Iron Mountain Q2 2023 Earnings Call Transcript


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Participants

Corporate Executives

  • Gillian Tiltman
    Senior Vice President and Head of Investor Relations
  • William Meaney
    President and Chief Executive Officer
  • Barry A. Hytinen
    Executive Vice President and Chief Financial Officer

Presentation

Operator

Good morning and welcome to the Iron Mountain Second Quarter 2023 Earnings Conference Call. [Operator Instructions] Please note, this event is being recorded. I would now like to turn the conference over to Gillian Tiltman, Senior Vice President and Head of Investor Relations. Please go ahead.

Gillian Tiltman
Senior Vice President and Head of Investor Relations at Iron Mountain

Thank you, Andrea. Good morning, and welcome to our second-quarter 2023 earnings conference call. On today's call, we will refer to materials available on our Investor Relations website. We are joined here today by Bill Meaney, President and Chief Executive Officer; and Barry Hytinen, our Executive Vice President and Chief Financial Officer. After prepared remarks, we'll open the lines for Q&A.

Today's earnings materials contain forward-looking statements, including statements regarding our expectations. All forward-looking statements are subject to risks and uncertainties. Please refer to today's earnings materials, the safe harbor language on Slide 2 and our quarterly report on Form 10-Q for a discussion of the major risk factors that could cause our actual results to differ from those in our forward-looking statements.

In addition, we use several non-GAAP measures when presenting our financial results. We have included the reconciliations to these measures in our supplemental financial information.

And with that, I will turn the call over to Bill.

William Meaney
President and Chief Executive Officer at Iron Mountain

Thank you, Gillian, and thank you all for taking time to join us today for our discussion of our record second quarter results. Our team has once again exceeded expectations with performance reflective of our strong legacy of customer service, our laser focus on execution and our dedication to finding innovative solutions to serve our customers as they evolve their businesses. I'm excited to share that in the second quarter, we achieved our highest ever quarterly revenue of $1.36 billion and record EBITDA of $476 million. This performance is ahead of the expectations we provided last quarter.

The enhanced operating model we created through Project Matterhorn has continued to prove successful as our commercial team is empowered to sell the entire Mountain range of products and solutions across our portfolio. We are pleased with the high-quality and wide range of our offerings today, which positions us to be a nimble partner to serve our customers' needs.

To highlight some of our results in the second quarter, we delivered organic storage rental revenue growth of 11% and drove high-teens organic growth in both our data center and digital services businesses. We are also pleased to announce that our Board of Directors has increased our quarterly dividend per share to $0.65 or $2.60 per share annualized commencing with our third quarter dividend to be paid in October. As we have said before, when our AFFO payout ratio reached the mid to low 60s as a percentage, we would increase the dividend. Our payout ratio at the end of the second quarter was just under 64%.

I would like to begin our broader discussion of some of the customer wins, which led to our record second quarter results. Let me start with records management where our success was derived from both new and existing customers. One significant win we would like to highlight this quarter was with a large not-for-profit hospital system faced with rising lease costs despite a shrinking storage footprint. The customer turned to us for an alternative to storing in their own space.

Our smart storage solution will address their needs over the next three years. It will deliver cost-efficiency and optimize storage space for the customer before they transfer their records to an Iron Mountain facility for secure future management. This win exemplifies our commitment to solving our customers' problems and providing them with tailored solutions. The COVID-19 pandemic has led organizations around the world to reassess their current real estate portfolios in order to accommodate remote and hybrid work.

Our customers are optimizing their real estate to accommodate changing working practices. We are able to offer solutions that demonstrate the breadth of our portfolio and the value of partnering with Iron Mountain across our products and services. One example is a customer who chose our Clean Start solution to remove and relocate records, office equipment and IT assets for more than 60 offices across North America that are being closed or decommissioned over the next two years. Thanks to our asset lifecycle management solutions, we are also helping this customer to decommission IT assets from these offices securely and sustainably.

We continue to see growing momentum for our digital business with customers turning to us for solutions in areas such as public sector, industry focused solutions and end-to-end business process management. For example, we are proud to be supporting the digitization of real estate and mortgage records held by the Hellenic land registry in Greece under a two-year contract worth $35 million.

We demonstrated our understanding of the public sector in Greece and of the European Commission's recovery and resilience facility, which is funding this project through the Greek Government to support European economies as they transform the way they support their citizens. This is a breakthrough deal that will provide further opportunities to support similar digitization projects elsewhere in Europe. Another example of how our digital business is enabling us to develop and deliver transformational solutions for our largest customers is with one of the biggest financial service companies in the United States. This customer is outsourcing its non-core services and has selected Iron Mountain to manage all of its records.

Our end-to-end solution ensures the secure chain of custody regardless of media format for this customer leveraging our image on demand service and InSight platform to integrate seamlessly with their customer success management system. This game-changing deal demonstrates the power of partnering with Iron Mountain to accelerate our customers' digital transformation. Staying with our digital solutions business, our 25-year relationship with a Fortune 500 gas and electric utility company continues to be a powerful example of how our customers turn to Iron Mountain because of the range of solutions we can provide.

To ensure our customer is compliant with all legal and regulatory requirements, we are digitizing around 20 million images from 8,000 boxes stored with Iron Mountain over the next three years. Having provided records management and data management services since 1998, our customer was confident in our digital solutions, secure chain of custody, information governance expertise and ability to scale up quickly to deliver this project.

To conclude with records management, on the 29 June, we acquired a controlling interest in clutter, a tech-enabled on-demand consumer storage company. We were previously a minority investor in clutter and provided storage and operational services through a commercial partnership. This acquisition makes us the industry-leader in valet self-storage services in North America.

Turning to asset lifecycle management. We continue to see muted pricing for the largest part of this business, which relies on reselling used memory hard drives and CPUs we receive from hyperscalers. That being said, pricing has stabilized and we do expect to see an improvement as we head into next year. Moreover, you will recall that our ALM business has three components: hyperscale decommissioning, which is highly dependent on component pricing; Enterprise ITAD or IT asset disposition; and original equipment manufacturers or OEMs.

In these latter two categories, we are seeing marked growth in traction. For example, in the enterprise segment, our focus on cross-selling the Mountain range of products has driven bookings up 175% versus second quarter last year. For the OEM segment, you will recall that we signed our first MSA or master services agreement in this area last quarter and we've added another MSA with a second OEM this quarter.

Turning to specific wins in the ALM area. A good example of our cross-selling appeal comes from the healthcare industry. A customer which has benefited from Iron Mountain's records management solutions for many years has asked us to manage the recovery, decommissioning, disposal and/or recycling of IT assets at over 2,000 locations in the United States. The strength of our relationship and our customers' inherent trust in Iron Mountain has resulted in an ALM contract and renewal of our existing services for the next five years.

Also in ALM, our team secured a contract with a leading software and technology company to help them decommission racks of servers and non-essential IT equipment from their datacenter. Opportunities like this where we are able to extend the value we provide to customers have been significantly enhanced, thanks to the industry knowledge and expertise we have gained through our acquisition and integration of ITRenew. We remain very excited about ALM. Whilst component pricing remains a drag for part of the business, the growth we are achieving in the services side of the business shows how Iron Mountain's brand strength around security and reliability are a differentiator in this fast-growing area.

Moving to our data center business. Through the first half of the year, we leased 55 megawatts, which includes 2.7 megawatts this quarter. As we said in May, the first quarter was particularly strong as we signed some deals earlier than expected. Due to our strong pipeline, we now feel confident we will exceed our original projection of 80 megawatts in 2023. This confidence is thanks to our teams delivering record new sales in the first half as well as the size of our late stage pipeline from some of our largest customers as they add new capacity with the growth of AI. For example, we are well-positioned with nearly 120 megawatts of unleased capacity on our Nova campus with power fully secured. In this very important market, we are pleased to note that pricing is moving up appreciably.

Staying with our datacenter business, I would like to highlight a win that demonstrates the exciting opportunities to expand our solutions and services for customers with a footprint in India and the value of our joint venture with Web Works in the country. As we've discussed before, India is a key focus for our company's growth and our progress there is a major win for our business. In the second quarter, we closed a deal with a multinational media processing company to provide almost 1 megawatt of storage capacity at our Mumbai datacenter with the potential to add a further 5 megawatts at this facility and extra capacity at other locations in India. Our centers team's experience of handling high-density racks, Iron Mountain's wider understanding of the media industry and our expansion plans in Mumbai helped us to convince our customer that we are their best long-term partner as their capacity needs grow.

Finally, I would like to mention an example, the success we are enjoying in our Crozier Fine Arts business as we build-out one of the few globally integrated logistics, storage and top quality services businesses in the art world. Recently, we partnered with a major art gallery in the United Kingdom to support an exhibition by well-known artists. This involved detailed planning and preparations to pack and transports 61 fragile sculptures from the U.S., Mexico and Continental Europe. We are proud of the unique expertise that our Crozier teams provide for our customers and to be associated with important exhibitions like this one.

To conclude, we are proud of the record results we delivered this quarter as this is evidence that our strategy is working. As we continue to leverage the potential of our entire Mountain range, expand our footprint of storage and services and deliver tailored innovative solutions for each of our customers, I could not be more grateful for the hard work of our Mountaineers. Our Matterhorn program is showing the way in delivering consistently strong sales growth while fueling AFFO growth and our dividend. We are more energized than ever to continue reaching new peaks and I am excited for the bright future ahead.

With that, I will turn the call over to Barry.

Barry A. Hytinen
Executive Vice President and Chief Financial Officer at Iron Mountain

Thanks, Bill, and thank you all for joining us to discuss our results. In the second quarter, our team achieved solid performance across all metrics exceeding the projections we shared in May. Revenue grew to a record $1.36 billion, up 5% year-on-year on a reported basis and 6% on an organic and constant currency basis. Revenue was above the expectations we provided on our last call, driven by outperformance in both our Global RIM and data center businesses. For me, a key highlight in the quarter is our organic storage rental revenue, which grew 11%. I will note this performance was on top of a stronger year-on-year comp and represents an acceleration in rate of growth. This reflects strong contributions from revenue management, data center commencements and positive volume trends.

Total service revenue was $527 million, down 1% on a constant currency basis. This was consistent with our projections, which factored in the previously discussed year-on-year component price declines. Importantly, component pricing was consistent in the second quarter on a sequential basis. While this represents a significant headwind year-on-year, we are pleased that pricing has stabilized. As a reminder that affects our ITRenew business most prominently. Excluding our ALM business, service revenue was up 8% on a constant currency basis. This would have resulted in total company revenue growth of 9%.

Adjusted EBITDA was $476 million, a new record, up 5% year-on-year with revenue management and strong data center commencements being the key drivers. Adjusted EBITDA margin was 35% in line with our expectations, driven by revenue management and mix. AFFO was $277 million or $0.94 on a per share basis, up $6 million and $0.01 respectively from the second quarter of last year. This was well ahead of the expectations we shared on our last call.

Now turning to segment performance. In the second quarter, our Global RIM business achieved revenue of $1.16 billion, an increase of $89 million year-on-year, reflecting organic revenue growth of 9%. Revenue management and positive volume trends contributed to strong organic storage rental revenue growth of 9.2%. We delivered organic service revenue growth of 9.3%, driven by digital solutions, which were up 20% year-on-year and continued strength in core offerings. Global RIM adjusted EBITDA was $499 million, an increase of $30 million year-on-year.

Turning to our global data center business. The team delivered [Technical Issues] from a total revenue perspective, we achieved 17% growth on an organic basis. Organic storage rental revenue growth was particularly strong at 22%, driven by commencements and improved pricing. As we projected, datacenter services were down year-on-year given the fit out work we were performing in the first half of last year. As a reminder, the second quarter of 2022 represented the last quarter of the specific fit-out services. We will have a more normalized comp on this line going forward. Datacenter adjusted EBITDA was $54 million, representing 27% growth.

Turning to new and expansion leasing. We signed 2.7 megawatts in the quarter bringing total bookings year-to-date to 55 megawatts. As Bill mentioned, we are well on track to achieve our leasing projection for the full year of 80 megawatts and in fact with the strength of our building pipeline, we have line of sight to exceed this projection.

Turning to asset lifecycle management. In the second quarter, revenue grew 4% on a sequential basis, slightly ahead of the projections we gave on our last call. We are seeing positive momentum across all three verticals of our ALM business, which include hyperscale decommissioning, enterprise ITAD and OEM. You will recall that China was mostly free of restrictions in the first half of last year, but it returned to tight lockdowns in the second half. As a result, as we anniversary the second quarter comparisons going forward, we'd be much more favorable.

While we are diversifying away from China, it is the largest market into which we sell components today. At the beginning of this year, as lockdowns eased while component volumes increased, pricing declined to record low levels. Industry analysts project marked improvement in pricing by the fourth quarter and even more significantly in 2024. To be prudent, we have not factored any pricing improvement into our outlook for 2023.

Turning to capital. In the second quarter, we invested $320 million, of which $287 million was growth and $33 million was recurring. In 2023, we now expect total capital expenditures to be approximately $1.2 billion, up $200 million from our prior expectations. This reflects an increase to our data center development plans given our strong leasing year-to-date and building pipeline that I mentioned.

Turning to the balance sheet. With strong EBITDA performance, we ended the quarter with net lease adjusted leverage of 5.1 times reflecting a meaningful improvement from last year. We have remained at this leverage level for the past three quarters and it marks our lowest leverage level since 2017. Importantly, we expect to exit 2023 at this level even with our increased investment in data center.

Turning to our dividend. On a trailing four quarter basis, our payout ratio is now 63.9%, an approximate 400 basis point improvement from this time last year. As you saw earlier today, we are pleased to announce that our Board of Directors has authorized an increase to our quarterly dividend of 5% bringing it to $0.65 per share to be paid in early October. This is consistent with our long-term commentary that as our payout ratio settles into mid to low 60s as a percentage of AFFO you should expect the dividend to rise. We remain dedicated to our disciplined approach to capital allocation as we are funding our growth objectives while continuing to drive meaningful shareholder returns.

And now turning to our projections. For the full year reflecting our performance in the first half and strong outlook, we are pleased to reiterate our full year guidance. For the third quarter, we expect revenue in excess of $1.4 billion, adjusted EBITDA of approaching $500 million, AFFO of approximately $290 million and AFFO per share of approximately $0.99. I would like to provide a bit more context for our guidance. In terms of revenue, our third quarter projection equates to growth of 9% as compared to the prior year.

To frame that, I would recommend investors consider the following points. First, the prior year comparable in our ALM business is much easier in the third and fourth quarters of this year as compared to the first half. Second, we have incremental revenue management actions, which will go into effect in the third and fourth quarters and will provide a nice tailwind. Lastly, if you consider the underlying trends in the rest of the business, growth has been accelerating for several quarters now as our Matterhorn efforts are driving performance.

For example, excluding our ALM business, the rest of the businesses growth rate was 8% in the first quarter, 9% in the second quarter and our projection is for 10% in the third quarter. And just as a reminder, the fourth quarter of 2022 is our easiest growth comparable this year. To conclude, our team continues to execute well and remains focused on driving our growth agenda. We have a growing and well-diversified pipeline and we are positioned to achieve our objectives. I would like to take this opportunity to thank our entire team for their efforts and contributions.

And with that operator, would you please open the line for Q&A?

Questions and Answers

Operator

[Operator Instructions] And our first question will come from George Tong of Goldman Sachs. Please go ahead.

George Tong
Analyst at The Goldman Sachs Group

Hi, thanks. Good morning. In the ALM business performance was impacted by component price declines and you noted that you saw signs of stabilization in component prices. Can you elaborate a little bit more on that? What trend specifically did you see on component prices and how would you deconstruct ALM growth between pricing and volumes?

Barry A. Hytinen
Executive Vice President and Chief Financial Officer at Iron Mountain

Okay. Hi, George, this is Barry. Thank you for the question. Yeah, let me help you with that. From a standpoint of the way the decommissioning and component pricing business has been unfolding this year, as you know, early this year, late last year and into early this year, component pricing was dropping quite appreciably. And by about the February timeframe, it had reached or essentially all time record lows and that's really across the gamut of component pricing from memory to CPUs, all the various components that we're selling. And that has obviously been a significant impact for both -- for Iron Mountain, but also for many other players in the technology industry.

I think importantly, what you've seen and I'm sure you would have been following this is many of the OEMs have significantly reduced their production of new components, which is now limiting supply in the marketplace. And of course used component pricing tends to directly correlate and follow with new. And so what we've seen here since the component pricing hit the lows in the kind of February timeframe is importantly pricing has been very consistent. In fact, some components have been ticking up. We've seen that in certain elements of memory among other component pricing. So what we've worked into our outlook, though, George, is that we are keeping component pricing in our outlook for this year at this record level low levels. And our thought process is that's a prudent way to plan.

When you look at industry analysts, then there is -- and this is publicly available data, there are many estimates that project for component pricing to begin to lift as we move through the remainder of 2023 and in fact have very, very sharp increases in most component pricing next year in light of supply and demand expectations. As I said, we're not baking that into our 2023 outlook for prudent reasons. We are anticipating that our total ALM business will be up just a few million dollars on a sequential basis in the third quarter and then we'll be up again in the fourth quarter, but that speaks to the point that Bill made in his prepared remarks that, for example, in our enterprise ITAD business, bookings are up a tremendous amount in the second quarter year-on-year.

We are winning more decommissioning business across that decommissioning vertical. And of course, our OEM teams have been winning very important wins for us, which I think set us up very well for the intermediate and longer-term in the broader asset lifecycle management space. Volume on a sequential basis was essentially equivalent, George, which we felt good about. And I would say the forward pipeline as it relates to volume in light of what I've just mentioned is favorable for us. So we feel that we are now getting through the hardest comps of the year.

As you know, last year, we were $71 million, $72 million of revenue in the first quarter with ALM. We were $83 million in the second quarter that dropped quite appreciably to $60 million in the third and $55 million or so in the fourth. So that goes to my point about the comps get easier. With pricing being flat to up, we feel well positioned. Thanks, George.

Operator

The next question comes from Nate Crossett of BNP Paribas. Please go ahead.

Nate Crossett
Analyst at BNP Paribas

Thank you. So is it fair to say, I guess, that the service revenue growth year-over-year like this is low quarter in 2Q and that we should expect maybe to trend up from here? And then maybe just comment on storage rental growth that still remains very strong. Can you maybe just speak to recent customer conversations and your ability to push price?

Barry A. Hytinen
Executive Vice President and Chief Financial Officer at Iron Mountain

Okay. Thanks, Nate. This is Barry. Couple of things there. So on services, yes, you are thinking about that right. Because really when you look at the total company's service revenue growth, it was completely impacted by the fact that the ALM business was essentially half that which it was in the prior year. And at that $40 some million of revenue that's a big drag on the service in total because as you know, all of the ALM revenue essentially is on the service line. And give you a point that if you look at Global RIM, for example, our service revenue there was up over 9%. And so the total company's service revenue will be improving. It should be positive in the third quarter of course and furthermore in the fourth quarter because frankly by then ALM no longer is a drag on our service revenue. In fact, I think it may even -- there's a chance it may be accretive to growth rate in service by the fourth quarter.

In terms of storage rental revenue growth, we have had as your question alludes to strong performance there and our revenue management actions have been very well received. We are of course very focused on driving value for our customers and making sure that they understand the significant value that Iron Mountain provides both in terms of our core offerings of records and -- but also all the other offerings that we can cross-sell around things such as enterprise IT asset disposition, data center services among other.

And so in terms of where you should expect storage rental revenue growth, volume has been trending very consistent with our expectations. It's been modestly positive and we continue to expect that positive outlook. And from a revenue standpoint -- total revenue standpoint, you should expect it to continue to be comping quite well. And as I mentioned in the prepared remarks, we do have some incremental revenue management actions in the third quarter and the fourth quarter and that helps the growth rate particularly in the fourth quarter, Nate, because as you may remember last year, more of our revenue at management actions were shifted into the third quarter just from a timing of what we were doing last year and this year, it's a little bit more spread out.

So these new revenue management actions that I alluded to today on the call that's incremental to our prior plans and will be as I said a nice tailwind to growth rate. So thank you for the question, Nate.

William Meaney
President and Chief Executive Officer at Iron Mountain

Yeah. And just one thing I would add for Nate on the storage trend from a volume. You probably picked up from some of the wins we highlighted is that as companies are shifting their use of space as the workforce is more remote or hybrid that's yielding both increased volume for our storage facilities as they clean out or decide that they want to have it IPO-ed rather than an office that people don't visit as much or at all anymore as well as Barry pointed out that's part of behind this 175% year-over-year increase in ITAD bookings both because as companies are kind of cleaning out, it's a tailwind, both on the storage and the ITAD business.

Operator

Your next question comes from Andrew Steinerman of JPMorgan. Please go ahead.

Alex Hassan
Analyst at J.P. Morgan

Yes, hi. This is Alex Hassan for Andrew Steinerman. Maybe just to dig in on Global RIM for a second, can you remind us what percent of storage revenues are in some manner CPI linked or maybe what the price floor and lease terms look like nowadays? And then just quickly on Clutter, how does that factor into your outlook and maybe some thoughts around that business which we understand had some cash flow issues as a standalone company on its own? Thanks guys.

Barry A. Hytinen
Executive Vice President and Chief Financial Officer at Iron Mountain

Okay, hi, Alex, it's Barry. Thanks for those questions. For proprietary and confidential reasons, we don't generally characterize our contracts specifically, but what I'll say is and certainly as you know, you followed the company for such a long time. We have a very large number of customers, 200 -- call it 200,000 plus client relationships. The vast majority of those are on our standard, if you will, paper that allows us to affect revenue management actions. And as I said before, we are very aligned with driving value at times of essentially our choosing and it is not, if you will, linked to any sort of indices. There are some what I would describe as more bespoke contracts with some of our largest clients, which may have specific agreements around escalators and the like, but that is a small number of total contract.

With respect to the Clutter, appreciate that question as just to help others who may not be as familiar with Clutter, Clutter is a business that we have had a minority stake in for a while now and it was a form of a joint venture. We owned about 25% of the company prior to the transaction that we mentioned this morning and that's on the valet self-storage. So it is a business that we have been providing, if you will, back-end services to for some time and storing a fair bit of the volume that Clutter had been bringing in from consumers. And what Clutter's focus had been on is building a brand and aggregating consumer demand principally in as Bill mentioned tech enabled manner.

On a net basis, when all is said and done, we'll pay a little over $20 some million to buy the business. We'll also contribute various of our assets, you'll see that it through our other expense and income line on the P&L. And from a standpoint for your modeling purposes, revenue on a quarterly basis this being the incremental revenue that Iron Mountain will recognize now because of course we were recognizing revenue from what we were doing for services to Clutter previously, we'll recognize maybe a bit over $10 million, it will be in excess of $10 million on a quarterly basis likely to be growing as we move into the new year.

And from an EBITDA standpoint and you would have seen this from our prior filings because of course we were absorbing our minority interest in Clutter through our P&L. As I said, they have been building their brand for some time. So it is -- Clutter has been absorbing a modest EBITDA loss on a quarterly basis, think something in the vicinity of a couple of million dollars a quarter. Over time and perhaps by, let's say, 2024, we expect to be able to drive that to breakeven and ultimately to generating positive EBITDA out of the Clutter enterprise itself as we drive operating synergies by combining the two businesses together.

I'll just note, of course, Iron Mountain had been generating positive EBITDA on the relationship previously. So the incremental negative drag that I just referenced is purely off of the brand building elements of the Clutter enterprise itself. The last thing I'll note is Alex is of course we reiterated our guidance and feel very good about it despite absorbing that low drag there from Clutter that we'll absorb here in the second half. So appreciate the questions.

Operator

The next question comes from Shlomo Rosenbaum of Stifel. Please go ahead.

Shlomo Rosenbaum
Analyst at Stifel Nicolaus

Hi, thank you very much. Could you talk a little bit about the gross margin trends? Looked like they were down particularly in the services, down like 200 basis points year-over-year. Does that have to do with something from ALM or something else? So the labor costs were up almost 10% year-over-year. And also I thought maybe you could just comment. Bill I always ask you about talking about the underlying trends in the volumes in the wind business. If you could just comment on that, are you getting more positive trends in the historical mature markets than what we've seen before? You mentioned like that hospital contract, is that something that's is going to lead to more positive volume trends in an area that historically had been a little bit more of a weaker trends?

William Meaney
President and Chief Executive Officer at Iron Mountain

Okay. Let me start with the labor costs in the trends in terms of the volume. So I think first starting off on the volume trends is as I was saying to Nate -- to Nate's question is that overall, the volume as you can see is flat to slightly up. So it's trending in the right direction and I wouldn't say this is a -- it's going to be a massive change. But what we see, if you think about 730 million cubic feet, so it's a very large base that we're operating on is the trends that we see both in some of the new storage areas, but as well as what we see in people going into a hybrid or remote working aspect, it really is getting a lot more traction for our Smart Sort and Clean Start type solutions, which uncover more storage, also the services that we can provide being depot.

In other words, we can serve their employees anywhere they are. They don't have to come to the office to actually get information back, whether we give it back to them physically or image on demand. And then it's also uncovering as we say it's driving a lot of the increased bookings that we see in the enterprise ALM side of the business and fueling that 175% growth that we see. So overall, we feel really good about where the trends are, but you can imagine on 730 million cubic feet around the world is that the even what I call quite macro trends that I described don't change the overall trajectory like massively. But it is definitely a tailwind for that business.

And on labor costs before I hand it back to Barry is you're right, labor cost is up. Some of it is as we go into new areas in terms as we ramp or some of the projects that we ramp on that obviously we're bringing labor in ahead of time. And the other part is making sure that our Mountaineers around the world are well looked after because we really do see it's the core to our existence. We're a business services company. And the first impression that our customers have is our Mountaineers and we want to make sure that they and their families are well looked after and the inflation environment globally has been challenging for a number of our colleagues.

Barry A. Hytinen
Executive Vice President and Chief Financial Officer at Iron Mountain

Shlomo, this is Barry. Maybe I'll just pick up there on Bill's point. You're right, it was up that level year-on-year. You would have seen a similar increase in the first quarter when we made the actions as it relates to improved wages that Bill was just referring to. And then I would point out on a sequential basis, labor was up about 2% while service revenue was up 5% on a sequential basis, reflecting the operating leverage that the team is driving. The other thing you mentioned more broadly about service gross margins, first up, they were up 110 basis points on a sequential basis. Yes, they were down year-on-year. As your question alluded to that has all to do with our component pricing, ITRenew. Because when you think about it, we are still processing a considerable amount of volume, yet we are recognizing a much lower price.

And so if you excluded the impact of component pricing, actually service gross margins were up quite nicely, which speaks to the ongoing trend in the rest of the core and frankly to the productivity that the team is driving in asset lifecycle management. So when you think about what could happen with our gross margins as pricing recovers, we've got a lot of operating leverage in that business. So I feel good about the forward look if the industry projections are anywhere close to accurate for where pricing will be next year, I think we're going to see a really nice lift there. So thanks, Shlomo.

Operator

The next question comes from Jon Atkin of RBC. Please go ahead.

Jonathan Atkin
Analyst at RBC Capital Markets

Thank you. Couple of questions. First, just interested in how to kind of frame the exposure in your datacenter business to Cyxtera where there is a lease in Phoenix. And then interested in just the data center development pipeline and kind of the opportunities ahead. And your thoughts about bringing in third-party capital to maybe co-invest. There is obviously a recent transaction in India and in other countries where third-party capital is folded into development projects of some of the established players and your thoughts on pursuing that route from a capital standpoint. Thanks.

William Meaney
President and Chief Executive Officer at Iron Mountain

Okay, thanks Jon. I'll start with the what we see on the datacenter horizon and then I'll turn it over to Barry. I think first of all, we're really pleased with how our datacenter business continues to grow. And also as you know, I know you cover the industry extremely closely is that pricing is up markedly like if we look in markets like Northern Virginia on a triple net basis as we see around the hyperscale segment, pricing up some 40%. The returns continue to grow and keep pace. I think in terms of looking at the size of our pipeline, Barry mentioned that we've increased our capital allocation to that another $200 million on top of the $1 billion that we already had for investment capital in 2023 based on the strength of that pipeline and the success that we're having pretty much across the globe is that I mean, you're right that we're always kind of conscious of in terms of how we fund our projects.

That being said is we are actually fortunate that we have the records management business, our other service business, which is like a financial beast. I mean, it just generates a tremendous amount of cash that not only fuels the dividend, but it also fuels a lot of the development capital into our datacenter. So I wouldn't say that we are in a situation where kind of a company that is solely in the datacenter space that has only to itself to look for in terms of how it funds itself going forward to drive a lot of the development. We actually have a growing, but some people consider mature business in terms of the amount of capital we have to put into that because it's a very scaled high operating leverage business. And we're able to use funds and profitability from that to fund a big part of our development.

That being said, as you know that we've done -- we have taken third-party capital a couple of times already and we typically do that on stabilized or near stabilized assets and tap into funds that where people are looking for relatively low yielding, but long maturity or duration type assets, and we'll continue to do that as some of our portfolio stabilizes. I can imagine that we would recycle capital when the opportunity presents itself. But overall, if you look at the plan that we laid out last September in terms of our Investor Day, we're probably a little bit ahead of that in datacenter just because of the growth that we've been seeing in the first half of this year and what we see in the pipeline. But we feel pretty good about that we have a fully funded plan in terms of the way we're doing it now. But if there's opportunities as they say to take third-party capital especially around, stabilized assets generally that boosts our returns long-term and we'll do that.

Barry A. Hytinen
Executive Vice President and Chief Financial Officer at Iron Mountain

Yeah, hey, Jon, it's Barry. Thanks for the question. We for natural and proud so obvious reasons, we don't tend to comment on individual clients. But as you noted, there is some things out there in the public domain as well as in their filings that would confirm that they are a client of ours in Arizona. That's obviously a very long standing relationship that goes back to prior to our ownership of one of the datacenters that we purchased there. I mentioned adding intently because of course it's a longstanding contract with pricing that goes back quite a ways.

And frankly is sort of almost a build to suit and type of situation for them where it would not be -- well, let me put it this way. In Arizona, we are essentially 100% leased in everything we have, whether it be in our ACP1 facility, ACP2. We're 100% leased, we're 100% leased now in Scottsdale on what we're under-construction for in our second facility Phase 5 and 6. Were 100% -- or 5 and 8, we're 100% leased as well in terms of pre-lease. So it's not a particularly large revenue client, Jon. And beyond that, I wouldn't want to comment. But you would see in the fillings the relative amount of let's say that we have between the two entities. And I feel very confident that in light of where we see pricing and I'll just -- maybe I should just add this that in general on hyperscale pricing today, we're seeing on a triple net basis pricing up about 40%. And so we feel very good about where datacenter is trending on a macro basis and where we are.

And one last point just build-on something Bill was mentioning. And when we look at our -- I think there is a unique part of our datacenter story is we're operating about 220 megawatts. We're nearly fully leased on that and we're under construction on about another 200 megawatts. And the thing to think about that is we're not building to spec or anything and we're 91% pre-leased on everything we have under-construction at this time.

And so when we talk about expanding our development capital for growth, it's merely to build-out the facilities we've already sold. And so that our team is doing a phenomenal job and we're working hard to figure out which other facilities to start construction on as the pipeline continues to build quite appreciably. So we feel really good about where our datacenter business is trending, Jon. Thank you.

Operator

The next question comes from Kevin McVeigh of Credit Suisse. Please go ahead.

Kevin McVeigh
Analyst at Credit Suisse Group

Great. Thanks so much and thanks for the disclosures. Barry, can we unpack the guidance a little bit? I just want to make sure I understand because it seems like you reiterated the full year. But if I think about the puts and takes, it sounds like the pricing is a lot better. The capex is going up a lot and again that may not be revenue that comes in. It looks like the Q2 is a little better. It looks like the Clutter is going to have some incremental revenue modestly. Is the offset the ALM business or is it just a little bit of conservatism? And just as you put that altogether, how should we think about cash flow for the full year, not operating, but just what the use of cash should be particularly given the step up in the capex?

William Meaney
President and Chief Executive Officer at Iron Mountain

Okay, thanks, Kevin, appreciate that. You're right that our revenue management program is doing very, very well. And obviously, our storage rental revenue growth has been growing. And as I mentioned, some of our growth rates are actually accelerating that being one of those and that's thanks to both our Global RIM teams as well as our datacenter teams because commencements have been very strong. You referenced that capex is up and as I mentioned that's going to build-out our data center portfolio that's already pre-leased. So we are endeavoring to meet all customer demand, which continues to ramp.

In terms of -- you're right, Clutter adds a relatively small amount of revenue. We probably are a touch more conservative with ALM in the back half. Kevin, than where we were at the beginning of the year, because of course at the beginning of the year, component pricing was still coming down and now it's stabilized and we've recognized that those stable levels of pricing. As I said, that may prove to be conservative as we move through the year, but we're only halfway through. So we tend to try to not get ahead of ourselves, Kevin.

In terms of cash generation and the compilation of the incremental capex, here's what I'd underscore. We have reiterated our leverage expectations that we will be at 5.1 times at year end, which is consistent with where we are today and at a multi year level low. So we feel really good about the cash generation of the business. We're generating incrementally higher returns in datacenter on that capex investment. Returns on hyperscale have moved from kind of the 7%, 8% level to more like 8%, 9% and retail cash on cash unlevered returns are also quite firm. And so we are blending into that low double-digit vicinity on a combined basis. We feel really good about where things are trending, Kevin. So I appreciate your questions.

Operator

Your next question comes from Eric Luebchow of Wells Fargo. Please go ahead.

Eric Luebchow
Analyst at Wells Fargo & Company

Hi, thanks for the questions. Two if I could. So just wanted to touch again on the datacenter pipeline. Any requirements you see that you think are tied to this wave of generative AI demand we're hearing about the industry? And does that change at all how you design your datacenters for some of the higher densities that are required for these types of deployments? And then secondly on the hyperscale ALM business, I know you've talked about China COVID shutdowns impacting that business. Has there been any move to kind of diversify your end markets for resale beyond China to help reduce the concentration there. Thank you?

William Meaney
President and Chief Executive Officer at Iron Mountain

Thanks, Eric. So yeah, on the trends that we're seeing and I mean, you've been following the industry for eons [Phonetic], I think you'll see the same thing we have, right? I mean, maybe a year ago, we saw still very high growth in hyperscale, but they're probably a little bit more conservative. And now there is another wave of really accelerated growth because they are trying to keep pace with the amount of compute power is required to really run a lot of these large language models associated with the AI programs. And so we have seen a -- it's not just tight, but we actually see virtually all of our largest hyperscale customers coming to us looking for more capacity and that's why we were speaking with such confidence that we'll exceed our original full year guidance in terms of amount leasing activity we expect. It just is very, very strong.

Now in terms of the type of deployment, you're also right that the density that they're looking for is much higher. and I think I'm right to say probably a year, year and a half ago we didn't have any customers coming to us and asking us to water cool in rack to actually support some of these higher densities. And now we are seeing a number of deployments that are requiring that kind of design. Luckily, I mean, we've built our designed to be flexible and then of course with these large supply deployments, we're actually doing the design to meet the customer -- very specific customer requirements. So we're able to accommodate the higher density quite easily, but you're right. I mean, with the density that some folks are looking at and the amount of power they want to put in a rack, we are cooling using different methods and specifically some water cooling in rack to support the requirements.

Barry A. Hytinen
Executive Vice President and Chief Financial Officer at Iron Mountain

And Eric, it's Barry. As it relates to diversifying away from China, as we've talked about before, that certainly is a focus of the team. We have added to our organization an ALM and specifically around diversifying the downstream channels. We are making steady progress, but it is it is slow because of course as we've said before, China is the main market for us in that regard. But we are looking at and branching into throughout Southeast Asia. There are opportunities we think over the intermediate-term in India. We certainly have been selling more components into the U.S. and Europe as well and that's a key focus, as well as the Mideast. So there are opportunities there and we are building those channels.

The other thing I'll just build on and link the two questions is when you think about hyperscale decommissioning, we generally are decommissioning data centers that were put into service, let's say, five years prior and so -- on average. And the thing about AI in this very significant ramp in terms of hyperscale datacenter development right now is it will provide even another leg to our hyperscale decommissioning growth five years on. Historically, I've had some questions about how does the decommissioning business continue to ramp over time.

And of course with the things that we'll be decommissioning this year our components that were put in place about five years ago and next year we'll be commissioning things that were put in-place four years ago. And as those datacenter platforms have grown, it provides that much larger of a platform for us to decommission in the future. And I think it shouldn't be lost on us that this AI growth is going to drive another substantial leg up in the opportunity for hyperscale decommissioning in the future and as the leader in that space, we feel quite good about the future.

Operator

[Operator Instructions] And our next question will come from Brendan Lynch of Barclays. Please go ahead.

Brendan Lynch
Analyst at Barclays

Hi, good morning. Thanks for taking my questions. I wanted to ask on the storage -- excuse me, the retention rate in the Global RIM business. It looks like you had contracted about 100 basis points year-over-year and it's at probably the lowest level in the past few years. I understand that the storage business has generated really strong growth driven by price. But maybe you could kind of square some of those dynamics there as well.

William Meaney
President and Chief Executive Officer at Iron Mountain

Okay, hi, Brendan, it's -- thanks for the question. When you look at that metric, I'll just remind you that it is on a trailing four quarter basis. So what you've got going on there is an element of COVID still because we were naturally seeing clients do a little bit less activity of switching and/or destruction, what have you, during the COVID period and even in the period after we all felt like COVID was over, if you will. And so that's a little bit of catching up. But if you look back on that metric over the let's say the last 15 years and that data is available in our historic disclosure, you find that we're in a very tight band and not outside our normal levels from a pre-COVID standpoint. I appreciate the question.

I will tell you that we feel -- we are -- our customer relationships are very good. We can -- as you linked it to revenue management, I would say, our focus on revenue management is continuing to educate our customers on the very significant value we drive for them day in and day out. And the fact that our volume continues to trend positively I think should give you a very good indicator there of how we're dealing with our customers.

Operator

[Operator Closing Remarks]

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