenses to Revenue
12.59% 11.43% 10.97% 11.35% 9.80% 10.05% 10.13% 10.14% 9.62% 8.52% 8.46%
R&D to Revenue
21.62% 20.51% 19.68% 20.30% 21.65% 22.66% 23.69% 24.40% 23.68% 23.15% 22.29%
Operating Expenses to Revenue
83.78% 98.79% 77.30% 77.76% 75.78% 73.76% 72.69% 73.39% 70.09% 66.76% 63.80%
Earnings before Interest and Taxes (EBIT)
-162 -377 -60 14 100 183 229 317 706 1,319 1,810
Earnings before Interest, Taxes, Depreciation and Amortization (EBITDA)
2.14 -191 206 359 553 761 995 1,108 1,727 2,433 3,169
Valuation Ratios
- - - - - - - - - - -
Price to Book Value (P/BV)
24.28 31.89 28.92 28.73 25.02 37.89 34.96 15.62 18.99 22.73 12.29
Price to Tangible Book Value (P/TBV)
29.40 51.73 39.99 37.05 29.14 44.01 49.10 19.77 23.46 26.87 19.28
Price to Revenue (P/Rev)
13.69 8.87 11.74 12.24 15.39 23.76 21.91 10.85 16.14 19.88 12.00
Price to Earnings (P/E)
0.00 0.00 0.00 0.00 84.96 902.43 561.62 241.80 83.67 153.25 91.14
Dividend Yield
0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
Earnings Yield
0.00% 0.00% 0.00% 0.00% 1.18% 0.11% 0.18% 0.41% 1.20% 0.65% 1.10%
Enterprise Value to Invested Capital (EV/IC)
0.00 0.00 0.00 0.00 102.89 311.25 141.51 96.40 79.72 110.19 41.01
Enterprise Value to Revenue (EV/Rev)
12.94 8.40 11.22 11.69 14.92 23.21 21.43 10.26 15.49 19.18 11.30
Enterprise Value to EBITDA (EV/EBITDA)
6,072.64 0.00 104.29 84.88 93.34 137.83 127.01 67.08 80.45 86.60 47.34
Enterprise Value to EBIT (EV/EBIT)
0.00 0.00 0.00 2,225.27 516.19 573.18 551.84 234.46 196.81 159.73 82.88
Enterprise Value to NOPAT (EV/NOPAT)
0.00 0.00 0.00 0.00 131.33 664.41 532.34 257.04 106.18 188.39 106.38
Enterprise Value to Operating Cash Flow (EV/OCF)
40.96 73.46 33.47 37.61 41.76 58.73 57.68 27.30 40.89 49.38 27.56
Enterprise Value to Free Cash Flow (EV/FCFF)
4,887.76 0.00 0.00 520.46 0.00 325.16 0.00 180.77 412.85 221.93 0.00
Leverage & Solvency
- - - - - - - - - - -
Debt to Equity
0.84 1.31 1.51 0.60 0.51 0.73 0.58 0.42 0.29 0.23 0.18
Long-Term Debt to Equity
0.84 1.31 0.81 0.60 0.51 0.73 0.55 0.42 0.29 0.23 0.18
Financial Leverage
-1.25 -1.47 -1.42 -1.28 -0.94 -0.83 -0.81 -0.81 -0.80 -0.79 -0.77
Leverage Ratio
3.25 4.03 4.79 3.93 3.06 2.97 2.99 2.76 2.42 2.19 2.06
Compound Leverage Factor
3.87 4.38 9.05 -11.19 2.05 2.43 3.25 3.48 3.46 2.89 2.57
Debt to Total Capital
45.57% 56.75% 60.11% 37.32% 33.63% 42.13% 36.59% 29.80% 22.35% 18.46% 15.02%
Short-Term Debt to Total Capital
0.00% 0.00% 27.84% 0.00% 0.00% 0.00% 1.58% 0.00% 0.00% 0.00% 0.00%
Long-Term Debt to Total Capital
45.57% 56.75% 32.27% 37.32% 33.63% 42.13% 35.01% 29.80% 22.35% 18.46% 15.02%
Preferred Equity to Total Capital
0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
Noncontrolling Interests to Total Capital
0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
Common Equity to Total Capital
54.43% 43.25% 39.89% 62.68% 66.37% 57.87% 63.41% 70.20% 77.65% 81.54% 84.98%
Debt to EBITDA
221.43 -2.66 5.69 1.84 1.95 2.71 2.14 1.93 1.27 0.89 0.72
Net Debt to EBITDA
-349.69 3.42 -4.83 -3.95 -2.94 -3.28 -2.82 -3.85 -3.41 -3.16 -2.94
Long-Term Debt to EBITDA
221.43 -2.66 3.05 1.84 1.95 2.71 2.05 1.93 1.27 0.89 0.72
Debt to NOPAT
-4.07 -1.90 -26.03 -22.28 2.74 13.07 8.98 7.39 1.68 1.95 1.62
Net Debt to NOPAT
6.43 2.45 22.12 47.75 -4.14 -15.82 -11.80 -14.74 -4.50 -6.88 -6.60
Long-Term Debt to NOPAT
-4.07 -1.90 -13.98 -22.28 2.74 13.07 8.59 7.39 1.68 1.95 1.62
Altman Z-Score
6.72 4.04 5.11 7.35 8.77 11.61 11.56 6.42 9.75 13.20 8.33
Noncontrolling Interest Sharing Ratio
0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
Liquidity Ratios
- - - - - - - - - - -
Current Ratio
1.48 1.25 1.19 1.17 1.03 1.21 1.05 1.11 1.06 1.10 1.00
Quick Ratio
1.37 1.14 1.09 1.03 0.92 1.10 0.95 1.00 0.94 0.96 0.85
Cash Flow Metrics
- - - - - - - - - - -
Free Cash Flow to Firm (FCFF)
2.66 -183 -94 59 -416 323 -319 411 337 949 -808
Operating Cash Flow to CapEx
363.23% 150.70% 427.17% 361.35% 466.42% 426.25% 558.93% 495.09% 489.63% 500.82% 627.19%
Free Cash Flow to Firm to Interest Expense
0.09 -5.49 -1.76 1.11 -12.59 9.78 0.00 0.00 0.00 0.00 0.00
Operating Cash Flow to Interest Expense
10.22 4.78 12.04 15.38 37.45 54.12 0.00 0.00 0.00 0.00 0.00
Operating Cash Flow Less CapEx to Interest Expense
7.41 1.61 9.22 11.12 29.42 41.42 0.00 0.00 0.00 0.00 0.00
Efficiency Ratios
- - - - - - - - - - -
Asset Turnover
0.62 0.72 0.69 0.70 0.70 0.61 0.60 0.60 0.58 0.58 0.57
Accounts Receivable Turnover
5.55 5.29 5.05 5.16 4.91 4.90 4.92 4.65 4.77 5.14 5.46
Inventory Turnover
0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Fixed Asset Turnover
8.08 8.52 8.99 8.81 8.49 8.01 8.27 7.97 7.44 7.04 6.55
Accounts Payable Turnover
11.94 10.58 14.24 19.82 19.02 22.70 22.00 8.67 9.61 23.58 21.93
Days Sales Outstanding (DSO)
65.80 69.02 72.28 70.78 74.38 74.48 74.26 78.47 76.51 71.05 66.89
Days Inventory Outstanding (DIO)
0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Days Payable Outstanding (DPO)
30.58 34.51 25.63 18.42 19.19 16.08 16.59 42.12 38.00 15.48 16.64
Cash Conversion Cycle (CCC)
35.22 34.51 46.65 52.37 55.19 58.40 57.67 36.35 38.51 55.57 50.25
Capital & Investment Metrics
- - - - - - - - - - -
Invested Capital
-183 -267 -219 -307 502 337 893 771 1,743 1,912 3,658
Invested Capital Turnover
-8.17 -6.18 -7.90 -9.93 35.52 10.78 9.59 8.71 7.14 6.01 5.21
Increase / (Decrease) in Invested Capital
-119 -85 49 -88 809 -165 556 -122 972 169 2,218
Enterprise Value (EV)
13,014 11,686 21,521 30,506 51,619 104,892 126,371 74,325 138,945 210,688 150,012
Market Capitalization
13,763 12,340 22,518 31,924 53,246 107,389 129,173 78,586 144,830 218,385 159,318
Book Value per Share
$3.56 $2.33 $4.51 $6.20 $11.28 $14.53 $18.57 $24.86 $37.21 $46.65 $62.33
Tangible Book Value per Share
$2.94 $1.44 $3.26 $4.81 $9.69 $12.51 $13.22 $19.64 $30.11 $39.45 $39.74
Total Capital
1,041 895 1,952 1,773 3,206 4,897 5,827 7,168 9,823 11,785 15,255
Total Debt
475 508 1,173 662 1,078 2,063 2,132 2,136 2,195 2,176 2,291
Total Long-Term Debt
475 508 630 662 1,078 2,063 2,040 2,136 2,195 2,176 2,291
Net Debt
-749 -654 -997 -1,418 -1,626 -2,497 -2,802 -4,261 -5,885 -7,697 -9,306
Capital Expenditures (CapEx)
87 106 151 224 265 419 392 550 694 852 868
Debt-free, Cash-free Net Working Capital (DFCFNWC)
-447 -628 -853 -1,166 -1,617 -2,307 -2,941 -3,631 -4,465 -4,933 -6,256
Debt-free Net Working Capital (DFNWC)
354 271 926 332 74 785 363 649 412 829 28
Net Working Capital (NWC)
354 271 382 332 74 785 271 649 412 829 28
Net Nonoperating Expense (NNE)
82 147 72 -2.99 -234 39 7.39 -36 -422 -307 -338
Net Nonoperating Obligations (NNO)
-749 -654 -997 -1,418 -1,626 -2,497 -2,802 -4,261 -5,885 -7,697 -9,306
Total Depreciation and Amortization (D&A)
164 186 266 346 453 578 766 791 1,021 1,114 1,359
Debt-free, Cash-free Net Working Capital to Revenue
-44.48% -45.17% -44.48% -44.69% -46.73% -51.05% -49.88% -50.12% -49.77% -44.91% -47.12%
Debt-free Net Working Capital to Revenue
35.21% 19.49% 48.26% 12.73% 2.14% 17.37% 6.16% 8.96% 4.59% 7.55% 0.21%
Net Working Capital to Revenue
35.21% 19.49% 19.94% 12.73% 2.14% 17.37% 4.60% 8.96% 4.59% 7.55% 0.21%
Earnings Adjustments
- - - - - - - - - - -
Adjusted Basic Earnings per Share
($1.27) ($2.75) ($0.87) ($0.15) $3.36 $0.61 $1.16 $1.61 $8.48 $6.92 $1.69
Adjusted Weighted Average Basic Shares Outstanding
161.40M 168M 174.70M 180.50M 186.47M 193.10M 198.09M 201.43M 204.14M 205.83M 1.04B
Adjusted Diluted Earnings per Share
($1.27) ($2.75) ($0.87) ($0.15) $3.18 $0.59 $1.13 $1.60 $8.42 $6.84 $1.67
Adjusted Weighted Average Diluted Shares Outstanding
161.40M 168M 174.70M 180.50M 197.22M 202.48M 203.17M 203.54M 205.59M 208.42M 1.05B
Adjusted Basic & Diluted Earnings per Share
($1.27) ($2.75) ($0.87) ($0.15) $3.36 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00
Adjusted Weighted Average Basic & Diluted Shares Outstanding
155.71M 164.53M 171.18M 177.85M 189.80M 196.10M 200M 203M 205M 206M 1.05B
Normalized Net Operating Profit after Tax (NOPAT)
-116 -79 -45 -30 29 158 237 289 533 1,118 1,410
Normalized NOPAT Margin
-11.58% -5.64% -2.35% -1.14% 0.85% 3.49% 4.03% 3.99% 5.95% 10.18% 10.62%
Pre Tax Income Margin
-19.20% -29.51% -5.91% -1.50% 1.94% 3.32% 4.22% 5.51% 11.24% 15.82% 17.03%
Debt Service Ratios
- - - - - - - - - - -
EBIT to Interest Expense
-5.21 -11.33 -1.12 0.26 3.03 5.55 0.00 0.00 0.00 0.00 0.00
NOPAT to Interest Expense
-3.74 -8.04 -0.84 -0.56 11.91 4.78 0.00 0.00 0.00 0.00 0.00
EBIT Less CapEx to Interest Expense
-8.02 -14.51 -3.94 -4.00 -5.00 -7.15 0.00 0.00 0.00 0.00 0.00
NOPAT Less CapEx to Interest Expense
-6.56 -11.21 -3.66 -4.82 3.88 -7.91 0.00 0.00 0.00 0.00 0.00
Payout Ratios
- - - - - - - - - - -
Dividend Payout Ratio
0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 12.91% 0.00%
Augmented Payout Ratio
0.00% 0.00% -47.07% 0.00% 0.00% 0.00% 0.00% 0.00% 31.08% 61.75% 105.26%

Quarterly Metrics And Ratios for ServiceNow

This table displays calculated financial ratios and metrics derived from ServiceNow's official financial filings.

Metric Q3 2023 Q4 2023 Q1 2024 Q2 2024 Q3 2024 Q4 2024 Q1 2025 Q2 2025 Q3 2025 Q4 2025 Q1 2026
Period end date 9/30/2023 12/31/2023 3/31/2024 6/30/2024 9/30/2024 12/31/2024 3/31/2025 6/30/2025 9/30/2025 12/31/2025 3/31/2026
DEI Shares Outstanding
- - - - - - - - - - 1,031,000,000.00
DEI Adjusted Shares Outstanding
- - - - - - - - - - 1,031,000,000.00
DEI Earnings Per Adjusted Shares Outstanding
- - - - - - - - - - 0.45
Growth Metrics
- - - - - - - - - - -
Revenue Growth
24.96% 25.62% 24.19% 22.19% 22.25% 21.34% 18.63% 22.38% 21.81% 20.66% 22.09%
EBITDA Growth
72.56% 50.28% 62.50% 43.10% 44.77% 21.63% 27.35% 35.54% 34.97% 23.86% 35.70%
EBIT Growth
185.53% 80.00% 153.13% 130.00% 88.02% 36.78% 35.80% 54.35% 41.91% 22.13% 32.95%
NOPAT Growth
161.95% 80.67% 135.93% -73.18% 87.18% 35.13% 37.90% 55.44% 18.23% 5.86% -6.23%
Net Income Growth
202.50% 96.67% 131.33% -74.90% 78.51% 30.17% 32.56% 46.95% 16.20% 4.43% 1.96%
EPS Growth
200.00% 94.59% 128.77% -75.20% 76.92% 27.78% 31.74% 46.03% 15.94% 5.41% 2.27%
Operating Cash Flow Growth
17.36% 38.12% 48.67% 6.90% 115.76% 1.87% 25.06% 15.48% 21.16% 36.88% -0.42%
Free Cash Flow Firm Growth
-236.45% -398.12% -547.54% -277.47% 136.38% 119.02% 158.63% -16.23% -21.08% -408.17% -763.13%
Invested Capital Growth
115.93% 126.07% 157.14% 24.15% -1.71% 9.70% -0.60% 26.42% 4.60% 154.03% 192.22%
Revenue Q/Q Growth
6.42% 6.51% 6.81% 0.92% 6.47% 5.72% 4.43% 4.11% 5.97% 4.73% 5.66%
EBITDA Q/Q Growth
37.36% 13.18% 8.13% -14.87% 38.96% -4.91% 13.22% -9.40% 38.37% -12.74% 24.05%
EBIT Q/Q Growth
117.00% 20.28% 24.14% -29.01% 77.39% -12.50% 23.25% -19.32% 63.10% -24.70% 34.17%
NOPAT Q/Q Growth
-73.37% 22.77% 18.09% -30.55% 85.89% -11.36% 20.51% -21.71% 41.39% -20.64% 6.75%
Net Income Q/Q Growth
-76.82% 21.90% 17.63% -24.50% 64.89% -11.11% 19.79% -16.30% 30.39% -20.12% 16.96%
EPS Q/Q Growth
-76.97% 23.08% 15.97% -24.55% 64.29% -11.11% 19.57% -16.36% 30.43% -83.75% 15.38%
Operating Cash Flow Q/Q Growth
-46.38% 416.08% -16.45% -53.77% 8.23% 143.67% 2.57% -57.30% 13.55% 175.28% -25.38%
Free Cash Flow Firm Q/Q Growth
-2,044.07% 30.74% 12.06% 71.09% 306.61% -63.79% 171.13% -157.31% 240.29% -714.01% -34.34%
Invested Capital Q/Q Growth
50.22% -25.67% -13.25% 28.17% 18.94% -17.05% -21.39% 63.01% -1.59% 51.72% 20.07%
Profitability Metrics
- - - - - - - - - - -
Gross Margin
78.32% 78.83% 80.02% 78.99% 79.12% 78.66% 78.92% 77.48% 77.28% 76.63% 75.07%
EBITDA Margin
20.89% 22.20% 22.47% 18.96% 24.74% 22.25% 24.13% 21.00% 27.41% 22.84% 26.82%
Operating Margin
10.10% 11.08% 12.75% 9.14% 14.94% 12.65% 14.60% 11.14% 16.79% 12.42% 13.34%
EBIT Margin
9.48% 10.71% 12.45% 8.76% 14.59% 12.07% 14.25% 11.04% 16.99% 12.22% 15.52%
Profit (Net Income) Margin
10.58% 12.11% 13.33% 9.97% 15.45% 12.99% 14.90% 11.98% 14.73% 11.24% 12.44%
Tax Burden Percent
80.94% 85.01% 81.65% 78.44% 83.72% 82.94% 82.88% 81.74% 72.33% 74.12% 69.69%
Interest Burden Percent
137.79% 132.95% 131.17% 145.22% 126.47% 129.69% 126.14% 132.68% 119.86% 124.08% 115.04%
Effective Tax Rate
19.06% 14.99% 18.35% 21.56% 16.28% 17.06% 17.12% 18.26% 27.67% 25.88% 30.31%
Return on Invested Capital (ROIC)
40.36% 67.22% 94.00% 40.78% 56.31% 63.05% 92.09% 50.02% 65.24% 47.94% 44.04%
ROIC Less NNEP Spread (ROIC-NNEP)
39.03% 65.93% 92.69% 39.56% 54.92% 61.96% 90.96% 48.81% 64.13% 47.11% 42.55%
Return on Net Nonoperating Assets (RNNOA)
-27.59% -52.84% -78.49% -30.68% -39.42% -48.82% -75.93% -37.88% -49.44% -36.47% -31.08%
Return on Equity (ROE)
12.77% 14.38% 15.51% 10.10% 16.89% 14.23% 16.16% 12.14% 15.80% 11.47% 12.96%
Cash Return on Invested Capital (CROIC)
-2.52% 26.77% 52.11% 28.48% 46.36% 51.95% 81.59% 37.12% 54.52% -31.69% -51.01%
Operating Return on Assets (OROA)
6.14% 6.26% 7.57% 5.26% 9.11% 7.02% 8.49% 6.61% 10.70% 6.99% 9.55%
Return on Assets (ROA)
6.84% 7.08% 8.11% 5.99% 9.64% 7.55% 8.87% 7.17% 9.28% 6.43% 7.66%
Return on Common Equity (ROCE)
12.77% 14.38% 15.51% 10.10% 16.89% 14.23% 16.16% 12.14% 15.80% 11.47% 12.96%
Return on Equity Simple (ROE_SIMPLE)
22.08% 0.00% 23.78% 13.22% 14.38% 0.00% 15.17% 15.19% 0.00% 0.00% 0.00%
Net Operating Profit after Tax (NOPAT)
187 230 271 188 350 310 374 293 414 328 351
NOPAT Margin
8.17% 9.42% 10.41% 7.17% 12.51% 10.49% 12.11% 9.10% 12.14% 9.20% 9.30%
Net Nonoperating Expense Percent (NNEP)
1.33% 1.29% 1.31% 1.22% 1.39% 1.09% 1.13% 1.21% 1.11% 0.83% 1.48%
Return On Investment Capital (ROIC_SIMPLE)
- 2.34% - - - 2.63% 3.01% 2.21% 3.04% 2.15% 2.50%
Cost of Revenue to Revenue
21.68% 21.17% 19.98% 21.01% 20.88% 21.34% 21.08% 22.52% 22.72% 23.37% 24.93%
SG&A Expenses to Revenue
9.31% 9.93% 8.53% 8.83% 8.04% 8.69% 7.42% 8.43% 7.48% 10.31% 7.64%
R&D to Revenue
23.99% 23.06% 23.28% 24.48% 22.38% 22.59% 22.77% 22.83% 22.01% 21.66% 21.83%
Operating Expenses to Revenue
68.23% 67.75% 67.27% 69.85% 64.18% 66.01% 64.31% 66.35% 60.49% 64.21% 61.72%
Earnings before Interest and Taxes (EBIT)
217 261 324 230 408 357 440 355 579 436 585
Earnings before Interest, Taxes, Depreciation and Amortization (EBITDA)
478 541 585 498 692 658 745 675 934 815 1,011
Valuation Ratios
- - - - - - - - - - -
Price to Book Value (P/BV)
15.90 18.99 19.28 18.61 19.83 22.73 16.18 19.47 16.94 12.29 9.32
Price to Tangible Book Value (P/TBV)
19.91 23.46 23.47 22.38 23.67 26.87 19.06 24.09 21.06 19.28 19.16
Price to Revenue (P/Rev)
13.48 16.14 16.49 16.20 17.61 19.88 14.30 17.65 15.11 12.00 7.83
Price to Earnings (P/E)
72.00 83.67 81.06 140.72 137.91 153.25 106.64 128.12 110.58 91.14 62.24
Dividend Yield
0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
Earnings Yield
1.39% 1.20% 1.23% 0.71% 0.73% 0.65% 0.94% 0.78% 0.90% 1.10% 1.61%
Enterprise Value to Invested Capital (EV/IC)
46.63 79.72 99.01 79.74 76.90 110.19 103.37 83.40 75.71 41.01 23.23
Enterprise Value to Revenue (EV/Rev)
12.91 15.49 15.79 15.52 16.94 19.18 13.55 16.95 14.41 11.30 7.31
Enterprise Value to EBITDA (EV/EBITDA)
70.74 80.45 76.69 73.52 76.54 86.60 59.92 73.77 60.60 47.34 29.70
Enterprise Value to EBIT (EV/EBIT)
185.35 196.81 165.96 149.75 144.94 159.73 108.27 130.98 105.45 82.88 52.19
Enterprise Value to NOPAT (EV/NOPAT)
89.95 106.18 101.75 176.58 170.80 188.39 127.25 154.06 131.16 106.38 73.64
Enterprise Value to Operating Cash Flow (EV/OCF)
37.01 40.89 39.01 39.86 41.84 49.38 33.75 43.48 37.70 27.56 18.76
Enterprise Value to Free Cash Flow (EV/FCFF)
0.00 412.85 273.59 310.19 164.46 221.93 126.31 250.92 141.98 0.00 0.00
Leverage & Solvency
- - - - - - - - - - -
Debt to Equity
0.30 0.29 0.27 0.25 0.23 0.23 0.23 0.21 0.20 0.18 0.20
Long-Term Debt to Equity
0.30 0.29 0.27 0.25 0.23 0.23 0.23 0.21 0.20 0.18 0.20
Financial Leverage
-0.71 -0.80 -0.85 -0.78 -0.72 -0.79 -0.83 -0.78 -0.77 -0.77 -0.73
Leverage Ratio
2.24 2.42 2.27 2.12 2.04 2.19 2.11 2.05 1.95 2.06 2.07
Compound Leverage Factor
3.08 3.22 2.98 3.09 2.57 2.84 2.66 2.73 2.34 2.55 2.39
Debt to Total Capital
23.20% 22.35% 21.20% 19.93% 18.72% 18.46% 18.46% 17.41% 16.88% 15.02% 16.47%
Short-Term Debt to Total Capital
0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
Long-Term Debt to Total Capital
23.20% 22.35% 21.20% 19.93% 18.72% 18.46% 18.46% 17.41% 16.88% 15.02% 16.47%
Preferred Equity to Total Capital
0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
Noncontrolling Interests to Total Capital
0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
Common Equity to Total Capital
76.80% 77.65% 78.80% 80.07% 81.28% 81.54% 81.54% 82.59% 83.12% 84.98% 83.53%
Debt to EBITDA
1.40 1.27 1.12 1.03 0.92 0.89 0.89 0.83 0.76 0.72 0.67
Net Debt to EBITDA
-3.13 -3.41 -3.38 -3.20 -3.02 -3.16 -3.33 -3.06 -2.95 -2.94 -2.14
Long-Term Debt to EBITDA
1.40 1.27 1.12 1.03 0.92 0.89 0.89 0.83 0.76 0.72 0.67
Debt to NOPAT
1.78 1.68 1.48 2.46 2.06 1.95 1.88 1.74 1.65 1.62 1.67
Net Debt to NOPAT
-3.98 -4.50 -4.48 -7.69 -6.73 -6.88 -7.07 -6.40 -6.39 -6.60 -5.29
Long-Term Debt to NOPAT
1.78 1.68 1.48 2.46 2.06 1.95 1.88 1.74 1.65 1.62 1.67
Altman Z-Score
9.47 9.67 10.75 10.99 13.03 13.05 10.02 12.40 11.96 8.16 6.09
Noncontrolling Interest Sharing Ratio
0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
Liquidity Ratios
- - - - - - - - - - -
Current Ratio
1.08 1.06 1.05 1.12 1.13 1.10 1.12 1.09 1.06 1.00 0.84
Quick Ratio
0.93 0.94 0.91 0.97 0.97 0.96 0.96 0.92 0.88 0.85 0.69
Cash Flow Metrics
- - - - - - - - - - -
Free Cash Flow to Firm (FCFF)
-1,072 -742 -653 -189 390 141 383 -219 308 -1,890 -2,538
Operating Cash Flow to CapEx
228.68% 614.94% 993.33% 236.64% 332.18% 646.25% 818.05% 376.84% 345.96% 940.34% 1,184.40%
Free Cash Flow to Firm to Interest Expense
0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Operating Cash Flow to Interest Expense
0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Operating Cash Flow Less CapEx to Interest Expense
0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Efficiency Ratios
- - - - - - - - - - -
Asset Turnover
0.65 0.58 0.61 0.60 0.62 0.58 0.60 0.60 0.63 0.57 0.62
Accounts Receivable Turnover
8.20 4.77 7.85 7.63 8.45 5.14 8.61 7.50 8.87 5.46 9.09
Inventory Turnover
0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Fixed Asset Turnover
8.02 7.44 7.38 7.23 7.17 7.04 6.88 6.72 6.59 6.55 6.75
Accounts Payable Turnover
13.79 9.61 8.88 8.93 18.56 23.58 9.09 10.22 17.88 21.93 8.89
Days Sales Outstanding (DSO)
44.49 76.51 46.50 47.87 43.18 71.05 42.41 48.65 41.15 66.89 40.16
Days Inventory Outstanding (DIO)
0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Days Payable Outstanding (DPO)
26.47 38.00 41.09 40.90 19.66 15.48 40.15 35.72 20.42 16.64 41.05
Cash Conversion Cycle (CCC)
18.02 38.51 5.41 6.97 23.52 55.57 2.25 12.92 20.73 50.25 -0.89
Capital & Investment Metrics
- - - - - - - - - - -
Invested Capital
2,345 1,743 1,512 1,938 2,305 1,912 1,503 2,450 2,411 3,658 4,392
Invested Capital Turnover
4.94 7.14 9.03 5.69 4.50 6.01 7.61 5.50 5.37 5.21 4.74
Increase / (Decrease) in Invested Capital
1,259 972 924 377 -40 169 -9.00 512 106 2,218 2,889
Enterprise Value (EV)
109,359 138,945 149,697 154,539 177,259 210,688 155,369 204,331 182,528 150,012 102,023
Market Capitalization
114,196 144,830 156,292 161,267 184,244 218,385 164,005 212,813 191,418 159,318 109,359
Book Value per Share
$35.15 $37.21 $39.53 $42.27 $45.10 $46.65 $49.22 $52.81 $54.33 $62.33 $11.21
Tangible Book Value per Share
$28.08 $30.11 $32.47 $35.16 $37.79 $39.45 $41.77 $42.68 $43.70 $39.74 $5.46
Total Capital
9,351 9,823 10,288 10,823 11,429 11,785 12,435 13,237 13,596 15,255 14,041
Total Debt
2,169 2,195 2,181 2,157 2,139 2,176 2,296 2,305 2,295 2,291 2,313
Total Long-Term Debt
2,169 2,195 2,181 2,157 2,139 2,176 2,296 2,305 2,295 2,291 2,313
Net Debt
-4,837 -5,885 -6,595 -6,728 -6,985 -7,697 -8,636 -8,482 -8,890 -9,306 -7,336
Capital Expenditures (CapEx)
136 261 135 262 202 253 205 190 235 238 141
Debt-free, Cash-free Net Working Capital (DFCFNWC)
-3,622 -4,465 -4,771 -4,564 -4,385 -4,933 -5,585 -5,352 -4,914 -6,256 -6,730
Debt-free Net Working Capital (DFNWC)
445 412 339 849 910 829 1,012 780 497 28 -1,548
Net Working Capital (NWC)
445 412 339 849 910 829 1,012 780 497 28 -1,548
Net Nonoperating Expense (NNE)
-55 -65 -76 -74 -82 -74 -86 -92 -88 -73 -118
Net Nonoperating Obligations (NNO)
-4,837 -5,885 -6,595 -6,728 -6,985 -7,697 -8,636 -8,482 -8,890 -9,306 -7,336
Total Depreciation and Amortization (D&A)
261 280 261 268 284 301 305 320 355 379 426
Debt-free, Cash-free Net Working Capital to Revenue
-42.74% -49.77% -50.34% -45.85% -41.91% -44.91% -48.70% -44.39% -38.79% -47.12% -48.21%
Debt-free Net Working Capital to Revenue
5.25% 4.59% 3.58% 8.53% 8.70% 7.55% 8.82% 6.47% 3.92% 0.21% -11.09%
Net Working Capital to Revenue
5.25% 4.59% 3.58% 8.53% 8.70% 7.55% 8.82% 6.47% 3.92% 0.21% -11.09%
Earnings Adjustments
- - - - - - - - - - -
Adjusted Basic Earnings per Share
$1.18 $1.44 $1.69 $1.27 $2.09 $1.87 $2.22 $1.86 $2.42 $0.39 $0.45
Adjusted Weighted Average Basic Shares Outstanding
204.46M 204.14M 205.11M 205.64M 206.16M 205.83M 206.82M 207.16M 207.63M 1.04B 1.04B
Adjusted Diluted Earnings per Share
$1.17 $1.44 $1.67 $1.26 $2.07 $1.84 $2.20 $1.84 $2.40 $0.39 $0.45
Adjusted Weighted Average Diluted Shares Outstanding
206.28M 205.59M 207.68M 207.80M 208.55M 208.42M 209.37M 209.32M 209.51M 1.05B 1.04B
Adjusted Basic & Diluted Earnings per Share
$0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.39 $0.00
Adjusted Weighted Average Basic & Diluted Shares Outstanding
205M 205M 205M 206M 206M 206M 207M 208M 208M 1.05B 1.03B
Normalized Net Operating Profit after Tax (NOPAT)
187 230 271 188 350 310 374 293 414 328 351
Normalized NOPAT Margin
8.17% 9.42% 10.41% 7.17% 12.51% 10.49% 12.11% 9.10% 12.14% 9.20% 9.30%
Pre Tax Income Margin
13.07% 14.24% 16.33% 12.71% 18.45% 15.66% 17.97% 14.65% 20.37% 15.16% 17.85%
Debt Service Ratios
- - - - - - - - - - -
EBIT to Interest Expense
0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
NOPAT to Interest Expense
0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
EBIT Less CapEx to Interest Expense
0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
NOPAT Less CapEx to Interest Expense
0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Payout Ratios
- - - - - - - - - - -
Dividend Payout Ratio
0.00% 0.00% 0.00% 0.00% 0.00% 12.91% 0.00% 0.00% 0.00% 0.00% 0.00%
Augmented Payout Ratio
17.78% 31.08% 36.98% 62.22% 49.10% 61.75% 53.25% 71.04% 88.91% 105.26% 214.40%

Financials Breakdown Chart

Key Financial Trends

Here are the key takeaways for ServiceNow (NOW) based on the latest four years of quarterly statements. The bullets focus on trends in revenue, profitability, cash flow, and balance-sheet liquidity relevant to retail investors.

  • Revenue growth: Operating Revenue climbed from about $2.10B in early 2023 to $3.57B in Q4 2025, signaling sustained top-line expansion over four years.
  • Strong cash generation: Net cash from continuing operating activities rose to $2.24B in Q4 2025, up from $1.64B in Q4 2024, reflecting high-quality earnings and robust cash flow generation.
  • Profitability on the rise: Net Income attributable to common shareholders reached $401M in Q4 2025, up from $384M in Q4 2024, indicating improving profitability.
  • Free cash flow potential: With roughly $2.24B of operating cash flow and capex around $238M in Q4 2025, the company generated meaningful free cash flow in the quarter.
  • Gross margin remains strong but slightly compressed: Gross margin was about 76–77% in Q4 2025 (2.734B gross profit on 3.568B revenue), a modest compression from earlier periods.
  • Acquisition-driven asset mix: Goodwill and intangible assets increased over the years, consistent with growth investments and platform expansion (reflecting a heavier non-current asset base).
  • Share count modestly rising: Weighted average shares outstanding and diluted shares were near 1.04B, indicating modest dilution that can affect EPS trends even as net income grows.
  • Financing cash flow remains negative due to buybacks: Net cash from financing activities was negative across recent quarters (e.g., -$739M in Q4 2025), reflecting ongoing share repurchases and capital-return activity.
  • Liquidity cushion is modest: Current assets around $8.36B with current liabilities near $7.87B at Q3 2025 yield a current ratio of roughly 1.07, suggesting a limited cushion in a downturn.
  • Margin volatility: Operating margin in late 2025 hovered around 12–13% (e.g., 12.4% in Q4 2025), showing sensitivity to operating costs even as revenue grows.
05/09/26 05:51 AM ETAI Generated. May Contain Errors.

ServiceNow Financials - Frequently Asked Questions

According to the most recent income statement we have on file, ServiceNow's fiscal year ends in December. Their fiscal year 2025 ended on December 31, 2025.

ServiceNow's net income appears to be on an upward trend, with a most recent value of $1.75 billion in 2025, falling from -$198.43 million in 2015. The previous period was $1.43 billion in 2024. See where experts think ServiceNow is headed by visiting ServiceNow's forecast page.

ServiceNow's total operating income in 2025 was $1.82 billion, based on the following breakdown:
  • Total Gross Profit: $10.30 billion
  • Total Operating Expenses: $8.47 billion

Over the last 10 years, ServiceNow's total revenue changed from $1.01 billion in 2015 to $13.28 billion in 2025, a change of 1,220.6%.

ServiceNow's total liabilities were at $13.07 billion at the end of 2025, a 21.3% increase from 2024, and a 954.2% increase since 2015.

In the past 10 years, ServiceNow's cash and equivalents has ranged from $401.24 million in 2016 to $3.73 billion in 2025, and is currently $3.73 billion as of their latest financial filing in 2025.

Over the last 10 years, ServiceNow's book value per share changed from 3.56 in 2015 to 62.33 in 2025, a change of 1,648.3%.



Financial statements for NYSE:NOW last updated on 4/28/2026 by MarketBeat.com Staff. New filings and market data are monitored continuously.
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