StarTek, Inc. provides business process outsourcing services in the United States, Canada, Honduras, Jamaica, and the Philippines. It operates in three segments: Domestic, Nearshore, and Offshore. The company's service offerings include customer care, sales support, inbound sales, complex order processing, accounts receivable management, technical and product support, up-sell and cross-sell opportunities, customer intelligence analytics, and other industry-specific processes. It offers technical and product support services through telephone, e-mail, chat, facsimile, and Internet; and sales support services comprising lead generation, direct sales, account management and retention programs, and marketing analysis and modeling. The company's provisioning and order processing services comprise full life cycle order management and technical sales support for high-end telecommunications services, such as wire-line, wireless, data, and customer premise equipment; order fallout from its clients' automated systems, billing review, revenue recovery, and quality assurance; direct-to-consumer services, such as provisioning, order processing, and transfer of accounts between client service providers. Its receivables management services consist of first and third party collections services for clients in the telecommunication, cable and media, and healthcare industries; healthcare services include customer care, sales support, accounts receivable management, remote patient care, and medical triage to providers, payers, pharmaceutical, and medical devices; and industry-specific processes comprise training curriculum development, workforce management, customer analytics, quality monitoring services, and dispositions. The company was founded in 1987 and is headquartered in Greenwood Village, Colorado.
Industry, Sector and Symbol
Industry Help supply services
Sub-IndustryN/A
SectorBusiness Services
SymbolNYSE:SRT
CUSIPN/A
Phone303-262-4500
Debt
Debt-to-Equity Ratio0.70
Current Ratio2.41
Quick Ratio2.41
Price-To-Earnings
Trailing P/E Ratio-85.50
Forward P/E Ratio-52.62
P/E GrowthN/A
Sales & Book Value
Annual Sales$292.60 million
Price / Sales0.38
Cash Flow$0.6080 per share
Price / Cash11.25
Book Value$2.41 per share
Price / Book2.84
Profitability
EPS (Most Recent Fiscal Year)($0.08)
Net Income$-1,270,000.00
Net Margins-4.65%
Return on Equity-9.33%
Return on Assets-4.44%
Miscellaneous
Employees13,300
Outstanding Shares16,220,000
