Zendesk (ZEN) Stock Price, News & Analysis

Company Overview

Zendesk, Inc., a software development company, provides software as a service solutions for organizations in the United States, Europe, the Middle East, Africa, the Asia Pacific, and internationally. Its flagship product is Zendesk Support, a system for tracking, prioritizing, and solving customer support tickets across various channels. The company also offers Zendesk Chat, a live chat and messaging software to connect with customers on websites and mobile devices applications; Zendesk Talk, a cloud-based call center software; Zendesk Guide, a knowledge base that powers customer self-service and support agent productivity; Zendesk Gather, a community forum software that allows customer end-users to connect and collaborate; Zendesk Explore, which provides analytics for organizations to measure and enhance the customer experience; and Zendesk Sell, a sales customer relationship management (CRM) product solution to enhance productivity, processes, and pipeline visibility. In addition, it provides Zendesk Sunshine, a CRM platform; Sunshine Conversations, a messaging platform solution; Zendesk Developer Tools, a combination of application programming interfaces, web widget, and mobile software development kits; Zendesk APIs that allow users to build custom integrations and interact with Zendesk data; and Zendesk Apps that enable organizations to customize Zendesk product and platform solution interfaces and optimize workflow through plug-ins, as well as Zendesk Suite, an omnichannel offering, which combines its solutions. The company was founded in 2007 and is headquartered in San Francisco, California.

Key Stats

• Today's Range: $77.47 to $77.49
• 50-Day Range: $75.60 to $77.48
• 52-Week Range: $54.16 to $130.83
• Volume: 3.64 million shs
• Average Volume: 2.76 million shs
• Market Capitalization: $9.63 billion
• P/E Ratio: N/A
• Dividend Yield: N/A
• Price Target: N/A
• Consensus Rating: N/A

Zendesk Stock Analysis - MarketRank™

Zendesk scored higher than 13% of companies evaluated by MarketBeat, and ranked 620th out of 666 stocks in the computer and technology sector. Scores are calculated by averaging available category scores, with extra weight given to analysis and valuation.

Analyst's Opinion

• Score: N/A
• Analyst Rating: N/A

Consensus Rating

There is not enough analysis data for Zendesk.

Earnings and Valuation

• Score: 0.6 / 5
• Proj. Earnings Growth: Growing

Earnings Growth

Earnings for Zendesk are expected to grow in the coming year, from ($0.92) to ($0.77) per share.

Price to Earnings Ratio vs. the Market

The P/E ratio of Zendesk is -33.54, which means that its earnings are negative and its P/E ratio cannot be compared to companies with positive earnings.

Price to Earnings Ratio vs. Sector

The P/E ratio of Zendesk is -33.54, which means that its earnings are negative and its P/E ratio cannot be compared to companies with positive earnings.

Price to Book Value per Share Ratio

Zendesk has a P/B Ratio of 27.77. P/B Ratios above 3 indicate that a company could be overvalued with respect to its assets and liabilities.

Short Interest

• Score: N/A
• Short Interest Level: N/A

Short Interest

There is no current short interest data available for ZEN.

Dividend

• Score: 0.0 / 5
• Dividend Strength: N/A

Dividend Yield

Zendesk does not currently pay a dividend.

Dividend Growth

Zendesk does not have a long track record of dividend growth.

Sustainability and ESG

• Score: 3.8 / 5
• Environmental Score: -0.45

Short Interest

There is no current short interest data available for ZEN.

News and Social Media

• Score: 0.6 / 5
• News Sentiment: 0.32

News Coverage This Week

MarketBeat has tracked 2 news articles for Zendesk this week, compared to 2 articles on an average week.

Search Interest

4 people have searched for ZEN on MarketBeat in the last 30 days. This is an increase of 300% compared to the previous 30 days.

Company Ownership

• Score: 1.7 / 5
• Insider Trading: N/A

Insider Buying vs. Insider Selling

In the past three months, Zendesk insiders have not sold or bought any company stock.

Percentage Held by Insiders

Only 2.92% of the stock of Zendesk is held by insiders.

Percentage Held by Institutions

90.15% of the stock of Zendesk is held by institutions. High institutional ownership can be a signal of strong market trust in this company.

ZEN Stock Analysis - Frequently Asked Questions

How were Zendesk's earnings last quarter?

Zendesk, Inc. (NYSE:ZEN) posted its quarterly earnings results on Thursday, October, 28th. The software maker reported $0.17 EPS for the quarter, meeting the consensus estimate of $0.17. Zendesk's revenue was up 32.5% on a year-over-year basis.
Read the conference call transcript.

Does Zendesk have any subsidiaries?

Zendesk subsidiaries include Smooch, Base CRM, FutureSimple, Outbound.io, BIME Analytics, Zopim, Kabushiki Kaisha Zendesk, and others.

What other stocks do shareholders of Zendesk own?

Based on aggregate information from My MarketBeat watchlists, some other companies that Zendesk investors own include NVIDIA (NVDA), Salesforce (CRM), Meta Platforms (META), Trade Desk (TTD), Twilio (TWLO) and Shopify (SHOP).

Company Calendar

• Last Earnings: 10/28/2021
• Today: 7/18/2025
• Fiscal Year End: 12/31/2025

Industry, Sector and Symbol

• Stock Exchange: NYSE
• Sector: Computer and Technology
• Industry: Data processing & preparation
• Sub-Industry: N/A
• Current Symbol: NYSE:ZEN
• CIK: 1463172
• Web: www.zendesk.com
• Phone: (415) 418-7506
• Fax: 415-778-9355
• Employees: 5,860
• Year Founded: 2007

Profitability

• EPS (Trailing Twelve Months): ($2.31)
• Trailing P/E Ratio: N/A
• Forward P/E Ratio: N/A
• P/E Growth: N/A
• Net Income: -$223.64 million
• Net Margins: -17.82%
• Pretax Margin: -17.31%
• Return on Equity: -48.53%
• Return on Assets: -7.34%

Debt

• Debt-to-Equity Ratio: 3.28
• Current Ratio: 1.83
• Quick Ratio: 1.83

Sales & Book Value

• Annual Sales: $1.34 billion
• Price / Sales: 7.19
• Cash Flow: $0.14 per share
• Price / Cash Flow: 550.43
• Book Value: $2.79 per share
• Price / Book: 27.77

Miscellaneous

• Outstanding Shares: 124,238,000
• Free Float: 120,610,000
• Market Cap: $9.63 billion
• Optionable: Optionable
• Beta: 0.89