ServiceNow, Inc. is a cloud-based enterprise software company that helps organizations digitize, automate and manage workflows. Its platform connects people, processes and systems across departments, enabling businesses to replace manual, disconnected activities with standardized digital workflows.
The company’s products and services support a range of functions, including information technology service management, IT operations management, customer service, human resources, risk and security operations, and software development. ServiceNow also provides tools for application development, process automation, data management and artificial intelligence, allowing customers to build and deploy workflows tailored to their operational needs.
ServiceNow was founded in 2004 by Fred Luddy and is headquartered in Santa Clara, California. The company serves businesses, government agencies and other organizations internationally through its cloud platform and sales, service and partner network. Bill McDermott has served as ServiceNow’s president and chief executive officer since 2019.
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